IDFC Bank Complaints & Reviews

Hi,
I have received the below message from IDFC bank as i am an existing customer. Hence, I have applied for a credit card on 19-Nov and the verifications (call, home & office) part are also done a long way back but still awaiting for a status update.

"It's raining rewards. Presenting FIRST Millennia Credit Card from IDFC FIRST Bank with never expiring 10X rewards on monthly spends above Rs. 20, 000, 6X on online and...

Hi Dear Sir, I have a flipkart pay later account which have bill amount of 850 rs which is allready frome my side and now my flipkart pay later account is not showing any error and still it is continue and activated but in the CBIL transaction is showing pending which is damaged my CBIL score getting negative effect so please i request you resolve my issue I have also attached screen shot of my CBIL report kindly do the need full and resolve this issue.

Thanks and Regards,
Piyush Purabiya

Hi I am getting more than 10 calls from IDFC bank on my cellphone [protected]

Irs becoming irritation now I might lodge a police complaint shortly.

Its kind of harrassing the customers who is not interested in any banking products

IDFC BANK / BANKBAZAR

Many times i received call from your side regarding IDFC BANK personal loan and i apply from Bank bazar side and provide suitable details and also active Nach from bank bazar site and didn't get any loan from IDFC Bank but my amount is deducted from my account also share you screenshot on same.

Bank bazar and IDFC BANK both are doing fraud together, without loan deduct emi, I want my money back with penalize amount at any cost.

no one response me still now
i want to raised complaint on idfc bank and bankbazar

Sir main idfc bank ka emi pe ek smartphone liya tha. Ab uska emi cmplt ho chuka hai. To maine instacread pe fir v mera not eligibile dekha rahahe.

I placed the order of my fastag on[protected] but have not received it tiill date i have my fastag details and i can login and everything.I have send some mails and tried to contact them on their no. But it never got to talk to any of thier employee. Please deliver my Fastag as fast as possible. Its been more than an year

I applied for Amazon pay later from the Amazon mobile application itself via digitally submitting my KYC, but the asked to set up autopayment to fully use the function. I was specticle and didn't setup the auto-pay but when I checked my CIBIL report it showed reduced CIBIL scores by 50 points without any reason or whatsoever. It has also impact on my credit history as it shows that I haven't paid my due since 5 months but I haven't lend even a single penny .
I complained to Amazon CS regarding this problem but they are good for nothing, since they put the call on hold for several hours and cut the calls in the end .

I am having problem with the fastag which is linked to your bank. Despite of the sufficient balance, my fastag has been blacklisted due to which we suffered its ramifications, by paying double amount of toll tax. I even raised a complaint but i think it fall on deaf years. Without any proper reason i am facing this issue. Still, i am hoping that you will resolve my problem as soon as possible, as I don't want to pay double tax at the toll.
Very poor services!

Hi Sir/Madam,
This is [censored]al Dhawale having an account with IDFC First bank, with account number - [protected] IFSC code is IDFB0042966.
I have not received the welcome kit yet.

please give me a solution regarding this.
As I opened account on 08 Nov.

email - [protected]@gmail.com
mob - [protected]

My home loan account no is 17986469.
I have made a part payment on 11/11 2021 of 400000₹ and the money was adjusted to my principal on 2 Dec 2021 due to which I'll be paying more interest. Contacted the customer care. No use

Sir
I am b s vinayakarao 2 years back I got loan from IDFC bank I regularly pay 1 year and I am suffering COVID 19 loss my job and and pay EMI’s and recently 7 not paying
And asking one collection agent call and final Setelment asking 92000 I will pay and not send NOC sir
And asking noc you pay Rs 20000 pay I will send noc bank persons back mailing
Recently call and asking 60000 rupees

Please help and solve the problem

My account got freezed. I raised complaint and they said it will resolve 5: working days but still no response 8 days over. Worst Bank

This is the 2nd time that IDFC has done this to me. They have on 2 accounts sanctioned loan against my name which I never took.

It took them more than 3 months last time to resolve my query but even after confirming the closure the INCORRECT LOAN is still appearing against my name and my CIBL Score has completely tanked because of that.

I applied for a two wheeler loan for 18 months but I received the loan tenure of 24 months on paper at first I was shocked but than I decided to go with it because the EMI amount was reduced.
Now my last EMI is coming next month but I saw that they have extended my EMI and tenure period to 29 months I don't know how is that possible. I asked my friend and they said that it maybe because of the moratorium but during the pandemic and lock down the bank did not gave the moratorium and the lady at the head branch in Andheri East said that we have to apply for it inorder to get this scheme.

I tried to email them but the email the employees know of the idfc is not a legitimate email address and not a single mail gets delivered.

Also received a message from IDFC FIRST BANK during the time of lockdown stating that pay your 3 months emi at once to avoid any extra charges or extension in tenure period. So I already made the payment but recently I saw that it has been extended and when I talk to any executive from IDFC from loan department or customer care. They says and promise that yes sir we just had a word with our superior and the issue will be resolved and we have raised the issue from our end but the next time I called them for the same because it was not resolved. The other agent said that the issue was never being raised also I've recoding and other evidence to prove the same.

Few days back I had applied for a personal loan on your website.
On 5th Oct’21, I got a call from one of IDFC Bank's employee whose name is Mr. Amit Kalgonda (Mob.No.-[protected]) and he conforms me that, my personal loan of 1, 27, 000/- was sanctioned from the bank.
In our telephonic conversation, Mr. Amit said I have to pay back this loan with a monthly EMI of 3865/- and my loan tenure will be 36 months.
After that on the same day i.e. on 5th Oct’21, I got written confirmation from him on WhatsApp regarding our telephonic conversation, in WhatsApp messages also he had conformed me that, my loan tenure is 36 months, our WhatsApp conversation snaps are attached for your perusal.

After some days i.e. on 22nd Oct’21 I received a mail from the bank and I was shocked after seeing the tenure period of 48 months. I had immediately called Mr. Amit but unfortunately, he did not respond to my calls. After that on the same day, I had lodged a complaint on the bank's customer care number with SR No. [protected] but I did not receive any resolution for my problem.

Hence on 31st Oct'21, I had sent a written complaint through an email for which I received the reference no. [protected].
After that on, Saturday 13th Nov'21 I had received a call from the bank's Territory Manager Mr. Aushitosh [protected] and he took Mr. Amit Kalgonda in the conference call in which Mr. Amit admitted that, at the time of processing my loan application he had given me a loan tenure of 36 months instead of 48 months because of some typo error.

On the basis of Amit's confirmation, I have calculated my total repayment amount i.e. EMI of 3865/- for 36 months which is equal to 1, 39, 140/- and on the basis of that, I have made my decision to take a loan from your bank.

As per the new loan tenure of 48 months, my total repayment amount will become 1, 85, 520/- which is much higher than what I was interpreted, and this is because of wrong information provided regarding my loan tenure by your employee Mr. Amit.

Initially, if I got the correct information about my loan tenure then, I would defiantly not accept this loan, because my purpose of taking this loan was to close my various loans and keep only one loan for better management of my finance.

As a human being, I can understand that, the bank's employee unconsciously made mistake while giving me the information but because of this, I have to pay the extra amount which is equal to[protected] = 46, 380/-.

As a middle-class salaried person this extra amount of 46, 380/- is currently not fitting into my budget, even with the EMI.

I request you to kindly support me to get the loan tenure of 36 months which was committed to me at the time of disbursing this loan along with the EMI of 3865/-.

I have attached all the necessary images for your perusal.

Sir my name is Shalini yadav.and my loan account number is 45400996 through amazon.my 1st auto debit is 5 aug but i paid in manually on 4 aug but bank took the charges of 1180rs.but now bank will denied to refund my amount

Fastag blocked from past 15 days although having a balance of Rs 590.

I used Valavanthankottai toll gate on 21.11.'21 at 13.13.
Vehicle no. TN66U 2653.
FASTAG registed with IDFC bank has low balance.
Tollgate charges with pay bill of 65+65 - on cash. - rs.130.
Ticket no. L6493979D.
Booth no.: Lane B
Operator : 6034
On fasttag recharge, received a message for deduction of Rs.65 towards Valavanthanlottai toll gate pass - time as 13.12
Direct cash and online deduction of 130+65 = 195.
Next Day 22nd Nov'21, same toll used at 10.12 as Rs.65
Two way charge concession for considered.
Request to revert with excess dedection charges to my fasttag account.

Also please review the software logics to avoid these type of errors in future

I would like to know that according to your settlement notice letter, I make Rs.21000.00 online payment which is a successful record that I have an app update. It's your agent team not good & their team who came and got the rude behavior that didn't work out. Do not know how to deal with people. I don't want to get into all that trouble now. According to my settlement letter, I settled my due payment a long time ago. But it took 4 days to close my loan with any official update. Let me know as soon as possible and keep me updated. Give me the information NOC letter. Please find the attachment and resolve the issue still persist.

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Loan account no.: 26648540

Amazon India — Showing amazon pay later account in my CIBIL report but I not apllied
K
Kunsothgopal
from Nizamabad, Andhra Pradesh
Nov 20, 2021
Mark as Resolved

Dear sir/ madam,
Recently I go to bank for applying loan, The total loan process is success but when they checked CIBIL report it's showing one active amazon pay later account. But for your kind information i did not applied.

when i know this i phoned many times to amazon pay later customer care & IDFC customer care but i didn't received positive responce.
kindly close my amazon pay later account .

registered mobile no is [protected]
loan no is 47408156
loan amount 10, 000/-