[Resolved]  Idea Cellular — the idea agent was trying to fraud

Address:

Mumbai City, Maharashtra

Hello reader of this mail.

This is pankaj chauhan here, using idea sim since a long time. Number is [protected]

And now,

Am writing this e-mail against fraud which i have faced at this morning around 11.31am 16th, oct.

Today i went to idea gallery (Mumbai, ghatkopar at sakinaka) for upgradation of my idea sim card to 4g, with the attachment of adhar card on [protected].

But on the same date, i think the agent who had done this things, he wanna trying to fraud with a lot'sof people for making fully kyc customer of paytm. (It was related to bank and all that)

Because, while doing the attachment of adhar-card there is only need a single otp (One time password) as per my knowledge, but he has taking two otp's from the customers while doing this.

One opt was related for adhar-card and also there is two otp's which was related for fully kyc customer of paytm.

After few minutes later, when i saw this messages in my inbox. I was shocked because only one otp was related for adhar-card attachment of the sim and there is two which was related for fully kyc customer of paytm. That was mentioned for banks and terms and conditions something.

Then i went back over there for asking this stupid things which he had made, and the reply was came from his side sir, "sorry it's was my mistake and all that."

Now you tell me, what is it?

And please resolve this, arrange a feedback call for more information on [protected]. Else i'll take my next step.

Location :- mumbai, sakinaka metro station andheri.

Here is the same proof of the screenshots with confirmation called recording with customercare at 198,