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IDFC Bank Complaints & Reviews

1.8
Updated: Feb 20, 2026
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IDFC Bank reviews & complaints page 26

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R
Reality Encounter
Oct 5, 2021
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₹59 has been deducted from Amazon Pay Later and never reflected back to the account.
On 03/10/2021 they deducted the amount without my permission and i don't have any transaction or late fees.This is a serious issue by amzon and idfc bank as third party.
This is a fraud or scam by amazon and idfc bank

Contact me asap about the resolution on [protected]@gmail.com
IDFC Bank customer support has been notified about the posted complaint.
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    A
    anuarinandi
    from Kolkata, West Bengal
    Oct 5, 2021
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    Address: 115 PANCHANANTALA PASCHIM PUTIARY KOLKATA 700041

    Hi

    I am Anupam Nandi, My loan account number is 35403925 . loan emi date was 2nd oct where my account is funded no amount has been deducted. IDFC bank take the bounce charge from me . then 5th oct morning I got a call for IDFC bank person contact number is [protected] . he share me the upi id for fast-track payment Upi Id is : 35403925.[protected]@idfcfirstbank

    I paid INR 14740 via google pay and share him the screenshot he confirms that payment done amount has been updated.

    but in the evening again INR 14740 amount has been deducted automatically from my ICICI bank account .

    I am trying to reach customerservice they are not giving any respond, the guy who called me I called him he does not know anything .

    i am attaching the screen shot of the payment . please return back my one emi amount asap, kindly settle down asap .

    MY CONTACT NUMBER : [protected] / [protected]
    Oct 5, 2021
    Complaint marked as Resolved 
    Still not settle down
    IDFC Bank customer support has been notified about the posted complaint.
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      S
      Saira ak khan
      from Mumbai, Maharashtra
      Oct 5, 2021
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      Hi my id C[protected] is blocked for what reason ? I have active loans which iam paying emi on time without a single bounce my card had a active limit please check and reactivate
      IDFC Bank customer support has been notified about the posted complaint.
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        Nirmala kishan
        Oct 5, 2021
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        Hey,
        my loan no is 42666392, when i started thet loan the IDFC agent was there he said you'll get the cashbook of somewhere[protected] rupees after your 3rd EMI now its 5th EMI has gone successfully but not got my cashback amount yet, raised request almost 4-5 times but not got any revert, gone to the my nearest bank also (Uttam Nagar. Delhi) they're really unsupportive and rude as well.
        pls look at concern

        warm regards
        Nirmala Kishan (Loan Holder)
        IDFC Bank customer support has been notified about the posted complaint.
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          Siddesh sakpal
          from Mumbai, Maharashtra
          Oct 4, 2021
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          Toll charge of Rs 203 deducted even after payment done by cash on khalapur toll due to under balance
          IDFC Bank customer support has been notified about the posted complaint.
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            Siddesh sakpal
            from Mumbai, Maharashtra
            Oct 4, 2021
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            Toll charge 203 rs deducted even after payment done by cash due to under balance
            IDFC Bank customer support has been notified about the posted complaint.
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              sudarshankumar
              from Bengaluru, Karnataka
              Sep 30, 2021
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              Hi, We were travailing from Karnataka to Gujrat and on the Karnatka toll plaza we were approached by IDFC bank fast tag representative to buy the CAR fas tag . We bought the fas tag and paid the amount . We are using I20 Active car (KS53ME3157). The fas tag sold to us was for heavy vehicle and that we came to know once we noticed we are getting charged double the amount every time . Then we called the NHAI service and he suggested to call IDFC fas tag care . We called them and they accepted that this was the mistake and suggested us to close the fas tag so that there will not be be any extra deduction . We requested them close by sending the email and asked for three things 1. Refund the complete amount to us whatever we paid using IDFC bank fas tag 2. Need explanation of why they have not validated before starting the fas tag that issued fas tag was for not the vehicle that we use . 3. Apology letter that this will not happen again . The Purchase was done on 10th July'21 Support Service req- SR[protected] But they have not refunded my complete amount just refunded 70 rs which was closing balance and no explanation . I have send more than 30 emails and explained this to IDFC fas tag customer care but they have not taken any notice . I feel harassed so request the forum to please take action on this . Regards, Sudarshan
              IDFC Bank customer support has been notified about the posted complaint.
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                Ashar Anis Khan
                Sep 29, 2021
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                I bought an iPhone 11 in December and paid all my EMI only last EMI is left. Despite saying that I have got payment issues and I will pay in sometime I am getting calls and msgs threating me that agent will come home and make an issue. They made a agent visit last time having death scene at my home my brother passed away. they are doing the same thing again. Please resolve this asap.
                The harrowing agent names are.
                Uday
                Surbhi
                IDFC Bank customer support has been notified about the posted complaint.
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                  Ashar Anis Khan
                  Sep 29, 2021
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                  Hi my name is Shivangi Rai. I have bought an iPhone 11 on EMI my last EMI is left and it's getting delayed due to payment issues. I called the recovery agent but kept on receiving threats of home visit and last time they went to my home without my consent. please see that I have a death scene recently at my home and if this is happening than it's wrong. I have paid all my EMI's only one month left but still they are doing the same thing, calling me every hour and threatening me to come home etc.

                  The recovery agent name is
                  Surbhi
                  Uday
                  IDFC Bank customer support has been notified about the posted complaint.
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                    Mohammed Abdul Azaz Ahmed
                    from Vijayawada, Andhra Pradesh
                    Sep 28, 2021
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                    Address: Vijayawada

                    Sir pls ignore my complaint, I was truly telling that my emi s pendin, and recovery people who has calling me for pending emis, has talking rudely and asking that people to sleep my wife to night he will pay the emi. Is this is correct way. I have recovered proof. Idfc first bank recovery agency people talking. Sir is the correct way. If IAM an default person you have to talk with me and you have right to take action legally.
                    IDFC Bank customer support has been notified about the posted complaint.
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                      Mohammed Abdul Azaz Ahmed
                      from Vijayawada, Andhra Pradesh
                      Sep 28, 2021
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                      Address: 21-3-3, mutyalampadu, bhagath singh road, Vijayawada (520011).

                      I'm Mr. Mohammed Abdul Azaz Ahmed, file a complaint against IDFC First Bank due use of foul language in tele-calling. On 27th September, 2021, I had received a call from IDFC First Bank, they were using bad language, I had audio file. I must know which person spoke with me.

                      Name: MA. Azaz Ahmed
                      Ph no:[protected].
                      IDFC Bank customer support has been notified about the posted complaint.
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                        Aruncr7
                        from Tuticorin, Tamil Nadu
                        Sep 25, 2021
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                        I took a flipkart later emi which was funded by idfc to flipkart, i have paid all my dues on time but my credit score has gone down drastically and the reason on the credit report was idfc loan
                        Gone down by 57 points

                        I contacted both flipkart and idfc and im not getting a proper response

                        Now i have another problem with idfc and amazon Pay later facilty, that too is funded by idfc,
                        I purchased a product on 10 sep 2021
                        My first due for that emi is only on oct 5 2021
                        But I got a notification from idfc that i missed my payment which was due on 15 sep 2021

                        Contacted both amazon and idfc no proper response just blaming back n forth

                        Now im scared that this issue will again drastically affect my credit score
                        IDFC Bank customer support has been notified about the posted complaint.
                        Sep 25, 2021
                        Updated by Aruncr7
                        False reporting on crif and equifax credit bureau

                        Sep 25, 2021
                        Updated by Aruncr7
                        Amazon due is only on 5th oct but i received a notification that i missed my emi payment on 15 the September, idfc bank will make my credit score go even down

                        See it's showing installment overdue

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                          anujsaf
                          from Ghaziabad, Uttar Pradesh
                          Sep 24, 2021
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                          Bank Charged Unauthentically ( NACH DR-TP - 472)

                          IDFC First bank, take out the money from my Axis bank account (Rupees- 472) without in my knowledge.

                          from last 3 months there were no check bounce so why did they charged 472 rupees as NACH DR-TP.

                          I Want my full refund ASAP. or else I have forward this complain to RBI, Consumer Forum and my Twitter Handler.

                          Name: Anuj Chaurasia
                          Loan N0: 41726695
                          Phone: [protected]
                          Email- [protected]@gmail.com...
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                          Mahaboob Sharieff
                          Sep 24, 2021
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                          Address: BANGALORE

                          Today I received a call from your Customer Care represantive with regard to my payment due of a two wheeler loan, he spoke to me very rudly the time was 15.02 and received call from [protected]. Later he called from his personal no [protected]. and used foul language.
                          IDFC Bank customer support has been notified about the posted complaint.
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                            vinothcsc
                            Sep 24, 2021
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                            Address: esevai maiyam 9 th ward ayadudi

                            Hi sir/mam

                            i have made a atm withdrawal in state bank atm in opulapuram atm in new ayakudi palani-dt624613.

                            t.id [protected]
                            a/c no [protected]
                            ac current account idfcbank
                            name .vinothkumar durairaj
                            IDFC Bank customer support has been notified about the posted complaint.
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                              Jaffarmd
                              Sep 24, 2021
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                              Received a message stating your KYC details has been registered with idfc bank. I don't even have any account with idfc bank neither I applied for...not sure how my KYC is getting registered.
                              IDFC Bank customer support has been notified about the posted complaint.
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                                Amrit kumar Debnath
                                Sep 22, 2021
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                                I have order a product on[protected]from amazon. This is order id[protected] and price of the product is 930 rupees. But i have returned this product for size issue. And my refund initiation date was[protected]. But still my refund has not been received in bank account. This is the refund reference no SAJJZ9UH0000KS7QFKNJ
                                IDFC Bank customer support has been notified about the posted complaint.
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                                  vivek thantho
                                  Sep 22, 2021
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                                  Address: 9789046413

                                  Hi.. My name is Vivek and i am getting continues call related to pre approved loan although i don't have even an account in idfc bank. I am getting around 3 to 4 calls per day from different numbers. [protected]
                                  IDFC Bank customer support has been notified about the posted complaint.
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                                    Sayed H
                                    Sep 21, 2021
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                                    Resolved

                                    Flipkart Pay Later Dues

                                    I am not able to pay my Flipkart pay later dues that is issued by IDFC first bank limited.

                                    Its been a lot of time and same is reflecting in my CIBIL. kindly look into it and help me to clear off my dues....
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                                    Marycandy
                                    Sep 20, 2021
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                                    Resolved

                                    Address: Chennai

                                    Hi I have an existing idfc loan account. Idfc sent me this easy buy card. I was trying to purchase the durables using it via instacred, but insta cred says the mobile number I am trying to login with is not registered with any of thier partner banks. And I have only one mobile number, which is alone registered with idfc. I wonder why they sent a card when I am not registered with them. Why did they sent this Card? To trouble us to not to buy anything or to humiliate us stating you r not registered with us . I want to use the card, my registered number says its is not registered, help me out
                                    Oct 23, 2021
                                    Complaint marked as Resolved 
                                    IDFC Bank customer support has been notified about the posted complaint.
                                    Wat link you guys have sent, it is not working ?
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