IDFC Bank Complaints & Reviews

Hi
I have using easy buy card from capitalfirst cum idfc first bank. Now when i am trying to purchase voucher from flipkart or amazon to buy the product its not allowing me. I want to buy furniture for that even i have approached pepperfry for whom they have mentioned it is avaialble on physical stores. There also its not avaialble. Really disappointed with thier services.
I ahve raised complaint with thier head customer care...

I have completed and closed my bike loan 2 months ago and still not seeing it in cibil. This bank is very slow in service. I have paid all dues and closed the loan. Also i have received noc from them but cibil still shows 5-6 months due left. This irresponsible of bank has badly impacted my credit score. Please update with cibil asap. Loan account no[protected]....

I recharged to my wheels eye wallet and recharged my vehicle no. Hr63b 9885 having i'd no.[protected].
But due to direct recharge my fastag is not showing balance but my vehicle no. Hr63b 9885 is showing 1000 rs.
And the concerned idfc bank is not refunding the amount to wallet.
Kindly assist me regarding this situation and take proper action against this bank because even after complaining by email to their coustmer service,...

Dear Sir

I have sent several mail regarding this but no response from the IDFC bank team.
I have made the fore clouser of loan of Rs. 127814 on February 21, 2020. I am calling the customer care on daily basis they used one word no updates happend.

The below is the mail sent to customer care, PNO IDFC. Further to this IDFC bank has been deducted EMI again in this month.

Compare to other...

I had by mistakenly transferred funds for my already closed account for which i spoke to customer care & it has been 2 months, i haven't got my money back inspite of several commitments over the email, customer service is pathetic & these ppl are completely non professional as they do not know the meaning of tat. Even after escalations everytime they have a standard email reply and the time of resolution is increased by 20 working days but...

I travelled from nashik (Maharashtra state) to thane (Maharashtra).

On[protected], at 09. 36. Hrs. At ghoti toll amount deducted at plaza is rs. 110/-

On same date at 14.25 hrs, at arjunalli plaza, the amount deducted is rs. 110/-.{within 24 hrs)
It should be half

I request you, sir, to look in to the matter,

I am holding idfc bank fasttag card.

Thank you...

I have activated dnd through their company still they keep on calling me 7-8 times a day from different numbers. I have even talked to customer care helpline number many times still there is no difference i still receive calls.
Their executives often say me this is system generated call even though i have requested them to remove my number from their list there is no major necessary action taken from their part...

I had by mistakenly transferred funds for my already closed account for which i spoke to customer care & it has been 2 months, i haven't got my money back inspite of several commitments over the email, customer service is pathetic & these ppl are completely non professional as they do not know the meaning of tat. Even after escalations everytime they have a standard email reply and the time of resolution is increased by 20 working days but...

I had registered for fastag with idfc first bank agent (Rajasree motors) for my vehicle mercedes benz. As per toll authority idfc first bank is blacklisted & this fastag cannot be used.
I tried to contact idfc toll free number but not responding. I cant opt for other app without cancellation of this app.

Vehicle reg no: kl-01-cn-1617
Bar code : [protected]
Tag id : 34161fa820328ee802ecdd60
Mail id:...

I got my fastag from idfc bank, it was registered by the maruti regent car dealer, ghaziabad.

I recharged my fastag two three times and current balance showing as rs. 555. Now few days back i received a message from idfc bank that my fastag is blacklisted.

When i contacted to customer care they told that my rc is not submitted with idfc bank and suggested to write an email to [protected]@idfcbank.com with...

While travelling pune-mumbai through express way (Mh03f2819) double deduction of fastag collected at pune toll naka as well as khalapur toll naka of rs. 173/- (2 times)

The details as below:

Transaction date time transaction no debit amt
09/02/2020 17:53 0100000980439097630393 173
09/02/2020 19:02 0100000980468234223230 173

Requesting to refund rs. 173/- asap...

I am holding idfc fast tag from last 9 months with new vehicle registration.
From last three months, i am trying to contact idfc customercare as i am not able to login idfc fasttag website for recharge.
No one is responding to customercare contact number from last three months.

Even i visited to idfc bank, as per them, they will not help in this, they only send email to fasttag dept and i will receive call from...

I've sent emails along with required documents to idfc fastag links, for fastag account closure.

I've been calling their toll free number for almost a month, their executive never answers the call.

After emailing them, i never recieved any reply, visiting the nearest toll plaza, recieved the information, that you have to call on toll free number, no other alternative!!

I'm in a great deal of dilemma,...

We have received payment reminder 100 of call for above subject. Were we would like to bring to your notice. While taking loan we have initiated with direct ecs process 2 pay my emi first emi a/cpayment regularly deducted and clear in smooth way. But after that am filled 3 mandate form and all of them rejected i have money in my bank account but emi not deducted automatically it is their fault but after date of emi they call 20 to 30 time...

My vehicle number is MH15EX4230 AND TAG NO 3XXXE880
I LAST USED IT ON 8TH JAN 2020 AT NASHIK SINNER TOLLWAYS FOR INR30 RS AND BALANCE WAS 264.26

Today when i logged into check the balance was surprised to find that Rs 65 was deducted from my account on 13th Jan as debit adjustment charges.

What are these debit adjustment charges ???

Earlier too i was charged for such useless transactions...

Journey date : 09/02/2020
Journey route : pune to mumbai
Car no.: mh03f2819

At pune entrance toll rs. 173/- colleted vide tranction id no: 0100000980439097630393 at 17:53 hrs

During exit at khalapur again toll rs. 173/- colledted vide transaction id no.: 0100000980468234223230 at 19:02 hrs

Since this is double deduction issue requesting to refund the same....

I have taken rs 251000 now i want to close the loan. Only the idfc bank takes 15 to 20 days to provide the foreclosure letter with this is horrible where other banks provide with 2 days time or we can directly go to the bank and make the payment without foreclosure letter.

My foreclosure letter no is 39875840. Kindly provide me with the foreclosure letter at the earliest and reduce the days to issue the foreclosure letter...

Hi am srinivasan from chennai my acc num 23024226 my mobile num is [protected]
I have buyed a mobile on idfc first bank durable loan and get a easy buy card from idfc the card is active but i can't purchase through online in amazon and filpkart there is no option showing idfc bank name in payment page. And while trying to buy a voucher through instacred my mobile num is registered with instacred but this is my registered mobile in idfc...

3099 rupees debited from my account,
But transaction is unsuccessful.
Dear customer, atm alert rs.3099 debited to your account 018/25614 on 04/02/2020 info:zaak epayment services[protected]. Clr. Balance:-43.4

Please solve my complaint
I'm continue trying zaak epayment customer care number but not available number
Please solve my complaint please....

I following up with the company since 6th jan 2020 for closure of my fastag. Initially i was asked to provide a number of documents - that too only after i called up customer care several times. All matters are resolved since 16th jan 2020. Still they are not closing fastag and are giving false commitments.
My complain number registered with the bank is idfc_rs_3519...