Claimed

IDFC Bank Complaints & Reviews

1.8
Last updated Feb 17, 2024
Complaints 1203
Resolved
417
Unresolved
786
Quick Links
Statistics
Share
Contacts

File a complaint to IDFC Bank

Having problems with IDFC Bank?

File a complaint and get it resolved by IDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
IDFC Bank
Customer Service Contacts

IDFC Bank Phone Numbers

Toll free
1800 419 2332
229
112
1800 419 4332
64
66

IDFC Bank Website

IDFC Bank Head Office Address

8th Floor, Building No. 1, Mindspace, Gigaplex, Plot No. IT. 5, MIDC Knowledge Park, Airoli West
Thane
Thane District
Maharashtra
India
400708

IDFC Bank reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
HariKrishnan19
from Coimbatore, Tamil Nadu
Oct 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fast Tag

Address:1.1.34A Barathiyar Street, Krishnapuram, Lakshmipuram, Theni. 625523

Complaint regarding deduction of money through fast tag even after paying full amount through cash.
Vehicle no: TN67AP3699
Date: 21/10/2022 @ 11:20 a.m and 11:58 am
Location: Upparpatti Tollgate Theni Kumily Highway
Paid through fast tag (Rs 50) on 21/10/2022 @ 11:20 a.m. (Amount debited on 23/10/2022 @2:44 p.m.)
Also paid full amount (Rs 100) through cash on 21/10/2022 @ 11:58 a.m on return journey. (asked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pshrikant82
Oct 25, 2022
Report
Copy

Resetting fastag account

Sir,
I am using fast tag of IDFC FIRST BANK for my vehicle MH20FU2713 . My fast tag account user got expired, Now I want recharge the account but message appears as user got expired . My ID is 3958797.
I am also in touch with their help line no., but all is vain even sending mails are not the suitably replied....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajijulsaha
from Chennai, Tamil Nadu
Oct 23, 2022
Report
Copy

Wrong Deduction fraud deduction

Address:Chennai

I'm Ajijul . today I received an email from IDFC bank regarding one mobile shopping invoice by mail . But I'm not holding any account, credit card and any kind of loan or another account. So I do not understand why this bill is initiated by me; Requesting you to check & confirm back on an urgent basis. Regading same I Drop a mail to [protected]@idfcfirstbank.com, at Sat, Oct 22, 9:24 PM ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harry Pal Singh
Oct 22, 2022
Report
Copy

Repeated Daily Spamming

Dear sir,
I have been getting daily SPAM Mail from IDFC First bank to use their Credit cards or switch to their credit cards. the mails are being sent through Poonawall fincorp / [protected]@connectinboxx.com.
I have repeatedly complained to their customer care but they have done nothing more than ack my mails.
Now, through pages I wish to awaken these spamming agencies so that they stop harassing me. I was never their customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lokendra Mishra
from Faridabad, Haryana
Oct 22, 2022
Report
Copy

Easy buy card instacred register

Address:Sec58ballabgar faridabad transport nagar 121004

My easy buy card number [protected] instacred rigister kiya jay online Flipkart and Amazon shopping ki jay dhanyavad...
Name lokendra Mishra
Date of birth 06/03/1998...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
J
JayasaiPrakash
Oct 21, 2022
Report
Copy

Not closing Loan Account

Idfc Bank is not closing loan after clearing payment for ac no : 39308541 with no due amount. Its been 1 month cleared payment dues and requested for NOC. They asked me to wait for 8 working days for noc. No response. Again i requested for close my loan there is no response from idfc up to now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Milindgour
from Gurugram, Haryana
Oct 18, 2022
Report
Copy

Welcome Kit delivering at wrong address

Address:Borivali West, Mumbai

Dear Sir/Madam,

This is Milind Kailash Chandra Gour whose A/c details are as follows:-

A/c No.- [protected], IFSC Code- IDFB0040133.

Please kindly note that my welcome kit is still undelivered due to wrong communication address registered at your Borivali-IC colony branch.

Kindly find below my current residential address & deliver my welcome kit at this address:-

House...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rakeshahirwar21995
from delhi, Delhi
Oct 16, 2022
Report
Copy

Debit card

Address:plot no- 455, udyog vihar phase-5

I lost my Devid card during my journey
and i raised my complain
but my complain not resisted to sending my devid card on my kyc add.
bank denied to take my request to update my permanent adders
there is two address but not sending my devid card on my permanent add .
and in my city hdfc branch is to far almost 60km. im not able to visit due to my busy job .

kindly take action or do needful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pratap Bavana
Oct 14, 2022
Nov 2, 2022
This thread was updated on Nov 2, 2022
Report
Copy

Wrongly reported an outstanding amount to Experian and CIBIL

I have a flipkart pay later account (mobile:[protected], email: [protected]@gmail.com) powered by idfc. you have wrongly reported an outstanding amount of Rs 1243 to Experian and CIBIL . Due to this my Experian and CIBIL score was reduced. you should report the right amount to cibil and experian. Whereas my dues in flipkart pay later account is zero. Rectify as soon as possible. It had never happened before...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Sujeetengineer
Oct 10, 2022
Report
Copy

Paid loan amount but not getting noc form 35 and rc book

MYSELF SUJEET TIWARI
LOAN ACCOUNT NUMBER 14107639
paid all the emis on time and now no overdue but unfortunately bank not providing me NOC FORM 35 AND RC BOOK IT'S BEEN MORE THAN 1 YEAR NOW.
pls help me in this

Thanks & Regards,
Sujeet J. Tiwari
LOAN ACC NO. 14107639...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hajesh9
from GODDA, Jharkhand
Oct 7, 2022
Report
Copy

Aeps withdrawal transaction failed aadhar number 9887 1405 7603 mobile 7250356793

Address:mirzachouki

Dear sir my name is pawan kumar mandal amount 5000/ rupees has been deducted from my account number a/c [protected] date 05/09/2022 still refund not received please refund soon my bank name state bank of india ifsc code sbin0005538 baranch name mirzachouki pin 813208...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GDsouza302
from Mumbai, Maharashtra
Oct 7, 2022
Report
Copy

Car loan

Hi, I bought a car from car24 MH43AT2540 in the month of July . Name Darshana Dsouza .The bank insisted that the bank will do the RC transfer as it comes under their policy .I had to pay for the transfer fees .While submitting the document i had informed the bank representative that the name and surname on adhar card is what the RC should feature and not on pan card .I have instructed the same multiple times verbal, written as well i have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rjsen01
Oct 7, 2022
Report
Copy

Misleading from the bank

I would like to inform that I wanted to contact IDFC on twitter handle page to close my existing loan.But I have not got any reply from there till today I have been trying since last 5th October.
I message them so many times, they don't even call me with such a big reminder.I have noticed that many people are abusing and replying to IDFC even though it is seen by so many people that I can see the view and they are definitely among...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
udayan16
from Ahmedabad, Gujarat
Oct 6, 2022
Report
Copy

E Toll Token

Address:vasna AHmedabad-380007

I have register account of E-Toll Fast TAg on IDFC Bank customer portal.
https://etoll.idfcbank.com/dimtsportal/login?login_error=true
I have sufficent balance. ( 700 Rs)
During Login we find User account is not active.
My user is : UDAYAN16
Vehicle no: GJ01WC6277
mobile no: [protected]
email: [protected]@gmail.com

complain no[protected] is very busy . we tried several time. Not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bishwa1
from Bhubaneswar, Odisha
Oct 4, 2022
Report
Copy

Delay disbursement process of Loan application Number- 0389373479

Preapproved topup loan..
Loan was applied on 20/09/2022.
I was followed for the same more than 50 times. Still this case not disbursed.
As per process...feedback should be share to concern team in 2 to 3 days..
But in this case 15 days... gone, not provide the status to me.

this is so pathetic and painful for me.
I am so so much harrassment regarding the services....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vicky Waran
Oct 4, 2022
Report
Copy

Emi deducted 2 times

Hi

My name is vigneshwaran. I have bought tv on 4th July and I have paid my emi by ecs of every month except on this month due to medical emergency I missed the emi date on 2nd October. So I paid on 3rd October thru Idfc app and my Lan Number is 80026518 and the transaction I'd for the payment thru axis Netbanking amount of 2275 and the Cheque No.:C[protected]A80026518D[protected]QP Receipt No.---- YUTI[protected]. Even I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aniabrh
from Bengaluru, Karnataka
Sep 30, 2022
Report
Copy

Horrible fastag support IDFC

IDFC Fast tag customer care[protected] is only available from 9:30 AM to 6 PM IST. I had to travel from Bangalore to Goa on 30th Sep at 10 PM. I tried to login to my IDFC account at 8 PM on 30th Sep to recharge fasttag, but it gave me an error message that "Sign-in failed:user account has expired". There was not option to reinstate my account so I called[protected] but not body picked the phone, then called IDFC regular cust care number...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Souptik pal
Sep 29, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
Report
Copy

Credit card

Hi

My credit card ending with 7027 has been Temporarily Blocked without notifying me. Also I am unable to connect to customer service through phone calls.
Kindly let me know why my credit card has been temporarily blocked and when it will be opened.
Please tell the customer adequate information before harassing them.

Phone number: [protected]
Card Number: xxxx xxxx xxxx 7027

Thank...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
baranidharan
from Chennai, Tamil Nadu
Sep 28, 2022
Oct 19, 2022
This thread was updated on Oct 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bank Collection Agent - Torture with WRONG DATA

I have paid August 2022 TW loan, and Sept 2022 is due, for that 16th Sept 2022 Collection Agents Called my Reference people tortured by shouted inappropriately. Mobile No[protected], [protected]

On 27th Sep 2022, Evening 1845 Hrs, one Collection Agent from IDFC Went to my home shouted, called me told that he came for BIKE RECOVERY THERE IS TWO MONTHS DUE . I asked him ID Card and whom you asked to insist SENT FOR RECOVERY,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ritikeshsingh
from Mhow, Madhya Pradesh
Sep 28, 2022
Report
Copy

Showing already cancelled Personal Loan in my cibil report

Address:bijapur, Indore

I got pre approved offer from IDFC first bank. Personal loan got sanctioned but due to some problem associated with my account, this loan got cancelled just after 20-25 days of sanctioned. As the loan got cancelled but still it is showing in my cibil report which is creating problem for me un necessarily. Please help ASAP...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy