[Resolved]  ICICI Prudential — ICICI Prudential not canceling my policy and not returning my money back

Address:

Chennai, Tamil Nadu

Dear Sir/Madam, I was lured by ICICI Bank executive of Velachery branch saying that there is a new retirement solutions policy from ICICI Prudential which is not ULIP based. I applied for the policy. When the policy document came, I was shocked to see that the policy was ULIP based. I wanted to cancel the policy and as per the instructions in the policy document, I returned the policy document to ICICI Prudential's HO in Mumbai. It was delivered to them on 26-Dec-2013. From then on, I am trying to follow up with ICICI Prudential on the policy cancellation, but I am not getting any reply. On 27-Dec, one executive of ICICI Prudential (Tambaram branch) called me to get the courier reference number. But then on, he too is not responding to my calls. I complained against that person to ICICI Prudential but again, no response. The policy premium amount is 1 lakh which is a huge sum for me. I request you to kindly help me in canceling the policy and getting my money back. The policy number is 18264991