[Resolved] Idea Cellular — call barring request

Shreyasghogale

from Lonavla, Maharashtra

Address:

A ward, Sindhuprabha, Bhangarwadi, Pune, Maharashtra, 410401

I have switched to idea postpaid from airtel postpaid. Today 26th august 2019 i have received text message stating your barring request has been processed successfully but i have not requested for any. I immediately went to idea store, their representative said that you have not paid idea bill due to this reason idea has turned off your network. But due date for my payment is 5th september 2019. How come they have turned off network service very early. Now i can't make calls as there is zero network. Kindly help me in this matter.

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Oct 1, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2019

Idea Cellular Customer Care's response Dear Customer,

As per recent communication, we have informed you that your number is active with us. For any further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta

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Comments

prince777

from Lucknow, Uttar Pradesh

I'm not able to make outgoing calls from my idea number [protected] since 19 august instead of having balance please look into this as this is the worst service provider and its happening since 2years now may ivknow what's the reason

Idea Cellular Customer Care's response, Sep 23, 2019

Verified Support

Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Prajakta

Ajay Savita

from Noida, Uttar Pradesh

I have lost my mobile so lost my idea postpaid sim card number [protected]. Please block on urgent basis and also try to track this Mobile

Idea Cellular Customer Care's response, Aug 30, 2019

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further.

Regards,
Prajakta

mkgoel12

from Delhi, Delhi

Hi Sir/Mam

My No. is +91 [protected]

I need all incoming calls detail on my number of last 10 days i.e from 4th to 14th aug 2019.

My email id is [protected]@gmail.com.

So i request to kindly fetch all the details and send them to my Email id mentioned above.

Mayank Goel
[protected]

Idea Cellular Customer Care's response, Aug 31, 2019

Verified Support

Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta