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IDFC Bank Complaints & Reviews

1.8
Updated: Aug 4, 2025
Complaints 1229
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421
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IDFC Bank reviews & complaints page 9

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P
Pearline123
from Salem, Tamil Nadu
Dec 9, 2022
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My mom is sick and under treatment. This bank has linked my moms phone number to someone elses phone number without verifying the kyc. My mom is constantly getting abusive calls from the loan collection agents and text reminders insisting her to pay someones loan.This has been happening for over a year causing mental stress and pressure ony sick parents.After reaching customer care multiple times the bank assured in email that my moms phone number has been removed from their kyc records. However my mom is still getting abusive calls and loan repayment reminders disrupting her normal life.
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    R
    Rakshak kona
    Dec 7, 2022
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    Address: Gadag

    Ka06c0755 fastag wallet again and again auto debiting RS 620, I have complained IDFC they are not concerning my complaint and they are transferring their risk to NHAI .
    Even I complaint to NHAI they are also not concerned.
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      D
      daweraali
      Dec 6, 2022
      Resolved
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      Resolved

      One of the worst customer service i ordered fastag on nov 24 2022 from IDFC First website till 6 dec 2022 they didn't deliver the tag. Everyday their customer care give lame excuses we will highlight your email etc all the silly things to send us mail.. i have done everything but they are fooling customers.. I requested them to close this tag and send separate mail for closure of tag but they are not replying to mails.. Please Close this Tag and i will purchase from any other bank..
      Nazir Ah
      JK01AK 9083
      Dec 26, 2022
      Complaint marked as Resolved 
      IDFC Bank customer support has been notified about the posted complaint.
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        R
        RubendranAP
        Dec 5, 2022
        Resolved
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        Resolved

        IDFC Bank Existence of fraud loan affecting my cibil score

        While pulling up my CIBIL report, I saw that there is an existing personal loan from IDFC first bank in my name issued on 07/07/2022. I have neither got any kind of loan approved from IDFC bank nor have I ever approached the banking institution for the same. The payment start & end date are reflected as 07/07/2022 & 07/09/2022 respectively which makes no sense.

        I need clarification as to why some loan is being shown reflecting...
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        H
        Harry Pal Singh
        Dec 4, 2022
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        Spammer Bank

        Despite repeated complaints with screenshots as proof of their spamming submitted to IDFC Bank to their Head.[protected]@idfcfirstbank.com
        I keep getting spam mails from them. they are very smart and are able to bypass the filters by changing the headers/ sender ID as IDFC, IDFC-First, IDFCBank, IDFC_Bank etc. They spam regularly through their marketing leader PoonawallaFincorp alias [protected]@connectinboxx.com.
        Can some legal...
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        itsharshit
        from Indore, Madhya Pradesh
        Dec 3, 2022
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        Address: 360 KRIHNABAGH COLONY INDORE

        My name is harshit tiwari. Because of idfc bank carefreeness .. My emi bounce on 2 december. I finance a bike from idfc bank .. I was paying every emi on time on every month.. This month 2 december i allready deposit the emi amount on bank .. Despite bank has not cut my emi and bounce it .. I want ans .. Who will take responsilbity i want ans ..
        IDFC Bank customer support has been notified about the posted complaint.
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          H
          Harry Pal Singh
          Nov 28, 2022
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          Dear sir,
          despite repeated complaints I am being subjected to daily spamming by IDFC/ IDFC FIRST bank to avail their Credit Cards.
          I am clear that this company is nothing but a cheap company which thrives on cheap actions.
          IDFC Bank customer support has been notified about the posted complaint.
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            H
            Harry Pal Singh
            Nov 27, 2022
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            Dear sir,
            As brought out earlier, I continue to get at least three spam mails from daily from IDFC BANK. This cheap and worthless company is in habit of spamming and despite numerous complaints has not stopped spamming despite receiving my complaint through email and through you.
            I don't understand what they are trying to prove except that they are renowned SPAMMERS. As I get several mails from them regarding Credit cards, loans etc. It looks like there is an intense war going on regarding selling more and more Credit cads. I have sent many mails to their Head Customer service with copies to banking [protected]@RBI chandigrah.
            VERY soon they will all come under data protection cat and then will be liable for prosecution. Cheap companies don't care for PRIVACY, Customer Grievances and are only self centered. and above all GREEDY.
            IDFC Bank customer support has been notified about the posted complaint.
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              Flipkart Pay later with IDFC Bank opened with Rs. 70000. i had closed the flipkart pay later account 1 month ago customer care said that the bank end will update it as closed but still it shows in my cibil report as a personal loan of Rs. 70000 with Account number 27694279. I would like to have a resolution to close and update to cibil on this as soon as possible.

              my Details :
              Name Sushant Gupta
              Contact No. [protected]br...
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              R
              ransakkk
              Nov 26, 2022
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              Address: pali rajasthan

              I have an easy buy emi card with a limit of 80k shows unblocked. this card is blocked unknown reason. please active this card. my mobile no is [protected]. this card details are not showing in bank app please resolve this problem fast.
              IDFC Bank customer support has been notified about the posted complaint.
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                B
                BabuPujari
                from Tirupati, Andhra Pradesh
                Nov 25, 2022
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                Address: Karvetinagar

                Dear sir,
                Customer name: P. KOUSHEEK
                Loan account : 58175944
                Cell number : [protected]
                I have no due in your loan. Please send no dues certificate immediately to my email id < [protected]@gmail.com>
                By
                P. KOUSHEEK
                IDFC Bank customer support has been notified about the posted complaint.
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                  V
                  Vysakh18
                  from Kunnamkulam, Kerala
                  Nov 23, 2022
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                  I haven't applied for an easy buy EMI card from idfc still I received one. I didn't used or activated it. Still you are charging me 99 for this year. I don't want your card. Then why the hell I want to pay the amount
                  IDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Malwinder singh batth
                    from Malerkotla, Punjab
                    Nov 21, 2022
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                    Address: Malwinder Singh

                    Dear sir/Madam

                    Sunday I have received a mail from Idfc first bank, in first mail I have receive a Otp, after some time I receive 2nd mail from from bank again which is all details of loan sanction latter however I do not apply any loan in this bank .

                    I don’t know bank how do this and when this mail share there bank mail id [protected]@idfcfirstbank.com then generate case id [protected].
                    But no response till now

                    How can any use my personal prof
                    IDFC Bank customer support has been notified about the posted complaint.
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                      M
                      Maya Achar
                      from Thane, Maharashtra
                      Nov 20, 2022
                      Resolved
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                      Resolved

                      Fastag not closed properly

                      This is wrt our IDFC First Fastag and the strange situation we are in since October 22.
                      (1) Due to bad service, we asked IDFC First Bank to close our Fastag account.
                      (2) After a lot of trouble, they finally said that they have closed the account on Nov 5th .
                      (3) However, the NHAI helpline (1033) and NHAI portal shows that it is not closed or deactivated till today, 20 Nov.
                      (4) We are blacklisted when we try to...
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                      A
                      Arshad Ahamed
                      Nov 16, 2022
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                      I have used Flipkart Pay Later which automatically became a personal loan from IDFC FIRST BANK. I have paid everything and my Flipkart Pay Later was even closed but the IDFC bank still showed one accounts as overdue amounts which is not acceptable.
                      IDFC Bank customer support has been notified about the posted complaint.
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                        A
                        ashish ja
                        from Delhi, Delhi
                        Nov 12, 2022
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                        Complaint regarding home loan FRAUD by IDFC First Bank employees

                        Address: Noida

                        Hello

                        I am writing this email with great disappointment and disgust about the FRAUD and MIS-SELLING being done by IDFC First bank employees. I had filled out an online form at IDFC bank website for home loan services. The customer care of IDFC connected me with loan executive Mr. Mehruddin ([protected]) and manager Mr. Aman Seth ([protected]).

                        I was asked to submit a list of documents to support my application...
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                        G
                        Ganesh555
                        from Ramanathapuram, Tamil Nadu
                        Nov 9, 2022
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                        Address: Red hillsroad Perambur 600082
                        Website: www.idfcfirstbank.com

                        Dear sir /Madam
                        I have hdfc bank account in chennai cit nagari branch.my account number is [protected].my cus id is[protected].i gave idfc bank two wheeler loan ecs amount deducted 3038 rs every month 2nd.sept 2nd one ecs bounced due to jobless.I don't have money that time. September month 6 time deducted 530 *6 = 3180. Yesterday one time 530 charged. Totally 3710 rupees deducted from my hdfc account .sir I am a poor family and till now I don't have job.I am totally depressed about this issue. Please 🙏🙏 kindly help me for this issues. I have some money problem, but this time amount deducted unreasonable from my hdfc savings account. I really humble request to each everyone please kindly help me.hereafter I can't pay loan emi due to job issue.please refund my deducted money as soon as possible. And then I have attached my all evidence to your reference.
                        Regards
                        Ganesan Nanthakumar
                        IDFC Bank customer support has been notified about the posted complaint.
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                          R
                          Ryadav05.
                          Nov 8, 2022
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                          Hello,

                          Please note that the autodebit did not happen for the scheduled EMI and when I called customer care on the same day then he told please waut till 6-8th November it will get autodeducted and if not then follow the link sent to you.

                          Today I am calling customer care since 10:00 am but nobody is responding and I see that my EMI amount has been increased by INR 1000 showing as late fees.
                          IDFC Bank customer support has been notified about the posted complaint.
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                            baranidharan
                            from Chennai, Tamil Nadu
                            Nov 5, 2022
                            Resolved
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                            Resolved

                            On Thrusday (03 Nov 2022), I went to Teynampet IDFC First Loan office, that Loan settlement person is not available for more than two hours. After that person said Manager is not avaiable for process. Then why IDFC people asked me to wait for two hours. - This is first case.

                            Later after two hours Mr. Felix called me over phone and asked me about the settlement process and started on same day.

                            Today 05-Nov-2022, Collection agent Name not told ([protected]) went to my home for Bike Recovery.. Later he called my Reference Number for multiple times. (Why did he called my Reference when he went to my home)

                            What is the necessity to call my reference that much times? You go and collect money from them. Why should I pay?

                            I need clarification from Senior Management of IDFC FIRST BANK LOANS, until i wont do the payment. You Just call the reference and appologise for the same. or send me APOLOGY LETTER.

                            Also he called me for more than 4 times.

                            Already I have filed complaints above them for collection. Did they follow RBI rules or Bank Insist to override rules and regulatins.

                            Simply not acceptable at chance,
                            +3 photos
                            Dec 23, 2022
                            Complaint marked as Resolved 
                            Resolved
                            IDFC Bank customer support has been notified about the posted complaint.
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                              D
                              Dhingani
                              Nov 4, 2022
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                              Hi,
                              I am not able to login to my user account and recharge my fast tag account no 5816553.

                              Error: Login failed:user account has expired

                              Please resolve at the earliest
                              IDFC Bank customer support has been notified about the posted complaint.
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