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IDFC Bank Complaints & Reviews

1.8
Updated: May 19, 2026
Complaints 1235
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421
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IDFC Bank reviews & complaints page 5

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P
Pillai T.N.
from Attingal, Kerala
Jan 25, 2020
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fastag recharge not working online

Address: 11 th main road,Annananag, Chennai, Tamil Nadu, 600040

My car has fasatq and has credit rs 500 appi need to recharge. I have been attempting this for over a month the account gets locked or already locked. The password is so difficult to obtain and mention. Worse than a bank transaction.
Call centre not helpful
Immediately i have to recharge. We are senior citizens. Recharging should be made simple...
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gauravpabari
Jan 16, 2020
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harassment from idfc bank personal loan offering calls

Address: 150 FT RING ROAD, Rajkot, Gujarat, 360007

I fell too much harassment from idfc bank for personal loan offring and mainly they call between 1 to 4 pm. If i didnt received call than they continuously calling again and again in every 1 hour. I already have opt for dnd still they call me from [protected]. I am not interested in any personal loan and even i have told local office also to dont call me for this than too they continuously harnessing me for marketing calls and offers....
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Address: Gurgaon, Haryana

Hi team

I am holding a fasttag with idfc and currently it is in deactivate state as i have not recharged it from 4 months. I visited idfc kiosk in km 42 toll plaza in gurgaon and they are saying to get in touch with customer care for activation of same. I am trying to call customer care @ [protected] from last 1 month but no one is picking up my call. No reply received even after sending emails to [protected]@idfcfirstbank.com;...
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sarathc42
from Chennai, Tamil Nadu
Dec 15, 2019
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regarding foreclosure letter

Address: Biocon park, bommasandra industrial area, jigani link road, 560099

I have taken 3 lakh personal loan from idfc bank with 11.5 % interest. Now i wanted to foreclosure the loan account as i have money available to pay the outstanding amount. I requested several times to customer care to send the foreclosure letter. They have given a foreclosure request number:36463193 on nov 6th 2019. They said within 15 working days i would receive foreclosure letter to pay the amount. Multiple times i have called customer...
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Tinku dhawan
from Amritsar, Punjab
Dec 13, 2019
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user id locked

Address: Gurdaspur, Punjab, 143531

My fasttag user id (584015. Pankaj) is locked. I call customer care so many times but they not respond. I mail to bank but also not respond. Pls solve my problem. Mobile no [protected]. Thanks. Can my fasttag demolished. How can i change my password. No one know how to change the password.in my fasttag wallet i add money. My user account is locked. Can i cross the toll...
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Ravi Gorli
from Bengaluru, Karnataka
Oct 19, 2019
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consumer loan card blocked

Address: Visakhapatnam, Andhra Pradesh, 531035

I have idfc consumer emi card and i have taken loan in idfc for ac and i paid intime all emis.. But they blocked my emi card without any mistake from myside..

I just stopped emi for this month and informed them that i[censored] release blocked status then i will pay the emi.. They said that they will unblock the card but how many times i kept the request they didnt cared my responce and even before i intimated them they raised bounce...
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Praful Pawar
from Delhi, Delhi
Oct 17, 2019
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emi collected twice and inappropriate bouncing charges and emi overdue charges applied

Address: Flat no 2, vardaan society, vanashree colony, ambad link road, nashik 422010, Nashik, Maharashtra, 422010

Hello,

You are one of the financial company that provides a consumer durable loans for customer but i have some complaints against you

When my emi was start at that time i received message from idfc bank that my ecs mandate was rejected by bank.
Then i decided to pay my emi on your idfc first mobile app... First time i paid my 1338 rs emi then i was updated fine but next time they added 472 rs bounce...
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BikramjitSingh200989
from Ludhiana, Punjab
Oct 8, 2019
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not able to pay through easy buy card

Hi,

My name is bikramjit singh. I am an idfc bank customer. I have registered mobile number [protected] under my account. I have an option to buy products online from different websites with instacred option. I did purchase some amazon coupons and i had booked flight tickets through instacred almost 1 month ago. I am trying to purchase a new laptop from some of your listed pre-approved websites for cardless emi option. When...
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ChowkiDar Ramit Rajput
from Mumbai, Maharashtra
Oct 7, 2019
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bank declined when buying by instacred

Address: New Delhi, Delhi

Recently I Wanted To Purchase Some Product On EMI by My Easy Buy Card (Instacred) From Flipkart And Three Time From Another Merchant But While I Checkout The product and Complete Transaction Its Faild But OTP I Recived Every Time And I Am FacinG Notifications That There Is Technical Error At The Banks End try After Some Time But Its Almost Week Gone Away But The Problem is As It Is...
How Worst Experience Evr
Anuj
[protected]...
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Sandy9592
from Ahmedabad, Gujarat
Jul 23, 2019
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receiving fake messages from idfc bank

Address: vastral, vastral, Ahmedabad, Gujarat, 382418

Hello,

I am not getting point that if i don't have any account with IDFC bank then how can i receive text messages stating that there is a loan account number with overdue of Rs 400. Daily basis i am receiving 6 to 10 times what kind of Scam you guys are doing. Please note it in a serious way or else it will be a big trouble for IDFC bank, i am gonna sue IDFC bank....
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C
Charmipatel27
from Mumbai, Maharashtra
Jul 22, 2019
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idfc bank easy buy card with amazon

Address: Vadodara, Gujarat, 390023

Have used my easy buy card ([protected]) to make purchase of amazon vouchers from their partner instacred and i was promised that i would receive the voucher within three working days from the date of transaction, the transaction took place on 25/06/2019 and till date i. E. 22/07/2019 i have'nt received my vouchers of rs25, 000.00. Capital first cum idfc bank customer care are also useless they just provide me an useless email id of instacred...
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aaditya04
from Kolkata, West Bengal
Apr 18, 2019
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no support on buying from instacred

I have used my easy buy card ([protected]) to make purchase of amazon vouchers from their partner instacred and i was promised that i would receive the voucher within three working days from the date of transaction, the transaction took place on 07/04/2019 and till date i. E. 18/04/2019 i have'nt received my vouchers of rs14, 000.00. Capital first cum idfc bank customer care are also useless they just provide me an useless email id of instacred...
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Taritkumardas
from Bengaluru, Karnataka
Feb 12, 2019
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charges extra as cheque bounced

Address: North 24 Parganas, West Bengal

Loan acct 9212761, emi start 5 feb 2017 and closed 5 sep 2017, through ecs. Contacted bank and they have asked a copy of memo under which they have returned cheque/reply. I have not issued any cheque then how it bounced. Please reply, i am waiting for your reply. Already mailed through [protected]@gmail.com to [protected]@idfcbank.com/pno. Idfcbank.com/[protected]@capitalfirst.com. On receipt of your reply, i am supposed to put a complaint...
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Prakash D King
from Chennai, Tamil Nadu
Dec 20, 2018
Aug 3, 2025
This thread was updated on Aug 3, 2025
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micro finance grama vidiyal loan

Address: 626001

Virudhunagar idfc grama vidiyal approved my mom microfinance loan amount 30000. And i came from tirupur for loan nominee sign purpose... Branch manager and accountant karuppasamy ask some money for loan approval. And me said no pay for money that loan... Accountant karuppasamy speak badwords and cancel the loan... Plz take action for irresponsible personssss...
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Sushmasachin
from Bengaluru, Karnataka
May 6, 2025
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EMI installment dated on 3rd of May, I paid on 3rd may itself but they deducted bounce charges today.Do rectify this and refund.
IDFC Bank customer support has been notified about the posted complaint.
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    S
    surikjain1980
    from Bengaluru, Karnataka
    May 3, 2025
    May 3, 2025
    This thread was updated on May 3, 2025
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    I have miss guided by the IDFC bank professional by assuring the personal loan at lowest interest rate of 10.49% in Aug. 2024. I trusted them and neglected the other bank offer @11.25%.

    Initially got a loan sanction of 8, 49, 122 with interest rate @12.50%. with account number[protected]

    At the same time, I have checked with the IDFC bank professional regarding higher rate of interest rate, they told it is soft released document; it will be changed before 1st EMI.
    I have followed up with many times and their response after 3 Emi you will get, and finally they told 9 EMI is blocked so will get revised interest rate in April.

    I believed on their words and now 10 Emi is finished but bank is asking written proof for these changes, but I have only the details of communication with their professional which clearly told by them document will get before first Emi and other bank offer of lower interest rate before to this loan offer and they are not accepting these.

    still, I believe will get justice for this issue. and will convert the interest rate to lower interest rate as communicated 10.49%.
    IDFC Bank customer support has been notified about the posted complaint.
    May 03, 2025
    Updated by surikjain1980
    Issue is not resolved.
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      F
      Faishal Khan
      Apr 4, 2025
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      Dear team please remove this from my profile i have checked my civil report where idfc first bank personal loan linked to me of amt 360000 i have never availed or applied this on my profile my pancard is GAWPK4393A
      IDFC Bank customer support has been notified about the posted complaint.
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        K
        kumaditya
        from Delhi, Delhi
        Apr 3, 2025
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        Hi team,
        I have taken a loan from IDFC bank using mobikwik paylater option. I have paid my amount but it is still reflecting in my CIBIL score. Please make the changes. I have attached my NOC.

        Loan Agreement Number[protected]
        IDFC Bank customer support has been notified about the posted complaint.
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          V
          vilwadriraju
          from Mumbai, Maharashtra
          Jan 30, 2025
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          Address: Parel, Mumbai

          IDFC First Bank
          Parel, Mumbai Branch.

          They had sold me HDFC Life Insurance, annual premium being Rs. 2, 09, 000.

          They advised me to reinvest the monthly payouts of Rs. 6, 000 in Mutual Funds through SIP’s. I am receiving the payouts from HDFC allright, but IDFC First Bank have not been able to invest my funds in SIP’s. It’s three months now, I really don’t know what they are doing.

          It makes me think that the BM and his deputies do not know their job and I am the loser. They say KYC is not done, but I provided them with my PAN Card, AADHAR Card, Photo and what not! But Alas! For the last 3 (THREE) months, they have not been able find out where the problem is or what the problem is! Only when they identify the problem can it be remedied! The Branch is full of inefficient and incompetent staff. And I am a sufferer!
          IDFC Bank customer support has been notified about the posted complaint.
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            S
            shivaaprassad
            from Mumbai, Maharashtra
            Dec 7, 2024
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            Address: Hyderabad

            Hi
            Navada shiva prasad
            There are utility charges of 1999 dated 24 nov 2024 on credit card, kind request to waive of charges, was. done the transaction by mistake without knowing that this transaction attract utility, please waive of these charges as u can see I am a Promot payer of outstanding bills. Will see next time it won't happen.
            Regards
            Shiva
            [protected]
            IDFC Bank customer support has been notified about the posted complaint.
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