IDFC Bank Complaints & Reviews

Address: Gurgaon, Haryana, 124507

I have complained twice but there is no action yet by the bank. I recharged my wheels eye wallet on 12 th february with 1000 rs and transferred the amount to my vehicle no. Hr63b 9885. But it is denied on toll plazas to pass as they are not seeing any balance in my fastag despite having 1000 rs in it.
Kindly do something regarding this.
Same singh
Mob:[protected]

May 28, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. Please write to us at [protected]@IDFCFIRSTBANK.COM with your contact details or you may call on our helpline[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank

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My fastag is blacklisted and recharging it wont work either, tried contacting idfc fastag customer care but they didnt pick up.
Recharging it through logging into account wont work either.
It has been two-three weeks since this problem arised but no idfc customer care number picks the phone.
Very poor service.
Please have a prompt action regarding this.

May 28, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. Please write to us at [protected]@IDFCFIRSTBANK.COM with your contact details or you may call on our helpline[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank

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Hi team
My loan account number is 21298664. And due date of payment is 1st of every month. Due to lack of money on 1st i have not paid emi and 2 times ecs return charge is deducted and thus when i received my salary on 7th i have made the payment. The utr of my payment is[protected]

Then on 10th march 2020 again automatic ecs was debited of amount 9462.

I have mailed the bank customer care also but they...

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Address: Pune, Maharashtra, 411027

Hi
I have using easy buy card from capitalfirst cum idfc first bank. Now when i am trying to purchase voucher from flipkart or amazon to buy the product its not allowing me. I want to buy furniture for that even i have approached pepperfry for whom they have mentioned it is avaialble on physical stores. There also its not avaialble. Really disappointed with thier services.
I ahve raised complaint with thier head customer care email id but still they are investigating its been almost 10 days still no suitable response on the complaint raised.
By looking like this situation looks like idfc is going to be next yes bank. I would request people not to go for idfc services rather go bajaj finance card or thier services since they have tie with more outlets and stores where you can avail the credit facility.

May 28, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. Please write to us at social.[protected]@idfcfirstbank.com with your contact details or you may reach us at[protected]. Our customer service team will assist you at the earliest.
Team IDFC FIRST Bank

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have completed and closed my bike loan 2 months ago and still not seeing it in cibil. This bank is very slow in service. I have paid all dues and closed the loan. Also i have received noc from them but cibil still shows 5-6 months due left. This irresponsible of bank has badly impacted my credit score. Please update with cibil asap. Loan account no[protected]....

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Address: Unit no.203 , 2nd floor SAS, tower A , near medanta medicity , sector -38 , gurugram, Haryana-122018, 124507

I recharged to my wheels eye wallet and recharged my vehicle no. Hr63b 9885 having i'd no.[protected].
But due to direct recharge my fastag is not showing balance but my vehicle no. Hr63b 9885 is showing 1000 rs.
And the concerned idfc bank is not refunding the amount to wallet.
Kindly assist me regarding this situation and take proper action against this bank because even after complaining by email to their coustmer service, no satisfactory action has been taken.

Aug 6, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. Please write to us at social.[protected]@idfcfirstbank.com with your contact details. Our customer service team will get in touch with you at the earliest to assist you.
Team IDFC FIRST Bank.

Verified Support

Mar 23, 2020

IDFC Bank Customer Care's response Dear Sir,
Further to your conversation with our team, we trust our team has addressed your concerns to your satisfaction. Team IDFC FIRST Bank

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Address: Ramanagara, Karnataka, 562159

Dear Sir

I have sent several mail regarding this but no response from the IDFC bank team.
I have made the fore clouser of loan of Rs. 127814 on February 21, 2020. I am calling the customer care on daily basis they used one word no updates happend.

The below is the mail sent to customer care, PNO IDFC. Further to this IDFC bank has been deducted EMI again in this month.

Compare to other...

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Address: 400082

I had by mistakenly transferred funds for my already closed account for which i spoke to customer care & it has been 2 months, i haven't got my money back inspite of several commitments over the email, customer service is pathetic & these ppl are completely non professional as they do not know the meaning of tat. Even after escalations everytime they have a standard email reply and the time of resolution is increased by 20 working days but no response can be expected.

Jun 1, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2020

IDFC Bank Customer Care's response Dear Sir/ Madam,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

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Address: Nashik, Maharashtra

I travelled from nashik (Maharashtra state) to thane (Maharashtra).

On[protected], at 09. 36. Hrs. At ghoti toll amount deducted at plaza is rs. 110/-

On same date at 14.25 hrs, at arjunalli plaza, the amount deducted is rs. 110/-.{within 24 hrs)
It should be half

I request you, sir, to look in to the matter,

I am holding idfc bank fasttag card.

Thank you in anticipation for favourable action/ reply at earliest.

B k aher
Vehicle no. Mh 15 ep 5163
E-mail : [protected]@rediffmail.com
A/c 188550. Bhikaji

May 27, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2020

IDFC Bank Customer Care's response Dear Sir/Madam,
We regret the inconvenience caused to you. We request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details or you may reach us at[protected]. Our customer service team will get in touch with you at the earliest to assist you.
Team IDFC FIRST Bank

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Rambabu Raibari

Mar 3, 2020

My fast tag blaclisted vehicle-RJ05GB3482 . SOLVE

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Address: Thane, Maharashtra, 401202

I have activated dnd through their company still they keep on calling me 7-8 times a day from different numbers. I have even talked to customer care helpline number many times still there is no difference i still receive calls.
Their executives often say me this is system generated call even though i have requested them to remove my number from their list there is no major necessary action taken from their part

IDFC Bank customer support has been notified about the posted complaint.

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Address: A 702, Tulip Building, Rachna Garden, Mulund Colony, 400082

I had by mistakenly transferred funds for my already closed account for which i spoke to customer care & it has been 2 months, i haven't got my money back inspite of several commitments over the email, customer service is pathetic & these ppl are completely non professional as they do not know the meaning of tat. Even after escalations everytime they have a standard email reply and the time of resolution is increased by 20 working days but no response can be expected.

Aug 6, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. Allow us some time to get this checked and we will get back to you with an update. Alternately you may write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

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Address: Ooppootil, Kowdiar, Thiruvananthapuram, Kerala, 695003

I had registered for fastag with idfc first bank agent (Rajasree motors) for my vehicle mercedes benz. As per toll authority idfc first bank is blacklisted & this fastag cannot be used.
I tried to contact idfc toll free number but not responding. I cant opt for other app without cancellation of this app.

Vehicle reg no: kl-01-cn-1617
Bar code : [protected]
Tag id : 34161fa820328ee802ecdd60
Mail id: [protected]@gmail.com

Feb 19, 2020

Complaint marked as Resolved

Kindly make necessary steps to activate my Fastag ID 34161FA820328EE802ECDD60 Mob: 9447033134, 9446033134 Email: [email protected]

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

IDFC Bank Customer Care's response Dear Sir,
For Fastag related issues, you may write to us at [protected]@IDFCFIRSTBANK.COM or call us at[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank.

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Address: Ghaziabad, Uttar Pradesh

I got my fastag from idfc bank, it was registered by the maruti regent car dealer, ghaziabad.

I recharged my fastag two three times and current balance showing as rs. 555. Now few days back i received a message from idfc bank that my fastag is blacklisted.

When i contacted to customer care they told that my rc is not submitted with idfc bank and suggested to write an email to [protected]@idfcbank.com with rc attached. I wrote an email 4 5 days back but there is no response. Still my fastag is showing blacklisted.

I am really disappointed with the service of idfc bank.

My fastag id is 34161fa820328ee8036a12e0

Thanks
Rahul jain

May 29, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Feb 19, 2020

Updated by rahuljain147 Why my complaint is marked as resolved?
My IDFC fastag account is still showing my fastag blacklisted.

Verified Support

Feb 20, 2020

IDFC Bank Customer Care's response Dear Sir,
For Fastag related issues, you may write to us at [protected]@IDFCFIRSTBANK.COM or call us at[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank.

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Sagar6900

Feb 24, 2020

Instacred says this is not my registered phone number

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Address: 91

While travelling pune-mumbai through express way (Mh03f2819) double deduction of fastag collected at pune toll naka as well as khalapur toll naka of rs. 173/- (2 times)

The details as below:

Transaction date time transaction no debit amt
09/02/2020 17:53 0100000980439097630393 173
09/02/2020 19:02 0100000980468234223230 173

Requesting to refund rs. 173/- asap

May 28, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2020

IDFC Bank Customer Care's response Dear Sir,
For Fastag related issues, you may write to us at [protected]@IDFCFIRSTBANK.COM or call us at[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank.

Verified Support

Feb 18, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. We request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details or you may reach us at[protected]. Our customer service team will get in touch with you at the earliest to assist you.
Team IDFC FIRST Bank

Verified Support

Feb 24, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. We request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details or you may reach us at[protected]. Our customer service team will get in touch with you at the earliest to assist you.
Team IDFC FIRST Bank

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rajbir sangwan

Feb 20, 2020

Sir, I am using fast tag of IDFC FIRST BANK for my vehicle HR17A6588 My fast tag account user got expired, Now I want recharge the account but message appears as user got expired . My ID is 403755.Rajbir. please active my account

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Address: Chaakn, Pune., Pune, Maharashtra, 410501

I am holding idfc fast tag from last 9 months with new vehicle registration.
From last three months, i am trying to contact idfc customercare as i am not able to login idfc fasttag website for recharge.
No one is responding to customercare contact number from last three months.

Even i visited to idfc bank, as per them, they will not help in this, they only send email to fasttag dept and i will receive call from...

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I've sent emails along with required documents to idfc fastag links, for fastag account closure.

I've been calling their toll free number for almost a month, their executive never answers the call.

After emailing them, i never recieved any reply, visiting the nearest toll plaza, recieved the information, that you have to call on toll free number, no other alternative!!

I'm in a great deal of dilemma, what step to take next!

I recently checked my idfc fastag wallet which earlier was rs. 0 now shows balance is rs. -609 for "debit settlement!!"

Please help me with this situation.
Thanking you,
Dr. Sagar niphade

Jun 2, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2020

IDFC Bank Customer Care's response Dear Sir,
For Fastag related issues, you may write to us at [protected]@IDFCFIRSTBANK.COM or call us at[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank.

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rajbir sangwan

Feb 20, 2020

Sir, I am using fast tag of IDFC FIRST BANK for my vehicle HR17A6588. My fast tag account user got expired, Now I want recharge the account but message appears as user got expired . My ID is 403755.Rajbir. please active my account

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Address: Idfc first loan andheri branch, 400068

We have received payment reminder 100 of call for above subject. Were we would like to bring to your notice. While taking loan we have initiated with direct ecs process 2 pay my emi first emi a/cpayment regularly deducted and clear in smooth way. But after that am filled 3 mandate form and all of them rejected i have money in my bank account but emi not deducted automatically it is their fault but after date of emi they call 20 to 30 time daily from ladies to males chapari, tapori girls and boys calls and harass on phone please do something loan a/c no : 21726180 they are not finding the problem and each call has coming with different person with same dialog without understanding and helping the situation. Henceforth i also request them to send some person still they were not understanding the same. Now it seems idfc first bank is enjoying by harassing customer.

IDFC Bank customer support has been notified about the posted complaint.

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Address: 422009

My vehicle number is MH15EX4230 AND TAG NO 3XXXE880
I LAST USED IT ON 8TH JAN 2020 AT NASHIK SINNER TOLLWAYS FOR INR30 RS AND BALANCE WAS 264.26

Today when i logged into check the balance was surprised to find that Rs 65 was deducted from my account on 13th Jan as debit adjustment charges.

What are these debit adjustment charges ???

Earlier too i was charged for such useless transactions and IDFC is yet to refund the excess charges.

The customer care doesnot even bother to reply to the emails sent to them

Jun 1, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2020

IDFC Bank Customer Care's response Dear Sir,
For Fastag related issues, you may write to us at [protected]@IDFCFIRSTBANK.COM or call us at[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank.

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Address: 91

Journey date : 09/02/2020
Journey route : pune to mumbai
Car no.: mh03f2819

At pune entrance toll rs. 173/- colleted vide tranction id no: 0100000980439097630393 at 17:53 hrs

During exit at khalapur again toll rs. 173/- colledted vide transaction id no.: 0100000980468234223230 at 19:02 hrs

Since this is double deduction issue requesting to refund the same.

Aug 8, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2020

IDFC Bank Customer Care's response Dear Sir,
For Fastag related issues, you may write to us at [protected]@IDFCFIRSTBANK.COM or call us at[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank.

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Address: Bangalore Urban, Karnataka, 562125

I have taken rs 251000 now i want to close the loan. Only the idfc bank takes 15 to 20 days to provide the foreclosure letter with this is horrible where other banks provide with 2 days time or we can directly go to the bank and make the payment without foreclosure letter.

My foreclosure letter no is 39875840. Kindly provide me with the foreclosure letter at the earliest and reduce the days to issue the foreclosure letter...

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IDFC Bank Complaints & Reviews

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IDFC Bank reviews & complaints page 48

money not being refunded to my wheels eye wallet and not helping for fastag recharge issue

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fastag for baleno

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emi deducted twice

instacred facility

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two wheeler loan issue

money not being refunded to my fastag

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loan foreclosure - loan account no 12328738

service issues

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excess payment

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they call me 7-8 times a day

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banking services

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fastag blacklisted why

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idfc bank fastag blacklisted

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double deduction of fastag e toll

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idfc fastag customer care not responding at all

no consumer support

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social harassment by idfc employee on emi reminder call

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excess toll charged

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double deduction of toll on pune mumbai expressway mh03f2819

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foreclosure letter

IDFC Bank Complaints & Reviews

File a complaint to IDFC Bank

IDFC Bank reviews & complaints page 48

money not being refunded to my wheels eye wallet and not helping for fastag recharge issue

Post your Comment

fastag for baleno

Post your Comment

emi deducted twice

instacred facility

Post your Comment

two wheeler loan issue

money not being refunded to my fastag

Post your Comment

loan foreclosure - loan account no 12328738

service issues

Post your Comment

excess payment

Post your Comment

they call me 7-8 times a day

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banking services

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fastag blacklisted why

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idfc bank fastag blacklisted

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double deduction of fastag e toll

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idfc fastag customer care not responding at all

no consumer support

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social harassment by idfc employee on emi reminder call

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excess toll charged

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double deduction of toll on pune mumbai expressway mh03f2819

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foreclosure letter

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