IDFC Bank Complaints & Reviews

Address: C-27 manas city Indira Nagar lucknow, Lucknow, Uttar Pradesh, 226016

Today on 5th of december 2019 i got a message regarding ₹2880 deducted from my primary bank account and idfc first loan / capital first has debuted the same from my account. I don’t have any active loan with this bank neither i applied for a new one. All my previous loan has been successfully paid off. I have tried reaching out to the customer care even tried to registered complain from their portal but nothing is working out. I don’t know why the government is sleeping like this that they don’t even know what’s going around.
Kindly help me out with the situation
Regards
Yash uday singh
[protected]
[protected]@gmail.com

Aug 14, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2019

IDFC Bank Customer Care's response Dear Sir,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

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M

Masive Lockey Praveen

from Chennai, Tamil Nadu

Dec 6, 2019

Sir i have opened new fastag they gave me a login id password and i have entered in ur website 3 to 4 times and the account is blocked is appeared in front of page.kindly pls un block my fastag account

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I have purchased fasttag with IDFc and been chasing for activation for 10days. Neither msg or email has been received. Representative is just ignorant.
No customer care representative to answer even waiting for 30mins.

After follow up multiple times, still no updates or resolution. Even after buying, I am unable to travel on highways as this is neither activated or will be able to topup.

Worst part is toll-free number is for name sake and music and auto answering.

Aug 12, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2019

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. Please write to us at social.[protected]@idfcfirstbank.com from your registered email ID with your contact details. We will look into this on priority.
Team IDFC FIRST Bank

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Address: Chennai, Tamil Nadu, 600037

I have paid my emi in paytm bcoz of error occurred in my bank account so i have paid in paytm. And check the bounce chrge amount for october month i have paid in october 2 and also the bounce charge was credited to my account for 2times, for november i have paid in 4th november and also the bounce charge was credit to my account 2 times so kindly check it and kindly reverse the bounce charge amount that was credit to my idfc loan account. Here i close with my account details:

Aug 6, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Dec 02, 2019

Updated by Ray Sathish Loan account no:24798396

Verified Support

Dec 04, 2019

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. Please write to us at social.[protected]@idfcfirstbank.com from your registered email ID with your contact details. We will look into this on priority.
Team IDFC FIRST Bank

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Address: Near Kalpana Nursing Home, E-1860 Rajajipuram, Lucknow, Uttar Pradesh, 226017

First, i bought some clothes at myntra of about 4200 but refunded some of that order. Then i ordered some of about 4000, which i liked so kept it. I used the instacred cardless emi option. My easy buy limit is 100000.
The problem is that now i'm trying to buy something of about 8000 at myntra but the instacred cardless emi option is not showing up.
What should i do?

May 27, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

IDFC Bank Customer Care's response Request you kindly share below details to assist you further on subject case .

Loan account number
Customer Name
Registered email ID

Dec 02, 2019

Updated by Kim Yana Loan account number[protected]

Customer name- Kanchan Srivastava

Registered email id- [protected]@gmail.com

Verified Support

Dec 04, 2019

IDFC Bank Customer Care's response Dear Customer
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

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R

RANJAN GOPE

from Mumbai, Maharashtra

Dec 3, 2019

Mobile

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Address: 560016

I took a loan from rupeeredee and cleared the amount before the due date i. E 27th november 2019 and received a message from bank that the mandate has been cancelled. And today i. E 28th november around 10:00am the money was automatically debited from my account. I have a family's emergency my grandfather is under treatment and this money is really important. Please help.

IDFC Bank customer support has been notified about the posted complaint.

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Address: 560100

I have purchased fastag from idfcbank, due to personal reasons i have not log in to my online account to recharge my fastag
From last 15 days i am keep trying on customer care number to unlock my acccount but call not connecting and no other ways of communication i can make it

One side govt of india says we need to have fastags, other sides these banks are not providing the services properly, as a customer we need to suffer

May 29, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

IDFC Bank Customer Care's response Dear Customer,
We understand your concerns and regret the inconvenience cause to you. Kindly write to us at social.[protected]@idfcfirstbank.com with your contact details. Our team will get in touch with you at the earliest to help resolve your concern quickly.
Team IDFC FIRST Bank

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Sir,
I am using fast tag of IDFC FIRST BANK for my vehicle HR02-AJ-1096 . My fast tag account user got expired, Now I want recharge the account but message appears as user got expired . My ID is 278968.Charanjeet
I am also in touch with their help line no.[protected] and making mails since three days, but all is vain even sending mails are not the suitably replied.

May 27, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2019

IDFC Bank Customer Care's response Dear Sir,
We sincerely regret the inconvenience caused. Kindly DM your contact details; we’d like to connect with you at the earliest to resolve your concerns.
Team IDFC FIRST Bank

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A

Amit Sarkar Jarauda

Jan 1, 2020

Dear Sir
Before 1 month I have bought IDFC fast tag from jaipur (Chomu) Toll but that not working any person not meet me in Rajasthan how can I replease that tag
Contact no [protected]

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T

tamboli nisar

Jan 18, 2020

I am working as An IC with black buck my sales code is 162148 We have requested for closing fastag for some vehicles after 9 days of waiting didn't get any response . Aslo tried to contact with customer care but it's failed to connect.
Vehicle numbers are
MH24AB8940
KA56 4671
MH24AB8599
DN09Q9715
MH24AU4125
MH24AU4126
MH24J8795
MH24J6775
Kindly provide proper solution as soon as possible

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B

Bharath04

Jan 22, 2020

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BanksIDFC Bankfastag user account expired
Idfc Bank — fastag user account
Submit a Complaint
User id 67783.Roshan, , recharged in september, having sufficient balance, the account has been expired, not able to use it when required. No one picks up the toll free number, no email ids mentioned to share the greviance. What kind of services are being offered by this bank???

Nothing has been sent on sms about the expiry of the tag,

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B

Bharath04

Jan 22, 2020

BanksIDFC Bankfastag user account expired
Idfc Bank — fastag user account
Submit a Complaint
User id 67783.roshan having sufficient balance, the account has been expired, not able to use it when required. No one picks up the toll free number, no email ids mentioned to share the greviance. What kind of services are being offered by this bank???

Nothing has been sent on sms about the expiry of the tag,

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P

pankaj0808

from Surat, Gujarat

Sep 26, 2020

I am using fast tag of IDFC FIRST BANK for my vehicle HR26-CG-0971. Whenever I try to login to portal to recharge the tag it not allowing me to login and thwoing error ''Sign-in failed:user account has expired".

PLease help asap. I do not have any other fast tag and I need to hit the highway tomorrow morning.

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G

gsssaini

from Delhi, Delhi

Dec 15, 2020

I am using fast tag of IDFC FIRST BANK for my vehicle CH01BC8733. I could not login to the account, as my Sign-in failed due to the expiry of fasttag account, Now I want recharge the account but message appears "Sign-in failed: user account has expired".
I could not connect to the line no. Please help.
Ghan Shyam Singh Saini

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Address: D-1/46, Gali no 07, baprola vihar, dass garden, new delhi, New Delhi, Delhi, 110043

Sir,
The idfc first bank is continuously deducting fraud emi in my account. They also issued an loan (Loan no #[protected] in my name which they haven't given to me. They are stoling the money from last 4 months. I have complained about this many times but they are not responding to it and always gives my same answer that it will be resolved in 20 days from last 4 months. They are also not letting me contact to their nodal officer for complaint. Due to this we suffer the great loss and metal torcher. Their behavior is abusive. Due to this my father got panic attack.
Please resolve my complaint as soon as possible and give my money back with proper compensation for the loss that we have suffer.

Jun 2, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you.
Team IDFC FIRST Bank

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N

[email protected]

from Mumbai, Maharashtra

Nov 26, 2019

Hello sir mai flipkart se koi product select krta hu to jaise hi payment option m jata hu to EMI select krta hu to wha pe IDFC CPITAL FIRST by easy card ka options show nhi ho rha hai

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Address: crome - LBS marg, Bhandup west, Mumbai City, Maharashtra, 4000078

We have received payment reminder letter for above subject. Were we would like to bring to your notice. While taking loan we have initiated with direct ecs process with 2 loan a/c.in which one a/c payment regularly deducted and clear in smooth way. But on a/c no : 21574670 they are not finding the problem and each call has coming with different person with same dialog without understanding and helping the situation. Henceforth i also request...

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Address: 560001

I had taken a loan and wanted to close. Either customer care number is not reacheable & customer care email id: [protected]@idfcbirstbank.com is also getting bounced.

This means idfc first bank not allowing to close the loan. Hence, i will give the police complaint against them and all their remaining payment will be not cleared until idfc first reaches back.

Aug 7, 2021

Complaint marked as Resolved

Verified Support

Nov 15, 2019

IDFC Bank Customer Care's response Dear Sir,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

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Address: Pune, Maharashtra, 411041

Took a loan from idfc bank for 7lakh and did foreclosure of loan and requested for same, meanwhile after calculating the amount i requested loan from axis bank to get the dd and give same to idfc bank. However i have given the dd for 657000/- and still idfc bank said i have to pay 53000/- as foreclosure charges are 5%. It's been 2 months my emi is getting bounce as they are charging for entire amount, where as i. Have already submitted dd to them and asked for emi on remaining amount of 53000. No one is helping me from the bank they are suggesting me to settle the remaing amount which will affect in my cibil.

May 29, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our team will get in touch with you at the earliest
Team IDFC FIRST Bank.

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Address: 51 2nd main road, Kaveri nagar kurubarahalli, Bangalore, Karnataka, 560079

Hi

I'm experiencing a pathetic service from instacred, i purchased a voucher for flipkart from instacred my amount got deducted from my idfc first loan account, even the emi has been created but haven't received the voucher yet. I have attached the screenshot for your reference.

Very lame service not at all satisfied, no proper customer support, no contact point. I'll never purchase anything from instacred again.

Please look into it and do the needful.

Thanks & regards
Mohammed MS Muzammil

May 29, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2019

IDFC Bank Customer Care's response Dear Sir,
We understand your concerns. However, in order to resolve your issue we would require more information. Please write to us at social.[protected]@idfcfirstbank.com from your registered email ID with your contact details. We will look into this on priority.
Team IDFC FIRST Bank

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A

Ash Michael

from Mumbai, Maharashtra

Nov 13, 2019

Sir mene flipkart se koi product buy kiya ..but usme emi ke option me idfc first ka option aara he nahi hai...what to do sir?

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IDFC Bank Customer Care's response, Nov 28, 2019

Verified Support

Dear Sir,
We understand your concerns. In order to resolve this, we will need more information. Please write to us at [email protected] from your registered email ID with your contact details. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank

A

Akki270692

from Mumbai, Maharashtra

Nov 20, 2019

I book my product online through but i entire wrong otp 2 times thats why my otp on my mobile number [protected] is block, pls unblock my otp

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IDFC Bank Customer Care's response, Nov 28, 2019

Verified Support

Dear Sir,
We understand your concerns. In order to resolve this, we will need more information. Please write to us at [email protected] from your registered email ID with your contact details. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank

V

Vetrikondan r

from Chennai, Tamil Nadu

Nov 27, 2019

I want my voucher details in idfc first bank

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Address: Plot No 79, Residency Building, Residency Road Richmond Town Bengaluru - 560025, Bangalore, Karnataka, 112233

My name is palagiri karamthulla I had ordered 448/- of RS.Amount (True Desire Full body 3-in-1 Slim fit 3D 360 Degree protection Hybrid Bank Cover for Redmi Note 5Pro) in Amazon on 23rd oct 2019 and after 26th cot 2019 I returned this order due to personal reason. And on 26th 0ct 2019 amount is
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
#[protected]and told me to fill charge dispute form but IDFC Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is [protected] and a/c No -[protected]
Thanks you sir.

Aug 13, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2019

IDFC Bank Customer Care's response Dear Customer,
We understand your concerns. However, inorder to resolve your issue we would require more information. Please write to us at social.[protected]@idfcfirstbank.com from your registered email ID with your contact details. We will look into this on priority.
Team IDFC FIRST Bank

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komal kumar suryawanshi

from Bhopal, Madhya Pradesh

Nov 5, 2019

I would like to inform you that plz send me instacred emi card voucher plz send i request you.
my number is [protected]
mail id :- [protected]@gmail.com

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S

Sanjib Barthakur

from Muragacha, West Bengal

Nov 21, 2019

Voucher not received even 3 months after application and emi s posted and debited. Horribly dissatisfied with your service

Sanjib Barthakur

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Address: Vadodara, Gujarat

Dear sir/madam,

I have an account in idfc first bank.
Details are as below:
1. Customer name: rutu kansara
2. Branch: vadodara, gujarat

My query is as below:

As explained by bank representative during account opening, i will get 250rs cashback every month on movie ticket booking from book my show application using idfc debit card.
I have booked movie ticket from book my show using idfc debit card on 12/10/2019 but till date i have not received cash back amount.

Above query was submitted on on 24/10/2019.

Till date query is not resolved.

Aug 7, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2019

IDFC Bank Customer Care's response Dear Sir,

We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact details to assist you further.

Regards,
Team IDFC FIRST Bank

Nov 03, 2019

Updated by Gaurang M. Kansara Till date not resolved.

Verified Support

Nov 19, 2019

IDFC Bank Customer Care's response Dear Customer,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

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S

Sornapudi Devi

from Coimbatore, Tamil Nadu

Nov 5, 2019

Hi,
I have cleared idfc loan amount last month itself, according to their norms emi should debit in Successive month and refund it again with in 15 days, but one month goes still debited emi not credited, people were not responding too

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A

Assholk Takbhate

from Mumbai, Maharashtra

Nov 8, 2019

There is no option of idfc bank on flipkart to buy emi i tried many times but there is no option available there

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Address: Thrissur, Drc, Thrissur, Kerala, 680701

I bought a product from flipkart through idfc emi. I cancelled that order and they refunded the amount to idfc. I sent all proofs to idfc bank of refund that i got from flipkart but till now they didn't respond to my emails and calls. I called every 5 days but they are saying we will do like that. They are deducting my emi from the account it has been 60+ days. No response from their side

Aug 14, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2019

IDFC Bank Customer Care's response Dear Sir,

We are here for you. Request you to write to us at social.[protected]@idfcfirstbank.com with your contact details to assist you further.

Regards,
Team IDFC FIRST Bank

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Address: Bangalore, Karnataka

I am Vikram kulkarni. I have a personal loan with your bank with Loan ac number 12271438. I have not paid my loan from 3 months, due to some family medical emergencies. I will make the payment shortly.

But your recovery agent uses abusive language which is really sad. His number is [protected]. I have the audio clippings also where he is abusing in kannada language. Please take care of this.

Aug 14, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2019

IDFC Bank Customer Care's response Dear Sir,

We are here for you. Request you to write to us at social.[protected]@idfcfirstbank.com with your contact details to assist you further.

Regards,
Team IDFC FIRST Bank

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Address: athawa gate surat branch ., Surat, Gujarat, 395001

Dear team,

I have received a offer from idfc first bank were bank official mr. Karan and vikas committed me for 13% roi and now after submission of all the document they forced me for higher roi 15+ which is ethically wrong practice they are doing. They have taken my signature on blank bank document. And taken fee charges of 300/- for document. Requesting you to please take necessary action on your team. And full fill the commitment of 13% roi.

Aug 11, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

IDFC Bank Customer Care's response Dear Sir,

We regret the inconvenience caused to you. Please write to us at social.[protected]@idfcfirstbank.com along with your contact details and we will resolve your concern at the earliest.

Regards,
Team IDFC First Bank

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I have got three vouchers from instacred to purchase in Flipkart I have used only one voucher of rs.10000 remaining two vouchers worth of ra.20000 unable to use .contacted Flipkart they clearly said that voucher providers has to reset the voucher unfortunately I am sending mails after mail to fleximoneyinstacred not getting the proper reply.i have started paying emi without using money this is really painful.
Need some solution

IDFC Bank customer support has been notified about the posted complaint.

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Address: Visakhapatnam, Andhra Pradesh, 531035

I have idfc consumer emi card and i have taken loan in idfc for ac and i paid intime all emis.. But they blocked my emi card without any mistake from myside..

I just stopped emi for this month and informed them that i[censored] release blocked status then i will pay the emi.. They said that they will unblock the card but how many times i kept the request they didnt cared my responce and even before i intimated them they raised bounce...

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Address: Hong Kong Market, SBI ATM, Gurgaon, Haryana, 122011

I am Ankit Sehgal having account in IDFC First bank. I visited one of the SBI ATM in Hong Kong Bazaar, Sec 57 Gurugram, Haryana to withdraw the money from my debit card. The amount I tried to withdraw is Rs 7500. The issue is I did not received cash from ATM but the money got deducted from my account.

The incident happened on 18-Oct-2019 around 17:20 hours IST.

My email ID is [protected]@gmail.com
My Phone Number is [protected]

Request you to please help in the above case.

Aug 12, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2019

IDFC Bank Customer Care's response Dear Sir,

We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact details to assist you further.

Regards,
Team IDFC FIRST Bank

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A

Anuj Sharma R

from Coimbatore, Tamil Nadu

Oct 24, 2019

User details:
email id; [protected]@gmail.com
phone; [protected]
city; Bengaluru

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M

michael swaminathan

Mar 4, 2020

money deducted from my account but not received cash in atm

my amount was 2000 rs

my name is - michael stephen swaminathan
my register phone no is [protected]

IDFC Bank Complaints & Reviews

File a complaint to IDFC Bank

IDFC Bank reviews & complaints page 51

fraud deductions. account debited after loan settlements

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fastag - no response after purchase. customer care not answered

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bounce charges

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instacred easy buy card

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nach auto debit

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no support for fastag purchased

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resetting of fastag account

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fraud emi deduction, metal harassment, abusive behavior

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harassment by reminder on payment of loan a/c 21574670

idfc fraud banking system

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personal loan foreclosure

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vaucher

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amount was sent to my a/c but it's not credited.

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cashback on movie ticket booking

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unwanted emi from idfc bank

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abusive language used by recovery team of personal loan

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loan roi false commitment

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regarding redemption of flipkart voucher

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consumer loan card blocked

did not received cash from atm but money deducted from account

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