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IDFC Bank Complaints & Reviews

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Last updated Mar 25, 2024
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Website:etoll.idfcbank.com/dimtsportal/login

I regularly use my vehicle for intercity travel and have not been able to login my fastag at idfc first bank (costomer id[protected] i have sufficient balance and yet on login error message appears which reads- Sign-in failed:user account has expired. idfc costomer care number never works and i have no means of knowing what is wrong with my account....
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Gazali ashraf
from Amethi, Uttar Pradesh
Mar 9, 2023
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Regarding loan

I have not taken any loan from idfc bank but one loan account is showing in my cibil with not outstanding dues. it is affecting my civil please resolve the issue idfc bank.attaching the loan account no....
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P
Preetha MR
from Thiruvananthapuram, Kerala
Mar 7, 2023
Mar 19, 2023
This thread was updated on Mar 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False indication in CIBIL report of personnel loan from IDFC bank

Sir,
My name is Ajith KP, s veteran, retired from Indian Air Force. On the month of Oct 2022 I applied for a student education loan for my daughter (single girl child) through Jan Samarth portal at SBI, at Attingal branch (7017), loan was sanctioned but at the time of loan dispersal recently on the month of January 2023, RASMECC alerted and notified SBI Attingal branch of some clarifications in my CIBIL reports. As per the instruction...
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Kritiraj
from Guwahati, Assam
Mar 6, 2023
Mar 17, 2023
This thread was updated on Mar 17, 2023
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Refund initiated by amazon but not received

I have ordered a product of 499 rs from amazon on 21 feb order id[protected] but i have cancelled it on 21 feb and amazon initiated the refund on 21 feb but i have not received the refund. This is the reference id[protected]...
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Preetha MR
from Thiruvananthapuram, Kerala
Mar 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not availed personal loan from IDFC bank

Sir,
I hold the boldness to say that I had never opened an account with IDFC bank and I wonder how can I get a personnel loan from this bank. While going through the procedures to acquire a student loan for my daughter I came to know from my CIBIL credit summary report showing that I had availed a personnel loan from IDFC bank and closed it. I would like to have an investigation done on this issue as it may hamper my future monetary...
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Tamilarasu Ragunathan
Mar 2, 2023
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Transaction

I used Amazon pay later( idfc bank partner) for my Amazon order #[protected] on 19th feb, later on the same day(19th Feb) i repaid the amount to Amazon pay.

On 22nd February my Amazon order got cancelled and refund initiated for order #[protected] and till now I did not got my refund money back. Also no one is providing me proper response at Amazon and idfc bank...
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E
eswarprasadiyer
from Bengaluru, Karnataka
Mar 1, 2023
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Fastag provided without proper KYC

Address:Bangalore

IDFC First Bank provided and activated fast tag without the proper KYC.
Complaint was raised and the bank is not closing the Fast Tag. Without the owner of the vehicle being able to provide details from the person who purchased the fast tag.

Complaints raised with IDFC for resolution

1. IDFC3i_SMS_412 - Raised on 08/02/2023. Multiple follow ups. No response since 17/02/2023 even after follow up.
br...
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Loveaddiction
Feb 28, 2023
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I have to close the account but no one is response

I have to deactivate my account but no one is attend the call...
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B
baranidharan
from Chennai, Tamil Nadu
Feb 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Collection agent torture - especially with lady collection agent

Even after few mails to Nodal officers and Bank, I didnt not get any proper response over proper channel. Only COLLECTION Agent especially this Lady COLLECTION AGENT is talking very rudely. hence I didnt attend any calls as they are trying to tempt and expecting rude behaviour from me. THIS IS IDFC BANK plan, I came to Bank with cash to pay before 4 months, but the banker Vicky is insulted me and made to stop payment. Then Collection AGent...
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IDFC First bank calls at odd timings to market their credit card on my phone number which they acquired from some third party without my consent. I would like to file a complain of harassment by the company and would request the authority to take action so that I don't receive any calls/sms from IDFC First bank. Eg of the sms I received
"Enjoy up to 75% off on movies with IDFC First Credit Card. Get yourself one NOW - https://qz5.in/h7V771...
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Pratazzz
from Hugli, West Bengal
Feb 14, 2023
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Loan amount not disbursed after sanction of loan

Application ID- [protected] .
The loan is sanctioned . But not disbursed ... Calling customer care of the bank they are saying they will get it disbursed by EOD . They are saying this for a week now . No action is taken by them...
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Pundir 86
from Kurukshetra, Haryana
Feb 14, 2023
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Regarding Removal of duplicate vehicle from my fastag ID 34161FA820328EE802E2F4A0

Please refer to subject cited matter, My name is Gaurav Pundhir and My vehicle Number is HR07R9483 . I have idfc First Bank FASTag on my vehicle. But Sir I face problem from last 6 months while crossing on toll plaza, there scanner is showing Other vehicle number (HR16Q0591) on My fast tag ID 34161FA820328EE802E2F4A0, which is not my vehicle. Sir they are saying my ID is blacklisted and having insufficient balance. Sir I have Rs 926 balance...
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Pundir 86
from Kurukshetra, Haryana
Feb 14, 2023
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Regarding Removal of vehicle HR16Q0591 from my fastag ID 34161FA820328EE802E2F4A0

Address:H.No 927 Sector 7 Urban Estate Kurukshetra Haryana

Please refer to subject cited matter, My name is Gaurav Pundhir and My vehicle Number is HR07R9483 . I have idfc First Bank FASTag on my vehicle. From last 6 months i m facing problems while crossing on toll plaza, scanner shows Other vehicle number (HR16Q0591) on My fast tag ID 34161FA820328EE802E2F4A0, which is not my vehicle. Vehicle ID blacklisted and having insufficient balance.
Sir I have Rs 926 balance in my fast tag.
So...
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A
Anandkumar347
from Hyderabad, Telangana
Feb 13, 2023
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I am not taken any loan but its showing in my CIBIL

Address:6/3/1089/F, Ground Floor, RVR Towers, Raj Bhavan Rd, Somajiguda, Hyderabad, Telangana 500082

I am not taken any loan but its showing in my CIBIL 10600rs pls help to clear this this all doing fraud...
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Account Number 83716459
Date Opened[protected]
Last Payment Date[protected]
Kollabathula Kumari Kumari Vincy Abraham
Gender is taken as Male (wrong)
Loan Type PERSONAL
LOAN
Sanctioned Amt 3, 00, 000
Account Status ACTIVE*
I have never had an account with IDFC nor have i ever applied for any loan with you. Why is there a loan on my name. Looks like some fradulent things are happening...
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H
Harry Pal Singh
Feb 9, 2023
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Repeated Daily Spamming

Dear sir, Not a day passes when I don't get four- eight spam mails from IDFC BANK Repeated complaints to the company has not yielded nay results.. I fail to understand what this cheap worthless ccmpany gains by sending out so many spam mails....
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Anup.Pandit
from Kolkata, West Bengal
Feb 1, 2023
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Idfc first bank personal loan

Please Share My NOC in my loan account because I am allready paid all payment..
LOAN NO:41272723...
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purva-1011
Jan 25, 2023
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Sign-in failed:user account has expired idfc fastag

Even after submitting correct kyc details way before the deadline the user account is showing as expired. Kindly look into it....
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parvezmodi786
from Borsad, Gujarat
Jan 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal Loan

In my CRIF credit report, I have noticed an issue wherein it shows a PERSONAL LOAN has been disbursed to me on 26.11.2019 and the account number mentioned is 27937911. I would like to clarify that I have never taken a loan then why is this reflecting in my Consumer Credit Report ?

Requesting you to rectify this error at the earliest and confirm.

Thanking you,
Parvez Modi...
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.45 days and counting...to complete re KYC process? Shame the NRI AREA HEAD Raghavan is incompetent and unprofessional to handle NRIs...DO NOT invest in IDFC !!!...
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