[Resolved]  IDFC Bank — resetting of fastag account

Sir,
I am using fast tag of IDFC FIRST BANK for my vehicle HR02-AJ-1096 . My fast tag account user got expired, Now I want recharge the account but message appears as user got expired . My ID is 278968.Charanjeet
I am also in touch with their help line no.[protected] and making mails since three days, but all is vain even sending mails are not the suitably replied.
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May 27, 2020
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2019
IDFC Bank Customer Care's response
Dear Sir,
We sincerely regret the inconvenience caused. Kindly DM your contact details; we’d like to connect with you at the earliest to resolve your concerns.
Team IDFC FIRST Bank
 
6 Comments

Comments

Dear Sir
Before 1 month I have bought IDFC fast tag from jaipur (Chomu) Toll but that not working any person not meet me in Rajasthan how can I replease that tag
Contact no [protected]
I am working as An IC with black buck my sales code is 162148 We have requested for closing fastag for some vehicles after 9 days of waiting didn't get any response . Aslo tried to contact with customer care but it's failed to connect.
Vehicle numbers are
MH24AB8940
KA56 4671
MH24AB8599
DN09Q9715
MH24AU4125
MH24AU4126
MH24J8795
MH24J6775
Kindly provide proper solution as soon as possible
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BanksIDFC Bankfastag user account expired
Idfc Bank — fastag user account
Submit a Complaint
User id 67783.Roshan, , recharged in september, having sufficient balance, the account has been expired, not able to use it when required. No one picks up the toll free number, no email ids mentioned to share the greviance. What kind of services are being offered by this bank???

Nothing has been sent on sms about the expiry of the tag,
BanksIDFC Bankfastag user account expired
Idfc Bank — fastag user account
Submit a Complaint
User id 67783.roshan having sufficient balance, the account has been expired, not able to use it when required. No one picks up the toll free number, no email ids mentioned to share the greviance. What kind of services are being offered by this bank???

Nothing has been sent on sms about the expiry of the tag,
I am using fast tag of IDFC FIRST BANK for my vehicle HR26-CG-0971. Whenever I try to login to portal to recharge the tag it not allowing me to login and thwoing error ''Sign-in failed:user account has expired".

PLease help asap. I do not have any other fast tag and I need to hit the highway tomorrow morning.
I am using fast tag of IDFC FIRST BANK for my vehicle CH01BC8733. I could not login to the account, as my Sign-in failed due to the expiry of fasttag account, Now I want recharge the account but message appears "Sign-in failed: user account has expired".
I could not connect to the line no. Please help.
Ghan Shyam Singh Saini

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