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1.8
Updated: Aug 4, 2025
Complaints 1226
Resolved
420
Unresolved
806
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IDFC Bank reviews & complaints page 5

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G
Gomathi Ravichandran
Jun 6, 2023
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Hello,

Customer ID- [protected]

Loan A/c no:[protected]

EMI amount of ₹5, 359 deducted twice. I need a refund as soon as possible.

Regards,
Gomathi
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    N
    Niraj Gaikwad
    Jun 2, 2023
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    Harassment from recovery agent

    I, Niraj Gaikwad, am a resident of Badlapur and this email is regarding the calls I am receiving for the recovery of a loan taken by Mr. Geetesh Naidu and Mrs. Jyotsna Naidu living in our society.
    Mr. Keval Gaikwad from your recovery department called me on 29/05/2023 from the number [protected] and again on 31/05/2023 from the number [protected] and stated that Mr. Geetesh Naidu and Mrs. Jyotsna Naidu has taken a loan from your...
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    V
    Vishnu Dangi1325
    from Udaipur, Rajasthan
    May 31, 2023
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    My fastag account has been debited by Rs. 80 today at Choryasi toll plaza, Gujarat. But my Vehicle is with me in Udaipur and the fastag is also attached to the vehicle. Kindly reimburse the amount debited and check if any duplicate fastag has been issued by your bank. Kindly do the needful urgently as it is a serious matter.
    IDFC Bank customer support has been notified about the posted complaint.
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      P
      Pratima Behera657
      May 29, 2023
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      Hi,
      This is Pratima Behera Email [protected]@gmail.com . Here my complaint is that Rs 99 ECS Return from my bank account on 27 May, 2023 on the name of TPCapfrst IDFC FIRST without any reason. I don't have any active loans with IDFC Bank.

      I shall be highly obliged if you take necessary action to solve this issue and revert my money to my account.

      Name- Pratima Behera
      Bank account-Punjab and sind Bank
      ECS amount deducted- 99
      +1 photos
      IDFC Bank customer support has been notified about the posted complaint.
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        A
        Arnold Shah
        from Hyderabad, Andhra Pradesh
        May 27, 2023
        Aug 8, 2023
        This thread was updated on Aug 8, 2023
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        Address: IDFC FIRST Bank Ltd The Square,C-61, G Block,Ground Floor To 8th Floor Bandra Kurla Complex, Bandra East,Mumbai – 400051.

        Dear capital first/idfc first,

        I am writing to formally notify you that I had an account in the capital first loan which was terminated after full payment of the loan.

        The loan ac no was 62828918 which i have cleared without any misses on Sep 2022. Now my complaint is that why rs. 99 was deducted from my bank account ICICI one.

        I shall be highly obliged if you take the necessary action to solve this problem and revert my money in my account.

        below are the transaction details.
        27/May/2023
        ACH/TPCapfrst IDFC FIRST/[protected] INR 99.00
        IDFC Bank customer support has been notified about the posted complaint.
        View replies
        Is someone even gonna respond to it or do i take this to court ? 99 rupees might not be that big of an amount to you guys but its "hard earned" money to us. You better respond to this, i'm literally on the verge of losing my cool.
        Reply
        Its almost more than 3 months, what in the world are you guys even resolving ?
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          K
          Kommanapalli Rajesh kumar
          May 27, 2023
          Aug 20, 2024
          This thread was updated on Aug 20, 2024
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          I dont want your emi card. Please cancel / deactivate my emi card immediately and also refund my yearly charges 99 Rs. deducted by you. I remind this matter again and again timely but no relief given to me.
          Please stop sending the messages send by your bank any time and resolve my problem early.
          Thanks
          IDFC Bank customer support has been notified about the posted complaint.
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          I'm facing the same thing. Even though I never applied for the card, They made it themselves and didn't even inform me.
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            P
            pravinda
            from Mumbai, Maharashtra
            May 26, 2023
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            Bank Debiting Annual Charges Rs 99 Towards Easy Buy EMI Card NO [protected]. Please cancel this as their customer care number is not working
            IDFC Bank customer support has been notified about the posted complaint.
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              V
              Vara0811raaj
              from Mumbai, Maharashtra
              May 20, 2023
              Resolved
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              Resolved

              Address: Andheri east near holy family school MIDC

              Rajendra machha
              Loan account no 45870117
              2 wheeler Loan
              I have closed my Loan in August 2022 but still I am waiting for my NOC as they are telling we have given u a personal loan on basis of this we can't provide u noc of 2 wheeler account .but I seriously need my noc as I have sold my bike to a third party due 2 which I have blocked my money with Him its a kind request to plz took into the matter and clear the things at the earliest possible time.
              I wil be highly obliged if you do the needful
              Thanking you.
              +1 photos
              Jun 3, 2023
              Complaint marked as Resolved 
              Nothing has been done till date from the bank side I am still waiting for my noc
              IDFC Bank customer support has been notified about the posted complaint.
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                U
                Ullas gm
                May 19, 2023
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                Address: Chikkamagaluru

                I mistakenly send money to mentioned details
                +1 photos
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                  M
                  Miss Bajaj
                  from Delhi, Delhi
                  May 19, 2023
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                  I have completed by KYC for credit card application, but application status is not showing on idfc site, I have not received any email or message or call regarding my application status.
                  While submitting credit card aplication, i have booked fd for 2000, but now i have no idea if i am going to receive that money or not
                  IDFC Bank customer support has been notified about the posted complaint.
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                    K
                    Kunj1972
                    from Lucknow, Uttar Pradesh
                    May 18, 2023
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                    I am using fast tag of IDFC FIRST BANK for my vehicle UP32CV0010 My fast tag account user got expired, i am not able to login to my account and the error message appears as user got expired . My ID is kbsharma
                    I am also in touch with their help line no.[protected] and making mails since three days, but all is vain even sending mails are not the suitably replied.
                    IDFC Bank customer support has been notified about the posted complaint.
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                      A
                      Amit30062002
                      from Noida, Uttar Pradesh
                      May 18, 2023
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                      Address: Noida Sector 63

                      Idfc agent open my account on 25april 2023 but till now my welcome kit not received and in noida sec 63 branch any one can not listen my query and in helpdesk any person not available
                      IDFC Bank customer support has been notified about the posted complaint.
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                        V
                        vinodhkumar [email protected]
                        May 10, 2023
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                        Personal Loan

                        Address: Vivekanandha Cross Street

                        IDFC FIRST BANK LIMITED
                        Personal Loan
                        Last updated on:28 Feb, 2023
                        Account Number
                        XXXX-5559
                        Loan Amount
                        ₹1, 000
                        Status
                        ACTIVE
                        I didn't take any personal loan but still active....
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                        H
                        Harish Rajagopal
                        May 9, 2023
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                        Address: coimbatore

                        Hi i have IDFC credit card ending with 9786, i have utlize the card last month total 2, 00, 000 lakhs rupees for my personal use, after statement generate, i received calls from IDFC customer service for EMI convert for entire amount i denied the request, around 4 to 5 times i denied to convert the EMI, for repeat the call for EMI convert the last call i accept it, before bill due date i have request to cancel my EMI conversion, the bank is charge around 10, 300 ++ after I raise the complaint to customer service, they are given 1500, relaxation from 10, 300, there is no initiative or no idea about EMI concept at my end, only one time during office hours i received the i said ok to convert, that is my mistake due to this i have to pay 8, 778 to the bank, i am surprised about the terms and conditions of the RBI rules
                        IDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Sanjay Sonawale
                          from Mumbai, Maharashtra
                          Apr 30, 2023
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                          Rs 115 deducted from my IDFC fastag balance for Khed Shivapur Toll Plaza on 27.04.203 @! 06.21 ( Txn Id :[protected]. My vehicle is not travelled from this plaza on 27.04.2023. My car (MH14HD2977) was standing in front of my house on that day at Chikhali, Pune. I don't understand how they deduct amount from anybody account ?
                          I need refund of my money.
                          IDFC Bank customer support has been notified about the posted complaint.
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                            R
                            Rzainab
                            Apr 28, 2023
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                            I never aplied for IDFC credit card. I got several calls saying my application was approved. I asked IDFC to show me evidence of said application and no one was able to produce it for me. After several calls, one "supervisor" said she would investigate and call me back, She never did. i Still keep getting calls about my "application being on hold as it is pending verification". I need a resolution as no one seems to be talking clearly to me.

                            IDFC agents are great and hanging up the call, mid conversation.
                            IDFC Bank customer support has been notified about the posted complaint.
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                              R
                              rsdredhu
                              Apr 26, 2023
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                              Refund

                              We always put customers first” sounds so hypocrite statement and does not mean anything to you at all. I hope my email gets to Mr Vaidyanathan or a person who is at a higher authority and realise the malpractice ways used by the bank and clear violation of human rights because of pathetic services. Anyways, I am soon going to post it on social media channels for the whole world to read it with one copy to my lawyer to file a lawsuit against...
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                              S
                              Shelli sood
                              Apr 22, 2023
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                              Your representatives are using illegal and abusive language for recovery of EMI. This is causing harrasement and un necessary nuisance. Whereby we as a esteemed client of yours are making payments by ourselves everymonth though it's getting delayed by few days for last few months because of financial disruption. This time too we are committed to pay it before the month end and even told your representative that it would be paid by 25th. April.
                              The no. From which we are recieving call is[protected] and the guy is making what's app call and threatening us on this. He has told to harrase via social media.
                              We are registering a complaint on it to the police also with a the copy of this mail.
                              I being the complainant seek your immediate action on this.
                              Further any replications against such activity will be the sole responsibility of bank.
                              IDFC Bank customer support has been notified about the posted complaint.
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                                M
                                MSyedA
                                from Hyderabad, Telangana
                                Apr 16, 2023
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                                Personal loan foreclosure problem

                                Address: Hyderabad, Telangana

                                Hello,

                                I am trying to foreclose my personal loan[protected] for last 18 days, but the customer care executives are giving a random reason for avoiding the foreclosure every time.

                                Every time I call customer care, they give a random reason like currently our systems are down, currently not able to transfer call to foreclosure department. Every time I am promised that I will get a call back.

                                Some...
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                                D
                                Dipali Moharir
                                from Pune, Maharashtra
                                Apr 13, 2023
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                                Non receipt of maturity amt of M//S IDFC FIRST BANK Infra bond tranche 1 series 2 year 2011

                                Address: KFin Technologies Private Limited (Unit: IDFC FIRST Bank- Bonds)   Selenium Tower B, Plot No. 31 & 32, Gachibowli, Nanakramguda HYD 500032

                                I am holding 20 Infra Bonds of IDFC First bank Tranche 1 series 2 Year 2011 (Erstwhile India infra structure finance co ltd) with folio no IFA 0216504 and with other details shown under ref above.

                                In this regard it is to submit that the date of maturity of the said bonds is 28 /03/2021 but till today I have not received the maturity amount/redemption amount.

                                The bonds are of tranche 1 series 2, i.e of cumulative...
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