ICICI Bank Complaints & Reviews

I am using icici bank debit card for the past one
Year. One week before, i used my card for online purchase and i entered 3d secure pin wrong 3 times.
I got a message saying that my card is blocked from 3d secure online transaction and asked me to contact customer. But, when i tried to call customer care no., every time only ivr ply on. Please help me to unblock my debit card for online transaction.

I was using credit card of icici bank before 3 years but when i when i received unauthorized charges on my card in december 2016 then on 29 dec 2016, i requested customer care to close my account. I paid all my balance dues & closed my account & destroyed the credit card.
In april 2019, i received a mail containing bill of rs. 29.50, even after too many mails communication, i didn't received any positive response. Then i visited to icici branch in noida & got my credit card number as well. They suggested me to pay rs. 30 in branch & later on request to close the account.
Now i am getting a bill of rs.118. (The outstanding id due to cash payment at bank). No help received from bank & customer care as well. Now i have paid all outstanding amount but these all were unauthorized. No-one in branch told me that penalty will be lived for cash payment. Totally disappointed with services with icici bank credit cards.

I paid the money to the amazon but i didnt received any money from the amazon. The amazon customer service said that they initiated the money and gave money to my account. But i didnt received any refund money regarding this. The money has to be returned on 10/08/19 but i didnt received any money via my debit card. Please help me regarding this online transaction.

I opened iwish deposit account, and i am seeing the 5000rs transferred to someother deposit account dr tran, what the hectic, how its happening without my knowledge. 5000rs my two weeks salary... This is insane... I didnt expect this from icici bank.. I am using icici account for past 7 years. Now i am frustrated to close the account a/c[protected]. Please someone solve my problem... I am not a rich guy to fund everyone. This is unlawful...

I ordered a phone online for 25, 999 on 18th july using icici credit card & cancelled immediately. The amount for the same has been refunded on 19th july. But in my current statement icici charged rs 750+135 gst as late payment saying they wont consider refund as a payment & they asking i should have paid 25, 999 again to avoid late payment fee, how on the world is this fair? This is literally shocking from icici. If you are not cancelling the late payment fees, i have write this to banking ombudsman & all other legal way possible.

I have been deducted an amount of 1, 899.00 on 08 aug 2019 with the details mentioning: wpp-sr[protected]new policy. From my icici bank account

I have not authorized, neither am aware of any such approvals for the deduction.

Utter crap of icici bank to do such activities without my consent.
Revert the money back to my account at the earliest.

I have applied for credit card and also got mail that my card been approved. But due to some wrong number update i was unable to receive any call or sms about my credit card status. So when contacted customer cared they provided tracking details of blue dart courier. When visited blue dard they said card has been sent back to new delhi,, so request is to re dispatch the credit card delivery again.. My mobile number is [protected]. Card num is [protected]

Noticed that there is renewal deduction of rs 1899 in the month of june'19. When i looked at last year statement 2018 found that there is subscription charges for oneassit levied. This is joint account and primary account holder is my wife. Since we never requested icici for oneassist subscription and there deduction of 1899 for subscription as well as renewal. This account is not in use so we didn't notice deduction.
My contact details:
M:[protected]
Name: yashwant joshi

A lien has been imposed on an amount credited on jun 19th, 2019, to my bank account[protected] without prior intimation. The reason cited was name mismatch. I went to the hitech city branch and they are asking me for two things:

[1] written application on the same
[2] screenshot of the transfer from the transferor bank account

Point number 2 is not something i can comply with, as i can't keep chasing the transferor.

The lien was imposed without informing me, plus now the whole process of getting it removed seems complicated.

I also asked the bank that in case i close the account then what happens to the amount, and i was informed that the bank will continue retaining it. Isn't that illegal?

Siddharth

My debit card has been blocked for online transaction and showed me below message:

"for security reasons your mastercard® securecode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at mastercard securecode merchants.

To unblock your card/login, please contact icici bank customer care.

To complete this purchase using another form of payment, click 'continue'"

I called to customer care for this but a pre recorded tape is running there asking for debit card number.
I enter my debit card number (16 digits) it is telling me that your debit card is already unblocked..

I am not getting how to unblock my card for online trasnaction?
Please help me out

I am in japan for 3 months biz. Trip but i can see my card has been blocked & i am unable todo the online txn using grid in my card. My main problem is i have todo txn urgently and due to in tokyo i can not use the registered mobile because of international roaming and can not even call. Can someone help, since i have debit card with me & also have japan mob no. So please help to resolve at the earliest. I tried calling customer care from japan mob no. But it is always suggesting to call from registered no. Which i cannot do as mentioned reason.

Not able to do upi transaction through icici bank account.
This issue is coming in all the payment application. Example, google pay, phone pe app. Please do the needful asap.
Always payment get failed.
Got below error message -
Try another bank account or call your bank.
I went to icici bank branch. But no proper response from them

Acc number[protected]

Tickets were booked on makemytrip.com amounting rs. 893/-, which were not finalized by makemytrip. To claim refund from makemytrip, the available no. [protected] was dialed, as customer care number available on website. The call was attended by a person, who asked to download the app-"anydesk remote control" to claim refund of tickets. The information & card number was enter on the the said app and received otp. During talk with said person, without enter otp, rs.20000/- (Rs. Twenty thousands only) was cheated and debited in the cheater's mobiwik account from my saving account ending...1979.

Further informed that rs.9610/- was recovered the cheater's mobiwik account and credited to my saving account on 18/07/2019 and balance amount of rs.10, 390 has not been credited so far in my saving account.

I have made the all the pending payment towards my icici bank credit card ending with 8009 for rs 16700 thru net banking on 31.05.2019 but still its appearing in cibil as open inactive.

I have made the above full payment of rs 16700 post taking confirmation from credit mantra as pending amount is rs 16693 but i have made entire payment of rs 16700 but still its appearing in cibil as open inactive

Pleases clear the same

Dear sir,

I am really shocked by seeing sms from icici bank, as i was travelling to amirtsar this morning (10th august 2019). I called customer care and given the compliant but i am not sure this will be solved. I don't how come any person can withdraw cash without atm. Atm card is with me and the transaction is in bangalore which customer care person was telling.in amirtsar i wanted to go bank and give compliant personally due to 2nd saturday bank are close. I am into sales and marketing as i was on north india tour i can't come to bangalore and raise the compliant. I will be back on 17th august 2019. I work in mysore i don't have time to come to bank and give a compliant for that i need to apply leave. Kindly let me know what solution you can give to me. I am having only one account icici as it's my primary account, my debit card and account is blocked i don't have money with me. I am requesting my friend to arrange money. This is very embarrassing movement to me due to this security reason. I am thinking i can go for media because i don't any faith you can help me, because i am such situation as i am not in home town. This should not happen to any customer in future, so please suggest me what to do. Let media know this and find out some solution. I am really upset from morning. Your customer service person just sent one mail stating it will take 23 days, we started investigation and he request me to file a case i believe, i was traveling i couldn't hear him completely. Kindly look into below issue seriously.

My compliant number is sr[protected].
Name : chandrashekar patil
A/c no : [protected]
Mobile no - [protected]

Thanks,
Patil

My name is daffrin jeyapraba and am having salary account in icici bank for past 3 years. Never have i ever experienced something called posdec chg before. They have charged exactly 38 times of rs29.50 (Rs1121 in total) though i dont use any other atm machines other than icici bank atm machines. For the same date itself they have charged so many times. When i reached out to the bank directly, they are saying they are not responsible for these deductions and i should contact customer care. Customer care number is not reachable. I would again like to highlight that this is my salary account and they cant take these charges in salary account. This is just some fraudulent act by the icici bank.
I request you to kindly raise this issue to the bank.

Amount of rs 413 on 15.07.2019, rs 86.95 on 20.07.2019, rs 336.16 on 06.08.2019 and rs 318.04 on 06.08.2019 deducted from my icici bank account without my permission. My bajaj consumer is completed by unnecessary charges are being deducted from my account. There is no response from bajaj finserv. Please return back my amount to my icici bank account

Dear sir,
I had applied for rs 2000000 personal loan in may 2019. I kept the loan sanction on hold as told to icici bank rohini employees dealing with my case - ms shivani and ms nisha on tele no [protected] as i was told that i cannot foreclose the loan before 12 months without paying 5 % penalty.

On 30 may or 31 may i got a call from an icici executive saying that the month end target had to be met and offered me waiver of foreclosing penalty anytime that i choose to repay the entire loan. When i told him to give in writing, he assured me that the call is getting recorded and that there will be no exit load if i repay the entire amount anytime without any exit load/penalty. On that reassurance i gave a verbal sanction to provide me that loan.

However, when i received the written communication after the fund had already been disbursed, i was shocked to see that there was no waiver for me in case i wish to repay the entire loan before 12 months and i will be charged penalty for that.

I have been cheated by icici bank executive. Pl listen to the audio recording of my conversation with the executive dated 30 may or 31 may in which he promised me that there will be no charges if i wish to foreclose the loan by paying the entire loan amount anytime.

I will therefore request that i should be now permitted to repay the entire amount in sep 2019 without any penalty or additional charges and take action against the employee who cheated me.
Pl also provide details of ombudsman for my further action. My loan acct no is lpdel [protected].

Regards
Brigadier ajey sethi

Dear sir/mam,

My mastercard secure code has been blocked due to repeated entry of invalid data. Even on calling the icici customer care it was not been resolved. My debit card details was filled. But, still the problem was not solved. I am not able to do any online transaction. So, kindly resolve this issue asap.

Thank you,

Regards,
Navnita

Hello,
On 31st july 2019 amount 3153 has deducted from my account at a restaurant for wrongly generated bill.
But soon the manager made a void sale against the amount and provided me the receipt.
It's been 7 days i haven't received the refund yet.
Please help me to get my refund back to my account as soon as possible.
I have attached the sale and void sale slip below.