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IDFC Bank Complaints & Reviews

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Last updated Feb 17, 2024
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IDFC Bank reviews & complaints page 47

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T
Thomas Kurien
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag blacklisted why

Address:Ooppootil, Kowdiar, Thiruvananthapuram, Kerala, 695003

I had registered for fastag with idfc first bank agent (Rajasree motors) for my vehicle mercedes benz. As per toll authority idfc first bank is blacklisted & this fastag cannot be used.
I tried to contact idfc toll free number but not responding. I cant opt for other app without cancellation of this app.

Vehicle reg no: kl-01-cn-1617
Bar code : [protected]
Tag id : 34161fa820328ee802ecdd60
Mail id:...
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R
rahuljain147
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idfc bank fastag blacklisted

Address:Ghaziabad, Uttar Pradesh

I got my fastag from idfc bank, it was registered by the maruti regent car dealer, ghaziabad.

I recharged my fastag two three times and current balance showing as rs. 555. Now few days back i received a message from idfc bank that my fastag is blacklisted.

When i contacted to customer care they told that my rc is not submitted with idfc bank and suggested to write an email to [protected]@idfcbank.com with...
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R
Rajesh Ojale
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double deduction of fastag e toll

Address:91

While travelling pune-mumbai through express way (Mh03f2819) double deduction of fastag collected at pune toll naka as well as khalapur toll naka of rs. 173/- (2 times)

The details as below:

Transaction date time transaction no debit amt
09/02/2020 17:53 0100000980439097630393 173
09/02/2020 19:02 0100000980468234223230 173

Requesting to refund rs. 173/- asap...
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P
Prashant Shirsat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idfc fastag customer care not responding at all

Address:Chaakn, Pune., Pune, Maharashtra, 410501

I am holding idfc fast tag from last 9 months with new vehicle registration.
From last three months, i am trying to contact idfc customercare as i am not able to login idfc fasttag website for recharge.
No one is responding to customercare contact number from last three months.

Even i visited to idfc bank, as per them, they will not help in this, they only send email to fasttag dept and i will receive call from...
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S
sagar.niphade
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no consumer support

I've sent emails along with required documents to idfc fastag links, for fastag account closure.

I've been calling their toll free number for almost a month, their executive never answers the call.

After emailing them, i never recieved any reply, visiting the nearest toll plaza, recieved the information, that you have to call on toll free number, no other alternative!!

I'm in a great deal of dilemma,...
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Address:Idfc first loan andheri branch, 400068

We have received payment reminder 100 of call for above subject. Were we would like to bring to your notice. While taking loan we have initiated with direct ecs process 2 pay my emi first emi a/cpayment regularly deducted and clear in smooth way. But after that am filled 3 mandate form and all of them rejected i have money in my bank account but emi not deducted automatically it is their fault but after date of emi they call 20 to 30 time...
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N
Neeten
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess toll charged

Address:422009

My vehicle number is MH15EX4230 AND TAG NO 3XXXE880
I LAST USED IT ON 8TH JAN 2020 AT NASHIK SINNER TOLLWAYS FOR INR30 RS AND BALANCE WAS 264.26

Today when i logged into check the balance was surprised to find that Rs 65 was deducted from my account on 13th Jan as debit adjustment charges.

What are these debit adjustment charges ???

Earlier too i was charged for such useless transactions...
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7
752619.Rajesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double deduction of toll on pune mumbai expressway mh03f2819

Address:91

Journey date : 09/02/2020
Journey route : pune to mumbai
Car no.: mh03f2819

At pune entrance toll rs. 173/- colleted vide tranction id no: 0100000980439097630393 at 17:53 hrs

During exit at khalapur again toll rs. 173/- colledted vide transaction id no.: 0100000980468234223230 at 19:02 hrs

Since this is double deduction issue requesting to refund the same....
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A
araj1981
from Bengaluru, Karnataka
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foreclosure letter

Address:Bangalore Urban, Karnataka, 562125

I have taken rs 251000 now i want to close the loan. Only the idfc bank takes 15 to 20 days to provide the foreclosure letter with this is horrible where other banks provide with 2 days time or we can directly go to the bank and make the payment without foreclosure letter.

My foreclosure letter no is 39875840. Kindly provide me with the foreclosure letter at the earliest and reduce the days to issue the foreclosure letter...
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S
Srini26@
Dec 2, 2022
This thread was updated on Dec 2, 2022
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mobile number registration with instacred

Address:Chennai, Tamil Nadu, 60005
Website:www.idfcfirstbank.com

Hi am srinivasan from chennai my acc num 23024226 my mobile num is [protected]
I have buyed a mobile on idfc first bank durable loan and get a easy buy card from idfc the card is active but i can't purchase through online in amazon and filpkart there is no option showing idfc bank name in payment page. And while trying to buy a voucher through instacred my mobile num is registered with instacred but this is my registered mobile in idfc...
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कैलास पाटील
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

emi transaction

3099 rupees debited from my account,
But transaction is unsuccessful.
Dear customer, atm alert rs.3099 debited to your account 018/25614 on 04/02/2020 info:zaak epayment services[protected]. Clr. Balance:-43.4

Please solve my complaint
I'm continue trying zaak epayment customer care number but not available number
Please solve my complaint please....
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V
Vimal Popat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

closure of fastag

I following up with the company since 6th jan 2020 for closure of my fastag. Initially i was asked to provide a number of documents - that too only after i called up customer care several times. All matters are resolved since 16th jan 2020. Still they are not closing fastag and are giving false commitments.
My complain number registered with the bank is idfc_rs_3519...
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R
Rajesh Prasad,
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of amc and refund of money

Address:Kolkata, West Bengal

Sir,
I was bought a refrigerator of godrej and taken AMC but due to some defects in refrigerator I have returned the refrigerator to the godrej and godrej has already been returned my amount of the refrigerator as I have returned the refrigerator so there is no need of the AMC and yet the tenure of the AMC is not start .
Hence for the cancellation of AMC I have already written /mail done but not responding.
Further...
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R
rajkumar.natarajan
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

grama vidiyal micro finance loan

Address:selvapuram,, 641026

Dear sir/madam,

my name is aarthi. i got mahalir loan in gramavidiyal micro finance, selvapuram, coimbatore . the loan officer named ms.priyanka snatched a amount of rs.1000 through the group leader ms.vatsala from us saying that is a application fee. later we came to know that is a fraud. please take necesary action beacuse they are scamming many innocent people.
mobile no : [protected]

regards,
aarthi...
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S
Sanjeet bhati
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amazon voucher not sent by bank

Address:25 GHARBARA, Gautam Buddh Nagar, Uttar Pradesh, 201310

I have taken a loan on a amazon voucher from idfc capital first bank and the account no is 25294676 but i dont get the amazon voucher from the bank and the emi of that loan will be continued so we gave a request to cancel the loan but he did not cancel it and every month the bank deduct the amount of emi so we are requesting again to cancel the loan and refund our emi amount if not then gave us the amazon voucher...
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P
Pillai T.N.
from Attingal, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag recharge not working online

Address:11 th main road,Annananag, Chennai, Tamil Nadu, 600040

My car has fasatq and has credit rs 500 appi need to recharge. I have been attempting this for over a month the account gets locked or already locked. The password is so difficult to obtain and mention. Worse than a bank transaction.
Call centre not helpful
Immediately i have to recharge. We are senior citizens. Recharging should be made simple...
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S
shaktising1122
from Palwal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idfc fastag blacklisted for my truck

Address:J6, shanti colony, Ring road, Madhavaram, Chennai, Tamil Nadu, 600060

I'm from chennai and got a tag from a dealer at the local toll plaza, i wanted paytm but he told idfc tags are good. He told me to download boss app and do the verification and gave me the tag. After verification in boss app still the idfc tag shows blacklisted. I contacted the dealer he keeps on telling that it is in process. I tried calling idfc bank customer care multiple times, still they gave no response. They never pick up any calls.br...
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A
Azeem
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tds refund for q2, q3, q4 2018-19

Address:6-5-353, NEW BHOIGUDA, SECUNDERABAD, Hyderabad, Andhra Pradesh, 500003

We have applied for tds refund on idfc bank for long time.

Loan account number 12334363
Promunt online services private limited

2018-19 q2- rs.14.968/-
2018-19 q3- rs.6, 425/-
2018-19 q4- rs.5, 674/-

We have sent mails to all escalation matrix wit ticket ids,
36958061, 10668642, 34076436, 35426042, 36958061, 38079094.

We have sent hard copies twice...
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B
Babla9
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag showing blacklisted

Address:Mumbai City, Maharashtra

I have sufficient balance in the fast tag account. I have got the below message from the bank saying my fastag account has been black listed.

Tag 3XXX3160 for vehicle no. WDC2539036L018431 has been blacklisted/blocked. Call Helpline No: [protected]

Trying the helpline but no response even after holding for 30 minutes....
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M
maggarwal3
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag blacklisted

Address:Ghaziabad, Uttar Pradesh, 201002

I got my Fastag from IDFC Bank, it was registered by the Maruti Nexa Car Dealer, Akshardham, Delhi
I recharged my Fastag with Rs. 500 and current balance showing as Rs. 600. When I used it first time on Eastern Peripheral Expressway, it showed me as Blacklisted and it can not be used.

I tried to contact Customer Care but nobody respond.
Not Happy with the service of IDFC Bank.

Thanks
Manish...
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