Claimed

IDFC Bank Complaints & Reviews

1.8
Updated: Aug 4, 2025
Complaints 1230
Resolved
421
Unresolved
809
Contacts

File a complaint to IDFC Bank

Having problems with IDFC Bank?

File a complaint and get it resolved by IDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IDFC Bank reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dhingani
Nov 4, 2022
Report
Copy

Hi,
I am not able to login to my user account and recharge my fast tag account no 5816553.

Error: Login failed:user account has expired

Please resolve at the earliest
IDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Souptik pal
    Nov 4, 2022
    Report
    Copy

    A recovery agent from your bank called me and threatened to beat me up by local people as I am unable to make payment of my credit card number ending with 7027.
    I am unable to make payment because my credit card is blocked by you before any bill got generated. I am unaware of the reason for the blocking.
    Please unblock my credit card so that I can make the payment.

    Also you people threatening my sick mother over the payment and want to visit my office address. Please note I will also take legal steps against your bank as you don’t value for your customer.

    Attaching the recordings.
    Emp ID of the recovery agent : I14225 (riya Singh)+[protected]
    IDFC Bank customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      rasul_54325
      from Kolkata, West Bengal
      Nov 2, 2022
      Report
      Copy

      Flipkart pay later dues paid before or on 5th of due month . Still cibil reports shows 20-23 days delays on on atleast 3 payments.
      IDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kvr22
        Oct 31, 2022
        Report
        Copy

        I received a text saying that I am invited to apply for a credit card. I clicked on the link and provided the information. After few steps, they approved for WOW card and ask me to open a FD for one Lakh at 6.75% and I will be given a cad with 1 Lakh credit. I followed and transferred my money from the Union bank of India to IDFC. Money transfered successfully but no account opened and no communication. I sent several emails and try to reach customer center with no luck. I want my money be back in my account at Union bank immediately.
        +1 photos
        IDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Y
          yosika
          from Mumbai, Maharashtra
          Oct 31, 2022
          Report
          Copy

          I had taken a personal loan from IDFC bank on 26th august as they told me it was 10% but they changed it by saying its 17% reducing rate of interest so this was not acceptable so i paid it back by cancelling my LIC policy and paid back the loan amount but they are not ready to close my case as i have paid back the entire loan amount plus ten thousand extra as fine they had given a TAT of 30days but the issue is still goin on they have created multiple cases and they are not willing to close the case its been more than a month that was my savings which I closed to pay back the loan, kindly look into this and please ask them to close it .Now after paying back the loan they are mentally torturing me by call every now and then and they they will charge me EMI this month also need help and want this case closed
          Name: Pradeep Ramanujam
          Mobile number:[protected]
          IDFC Bank customer support has been notified about the posted complaint.
          Oct 31, 2022
          Updated by yosika
          Loan no:85668967
          Spoke to Anuja tier2 who was really helful
          Hope to get this issue resolved
          Nov 15, 2022
          Updated by yosika
          Still No Update on this loan closure they have been dragging this case for more than 1 and a half month. No loan closure letter given as i have paid the entire loan amount plus 10thousand extra rupees as fine.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            JxBm1982
            from Coimbatore, Tamil Nadu
            Oct 29, 2022
            Report
            Copy

            Central KYC Registry details - regarding

            Address: Coimbatore

            The IDFC FIRST BHARATH BANK LTD, has been often forwarding SMS to my mobile number ([protected]), as hereunder given :

            "Dear MR. BHARATH MANI: we have registered your KYC details with
            Central KYC Registry vide No, [protected] towards your
            Application: 85919524 applied for RC with IDFC FIRST BANK in
            association with our Digital Partner FLIPKART. This message is for
            reference purpose only...
            Helpful
            3 other people found this review helpful
            3 found this helpful
            Write a comment
            Report
            Copy
            J
            JxBm1982
            from Coimbatore, Tamil Nadu
            Oct 29, 2022
            Report
            Copy

            Central KYC Registry - regarding

            Address: Coimabtore

            IDFC FIRST BHARATH BANK LTD., has been often forwarding SMS that they have my personal details registered with Centry KYC as because I have a started a loan account based on my interest to purchase an EMI product through the FLIP KART E-commerce portal since they are the working partner of the foresaid bank.

            Actually, It is the fact that I haven't applied for and registered any request of loan with IDFC FIRST BHARATH BANK LTD....
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            H
            HariKrishnan19
            from Coimbatore, Tamil Nadu
            Oct 25, 2022
            Resolved
            Report
            Copy
            Resolved

            Address: 1.1.34A Barathiyar Street, Krishnapuram, Lakshmipuram, Theni. 625523

            Complaint regarding deduction of money through fast tag even after paying full amount through cash.
            Vehicle no: TN67AP3699
            Date: 21/10/2022 @ 11:20 a.m and 11:58 am
            Location: Upparpatti Tollgate Theni Kumily Highway
            Paid through fast tag (Rs 50) on 21/10/2022 @ 11:20 a.m. (Amount debited on 23/10/2022 @2:44 p.m.)
            Also paid full amount (Rs 100) through cash on 21/10/2022 @ 11:58 a.m on return journey. (asked to pay due to low balance on fast tag).
            Extra amount of Rs 50 has been deducted from Fast tag.
            Kindly do the needful
            Oct 25, 2022
            Complaint marked as Resolved 
            IDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              pshrikant82
              Oct 25, 2022
              Report
              Copy

              Sir,
              I am using fast tag of IDFC FIRST BANK for my vehicle MH20FU2713 . My fast tag account user got expired, Now I want recharge the account but message appears as user got expired . My ID is 3958797.
              I am also in touch with their help line no., but all is vain even sending mails are not the suitably replied.
              IDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ajijulsaha
                from Chennai, Tamil Nadu
                Oct 23, 2022
                Report
                Copy

                Address: Chennai

                I'm Ajijul . today I received an email from IDFC bank regarding one mobile shopping invoice by mail . But I'm not holding any account, credit card and any kind of loan or another account. So I do not understand why this bill is initiated by me; Requesting you to check & confirm back on an urgent basis. Regading same I Drop a mail to [protected]@idfcfirstbank.com, at Sat, Oct 22, 9:24 PM .
                IDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Harry Pal Singh
                  Oct 22, 2022
                  Report
                  Copy

                  Dear sir,
                  I have been getting daily SPAM Mail from IDFC First bank to use their Credit cards or switch to their credit cards. the mails are being sent through Poonawall fincorp / [protected]@connectinboxx.com.
                  I have repeatedly complained to their customer care but they have done nothing more than ack my mails.
                  Now, through pages I wish to awaken these spamming agencies so that they stop harassing me. I was never their customer and never will be.
                  They are misusing my data as i had their shares for some time and have my email ID.
                  If they don't stop I shall take up the matter with SEBI/ RBi etc.
                  IDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    L
                    Lokendra Mishra
                    from Faridabad, Haryana
                    Oct 22, 2022
                    Report
                    Copy

                    Address: Sec58ballabgar faridabad transport nagar 121004

                    My easy buy card number [protected] instacred rigister kiya jay online Flipkart and Amazon shopping ki jay dhanyavad...
                    Name lokendra Mishra
                    Date of birth 06/03/1998
                    IDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      JayasaiPrakash
                      Oct 21, 2022
                      Report
                      Copy

                      Idfc Bank is not closing loan after clearing payment for ac no : 39308541 with no due amount. Its been 1 month cleared payment dues and requested for NOC. They asked me to wait for 8 working days for noc. No response. Again i requested for close my loan there is no response from idfc up to now
                      IDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Milindgour
                        from Gurugram, Haryana
                        Oct 18, 2022
                        Report
                        Copy

                        Address: Borivali West, Mumbai

                        Dear Sir/Madam,

                        This is Milind Kailash Chandra Gour whose A/c details are as follows:-

                        A/c No.- [protected], IFSC Code- IDFB0040133.

                        Please kindly note that my welcome kit is still undelivered due to wrong communication address registered at your Borivali-IC colony branch.

                        Kindly find below my current residential address & deliver my welcome kit at this address:-

                        House no.- 1045-A, Street no 12, Patel nagar, Sector 15, Part II, Gurugram, Haryana-122001.

                        Requesting you to resolve this issue ASAP.
                        +1 photos
                        IDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rakeshahirwar21995
                          from delhi, Delhi
                          Oct 16, 2022
                          Report
                          Copy

                          Address: plot no- 455, udyog vihar phase-5

                          I lost my Devid card during my journey
                          and i raised my complain
                          but my complain not resisted to sending my devid card on my kyc add.
                          bank denied to take my request to update my permanent adders
                          there is two address but not sending my devid card on my permanent add .
                          and in my city hdfc branch is to far almost 60km. im not able to visit due to my busy job .

                          kindly take action or do needful for me.
                          my no. is [protected]
                          IDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pratap Bavana
                            Oct 14, 2022
                            Report
                            Copy

                            I have a flipkart pay later account (mobile:[protected], email: [protected]@gmail.com) powered by idfc. you have wrongly reported an outstanding amount of Rs 1243 to Experian and CIBIL . Due to this my Experian and CIBIL score was reduced. you should report the right amount to cibil and experian. Whereas my dues in flipkart pay later account is zero. Rectify as soon as possible. It had never happened before
                            IDFC Bank customer support has been notified about the posted complaint.
                            @pratap whats the status now? Same happend to me. What I found flipkart pay later due date is 5th of the next month but Idfc first bank statemet shows due date is 1st day of next month. I paind on 2nd nov but statement says 1 days due. Flipkart is not paying its lender on time ?
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sujeetengineer
                              Oct 10, 2022
                              Report
                              Copy

                              MYSELF SUJEET TIWARI
                              LOAN ACCOUNT NUMBER 14107639
                              paid all the emis on time and now no overdue but unfortunately bank not providing me NOC FORM 35 AND RC BOOK IT'S BEEN MORE THAN 1 YEAR NOW.
                              pls help me in this

                              Thanks & Regards,
                              Sujeet J. Tiwari
                              LOAN ACC NO. 14107639
                              IDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                hajesh9
                                from GODDA, Jharkhand
                                Oct 7, 2022
                                Report
                                Copy

                                Address: mirzachouki

                                Dear sir my name is pawan kumar mandal amount 5000/ rupees has been deducted from my account number a/c [protected] date 05/09/2022 still refund not received please refund soon my bank name state bank of india ifsc code sbin0005538 baranch name mirzachouki pin 813208
                                +1 photos
                                IDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  GDsouza302
                                  from Mumbai, Maharashtra
                                  Oct 7, 2022
                                  Report
                                  Copy

                                  Hi, I bought a car from car24 MH43AT2540 in the month of July . Name Darshana Dsouza .The bank insisted that the bank will do the RC transfer as it comes under their policy .I had to pay for the transfer fees .While submitting the document i had informed the bank representative that the name and surname on adhar card is what the RC should feature and not on pan card .I have instructed the same multiple times verbal, written as well i have the whole conservation recorded + i gave all the supporting documents .The representative assured me that He will get it done and i should not worry about it .Now i received the RC with wrong surname same error was done by the bank represantative .When i called him He had no words now i am stuck with this and there is no help from IDFC as they claim that its not their issue ..I am seriously dissapointed with this approach .Please get this resolved .
                                  IDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    rjsen01
                                    Oct 7, 2022
                                    Report
                                    Copy

                                    I would like to inform that I wanted to contact IDFC on twitter handle page to close my existing loan.But I have not got any reply from there till today I have been trying since last 5th October.
                                    I message them so many times, they don't even call me with such a big reminder.I have noticed that many people are abusing and replying to IDFC even though it is seen by so many people that I can see the view and they are definitely among them and they are not responding at all.

                                    This is why I wrote on Twitter because I couldn't get in touch on the phone in any way. There may be many reasons for this.When can I finally connect to the phone? I am informed with IDFC Bank that if you want to do this I am emailing you I have sent a letter to close this loan account of mine.

                                    I pay the correct amount online and even the campaign ID that I send with them can be checked as needed.I have given all the proper proofs there when and how I made the payment.I would like to accept this payment and generate an NOC letter properly along with closing all the dues I have and closing my account safely and informing me immediately.

                                    I would like to take a step that you opened these verified accounts on social media and then we messaged like crazy so you can check it and reply me if necessary like I usually do.You can check your email if necessary.You can check the main direct message on Twitter.Either way you have not responded in any way I don't know why you have to open everything up on social media around here if you can't even give a minimum reply to the public.
                                    I highly condemn IDFC bank when we don't have loan then you beg with hand and sweet talk and when we come to repay loan or get into various problems, Now you are not helping people in any way.

                                    You must give me the NOC and you will reply to it. Even there I want a reply and reply to me and tell me why you could not give the replies and even here let me know that your problem is there.

                                    Give the reply here also and let the team know why you are doing this, why you did not reply, I want more explanation.
                                    Why do we have to come to consumer helpline ? Are you sleeping with mustard oil in your nose?
                                    I have never seen such a third class bank in my life.I will try not to associate with any IDFC bank I know.
                                    Please revert asap.
                                    Email complaint id-
                                    IDFC First Bank Ltd Case # [protected]
                                    IDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit