[Resolved]  ICICI Prudential Life Insurance Co. Ltd. — POLICY NO 18150921 CANCEL POLICY

Address:

Mumbai City, Maharashtra

I AM A NIR AND WAS WAS MIS-SOLD THE ABOVE NUMBERED POLICY. I WAS NEVER INFORMED THAT MY INVESTMENT WAS LINKED WITH A LIFE POLICY. IT IS ONLY WHEN I RECEIVED A WELL COME KIT BY E-MAIL WHICH I SHOWED TO MY FINANCIAL ADVISOR; I WAS INFORMED NOT TO GO AHEAD WITH IT. AS PER YOUR YOUR TERMS OF "FREELOOK PERIOD" I HAVE SENT A NUMBER OF EMAILS AND AMDE UNLIMITED CALLS TO SENIOR MANAGERS WITHOUT ANY RESULT. THE ONLY REPEATED REPLIES I KEEP ON GETTING FROM YOU IS THAT ' I SHOULD PERSONALLY GO TO ANY ICICI BANK OR SEND A BLOOD RELATIVE TO CANCEL THE POLICY. I HAVE REPLIED ON NUMEROUS OCCASSION THAT I LIVE IN LONDON UK AND I HAVE NO BLOOD RELATIVES IN INDIA BUT I STILL KEEP ON GETTING THE SAME REPLY. I HAVE SEVERAL TIMES RANG THE BRANCH FROM WHERE I WAS SOLD THE PLAN BUT I AM NOT GETTING ANYWHERE. THE COMPLAINT HAS GONE TO SENIOR MANAGERS LIKE MR ANAND RAJ, MR VINEET DHAR; MR SURESH CHETWANI; MR PASHA MOHAMMAD MR SATISH KUMAR -NONE OF THEM HAS BOTHERED EITHER TO ACKNOWLEDGE OR REPLY. I HAVE ALSO BEEN GIVEN THEIR NUMBER BUT IT IS ALWAYS UNAVAILABLE.