Idea Cellular Complaints & Reviews

It is been one month since I have purchased my Blackberry.
And BBM(Blackberry services) have not been activated on my phone.
I have subscribed near about 10 times on toll free numbers-12345,198,53500,,,,etc..And still it is not activated.
Now,they are saying that BBM services are not there in prepaid connection which I am using..




SUE IDEA....................................!

Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC283819 in the subject.

Regards,
Idea Cellular

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC283317 in the subject.

Regards,
Idea Cellular

Dear Customer,

We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction.

Regards,
Ideacellular

Idea Cellular — to block sim card

My name is Manmeet Singh and i have lost my idea prepaid sim card.
i want to block my sim card so that no one can misuse it.
Please acknowledge me ASAP.
I will be highly obliged.
my number is: [protected]
I got this number on my mother's name Mrs. Tajinder kaur

Dear Customer,

We regret to inform you that we are unable to process your request due to verification criteria. Thus we request you to kindly contact to our Idea customer care helpline for further course of action.

Regards,
Ideacellular

I have lost my SIM CARD. Please block it.
Mobile No: [protected]

idea cellular service — Loss to customer by double activation

Dear Idea Friend,

Today morning I have activated your new scheme of Rs.47/- for making local calls for 40ps and 50ps for STDs with Rs.20 talk time.Before making the activation my balance was Rs.77.
After that for getting a confirmation from you I have telephoned to your customer care center whether it is activated or not.(Also I have told the guy whom I talked that earlier I had a call to 53500 for this and pressed 5 no.for activating tha same). Without checking this your gentleman again activated the same which resultated another loss of Rs.47 to me. Now my balance shows Rs23 only. That means you have cut 2 times the money from the intial balance
Please check this and do the needful to get the refund.

Regards,
Sudharman

idea cellular service — activation of idea box office service without prior notice

I am idea mobile user. My no is [protected].2 months ago igot message that i am subscribed to idea boxoffice @rs30.I was shocked to see Rs30 deducted from my account without my acceptance.I complain this to idea office they assured me that it would be deactivated in 24 hours.But im disgusted to seee that Rs 30 deducted again this month.I am puzzeled where to complain and claim.

Idea Cellular Number — Unwanted Messages

Please block this number - [protected]. The number is sending unwanted and offensive messages. Thanks.

Dear Customer,

In order to activate DND for your Idea number. We would request you to kindly send sms START 0 to 1909 and the same shall be activate within 7 days.

Regards,
Ideacellular

Idea Mobile Prepaid Service — Extra deduction

Moblie Number :-[protected]
Dear Sir,
I would like to draw your kind attention that My prepaid connectionIn No. is [protected] with Idea Mobile Services. I am previously informed to Idea Mobile customercare for any other extra services are not required me except phone incoming & out going service. My again complain No. is 1-[protected] dt.11.04.11 , against extra deducrion of Rs.50 ( for astrology services, Love Tips etc.) now I am not allowed for Extra deduction from my mobile balance. Please this deduction amount return to my mobile balance immediately . If they are not returned I will go to consumer forrum. I do not use sms at all, nor use ringtones. I would be appreciate if this amount is returned.
With Regards,
SRIKANTA PAL

return this deducted amount immediately

Idea Cellular — Refund of Balance

Defaulty activating the services & deducting the balance So, I want refund of my 3 months balance.

As i have taken my Idea simcard from last 2-3 months back, and this company is continulosly disconnecting my card after every 15 days and after calling customer care service the answere we are getting is that, please give your document to our nearby gallery, for your information we have given the document twice to the dealer from where we have purchased the card, and now after using few month the same thing again has being repeated, i am a bussiness man i am mostly out of the town in some cases i am not able to pick up the calls because of company meeting or something the next day the card is being disconnected, why the company is not verifying before starting the connection of the customer, why after the customer start using it, why we are having this issues every morning, This you can see how this big company harass the small people. Please take the necessary action against this issue your immediate action will be highly appreciable

Regards
Santosh
[protected]/[protected]

Dear Sir,

We wish to inform you that your complaint for Wrong Charging Related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular

Dear Sir,

We wish to inform you that the applicable Recharge benefit has been already Credited in Account as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

Dear sir,
I purchased new IDEA MOBILE SMARTPHONE AURUS and IDEA 3G SIM also.MOBILE COST : 7190 & SIM COST : 170..I recharged 260 rs. But talk time amount credited. Next i recharged 259 rs with the customer care advise. But i am not got any offers.

My idea mobile number : [protected]
Alternate number : [protected]

Mentioned in IDEA WEB SITE TO THESE OFFERS.

Offer for Prepaid Subscriber:
Steps to avail Idea 3G offer (for first offer activation)

* Buy the Idea Smartphone
* Place his Idea SIM in Idea Smartphone
* Make a Call from Idea Smartphone
* Recharge with Rs. 259/260/261*

* Circle wise denomination may vary by +/- Rs5
** Please note that any recharge overwrites the benefit of the earlier pack.

Idea 3G Offer
Immediate benefit to everyone who recharges with Rs. 259/260/261

* Rs. 250 MB for 30 days (activated between 4-6 hours of activation)
* Charges post 250 MB : 3ps/10KB

After 48 – 72 hrs of recharge and first call from Idea Smartphone: (only Idea Smartphone users will get this )

* 1 GB per month for 3 months
* Charges post 1 GB ( overage charges ) : 3ps/10KB
* Idea TV Rs 150 pack p.m. free of charge for 3 months

I need this offers immediatly..please register the complaint & give the compalint number.

KINDLY DO THE NEEDFUL...

Thanks & Regards,
JOSEPH RAJ.K
ERP TEAM,
NCR CAMPUS,
GHAZHIABAD.
+91 [protected]

Dear sir i have idea ultra smartphone
I Had recharg 259 frc .l get first month benifit
Secund month benifiT not yet recive please Help me my no is [protected]

Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC283197 in the subject.

Regards,
Idea Cellular

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC283189 in the subject.

Regards,
Idea Cellular

Dear Sir,

We wish to inform you that the applicable Recharge benefit has been already Credited in Account as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

Idia — cutting money

Dear sir ,

I am Tanmoy chatterjee working in Goa i had taken idia prepaid almost 8 years back from past 5 years they are cuting money with out being any reason as soon as you recharge within five minutes they deduct the entire money i was kept quait becouse after complaint also idia office not taken any care of it finally i came to know about you(consumar complaints) my mbl no is [protected].

kindly see if you could do somthing than i will be greatful.

Thanks & regards

Tanmoy chatterjee

MY MOBILE NO. IS [protected] NAME OF PARAS AGRAWAL S/O ANIL KUMAR.
3 RUPEES CUT FROM MY BALANCE, IN INITIAL MY BALANCE WAS 10.193 RUPEES AND AFTER THE CuTING THE BALANCE IT WAS 7.193 RUPEES. THIS MONEY CUT FROM MY BALANCE WITHOUT REASON. SO PLEASE REFUND MY MONEY AS-SOON-AS POSSIBLE. OTHERWISE I WILL TAKE ACTION.

IDEA CELL PHONE — cutting money

Dear sir. with due respect I beg to infrom you that, I AM IDEA SIM.HOLDER in KOLKATA (WESTBENGAL) MY CELL NUMBER [protected] and my name is SK MINHA ZUL ISLAM. I have been recherging top up long time.when I was recherging top up than and there customar care cutting my money it is 5 to 6 tmes. when I was contact to customar care they did not reply properly.some body told me(CUSTOMAR CARE) your AUDIO oftion aloways on.it is cause of money cutting. I am a senior citizen,so, I have no need SONG,AUDIO.They have adjust oftion (AUDIO,SONG) himself for cut money.Being INDIAN SENIOR CITIZEN I have right to complaint against IDEA CELULAR. so, I am giveing COMPLAINT AGAINST IDEA CELLULAR STRONGLY. so, i therefore, pray, and request hope you will kindly accept my COMPLAINT. thanking you. yours faithfully. SK MINHA ZUL. dated 06-04011, N.B. I HAVE RECHARGE(TOP UP) on 05-04-11 at 8 p.m.to 9-30p.m.

Dear sir, My attitude complaint aginst IDEA CELLULAR stongly.

DEAR SIR. at presnt i have no comment. let's see the result.

Dear sir, thanks for your help and coporation.

Idea Cellular — cutting money

Dear sir, with due respect I beg infrom you that, I am HOMARA BEGUM (FEMALE) house wife from KOLKATA (WEST BENGAL). I am a member IDEA celluar phone last two years. I had given a complaints before 8th month ago in INDIAN CONSUMAR COMPLAINTS FORUM.They had (IDEA CELLUAR) stop cuting my money 7th month.Last november 2011, and decembar 2011, when I have RECHARGE in my mobile [protected] (kolkata) state west bengal, than and their they have been cutting my recharge money. I have been tried to talk customar care, but customar did not care request. I had never active any type intertent (song, play music, ring tone,etc) being a old house wife. I am a poor women. it is impossible to again recharge for me.dear sir, I have two ways 1. I will take anather sim(VODA, AIRTEL, ETC) no, 2. please sir take stong ACTION, it is my request, and pray. hope you will accept my pray, and request. thanks, HOMARA BEGUM, KOLKATA, [protected]. N.B. 15-12-11, 04-12-11 have cutting my money

not only idea but tata docomo have same problems

Idea Prepaid Mobile — money deduction

I do nothing, but idea network provider activated a radio service on my mobile no([protected]),
and everyday Rs.20/- deducting on my account.
Please help me. I want my money back. I already call to customer care but no change.
Please help me.

I bought my number [protected] in Goa, 4 months ago .4 days ago I paid 1000 Rs. and now I'm in Bangalore and its roaming does not work in Bangalore.It worked fine for one week and yesterday stopped working. Help please, I really need a telephone connection

Dear Sir,

We wish to inform you that the refund of Rs.20/- has already been updated into your Idea account on dated.14th Sept 2012. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

Dear Sir,

We wish to inform you that your complaint for Connectivity Related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular

Idea — Unncessary services provided.

this is to inform you that the previous day...two unnecessary services...dialer tone and a joke service has been installed and a balance of approx 60rs. has been deducted from my prepaid balance.
please discontinue the service as soon as possible and restore the balance since i dont need these services as it has been by mistake insatlled and i have received messages regarded services successful on my cell no.i.e [protected].please restore my balance soon...and discontinue the service.
idea is a reputated brand and i hope it satisfies me in future by its service.

on my cellno [protected] a caller tone is activated ...of tone idea...& my balance is reduced by 15rup & now i received a message about to activate my pay for me account that is not activated by me &my balance is reduced by 15 rup plz...remove that both service & restore my balance cut by idea mistaken

i hv very disturbance from yr sms so plz deactivate service of this service plz immediately.
i m a student n yr sms come at night 2pm.

Idea Prepaid — mms retrieve

Respected sir i got a mms but i can't retrieveiw my mms & i have only left 2 days remaining of expirey dateof mms so pls help me my email id is [protected]@gmail.com

Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC281831 in the subject.

Regards,
Idea Cellular

recieved a mms but i cant able to open and it will expire in three days. I have seen that there is problem with idea service provider. I[censored] cant perform such things so why you provide the service.

when i enter my no and password it's show enter 8 digit password. yet i received 05 digit

kindly look in to this matter very soon
there is very imp document in this mms.

Deepak Verma
[protected]
[protected]

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, Netsetter no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC283831 in the subject.

Regards,
Idea Cellular