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IDFC Bank Complaints & Reviews

1.8
Updated: Feb 20, 2026
Complaints 1234
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421
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IDFC Bank reviews & complaints page 4

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R
Rohitgupta_91
from Ghaziabad, Uttar Pradesh
Aug 12, 2023
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Address: Ghaziabad

Hi team,
I m using idfc first bank fast tag. seriously idfc services are worst. 1st tat time is very long. my problem is that whenever I used this tag for journey after journey my balance went in negative or show debit adjustment for total last recharged that I used in that journey. currently my balance in negative amount of almost 1200rs. this was happened with me 4 time. pls help me resolve this issue. problem is from idfc side bt they suggest change your tag may be it's a tag of truck or big vehicle. in this case idfc change my fast tag from his side but not they charged 100rs from customer to replace the tag.
IDFC Bank customer support has been notified about the posted complaint.
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    Akash Mumbaikar
    Aug 12, 2023
    Aug 14, 2023
    This thread was updated on Aug 14, 2023
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    Spam calls

    I am getting frequent spam calls from IDFC FIRST BANK. Please stop these....
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    boralen
    Aug 10, 2023
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    The user interface of your fastag login is quite bad.
    I am trying to login and I am getting following error:

    Sign-in failed:user account has expired

    Pls check

    Regards,
    Nikhil
    [protected]
    IDFC Bank customer support has been notified about the posted complaint.
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      S
      Suraj6780
      from Delhi, Delhi
      Aug 9, 2023
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      Address: chattar pur extension
      Website: None

      My name is Suraj Singh
      didn’t take any loan from IDFC FiRST BANK but it’s showing 7000 loan taken in my name .it’s decrease my CIBIL score. please investigate how loan approved by idfc bank

      Image
      IDFC Bank customer support has been notified about the posted complaint.
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        A
        Akkirox
        from New Delhi, Delhi
        Aug 7, 2023
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        Respected Sir / Madam,
        I humbly request to you that loan Account number[protected]. Showing Loan in My Cibil Report but I have never taken any Consumer Loan. I never applied for this loan from IDFC. Due To that My Cibil Profile getting Affected. please, do needful urgently.
        Immediately Close the Issue as Requested.
        IDFC Bank customer support has been notified about the posted complaint.
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          S
          SouvikGuha
          Aug 3, 2023
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          Hi Idfc bank, please know, that my flipkart pay later account has been hacked by scammers, and flipkart is so callous they allowed a completely different phone number which is different to my kyc details to access my pay later account and make flight bookings worth 70000 inr (my entire pay later balance) all in different names. I have filed a complaint at flipkart and at cyber crime helpline and both are investigating, but please block the pay later loan from your end and do not generate bills as I wont pay them due to the scam till it being resolved and i will incur issues to my credit score. Please do the needful. I have all proofs and even the scammers phone number and home addresses if needed i will share all evidences please let me know
          IDFC Bank customer support has been notified about the posted complaint.
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            D
            Dexte
            Jul 29, 2023
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            Inward remittance needs to return

            Hi
            I opened a current account in idfc first bank and there were some remittance which needs to be transfer in my current account but bank Did not approve it and nor given the AD CODE I contacted them but they are not responding the if they ate not giving mW the Ad code and transferring the amount then the amount needs to be return in my clients account but they Re not responding...
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            Sreeramakalyan
            Jul 29, 2023
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            Hello,

            I don't even have a loan in IDFC . One of the loan agent with the mobile no [protected] has contacted me multiple times and the 1st word used by him is an abusive word.

            The reason he contacted me is my colleague took loan from IDFC and my number is in his friends reference. How your bank team expecting referrals to clear the loan which was not taken by them or signed by the referred person ?

            He is threatening me to make the payment for the loan which is not applied or not even part of the loan. I have the complete voice recording and watsapp threatening messages with abusive words. I will file a complaint to consumer court and RBI. I need a serious action to be taken on the person who contacted me and harrased me.
            IDFC Bank customer support has been notified about the posted complaint.
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              P
              percious1122
              from Barddhaman, West Bengal
              Jul 25, 2023
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              Address: C/61, Bandra Kurla Complex Rd, opposite Trident Hotel, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051

              Dear Sir/Ma'am, I am trouble customer of IDFC First Finance. There are lots of corruption in Goalpara District of IDFC Finance. They are lots of corrupting money from the customer. If customer goin to purchase a two wheeler vehicle then they taken down payment but 40% sharing each other with Team Leader, Dealer Sales Executive. And Reaming 60% deposit as Down payment. There lots of corruption in Goalpara District. And another Dealer name is Bimal Honda at Dudhnoi Goalpara there are the same doing corruption. The Team Leader Name is Rajiv Kalita, Contact number - [protected]. And Sales Executive (Financer) Suraj Rabha his Contact No- [protected]. Both are IDFC company employee but both working as a Broker. They are harrassing to Customer and corruption.

              We are requested to look this matter and take action urgently

              Thanks and Regards
              All Assam Minority Students Union, Goalpara
              IDFC Bank customer support has been notified about the posted complaint.
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                percious1122
                from Barddhaman, West Bengal
                Jul 25, 2023
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                Address: C/61, Bandra Kurla Complex Rd, opposite Trident Hotel, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051

                Dear Sir/ Ma'am, I'm a Trouble Customer of your IDFC Capital Finance. There are lots of corruption in Goalpara District. There lots of harrassment to the customer in IDFC finance. If customer paid the down Payment for Two Wheeler Loan then they Deposit Down Payment 60% from Down Payment and 40% they distribute each other with Dealer, Finance Executive and Finance Team Leader. According to Dudhnoi, Goalpara Dealer name as Bimal Honda. They lots of corruption with TL . The TL name is Rajib Kalita Contact No- [protected]. He is working as Team Leader but he is working as Broker. One the Reputed person Sales officer name as Suraj Rabha Contact No- [protected]. He is also lots of corruption in Goalpara District. Please look at this matter urgently otherwise I will complaint in Reserve Bank of India...

                Thank you
                Regards From
                AAMSU
                IDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Moon suhith
                  Jul 24, 2023
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                  Resolved

                  Harassment by IDFC thirds party loan executives on phone

                  Hi Team,

                  My name is Moon suhith kumar. I am from Hyderabad. I took the personal loan of 3, 00, 004 on Dec 5th 2022 and i paid it regularly without a miss. Due to some financial and personal issues i missed june and july payment on time. I paid june month but not on time and same in july. I paid bounce charges too. But third party IDFC loan collection phone executives started harrassing me stating in WhatsApp "If you don't...
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                  S
                  Sunil Pichholiya
                  Jul 20, 2023
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                  We have made a Payment of INR 2, 12, 500 Towards EMI payment of IDFC FIRST BANK on 20 July 2023.

                  The Payment was made via Payment Gateway available for IDFC BANK EMI PAYMENT.

                  The Payment was made from Punjab National Bank from A/c No: [protected].

                  The Reference ID received is [protected]

                  The Beneficiary Name received is : TECHPROCESS PAYMENT SERVICES

                  The Beneficiary A/c No Received is :[protected]

                  The External Reference Number received is : 83055838

                  The Payment is not Credited to the Loan account of IDFC FIRST BANK

                  LOAN A/c No : 33980185

                  Please Help us with the transaction at the earliest

                  Thanks & Regards
                  Sunil
                  IDFC Bank customer support has been notified about the posted complaint.
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                    Sunil Pichholiya
                    Jul 20, 2023
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                    We have made a payment of INR 2, 12, 500 from Bank A/c no [protected] of Punjab National Bank. The payment was made on 20 July 2023 towards Payment of EMI of IDFC Bank through the payment gateway on IDFC Bank.

                    The Ref ID received is [protected]

                    Beneficiary Name Showing: TECHPROCESS PAYMENT SERVICES

                    Beneficiary A/c No :[protected]

                    External Reference Number : 83055838

                    The Payment is Not Credited to IDFC BANK

                    Please help us with the Transaction at the Earliest

                    Thanks & Regards
                    Sunil
                    IDFC Bank customer support has been notified about the posted complaint.
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                      H
                      Harry Pal Singh
                      Jul 20, 2023
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                      Dear Sir,
                      It is intimated that I am getting daily spam mails from AIDFC Bank through [protected]@connectinboxx.com under different heads ie regarding their credit cards etc. These mails number 10-15 per day sometimes two to three in a span of a few minutes. I fail to understand how a Company of this stature can use tricks and violates the privacy of citizens. It is even more shameful because there is no action has been taken by this company despite numerous emails on mail address available ie [protected]@idfcfirstank.com Request take up case with this cheap spammer whose bosses refuse to listen to the voice of the people .
                      IDFC Bank customer support has been notified about the posted complaint.
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                        Amal hotfix
                        Jul 16, 2023
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                        My name is Amal Mohan.Before few months i use Flipkart emi option for purchasing products from Flipkart and I pay the complete amount and interest as emi.but now I checked the CIBIL report it showing 138 rs balance to pay and it showing loan status is active and I tried with Flipkart services they are telling there is no amount is pending with my account, so they closed my loan account.Customer care executive is saying that please contact with idfc bank and inform them.Already i send the entire details to idfc bank customer service, but Idfc bank team is saying that please collect noc from Flipkart services.Now the problem is this 138 rs affecting my cibil score.I am expecting a solution for this issue.
                        IDFC Bank customer support has been notified about the posted complaint.
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                          Imtyaz
                          Jul 13, 2023
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                          Address: Kerebilchi

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                            Imtyaz
                            Jul 13, 2023
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                            Address: DAVANAGERE CHANNGIRI KEREBILCHI S R TRADERS SYED IMTHIYAZ 577218

                            Good 👍
                            IDFC Bank customer support has been notified about the posted complaint.
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                              Shivaprasad3330
                              Jul 5, 2023
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                              Address: Chamarajpet

                              I'm shivaprasad m. My loan account number 4880496. Bank people force fully give loan to me, he told 12% interest, i took loan but after peing 4 months of emi my loan interest is 30%. I request to bank please close my loan i will pay full amount but bank refused to close my account, then i stopped to pay emi, now he ready to close my account and he given to me a precloser later (attached ) and I'm paid the amount what mensioned in the precloser later, and i get NO DUE CERTIFICATE also, but in CIBIL still showing account active.

                              Attachment
                              1. Precloser later
                              2. No due certificate
                              3. Cibil screen shot
                              IDFC Bank customer support has been notified about the posted complaint.
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                                Hemanthsanta
                                Jun 30, 2023
                                Jul 3, 2023
                                This thread was updated on Jul 3, 2023
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                                Address: Panjagutta, Hyderabad

                                Greeting for the day,

                                I am an ex employee who lost job in laid off in November, since from there onwards I has faced 146 interview neither got selected or received any job. It is hard to survive livelihood yet IDFC back customer service is calling me again and again and forced me and my relatives for one time settlement on 20th of June with payment date as 30th of June, as I am unable to collect fund for closure and is in interview at Dashninja technology has informed the same to executive but they are calling end number of time treating me that this will be done till i pay the settlement money.

                                I request you to ask them a couple of months i.e till november time so that I can get hired somewhere and start paying the debt which i had from the bank and please ask them not to bounce and cheque as it is effecting my scorecard.

                                Thank you

                                Regards,
                                hemanth
                                IDFC Bank customer support has been notified about the posted complaint.
                                Jul 03, 2023
                                Updated by Hemanthsanta
                                Still getting numerous call n threatening me.
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                                  kishoreallam
                                  Jun 28, 2023
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                                  I have not taken any loan from flip kart consumer loan but 2 loans are reflected in to my IDFC account. I have got clearance from flip kart that no loan is taken . but EMI is deducted from my IDFC bank account. Please help me in resolving this issue
                                  IDFC Bank customer support has been notified about the posted complaint.
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