Claimed

IDFC Bank Complaints & Reviews

1.8
Updated: May 19, 2026
Complaints 1235
Resolved
421
Unresolved
814
Contacts

File a complaint to IDFC Bank

Having problems with IDFC Bank?

File a complaint and get it resolved by IDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IDFC Bank reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
RubendranAP
Dec 5, 2022
Resolved
Report
Copy
Resolved

While pulling up my CIBIL report, I saw that there is an existing personal loan from IDFC first bank in my name issued on 07/07/2022. I have neither got any kind of loan approved from IDFC bank nor have I ever approached the banking institution for the same. The payment start & end date are reflected as 07/07/2022 & 07/09/2022 respectively which makes no sense.

I need clarification as to why some loan is being shown reflecting in my CIBIL report whereas I have never taken any such loan, which is in fact impacted my CIBIL score.
Jan 10, 2023
Complaint marked as Resolved 
Its useless !!!
IDFC Bank customer support has been notified about the posted complaint.
Issue is still pending.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Harry Pal Singh
    Dec 4, 2022
    Report
    Copy

    Despite repeated complaints with screenshots as proof of their spamming submitted to IDFC Bank to their Head.[protected]@idfcfirstbank.com
    I keep getting spam mails from them. they are very smart and are able to bypass the filters by changing the headers/ sender ID as IDFC, IDFC-First, IDFCBank, IDFC_Bank etc. They spam regularly through their marketing leader PoonawallaFincorp alias [protected]@connectinboxx.com.
    Can some legal luminary advise how to fix these spammers.
    IDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I
      itsharshit
      from Indore, Madhya Pradesh
      Dec 3, 2022
      Report
      Copy

      Address: 360 KRIHNABAGH COLONY INDORE

      My name is harshit tiwari. Because of idfc bank carefreeness .. My emi bounce on 2 december. I finance a bike from idfc bank .. I was paying every emi on time on every month.. This month 2 december i allready deposit the emi amount on bank .. Despite bank has not cut my emi and bounce it .. I want ans .. Who will take responsilbity i want ans ..
      IDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Harry Pal Singh
        Nov 28, 2022
        Report
        Copy

        Dear sir,
        despite repeated complaints I am being subjected to daily spamming by IDFC/ IDFC FIRST bank to avail their Credit Cards.
        I am clear that this company is nothing but a cheap company which thrives on cheap actions.
        IDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Harry Pal Singh
          Nov 27, 2022
          Report
          Copy

          Dear sir,
          As brought out earlier, I continue to get at least three spam mails from daily from IDFC BANK. This cheap and worthless company is in habit of spamming and despite numerous complaints has not stopped spamming despite receiving my complaint through email and through you.
          I don't understand what they are trying to prove except that they are renowned SPAMMERS. As I get several mails from them regarding Credit cards, loans etc. It looks like there is an intense war going on regarding selling more and more Credit cads. I have sent many mails to their Head Customer service with copies to banking [protected]@RBI chandigrah.
          VERY soon they will all come under data protection cat and then will be liable for prosecution. Cheap companies don't care for PRIVACY, Customer Grievances and are only self centered. and above all GREEDY.
          IDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            gudsushant
            Nov 26, 2022
            Report
            Copy

            Flipkart Pay later with IDFC Bank opened with Rs. 70000. i had closed the flipkart pay later account 1 month ago customer care said that the bank end will update it as closed but still it shows in my cibil report as a personal loan of Rs. 70000 with Account number 27694279. I would like to have a resolution to close and update to cibil on this as soon as possible.

            my Details :
            Name Sushant Gupta
            Contact No. [protected]
            Email [protected]@gmail.com
            Alternative No. [protected]
            IDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              ransakkk
              Nov 26, 2022
              Report
              Copy

              Address: pali rajasthan

              I have an easy buy emi card with a limit of 80k shows unblocked. this card is blocked unknown reason. please active this card. my mobile no is [protected]. this card details are not showing in bank app please resolve this problem fast.
              IDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                BabuPujari
                from Tirupati, Andhra Pradesh
                Nov 25, 2022
                Report
                Copy

                Address: Karvetinagar

                Dear sir,
                Customer name: P. KOUSHEEK
                Loan account : 58175944
                Cell number : [protected]
                I have no due in your loan. Please send no dues certificate immediately to my email id < [protected]@gmail.com>
                By
                P. KOUSHEEK
                IDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vysakh18
                  from Kunnamkulam, Kerala
                  Nov 23, 2022
                  Report
                  Copy

                  I haven't applied for an easy buy EMI card from idfc still I received one. I didn't used or activated it. Still you are charging me 99 for this year. I don't want your card. Then why the hell I want to pay the amount
                  IDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Malwinder singh batth
                    from Malerkotla, Punjab
                    Nov 21, 2022
                    Report
                    Copy

                    Address: Malwinder Singh

                    Dear sir/Madam

                    Sunday I have received a mail from Idfc first bank, in first mail I have receive a Otp, after some time I receive 2nd mail from from bank again which is all details of loan sanction latter however I do not apply any loan in this bank .

                    I don’t know bank how do this and when this mail share there bank mail id [protected]@idfcfirstbank.com then generate case id [protected].
                    But no response till now

                    How can any use my personal prof
                    IDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Maya Achar
                      from Thane, Maharashtra
                      Nov 20, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      This is wrt our IDFC First Fastag and the strange situation we are in since October 22.
                      (1) Due to bad service, we asked IDFC First Bank to close our Fastag account.
                      (2) After a lot of trouble, they finally said that they have closed the account on Nov 5th .
                      (3) However, the NHAI helpline (1033) and NHAI portal shows that it is not closed or deactivated till today, 20 Nov.
                      (4) We are blacklisted when we try to go through any toll naka.
                      (5) We cannot use our new Fastag as our old Fastag is still not deactivated.
                      (6) IDFC First says old account is closed. NHAI says it is active. We have tried sending emails to everyone and trying all customer care numbers since Nov 1.
                      (7) WHAT DO WE DO NOW?
                      We are law-abiding citizens and would like to use the our new Fastag. IDFC First now cannot seem to solve the problem. We cannot go through any toll naka without penalty. WHAT DO WE DO? Please solve our problem and help us. I have sent an email too. Thank you.
                      Name of vehicle owner: Maya S. Achar
                      VRN: MH04KD5248
                      Regd mobile number:[protected]
                      Nov 20, 2022
                      Complaint marked as Resolved 
                      IDFC First Bank is still not resolving the complaint. We only get messages saying that they will look into it in 2/3/5 working days, but they are not helping. they keep asking the same questions again and again, we have even sent them screen shots from NHAI website showing that their Fastag is still active. They keep insisting it's closed. NHAI says it is the bank's duty to close the Fastag properly. We are fed up and have cancelled trips to our temples three times already. We are senior citizens who cannot travel by bus/train.
                      IDFC Bank customer support has been notified about the posted complaint.
                      Nov 22, 2022
                      Updated by Maya Achar
                      IDFC First bank has still not resolved this silly matter. It is 22 days now. We cannot travel even to Mumbai. What do we do? Our complaints are not being heard.
                      IDFC First bank has still not resolved this silly matter. It is 22 days now. We cannot travel even to Mumbai. What do we do? Our complaints are not being heard.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Arshad Ahamed
                        Nov 16, 2022
                        Report
                        Copy

                        I have used Flipkart Pay Later which automatically became a personal loan from IDFC FIRST BANK. I have paid everything and my Flipkart Pay Later was even closed but the IDFC bank still showed one accounts as overdue amounts which is not acceptable.
                        IDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          Ganesh555
                          from Ramanathapuram, Tamil Nadu
                          Nov 9, 2022
                          Report
                          Copy

                          Address: Red hillsroad Perambur 600082
                          Website: www.idfcfirstbank.com

                          Dear sir /Madam
                          I have hdfc bank account in chennai cit nagari branch.my account number is [protected].my cus id is[protected].i gave idfc bank two wheeler loan ecs amount deducted 3038 rs every month 2nd.sept 2nd one ecs bounced due to jobless.I don't have money that time. September month 6 time deducted 530 *6 = 3180. Yesterday one time 530 charged. Totally 3710 rupees deducted from my hdfc account .sir I am a poor family and till now I don't have job.I am totally depressed about this issue. Please 🙏🙏 kindly help me for this issues. I have some money problem, but this time amount deducted unreasonable from my hdfc savings account. I really humble request to each everyone please kindly help me.hereafter I can't pay loan emi due to job issue.please refund my deducted money as soon as possible. And then I have attached my all evidence to your reference.
                          Regards
                          Ganesan Nanthakumar
                          IDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ryadav05.
                            Nov 8, 2022
                            Report
                            Copy

                            Hello,

                            Please note that the autodebit did not happen for the scheduled EMI and when I called customer care on the same day then he told please waut till 6-8th November it will get autodeducted and if not then follow the link sent to you.

                            Today I am calling customer care since 10:00 am but nobody is responding and I see that my EMI amount has been increased by INR 1000 showing as late fees.
                            IDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              baranidharan
                              from Chennai, Tamil Nadu
                              Nov 5, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              On Thrusday (03 Nov 2022), I went to Teynampet IDFC First Loan office, that Loan settlement person is not available for more than two hours. After that person said Manager is not avaiable for process. Then why IDFC people asked me to wait for two hours. - This is first case.

                              Later after two hours Mr. Felix called me over phone and asked me about the settlement process and started on same day.

                              Today 05-Nov-2022, Collection agent Name not told ([protected]) went to my home for Bike Recovery.. Later he called my Reference Number for multiple times. (Why did he called my Reference when he went to my home)

                              What is the necessity to call my reference that much times? You go and collect money from them. Why should I pay?

                              I need clarification from Senior Management of IDFC FIRST BANK LOANS, until i wont do the payment. You Just call the reference and appologise for the same. or send me APOLOGY LETTER.

                              Also he called me for more than 4 times.

                              Already I have filed complaints above them for collection. Did they follow RBI rules or Bank Insist to override rules and regulatins.

                              Simply not acceptable at chance,
                              Dec 23, 2022
                              Complaint marked as Resolved 
                              Resolved
                              IDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dhingani
                                Nov 4, 2022
                                Report
                                Copy

                                Hi,
                                I am not able to login to my user account and recharge my fast tag account no 5816553.

                                Error: Login failed:user account has expired

                                Please resolve at the earliest
                                IDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Souptik pal
                                  Nov 4, 2022
                                  Report
                                  Copy

                                  A recovery agent from your bank called me and threatened to beat me up by local people as I am unable to make payment of my credit card number ending with 7027.
                                  I am unable to make payment because my credit card is blocked by you before any bill got generated. I am unaware of the reason for the blocking.
                                  Please unblock my credit card so that I can make the payment.

                                  Also you people threatening my sick mother over the payment and want to visit my office address. Please note I will also take legal steps against your bank as you don’t value for your customer.

                                  Attaching the recordings.
                                  Emp ID of the recovery agent : I14225 (riya Singh)+[protected]
                                  IDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    rasul_54325
                                    from Kolkata, West Bengal
                                    Nov 2, 2022
                                    Report
                                    Copy

                                    Flipkart pay later dues paid before or on 5th of due month . Still cibil reports shows 20-23 days delays on on atleast 3 payments.
                                    IDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      kvr22
                                      Oct 31, 2022
                                      Report
                                      Copy

                                      I received a text saying that I am invited to apply for a credit card. I clicked on the link and provided the information. After few steps, they approved for WOW card and ask me to open a FD for one Lakh at 6.75% and I will be given a cad with 1 Lakh credit. I followed and transferred my money from the Union bank of India to IDFC. Money transfered successfully but no account opened and no communication. I sent several emails and try to reach customer center with no luck. I want my money be back in my account at Union bank immediately.
                                      IDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        Y
                                        yosika
                                        from Mumbai, Maharashtra
                                        Oct 31, 2022
                                        Report
                                        Copy

                                        I had taken a personal loan from IDFC bank on 26th august as they told me it was 10% but they changed it by saying its 17% reducing rate of interest so this was not acceptable so i paid it back by cancelling my LIC policy and paid back the loan amount but they are not ready to close my case as i have paid back the entire loan amount plus ten thousand extra as fine they had given a TAT of 30days but the issue is still goin on they have created multiple cases and they are not willing to close the case its been more than a month that was my savings which I closed to pay back the loan, kindly look into this and please ask them to close it .Now after paying back the loan they are mentally torturing me by call every now and then and they they will charge me EMI this month also need help and want this case closed
                                        Name: Pradeep Ramanujam
                                        Mobile number:[protected]
                                        IDFC Bank customer support has been notified about the posted complaint.
                                        Oct 31, 2022
                                        Updated by yosika
                                        Loan no:85668967
                                        Spoke to Anuja tier2 who was really helful
                                        Hope to get this issue resolved
                                        Nov 15, 2022
                                        Updated by yosika
                                        Still No Update on this loan closure they have been dragging this case for more than 1 and a half month. No loan closure letter given as i have paid the entire loan amount plus 10thousand extra rupees as fine.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit