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IDFC Bank Complaints & Reviews

1.8
Updated: Feb 20, 2026
Complaints 1234
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421
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IDFC Bank reviews & complaints page 12

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C
Chirop3
Sep 11, 2022
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I have an easy buy emi card with a limit of 75k shows active but everytime I try to use ina store it shows in eligible due to MOB, one executive says because i need to complete my other loan atleast 6 months which was done in September, other executive says because i once foreclosed a loan that's why ! Plus it says mobile not eligible in instacred my cibil is 775

Number - eight six nine seven five one eight five seven eight
Nov 9, 2022
Complaint marked as Resolved 
They called me and explained in detail
IDFC Bank customer support has been notified about the posted complaint.
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    Harish47
    Sep 9, 2022
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    I have never taken any sort of loan nor I have an account at your bank, but still while I was checking my credit score then suddenly I was shocked by seeing an active account on my name used for personal loan for an amount of INR 10000, it is really devastating of such a worst bank to not to authorize the pancard and aadhar card, also not a notification regarding this popped on my email nor I received any message. I would request you to immediately rectify this error else it would be worse. The loan was taken on[protected] for an amount of Rs.10, 000 and the date at which this is reported was[protected] the account number ends with XXXX8041. I don't understand how can the bank officials so careless and irresponsible regarding not verifying aadharXXXXXXXXX470 and pancardXXXXXXX44K mobile number is XXXXXXX094, I want this resolved at the earliest.
    IDFC Bank customer support has been notified about the posted complaint.
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      D
      D. Lamare
      Sep 3, 2022
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      I have paid Flipkart Pay Later every month with the remaining balance 2205. But when I checked my score I was shocked to see the hefty amount of loan in IDFC BANK. What is going on, I don't understand. Please solve as soon as possible
      IDFC Bank customer support has been notified about the posted complaint.
      I am facing the same issue, i am literally fighting between flipkart and idfc people for the past one month and still not resolved. I don't know how to get this resolved
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        U
        Uu Kk
        Sep 3, 2022
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        Credit card not showing in app

        My application number : [protected]

        My credit card is approved but it is not showing in idfc app
        It is showing No credit card is there...
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        U
        Uu Kk
        Sep 3, 2022
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        I don't know what is happening with u all my credit card application was first it was rejected and again approved and next day again rejected I don't know what things are happening with u all

        I don't know why my application rejected again. My previous payment history is very good I have never missed my payments but i have previously finance with idfc before also but now what happen I don't please tell a proper reason why my card is rejected
        Sep 3, 2022
        Complaint marked as Resolved 
        I have not seen by mistake I have entered older application number
        IDFC Bank customer support has been notified about the posted complaint.
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          A
          Aveshbhai Khatri
          from New Delhi, Delhi
          Sep 3, 2022
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          Address: 303 nand flaates waghodia road vadodara

          Third class facility wrost bank i have balance in my account but the cut penelty not emi what kind of system is this i want refund my penalty as sson as possible n cibil level also rather i will go to media n complain agianest your bank as sson as possible solve my issue rtaher i also envolve media also contact me [protected] loan ac no :[protected]
          IDFC Bank customer support has been notified about the posted complaint.
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            C
            csv4vibin
            from Thrissur, Kerala
            Sep 2, 2022
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            I'm getting som many calls daily asking my requirements and its very disturbing.
            Pls do needful to stop calling me on number [protected].
            IDFC Bank customer support has been notified about the posted complaint.
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              S
              sandeepvs01011996
              from Bengaluru, Karnataka
              Sep 2, 2022
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              The idfc first bank takes 1549 rupees from my account in August 6th after that I called the customer care of the idfc first bank raised a complaint but till now I didn't get my money back. Last month, I called customer service about 4-5 times, but they don't fix my problem. I first send all documents and transaction history for my account to idfc first bank but not for use.
              IDFC Bank customer support has been notified about the posted complaint.
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                U
                Uu Kk
                Sep 2, 2022
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                My application number : [protected]

                I applied idfc bank credit on 24/Aug/2022 next day physical verification person came to my house and he verified and next day went to my office also, after 1day I got message that my application is rejected I submitted a complaint in this consumer complaint that why my application got rejected tell me the reason .so again Today 2/Sep/2022 I got call from physical verification person he asked me where is u r office and r u in office and i told him I m in onduty i m in vijayawada after that he cut the call .

                I m a Indian Railway ( South central Railway) employee working as TTI ( Travelling Ticket Inspector) my job is to check ticket in train so i used to travell daily from one destination to another destination so i m not available in office all the time, the verification person is not understanding my problem he is not having a proper knowledge regarding my duty . Verification person is not enquiring my details properly and he just rejecting . So i kindly requesting you to do a proper verification of my office details and approve my application
                My small request please recruit a well knowledged person and aware of all things for Physical Verification person but u r agent are not having a proper knowledge and very rude with customers
                IDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Sumit Kawalkar
                  from New Delhi, Delhi
                  Sep 1, 2022
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                  Not able to login fastag account:: error: Sign-in failed:user account has expired

                  Not able to login fastag account:: error: Sign-in failed:user account has expired.
                  Giving this error continuously....
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                  S
                  Sadikshafi
                  from Attingal, Kerala
                  Aug 31, 2022
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                  Address: Ss manzil oorupoika p.o edakkode, Attingal 695104, Thiruvanathapuram

                  Dear sir
                  As per my CIBIL report one loan of RS60000 was written of by IDFC i have not taken any such loan from FLIPKART or IDFC
                  1: please issue me a letter starting that the loan account no 26910936 not aviled by me and the same is not written off IDFC
                  2:also give mclarification why the loan is reported as written off in CIBIL and other CIC companies to remove written off entry
                  This is for the purpous of submission at SBI for applying a loan please note that l will approach appropriate forums if immediate action is not taken by you and get the wrongly reported entry is removed from all CIC companies including CIBIL and EXPERIEN
                  IDFC Bank customer support has been notified about the posted complaint.
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                    U
                    Uu Kk
                    Aug 31, 2022
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                    I have applied idfc credit card on 24//8/2022 and i have completed my video kyc and person came for verification at home and office but still no update regarding whether I get credit card or not .

                    My application number is [protected]

                    i thinking I will get reply as soon as possible
                    IDFC Bank customer support has been notified about the posted complaint.
                    Aug 31, 2022
                    Updated by Uu Kk
                    Now my application is declined they not even mentioned reason I don't what kind of service they are providing. I need reason why my credit card is declined
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                      G
                      gangadharmettela
                      from Hyderabad, Telangana
                      Aug 30, 2022
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                      Overdue amount not cleared from my cibil

                      TO
                      IDFC FIRST BANK Team,

                      Dear sir/madam
                      I am METTLELA GANGADHAR,
                      Hyderabad, Telangana.

                      SUB: OVERDUE not cleared in my cibil report.

                      I have taken a Two wheeler Loan from IDFC FIRST BANK.
                      Loan A/C 26567134 Sanctioned Amount Rs.65, 832
                      few days back i checked my cibil report
                      In that report I saw an overdue amount Rs.7, 887 and a written off flag mentionedbr...
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                      I
                      ishrath jahan
                      Aug 28, 2022
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                      I have taken personal loan for 36 months tenure selected, this month I missed to pay on time due to some financial issues, (2ndAug 2022) this is 12th emi, I received a call from collection executive who was not professional at all the way he was talking was not at all bearable, I want some Higher authority to get in touch with me, in regards to this.
                      IDFC Bank customer support has been notified about the posted complaint.
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                        J
                        jhahitesh
                        from Virar, Maharashtra
                        Aug 27, 2022
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                        Hello Sir/Madam,

                        I am an existing IDFC loan account holder (amount:9Lakhs, acc number:
                        [protected], I am paying my EMIs regularly without any default, I am a
                        loyal customer I believe, but what is happening with me is extremely
                        unfortunate and i won't wish this even on my enemies.
                        an IDFC executive probably named sweta bhosale(mobile: [protected])
                        is randomly calling everyone in my family and asking about a guy named
                        Santosh Jha. this person probably has taken a loan from IDFC and may
                        be not paying the EMIs. he is also not picking the call it seems. This
                        lady executive is claiming that we have done verification for this guy
                        while the loan was being sanctioned and so we should arrange for her
                        to talk to this guy.

                        First thing we don't know this person or where he lives and we are
                        saying this everytime this lady calls us(she is calling a lot).
                        Second, we have not shared our contact details for verifying this
                        person, we don't even know this person. but this lady is always asking
                        us to allow her to talk to this guy, we have asked her repeatedly to
                        share any proof that we have done verification for this guy (an email
                        or call recording or a document anything) but she is saying i can't
                        share anything.

                        She shouts everytime and accuses us of fraud. We are getting harassed
                        by this lady for no reason. She is being unreasonable and aggressive
                        and rude.
                        Me, my mom and my brother all are going through too much because of
                        this. We feel helpless because we can't do anything against a person
                        who doesn't listen to logic.

                        If what the lady is claiming is true that banks won't share any proof
                        that we verified this person and they can harass us without proving
                        anything then it seems we are living in a very dark time where i as an
                        individual doesn't have any right to defend against a person harassing
                        my family on behalf of a large organisation.
                        This incident has shaken my trust in the IDFC bank and I am so angry
                        at the executive that I want some action to be done here.
                        no one should have this much power to abuse.
                        I have raised a complaint using the official website with reference
                        number: [protected], not sure whether I will get any reply timely
                        hence writing this email.

                        kindly help me out here and restore my trust in the IDFC again.
                        IDFC Bank customer support has been notified about the posted complaint.
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                          R
                          rajendraprasad444
                          from Hyderabad, Telangana
                          Aug 27, 2022
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                          Remove written off flag from cibil account

                          TO
                          IDFC BANK Team,

                          Dear sir/Madam
                          I am ORCHU RAJENDRA PRASAD,
                          Hyderabad, Telangana.

                          SUB: WRITTEN OFF FLAG MENTIONED IN MY ACCOUNT

                          I have taken a Consumer Loan from IDFC BANK in 2016
                          Loan A/C 6031444. Date Opened 13/05/2016 Sanctioned Amount Rs.47, 600
                          I have paid all pending amounts and closed my loan
                          But Written off flag mentioned in my cibil report.br...
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                          G
                          Gowthamiv
                          Aug 26, 2022
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                          Hi Sir,
                          I am using fast tag of IDFC FIRST BANK for my vehicle TN31-CV-7777 . My fast tag account user got expired, Now I want recharge the account but message appears as user got expired . My ID is 1885436. Customer care no also not attending the call.kindly do the needful.
                          Regards
                          Gowthami
                          IDFC Bank customer support has been notified about the posted complaint.
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                            Tabish helal
                            from Jamui, Bihar
                            Aug 25, 2022
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                            Hi, my my flipkart pay later loan no
                            28482751
                            I am having no loans in idfc first bank and i checked my credit score and history, i find my cibil score got written off due to the invalid report from idfc first bank was updated by the personal loan, mentioned as idfc first bank

                            Because of the irresponsibility of Flipkart pay later tieup with IDFC first bank my cibil was affected

                            I have written several Emails to bank email id and flipkart social networking page and call to update my CIBIL as per my progress, but no response yet and whenever

                            Requesting to resolve this impacts my credibility in future .. last time i can againts complain Idfc first bank in consumers courts

                            Thanks, & Regard's,
                            tabish helal
                            email: [protected]@gmail.com
                            mobile : [protected]
                            IDFC Bank customer support has been notified about the posted complaint.
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                              Sshankh397
                              Aug 25, 2022
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                              Address: Village - Kendo

                              My flipkart account active by my mobile no. [protected]. I request you sir plz reactive my flipkart pay latter.
                              IDFC Bank customer support has been notified about the posted complaint.
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                                Imteyaz12
                                from patna, Bihar
                                Aug 25, 2022
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                                Sir my name is MOBASSIR IMTEYAZ my registered email id is [protected]@gmail.com and my registered mobile number is [protected] and my IDFC loan account is xxxxxxxx873. I made the emi payment of 6000 Amazon pay later on 1 August 2022 via Amazon pay UPI at 12:19pm.my amount was deducted from my account but still IDFC FIRST BANK didn't settle the loan and they are continuously threatening me for making the payment which i had paid to them i was contacted by their loan recovery agent multiple times and i repeatedly told them my transaction id which is P[protected], but still they are regularly threatening me for making the payment, i have emailed them the screenshot but they are very unprofessional and deaf and blind and extremely uneducated. I have contacted the Amazon pay later team and they assured that before 20 August they will solve the problem as their server are not working properly and surprisingly IDFC FIRST BANK also know this fact that their bank's server has problem then also they are threatening me. Sir please look into it.
                                IDFC Bank customer support has been notified about the posted complaint.
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