IDFC Bank Complaints & Reviews

On 6th mar, try to take the money from ATM, I didn't get the money but the amount debited from my account. Contacted customer support and they said there is a technical problem and the money refunded in 24hrs. Nearly, 24hrs gone still didn't receive the money

I am Kartik Sangani and my contact number is [protected]. It seems that my contact number is registered with your fastag customer named Nagraj having vehicle number KA51A5314A. Request you to correct your records and I expect the needful without my any followup.

My Name is Yuvaraj

As per RBI guidelines, banks are permitted to extend moratorium only for instalments of loan which are due between 1st March 2020 and May 31 2020,

1. I have paid my EMI balance of three pending EMI on July month 2020 to IDFC executive on hand by cash .

2. I have sent email regarding to extend moratorium on May month 7th 2020 to avoid EMI debit from my account due to COVID lockdown.

3. But now IDFC bank –theynampet debited amount of 16500rs from my salary account for check bounced issue. My actual salary is 16700 rs this very highly pathetic for me.

4. I am very dis appointed because this IDFC first bank easy EMI debit card,

5. I have paid my EMI on regular basis without any delay but due to COVID I am unable to pay even I have applied to Extend moratorium for instalment of my EMI ( Please refer below email reply from IDFC bank)

6. I am very regret to open Easy EMI account in your IDFC first bank

7. This is not at all acceptable for me and my family. You are debiting my whole salary for check return issue how can I run my family I have one new born baby also.

I have attached my bank statement for your reference.

Regards

YUVARAJ M
[protected]
[protected]
My loan number
[protected]
[protected]
[protected]
[protected]

I need a call regards to refund to Loan no. 27475402

You guys keep on telling me to raise a complaint to flexmoney whereas loan is generated from your account

You customer service is worst one can imagine. This is the reason I took help of this medium. Even your supervisor is not helpful at all. Email response takes 3 business days and they don’t rectify the concerns. Once they sent me a totally wrong email greeting with someone else name . I have shared my loan account number and you already know it is closed. I am not gonna send email and then follow a chain. However, if this is not done, I may took legal help as well. Off course, no one likes bad credit score specially when the full amount is paid.

I provide all document on 1st Feb 2020. 3 times i shared all documents but Fastag security amount not refunded.

I provided PAN card, Fastag and Fastag Cancellation Application to IDFC.

Service Request no. 06082257
Service Request no. 06076724
Service Request no. 05562189
Service Request no. 05841774

My IDFC fast tag account got expired without any prior message/information. Alos, no one picks up the tollfree number available. I am unable to recharge my fastag. Bank should provide at least message prior to the expiration. Also no option is available on site to re activate it. I might have to apply to some other provider for the fastag service.

My fast tag blaclisted vehicle-RJ05GB3482 . SOLVE

Instacred says this is not my registered phone number

Sir, I am using fast tag of IDFC FIRST BANK for my vehicle HR17A6588 My fast tag account user got expired, Now I want recharge the account but message appears as user got expired . My ID is 403755.Rajbir. please active my account

Sir, I am using fast tag of IDFC FIRST BANK for my vehicle HR17A6588. My fast tag account user got expired, Now I want recharge the account but message appears as user got expired . My ID is 403755.Rajbir. please active my account