ICICI Bank Complaints & Reviews

Dear icici bank,
Rs 1899 are deducted from my icici bank debit card, for one assist plan which i didn't ask for. This was done on 8am this morning without prior notice. I didn't ask for any such plans. I have been looking for ways to resolve this and even contacted the customer care but of no use as they didn't respond.
Kindly look into this problem and refund my money as soon as possible.
Thank you.

Hi name is ratnakarareddy devada. I got message amount deducted from my saving account.{dear customer, inr 2450.00 was spent using debit card of account xx958 on 03-aug-19. Info: vin*google *tic. The available balance.}but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

My card no:[protected]
My contact no:[protected]...

I recieved call from icici stating that they have registered my account against fraudulent activities by providing certain benefits. But they never informed that an amount would be debited from my account for it. So without any confirmation from my side to debit an amount, the bank has debited an amount of 1899 rs on 1st aug 2019. I want my money back

I did not register for any Demat account services with my salary account. Last year I got call from ICICI agents for registering Demat services, but I refused to register it. Even after refusing so many times, my account is enabled with Demat and has been debited with Rs. 700 for Demat account annual maintantence charge. Why should I pay for Demat charges that has been created without my permission. Please kindly look into it and refund the amount that has been debited from bank end and close the demat account.

Sir, in 25.07.2019 my debit card has lost, we will register the complaint customer card block my card, and make new normal card, but your phone banking executive make the coral card and he deduct the 500 rs my account, next 3 days we send the 200 rs my account he also deduct the 200 rs my amount. We call to customer care and say please cancel my card and refund my amount today is fourth days no any amount refund to me, my complaint number sr[protected]. Please refund my amount otherwise we will register the complaint to consumer court agents to icici bank,

I have been an icici customer since 2 years. I have always loved their services.

But since the past few months i am disappointed. I have never requested them to block my debit card for any reason, nor i have ever entered the wrong cvv multiple times. But when i try to make online transactions, each time i get this message:

"for security reasons your verified by visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card/login has been blocked for online transactions at verified by visa merchants.

To unblock your card, please contact icici bank customer care."

I have tried calling customer care multiple times. Each time a computerised voice plays, asks me to enter my 16 digit card number which i would like to unblock, i enter it and it says my card is unblocked. But then when i try to do online transactions, it again says that my card is blocked for online transactions.

I have made these calls last month as well and i have waited about a month to get my card unblocked. And today i called again and the same thing happened. My debit card shows still blocked.

I have tried to unblock my debit card through the imobile app as well but it says my card is not blocked at all.

I am totally frustrated by now. Please help.

Thanks,
Bijeta
[protected]

As per my confirmation for the personal loan taken from icici bank, i had confirmed the loan amount only on 2 percent processing fees along with applicable gst only but with no hidden charges. Then, in my account statement there is 5 percent prepayment charges reflecting on the principal amount outstanding for which i doesn’t confirmed. I wrote the icici bank for this and they replied that it will not be waived off which is cheating to me and the same should be waived off.
Regards
Sunita tokas
Personal loan a/c no. - lpdel[protected]

I have icici banks salaried account, yesterday i was doing some online transaction that time application gave me the error,
1) while doing you transaction it gives " transat is not permitted to this cardholder.
2) while doing transaction using beneficiary account details it gives beneficiary's account is blocked/frozen.
3) also i have tried to withdraw the money from atm thier also it gives me error.
4) at petrol...

I had mistakenly transfered money from my account to unknown person (Want to transfer to my friends account but mistakenly transfered to that unknown person) on the same day i send the mail to icici cc (Customer care) as well called up cc and informed that i had a made mistake but cc told me that you have to visit your home branch and need to give written application. On the next day i have submitted application in home branch with all below details. The manager replied me that he will send this request to respected branch where that unknow person hold the account. It s almost on and 2 months over but i have not received my money, i called three times in the bank manager replied me he already forwarded my compliant to concern branch they have not replied. Need your help...

This is to inform u about that the pushkar branch icici staff is not supportive and someone in the staff is leaking my account information.. So plz take an immediate action otherwise i have to take a legal action against the bank and plz find the wrong person and kick them out.. This is not a small rural bank after all it is a wellknown in the country and it is about your reputation.. So plz

Customer id: 10127973

I had availed three fastag tags as i have icici sb account. While i sold my vehicles i had sent a request through my online login account to close the tags and remit the balance in my sb account. As per the customer care instruction i had enclosed request letter, cancelled cheque, pan card etc., till now there is no action taken on my complaint. Nearly more than one month gone now icici customer care tellling that i have to recharge my account to cancel the tag. Please note that when i give the request the account balance was 1500 now it turn down to 650. Day by day the account has been debited because of not closing tag.

Icici fastag is louting the customer. If we contact customer care regarding this issue there is no proper respectable response. Icici fastag deputing unqualified persons as customer care executive where there is no customer values. I am discussing with my lawyer about filing a suit in consumer court so that i can get the remedy with compensation for my mental agny

I placed order of pigeon induction on 2nd july from amazon, i made online payment through my debit card of icici of rs 1935 and on the same day i cancelled the order and initiated return but till that time i have not recieved my payment back into my account, one month is complete still no response abd refund reference number for the transaction is 031234

Icici bank has deducted 670 rs as dp charges. I didn't know what that means. I didn't got any notification msg also. After googling i got to know that it is related to some demat account.. I dont even know i have this and when did i asked it to open the same.. I dont trade in share market don't hold any shares.. Please refund the amount or else close the account.. I donr need this fraud companies account.

Ac[protected]

Filled a loan application form in the jp nagar branch. Tenure was not satisfactory - i denied it multiple times but the loan got disbursed. Contacted the bank official and she said that theyll look into it. Gave a cheque and letter for amount reversal but two days later, i'm being told that it's not possible. Is this a new way of looting money.

Lpbng[protected]

Arun

I was supposed to get an amazon pay credit card, signed up for it, gave my pan card number, appointment was fixed for the guy to come collect my documents. But, he never showed up. A week later an executive calls in asking me why i didn’t open the account, when i told her that no one showed up to collect my documents she immediately booked an other appointment (Apparently). The day before the appointment, another lady calls me asking what documents i had, she hung up on me before i could answer. 2 months later... I’m still with not amazon pay credit card through icici! Customer service is pathetic...

I have been employee of icici bank with employee no.117312 (Amit v mahajan) and been relieved from the services of bank in the year 2005 only, but till date i have not been able to withdraw my pf from the bank. Also i do not have any details/statement of my pf account. I have requested icici team to provide the same but have not received any revert from them.

Request you to kindly help and contact the me at [protected] or [protected]@gmail.com

On the 26th of july 2019 there was a void transaction at blackberry out for the amount of rs5190 made on my icici debit card for which i have already raised a complaint however everytime i call to get an update they give me a different time frame for my funds to be available... However i asked them to send me an email which would have a time frame but they haven't done it... I have to call them everyday and i get a different answer every day!! Kindly look into it asap as i have my dues to pay

I am sudipto debnath. Two times total of amount (222+602)=824.00 rupees has been deducted from my account as dp charge till 19th june dp charges on respectivly 29/07/2019 and 31/07/2019. I have never activated and used my demat account. For geting more information about dp charges related information today i have activated a demate account in icicidirect. But not getting any information of charges.
There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[[protected]]

Hi..
Since yesterday i am unable to do transaction and the page open up that for security reason card is blocked. I called the customer care and got it unblocked through that automatic voice recordar. Tried using my card again and it still get s blocked at 3d secure page. What di i need to do to avoid this from happening again.

Account Number
[protected]

I needed to urgently transfer to HDFC account Rs 7, 500/-.But unfortunately my card got grid locked after 3 attempts even after typing the right digits.

Tried to call the customer service supposed to be 24 hrs but unfortunately same automated response from customer care .which is of no use.

I am a NRI at present in india.
What is the use of having an bank account, which is unable to transfer online urgently.
There is no customer support. I have decided to close my account, if my problem is not soughted out urgently.

my email is
shailesh.[protected]@gmail.com

my mobile number is
[protected]