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IDFC Bank Complaints & Reviews

1.8
Updated: Feb 20, 2026
Complaints 1234
Resolved
421
Unresolved
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IDFC Bank reviews & complaints page 47

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K
karthik pati
Jun 1, 2020
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Hi i brought washing machine from bajaj electronics in the month of DEC-2019 and EMI deduction was started from Jan-2020, during purchase they said after 5 EMIs, there will be 3 months EMI will be credited in your bank. But still ididnt received
IDFC Bank customer support has been notified about the posted complaint.
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    Dìpâñkãr Dey
    Jun 1, 2020
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    Address: Bethuadahari, Nakashi para

    Sir a aeps transcation was failed but money was debited customer account please refund this money quickly
    Money was debited 3020 rupees 06/04/20 at 20.00.25 a/c no:[protected].

    It's been 2 months and i haven't returned yet
    Please help and refund money as soon as possible.
    IDFC Bank customer support has been notified about the posted complaint.
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      Santosh Christian
      May 28, 2020
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      Address: Dasar

      I am not login this loan soping voucher
      IDFC Bank customer support has been notified about the posted complaint.
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        Poorva Parakh
        May 26, 2020
        Resolved
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        Resolved

        I paid an advance amt. Of emi - 2188/- for the month of june'2020 on 2nd may'2020. I'm trying to connect to the loan department for last one month to get my amount adjusted or refunded but whenever i call to that number it always says switched off. I tried to connect from the customer care number they say that we are unable to connect or your problem is recorded and you'll get a call within 24 hours. Neither i got any calls nor my mobile number got connected to the loan department. If these are the services you provide to your customers then this is my first and last time that i took loan from this bank. I'm really dissatisfied with the services of yours. I'm never going to recommend for this bank to any one else. Really hate the services.
        Aug 10, 2021
        Complaint marked as Resolved 
        IDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 27, 2020
        IDFC Bank Customer Care's response
        Dear Sir,
        We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our team will get back to you with an update.
        Team IDFC FIRST Bank.
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          rbora
          May 13, 2020
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          My Idfc card is blocked, I don't have any dues or issues, why is it blocked then... Account Id C3551186
          Name- Prodip Ch Bora
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            R
            rabi0078
            from Ranchi, Jharkhand
            May 11, 2020
            Resolved
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            Address: ERanchi, Jharkhand

            Dear sir/madam
            It is my kind request to provide the noc against my loan. The loan ac no is 14534915. Already i foreclose the loan. I will made the payment on 23 of march 2020 and the closer t r n is kkbk[protected]. Total amount i have paid rs.123328.00 on 23.3.2020. Please do the needful to tag the utr with my foreclose details and provide me the nocmd. Rabiul islam[protected]
            Also after closer of loan another emi of rs 9932/- debited from my account.
            My request when i get back the same in my account.
            Thanks
            Md. Rabiul islam
            Aug 5, 2021
            Complaint marked as Resolved 
            IDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 12, 2020
            IDFC Bank Customer Care's response
            Dear Sir,
            Thank you for reaching out. We are looking into this and our team will get in touch with you at the earliest to assist you. Team IDFC FIRST Bank
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              K
              kiranpfrancis
              May 5, 2020
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              Address: [email protected]

              I have received an sms stating to myphone no. [protected] stating

              Emi approaching! Your emi for rs.2, 00, 000.00 is due on 04/20/20 for idfc bank loan no. Xxxxx267391.
              Please do keep your account suitably funded.

              I have not taken any loan from idfc please check and revert.

              I received an sms again on 04/05/2020 regarding the same.

              I had logged a complaint with bank, but no specific reply other than a mail given a token no for complaint : [#433746]
              IDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 05, 2020
              IDFC Bank Customer Care's response
              Dear Sir,
              We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our team will get in touch with you at the earliest
              Team IDFC FIRST Bank.
              Jun 07, 2020
              Updated by kiranpfrancis
              Not resolved and the mail ID given for escalation don't work over and above new message sent.

              again send wrong sms. why are you not able to correct your mistake
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                S
                Sam4188
                May 1, 2020
                Resolved
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                Resolved

                temporary block my card without reason

                Re: blocking of idfc easy buy card without any valid reason

                Respected sir/mam
                My name is shubham mehra. I have the idfc easy buy card (Card number: c[protected]), which was active 3 days ago, but it was not visible on some merchandise, therefore i contacted the customer care service, who told me that it is a temporary issue and also executive said dont worry we sort out soon bcz your card is active and may be some technical...
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                shirish c patel
                Apr 12, 2020
                Resolved
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                Resolved

                I had recived fastag from bharthana tool (Vb tool), near karjan. I had received fasttag from tool plaza and i had received log id & link by sms on my cell phone no ;[protected] that time. When govt. Make it compalsary that time i triy to log in with received id and password but i cannot got login, it says your id got expired. So i tried to contact idfc toll free number but not responding. I cant opt for other app without cancellation of this app. So how can i get login to top up money or check my balance. For top up i have to go tool plaza and your person topup it. But i cant go every time to top up at tool. My vehical no is gj 4 ap 1534.
                May 27, 2020
                Complaint marked as Resolved 
                IDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 13, 2020
                IDFC Bank Customer Care's response
                Dear Sir,
                We regret the inconvenience caused to you. We request you to write to us at [protected]@idfcfirstbank.com or you may reach us at[protected]. Our team will get in touch with you at the earliest to assist you.
                Team IDFC FIRST Bank.
                Fastag account of IDFC bank shows expired.
                My car No is KA03MN7883.
                Registered mobile number : [protected].

                Request revival of account.

                Thanks.
                Jeffrey Davis.
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                  S
                  Surajits36
                  Apr 8, 2020
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                  Hi team,

                  I purchased product from myntra of 5798 on 20th march. However because of some unforeseen situations i canceled the same and myntra has confirmed that they have issued refund already. However i did not get any confirmation on this. This is cheating and bluff with customer trust. Due to this my partner bank hdfc has not canceled the emi and also deducted first emi from my account. Would request you to take immediate action on cancelling the loan. I am posting thus complaint to consumer forum as well for this harassment

                  As i bought two products so myntra cancelled and refunded amount in two parts.

                  2646.68 (2nd product) + 3150.99 (1st product) = 5797.67 (Total loan)
                  May 28, 2020
                  Complaint marked as Resolved 
                  IDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 09, 2020
                  IDFC Bank Customer Care's response
                  Dear Sir/ Madam,
                  We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our customer service team will get in touch with you at the earliest.
                  Team IDFC FIRST Bank.
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                    R
                    ram1946
                    from Mumbai, Maharashtra
                    Apr 6, 2020
                    Resolved
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                    My customer ID is [protected].In the present Crisis most of the Banks provide facility for online submission of 15H for the current financial year or extend the 15H form submission till June and waive TDS as per the form submitted for year 2019-20. This is to ensure that customers need not visit the Bank during lock out period. But this Bank is a poor service oriented one and one should refrain from this Bank since it is not prepared to operate a Bank under crisis possible because of incompetent non qualifies staff manning the Bank. Only the system works now in this bank always giving a Service request when a query is raised and the same will be closed without any resolution or any coordination with the customer. In my case a personnel from the Bank collected 15H on 30th March and that is the end of story. Mails to head customer care or CEO will be responded with SR number and that that is the end. The Bank should have facility for online 15H submission or use the common sense to waive TDS till June as done by some other banks in the country. It appears this bank management do not have both i.e proper IT staff or common sense!!!
                    Apr 8, 2020
                    Complaint marked as Resolved 
                    Received message from the Bank that my 15H is updated and TDS deducted will be refunded soon.
                    IDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 07, 2020
                    IDFC Bank Customer Care's response
                    Dear Sir,
                    We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our team will get back to you with an update.
                    Team IDFC FIRST Bank.
                    Apr 08, 2020
                    Updated by ram1946
                    I received a message from the Bank that necessary updates are done on 15H.
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                      vamshi11156
                      from Bengaluru, Karnataka
                      Apr 2, 2020
                      Resolved
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                      Resolved

                      Address: 8-7-176, Flat No. 204, RR Towers,

                      Hi have paid full amount as per your advise incl pre closer charges on 11th feb 2020, post that two emi's have deducted from my account..!!
                      I have wrote to customer care many times and wrot to you pno and rno as well but no resolution on this, given below are few ticket numbers which are yet to close since very long time.
                      41447231, 41482295,[protected], and have not received some ticket numbers.

                      And reaching your customer care over your so called hot lines is myth i believe.

                      Pl do let me know if you take some ownership and close this issue or i think i need to take legal advise from my legal team.
                      May 28, 2020
                      Complaint marked as Resolved 
                      IDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 02, 2020
                      IDFC Bank Customer Care's response
                      Dear Sir,
                      We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our team will get back to you with an update.
                      Team IDFC FIRST Bank.
                      How could you cut emi of this month because or during cobid-19 RBI bank declared that allow three month holiday

                      How could you cut emi from my bank account i will raised complaint of your bank to direct rbi bank
                      This is my mobile no.[protected] and loan no.mention in that picture
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                        I
                        ire
                        Apr 1, 2020
                        Resolved
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                        Resolved

                        Address: Jaipur, Rajasthan, 302017

                        Hi,

                        My name is deepak. I am customer of capital first/idfc since last 7-8 yeras. But sorry to say service is very very poor, number which you have mentioned in website its always switched off [protected]. Please stop making fool us if you are not able to provide service then shut down this bank. Requesting please ask your some senior person like md or ceo try to dial above customer care number. Dont know what they are doing just taking salary doing noting.
                        May 28, 2020
                        Complaint marked as Resolved 
                        IDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 02, 2020
                        IDFC Bank Customer Care's response
                        Dear Sir,
                        We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com with your concern. Our team will get in touch with you at the earliest
                        Team IDFC FIRST Bank.
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                          Mani202024
                          Apr 1, 2020
                          Resolved
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                          Resolved

                          Address: Mandya, Karnataka, 571434

                          I am manikanta bn having account in idfc first bank a/c [protected]. I visited ujjivan atm in pandavapura, mandya, karnataka-571434 to withdraw the money from my debit card. The amount i tried to withdraw is rs 7000. The issue is i did not received cash from atm but the money got deducted from my account.

                          The incident happened on 01-apr-2020 around 8.34 am hours ist.

                          My email id is [protected]@gmail.com
                          My phone number is [protected]

                          Request you to please help in the above case
                          May 28, 2020
                          Complaint marked as Resolved 
                          IDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 02, 2020
                          IDFC Bank Customer Care's response
                          Dear Sir,
                          We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com with your concern. Our team will get in touch with you at the earliest
                          Team IDFC FIRST Bank.
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                            K
                            Mar 25, 2020
                            Resolved
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                            Resolved

                            Address: 19-4-281/F/16/1/B, NEAR QATIJA MASJID, NAWAB SAHAB KUNTA, Hyderabad, Andhra Pradesh, 500053

                            Idfc Bank — unknown personal loan

                            1 Review
                            19-4-281/F/16/1/B, NEAR QATIJA MASJID, NAWAB SAHAB KUNTA, Hyderabad, Andhra Pradesh, India
                            [protected]@hotmail.com on Mar 25, 2020Mark as Resolved

                            I was Opend NRI Account online in IDFC bank in 2019 from Saudi Arabia.25th March 2020 i have noticed my CBIl score i found IDFC bank bank personal loan againest my name which i have not take. i was left India on 15 August 2019 for Saudi Arabia till date i have not visited INDIA. and i did not applied for personal in IDFC Bank the bank miss using my Pan card and other documents
                            i would like request with kindly remove or close the account from my name

                            thank you concern and looking hearing back
                            Mohammed khajapasha
                            PanNo AIWPP9423C
                            [protected]
                            [protected]
                            May 28, 2020
                            Complaint marked as Resolved 
                            IDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 26, 2020
                            IDFC Bank Customer Care's response
                            Dear Sir,
                            We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our customer service team will get in touch with you at the earliest.
                            Team IDFC FIRST Bank.
                            Otp didnt send on my no. but the information has been sent on my mail otp has been send successfully on your register no.
                            i want to know whats the reson behind it
                            I have sent money to someone. He did not get that money and same time my money also debited through phone pay. Its showing transaction failed bout money has been debited.
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                              K
                              Mar 25, 2020
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                              Address: 19-4-281/F/16/1/B, NEAR QATIJA MASJID, NAWAB SAHAB KUNTA, Hyderabad, Andhra Pradesh, 500053

                              I was Opend NRI Account online in IDFC bank in 2019 from Saudi Arabia.25th March 2020 i have noticed my CBIl score i found IDFC bank bank personal loan againest my name which i have not take. i was left India on 15 August 2019 for Saudi Arabia till date i have not visited INDIA. and i did not applied for personal in IDFC Bank the bank miss using my Pan card and other documents
                              i would like request with kindly remove or close the account from my name

                              thank you concern and looking hearing back
                              Mohammed khajapasha
                              [protected]
                              [protected]
                              IDFC Bank customer support has been notified about the posted complaint.
                              Filpkart purchase order cancel. Refund amount 27th my credit card account
                              Paid in filpkart. So my mobile banking account details verification and loan cancel due not eligible please check and clear problem.
                              Karthikraja karthik's reply, Mar 29, 2020
                              Filpkart order cancel refund my amount EMI credit card
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                                S
                                Shubsharma
                                Mar 22, 2020
                                Resolved
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                                Resolved

                                Address: Noida, etd tower idfc bank sec 132, 201301

                                Hello
                                My name is shubham sharma

                                I was selected in idfc bank and joined on 19/02/2020... After joining when i saw that my offer letter is comes from any other fake ravi named company... I ask with supervisor for that they convence me to pay 5000 for letter direct idfc bank payroll
                                .. I denied to do this... After that our whole team signatures on letter where corona virus leaves mentioned and ask with team leader to release us for leaves... Sourabh named team leader is fired me for that letter and not given any proper reason for termination... I lost my job unnecessary for taking care of my health... I need this job.. Please help me.

                                Apart from this in our bank there is many fakes name consultancys were hired candidates and asking for money... A huge scam is running south there... Please investigate
                                May 28, 2020
                                Complaint marked as Resolved 
                                IDFC Bank customer support has been notified about the posted complaint.
                                Mar 22, 2020
                                Updated by Shubsharma
                                Please help me as soon as possible
                                Verified Support
                                Mar 23, 2020
                                IDFC Bank Customer Care's response
                                Dear Sir,
                                We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com and our team will assist you.
                                Team IDFC FIRST Bank.
                                Verified Support
                                Mar 23, 2020
                                IDFC Bank Customer Care's response
                                Dear Sir,
                                We request you to share your contact details or you may write to us your concern along with your contact details on our official Facebook page https://www.facebook.com/idfcfirstbank/ or DM us on Twitter @IDFCFIRSTBank. We’d like to connect with you at the earliest to resolve your concerns.
                                Team IDFC FIRST Bank
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                                  Swain Mano Ran Jan
                                  from Powai, Maharashtra
                                  Mar 20, 2020
                                  Resolved
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                                  Resolved

                                  Address: plotno-355,sikharchandinagar,kiit,patia, near trinath temple, Khordha, Odisha, 751024

                                  3 reviews
                                  New delhi, delhi, india
                                  Chowkidar ramit rajput on oct 7, 2019submit a complaint
                                  Recently i wanted to purchase some product on emi by my easy buy card (Instacred) from flipkart and three time from another merchant but while i checkout the product and complete transaction its faild but otp i recived every time and i am facing notifications that there is technical error at the banks end try after some time but its almost week gone away but the problem is as it is...
                                  How worst experience evr
                                  May 28, 2020
                                  Complaint marked as Resolved 
                                  IDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 20, 2020
                                  IDFC Bank Customer Care's response
                                  Dear Sir,
                                  We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our team will get back to you with an update.
                                  Team IDFC FIRST Bank.
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                                    SabitaDevi123
                                    Mar 19, 2020
                                    Resolved
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                                    Resolved

                                    Address: Burdwan, West Bengal, 713359

                                    Hi i am sabita devi from west bangal.
                                    My account number 24195357 and my mobile number is [protected]
                                    I have buyed a computer component graphics card on idfc first bank durable loan and get a easy buy card from idfc the card is active but i can't purchase through online in amazon and filpkart there is no option showing idfc bank name in payment page. And while trying to buy a voucher through instacred my mobile num is registered with instacred but this is my registered mobile in idfc i spoke to customer for a month but there is no use they said we can't know slove this issue send a mail with screenshots of what's the issue facing. Please solve my problem as soon as possible.
                                    May 28, 2020
                                    Complaint marked as Resolved 
                                    IDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 20, 2020
                                    IDFC Bank Customer Care's response
                                    Dear Sir,
                                    We regret the inconvenience caused to you. Please write to us at social.[protected]@idfcfirstbank.com with your contact details or you may reach us at[protected]. Our customer service team will assist you at the earliest.
                                    Team IDFC FIRST Bank
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                                      karan katoch
                                      from Delhi, Delhi
                                      Mar 18, 2020
                                      Resolved
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                                      Resolved

                                      Hi,

                                      Your bank executive "rahul rathore" was harrasing me by calling my facebook friends and saying tu shaadi karne jaa raha mein tudwa dunga then he was saying chor hai tu bikhariyo se baat nahin karta mein

                                      Is this how you treat your customers? I have recorded that call and when i ask him why are you calling my facebook friends he was saying tu chor hai and he was literally shouting at me
                                      May 27, 2020
                                      Complaint marked as Resolved 
                                      IDFC Bank customer support has been notified about the posted complaint.
                                      Mar 18, 2020
                                      Updated by karan katoch
                                      Why it is showing as resolved?
                                      Verified Support
                                      Mar 18, 2020
                                      IDFC Bank Customer Care's response
                                      Dear Sir,
                                      We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com Our team will get in touch with you at the earliest
                                      Team IDFC FIRST Bank.
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