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IDFC Bank Complaints & Reviews

www.idfcbank.com
1.8
Updated: May 19, 2026
Complaints 1235
Resolved
421
Unresolved
814
So far, so good. IDFC Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope IDFC Bank will keep up the work and continue to help more customers with their concerns even better 🤝
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IDFC Bank reviews & complaints page 4

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E
ebiholic
from Surat, Gujarat
Jan 27, 2021
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Receiving daily 10 spam calls

Hello Sir,
Good Afternoon.

I am writing this email to complaint about IDFC bank.
They are regularly calling me 10 times a day on [protected].
They call me to offer personal loan as I am really fed up of their behavior.

I am Fed up with these irritating calls. They are asking to take personal loans. I have answered many calls and told i don't need and to stop calling me but no use. Also complained...
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mj82
from New Delhi, Delhi
Jan 23, 2021
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Abuse by recovery agent

Address: shinde ,nashik maharashtra

I take a personal loan from IDFC bank but due to bank change issue i was unable to make payment so recovery agent call me from number [protected] and use abusive language worst ever customer service of bank.So dont take loan from this kind of bank which have no value of customers.recovery agent name is ajit patil....
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A
ArunCharyNagula
Jan 20, 2021
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Unable to login

Address: Hyderabad

I want to buy a laptop using IDFC easy buy card but it not displaying in any of the ecommerce websites. And whenever I'm trying to login in to the My First Loans App, it showing an error message, I'll attach the screenshot. Please look into it as soon as possible. Mention If there is any reason behind this. Not only me many others out there are facing the same issue.

Thanks
Regards...
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A
anupam27
from Kolhapur, Maharashtra
Jan 20, 2021
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Not giving NOC even after loan closure

I had taken two wheeler loan. Later on i closed the loan paying cash at their branch in kolhapur. While closing when i asked for reciept they said that i will recieve it on mail. Till date i havent recieved the reciept. Recently i went to their branch for NOC, they said that u've to download the app and submit request. The first day some error msg was coming. Worst part is the customer care no. They've provided on app is invalid. The next...
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V
Vellathurai
Jan 3, 2021
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Wrong report in my cibil

I haven't taken any personal loan in IDFC First Bank but my CIBIL report from Transunion shows a personal loan with IDFC First Bank with account no. 29614757and active status.

I request IDFC to correct the information with CIBIL.
Also would like to know why such wrong details are being reported to CIBIL which would damage my CIBIL score....
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I
idfcfraud
from Delhi, Delhi
Dec 17, 2020
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Loan Foreclosure SCAM by IDFC Bank itself!

Very carefully the fraud has been built into the processes of the bank that violates several RBI guidelines and No one at IDFC First bank cares. Let's go through it step by step.

1 - Requesting a foreclosure letter

- You get a foreclosure letter after 10 working days of your request. They will delay it to a point such that your next EMI date arrives and will ask you to re-submit a request and cancel the first...
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A
Ali Fc
Oct 29, 2020
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Easy buy card temporary block

Address: HYDERABAD.

[SYEDA ASMA UNNISA]
[19-4-8/613]
{[protected]] ([protected])

Customer IDFC first bank easy buy card manager)
[idfc FIRST BANK]
[easy buy card hyderabad}
[Company address line 2]
500005, hyderabad.
Dear {idfc first bank manager ],
[Account number :-C[protected].]

SIR/manager (idfc first bank I am the account holder of idfcfirst bank loan from past 2 years.br...
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S
skhokala1
Oct 25, 2020
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I dont have account in IDFC bank, but keep getting messages

The message is a as below :

AD-IDFCBK

Dear Customer, the available limit on your IDFC FIRST Easy Buy EMI Card 52****1289 is Rs. 75000.0. You can utilize ...
On mobile 9844***617.

Please investigate....
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S
somask
from Avanoor, Kerala
Oct 17, 2020
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IDFC Bank Temporary blocked my Easy Buy Card without any reason

Blocking of IDFC Easy Buy card without any valid reason

Respected Sir/Mam,

My name is Soma Shekhar.

I have IDFC Easy Buy card, which is inactive from 3 months.

*** IDFC blocked the Card without any Reason ***

I purchased a Consumer Durable Product on 2nd April 2020 with 9 months tenure since then IDFC is with drawing the EMI Amount from my CORPORATE SALARY ACCOUNT...
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A
Adarsh S.P
Sep 18, 2020
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Spam calls

Address: mumbai

I'm receiving many calls (more than 5 calls) from number starting with +91226806####
daily. Fed up with these irritating calls. They are asking to take personal loans. I have answered many calls and told i don't need and to stop calling me but no use. Also complained through mail to idfc. No response from their side. Now regretting taking a loan from IDFC. Kindly help in resolving the issue. Also where should i complain about this...
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P
Prajakta Sarwottam
Sep 9, 2020
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fraudulent calls using idfc name

I am getting spam calls from idfc bank (Supposedly) but i believe is some scam, as the recording sounds fishy/unprofessional.

The calls started yesterday at 8 pm. I have blocked at least 10 numbers, but it's calling from new numbers now. They have been coming even at around midnight. I have saved screenshot of the numbers and time of call.

I have recorded one message successfully. The same message plays on all...
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A
akathirdan
Sep 5, 2020
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complaint regarding extra emi and request to refund

I have purchased bed on 10.11.19
During purchasing from your end it was indicated me as 8 emi and emi strats from january 2020 & emi date was 2nd of every month.
In this regard on january from your customer care it was informed that the emi was not able to process due to my signature mismatching in my bank end eventhough i have taken loan on past 3 years and successfully completed those loan. So, from on jan 6 i have paid emi...
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A
Admin hr
Aug 29, 2020
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Loan Complaint

Address: Gurugram, Haryana

Dear Sir / Madam,
I have a complaint that a person came for physical verification and he completed verification as per bank guidelines. He take company photo, my photo in front of company, check all id documents and he submit as reject.
Why he did this. I just want to know the reason....
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R
Rajendra8016
from Kolkata, West Bengal
Jul 31, 2020
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i did not took any loan but it is affecting my cibil score

Dear sir/madam,

I am mr. Rajendra kumar mallick. Sir i did not took any loan from idfc first bank.
But in my cibil credit report the below a/c is showing. It is affecting my cibil score. I am suffering to do other bank activities due to my cibil score.
Kindly remove the a/c as soon as possible.

The a/c details :-

Name of the bank :- idfc first bank
Loan a/c no:[protected]br...
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R
rockysworld91
Jul 13, 2020
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calls more than 20 times a day even if holidays

Idfc bank calls more than 20 times a day even on saturdays, sundays and on other holidays too.

I am getting irritated by these calls.

I "do not want any kind of contact from idfc bank and loan also"

Please help to get rid off these calls....
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A
Anju Sengupta
Jun 30, 2020
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wrongly debited bouncing charges and wrong emi adjustment

Address: 7/1, Ground Floor, Lords Building, Lord Sinha Road,Middleton Row, Park Street, Kolkata - 700071
Website: [email protected]

Dear sir, i have a personal loan from your bank a/c no.17395250 from idfc first bank. I have been suffering their ecs system from from saving bank a/c no. [protected] of sbi. I have many times complain to idfc first bank, but they did not solved and correction my loan a/c. I have pay every emi on every month on date and four month emi bounced, but they are every month wrongly cheque bounced on my saving a/c and deducted bouncing charges from...
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Rajkamal A
Mar 5, 2020
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loan foreclosure - loan account no 12328738

Address: Ramanagara, Karnataka, 562159

Dear Sir

I have sent several mail regarding this but no response from the IDFC bank team.
I have made the fore clouser of loan of Rs. 127814 on February 21, 2020. I am calling the customer care on daily basis they used one word no updates happend.

The below is the mail sent to customer care, PNO IDFC. Further to this IDFC bank has been deducted EMI again in this month.

Compare to other...
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P
Prashant Shirsat
Feb 14, 2020
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idfc fastag customer care not responding at all

Address: Chaakn, Pune., Pune, Maharashtra, 410501

I am holding idfc fast tag from last 9 months with new vehicle registration.
From last three months, i am trying to contact idfc customercare as i am not able to login idfc fasttag website for recharge.
No one is responding to customercare contact number from last three months.

Even i visited to idfc bank, as per them, they will not help in this, they only send email to fasttag dept and i will receive call from...
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A
araj1981
from Bengaluru, Karnataka
Feb 10, 2020
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foreclosure letter

Address: Bangalore Urban, Karnataka, 562125

I have taken rs 251000 now i want to close the loan. Only the idfc bank takes 15 to 20 days to provide the foreclosure letter with this is horrible where other banks provide with 2 days time or we can directly go to the bank and make the payment without foreclosure letter.

My foreclosure letter no is 39875840. Kindly provide me with the foreclosure letter at the earliest and reduce the days to issue the foreclosure letter...
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S
Srini26@
Feb 7, 2020
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mobile number registration with instacred

Address: Chennai, Tamil Nadu, 60005
Website: www.idfcfirstbank.com

Hi am srinivasan from chennai my acc num 23024226 my mobile num is [protected]
I have buyed a mobile on idfc first bank durable loan and get a easy buy card from idfc the card is active but i can't purchase through online in amazon and filpkart there is no option showing idfc bank name in payment page. And while trying to buy a voucher through instacred my mobile num is registered with instacred but this is my registered mobile in idfc...
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