IDFC Bank Complaints & Reviews

Subject: Loan wrongly linked to my name and PAN (CKAPK1029B) (Loan account number : 6629861)

Respected Sir/Madam,

It came to my notice during routine checking of my CIBIL score on Paisa Bazaar.com that IDFC First Bank is showing a "consumer loan" in my name. (Consumer loan number: 6629861 )

The credit account information details are attached.

I must inform you that I have neither applied nor received any "consumer loan" from IDFC First Bank (earlier Capital First) and this loan is wrongly standing in my name due to which I am unable to apply for other loans or credit card which is creating a lot of problem .

Also, the address which is showing is of Chandigarh whereas I have no connection or link in that area.

I would like to inform that I am simple salaried person and the only earning person in my family, I request your intervention in this matter and remove this loan from my name and . I have also informed through email, copy of which is attached for your reference.

Request you to take up this matter on urgent basis.

Thanks and Regards
AMAN KUMAR
(PAN:CKAPK1029B)
Dated : 16 Sep 2019
Place : Gurugram

Hi

I'm experiencing a pathetic service from instacred, i purchased a two voucher for sangeetha mobiles from instacred my amount got deducted from my idfc first loan account, even the emi has been created but haven't received the voucher yet. I have attached the screenshot for your reference.

Very lame service not at all satisfied, no proper customer support, no contact point. I'll never purchase anything from instacred again.

Please look into it and do the needful.

Thanks & regards
Firoz Pasha
[protected]

I was unable to purchase a mobile on amazon using insta cred emi. It was showing that you are not eligible to use instacred at the moment. Why it was showing like that i want to know the problem. And i kindly request you to rectify the problem and allow me to buy the phone as soon as possible. My registered mail id is [protected]@gmail.com. And registed mobile no is [protected].

Hi dear,

I have raised a account open request on 30 aug, then executive come at my home on 3rd september and saying that tab is not working and carry document and assure account will open within 24 hours. Luckly after a lot of followup account open after 7 days later on 9th sep in freezed state. I again complain on 11 sep they raised a request for account unfreeze even already they created tickets prior and told me in 24 hours you will get resolution. Today 13 sep again i call to customer care saying that again i will create a ticket and in 24 hours it will resolve. I asked what happen with ticket raised on 11set at 12pm he is saying after 24 hours it resolve. I again ask it's already passed 24 hours then he say after 24-48 48 hours. Again i say 48 also already passed then he say in terms of idfc bank 48 hours means eod (Special calender).. Lol.. I say why i need follow up for account open then unfreeze he is speech less and trying to say we are on time to account open. Greate bank after 15 days still account is freezed and saying we are in timeline. Hahahhahah. Realy amazing. Very very poor customer support, never take any action on ticket zero management... Nothing in bank. I asked process to close account still waiting for response specially please never try to open account from nsp branch. Very poor management seems there is no manager assigned in this branch or manager take any risvat from other bank so not interested to grow bank.

IDFC Bank Employee inform us that due amount will be deducted from salary account on 2nd of every month through ECS . i have also maintain balance in my salary account but still the EMI amount is not deducted from my salary account i have tried to reach them through phone call they ask to contact the customer care .

i not yet receive any call or mail regarding this issue from IDFC Bank .

i dont want to have any problem with my cibil score because of this issue .

and because my salary will credit on every month on or before 5th. finally advice us the procedure to change my EMI date on every month 5th is more helpful to avoid any cibil related issue .

Please check an do the needful.

Loan Account number : 24468789

Thanks & regards
Vadevambal.V

On 1.9.19 i went to withdraw cash from idfc first bank atm (Atm id in201260) at punjabi bagh extension. I tried 3 times for rs. 9000, 5000 and 2500 at 17.22, 17.23 and 17.25 respectively but no cash was dispensed with the remarks unable to process. Guard told me this occurred because i didn't take out my atm card when the warning for cash dispensing was given. Transaction was tried from pnb bo jwala heri account no [protected] through card number [protected]. I haven't received refund till 4.9.19. Please process.

Dear Sir, &Madam
Greeting of the day

when i took loan from your capital first bank then your official hat kept my date of birth as 9march 1993 which is incorrect my exact date of birth 3 march 1995
and my mobile number is also wrong due to which neither does my message
have any message no any contact with your capital fist bank now i am matching
yo to right mobile number [protected] and to get my dob correct attach the photo copy of document and sent if to you
and my loan account number 20926552 and my full name vijay kumar raigar
S/o Ratan Lal Raigar
about this i have all ready given complaint to the office of capital first which i have but not received any solution from there,

i am very much worried that your capital first phones does not even have a phone number i have not even even sent a reply to this email .

please correct my problems as soon as possible

Thankyou&Regard

vijay kumar
mob.[protected], [protected]

Hello sir/madam
This is harikrushna moradiya..
My mobile number is [protected].

You guys don't have any common sense.
Since last 2 years daily i'm getting 3 to 5 calls from your bank. I don't need any kind of loan from any bank. Y u guys are calling unnecessary. Please behave like professionals. If you have a brain then don't call me anytime. Please remove my number from your database.

Dear team
When i have reached idfc bank which is situated at barakhamba road then the bank staff behavior were very casual and i asked i wants to update mobile number in my bank account then bank employee without listening sent me towards adhara updation desk,
This type of casual behavior are showing in bank whereas all the employee were doing nothing and not a single customer were in a bank idfc barakhmba branch. This incident was seen on 30/08/2019.

Sir
I got home loan in incred finance, but their change home loan division to join with idfc bank. Now i am completed my basement work so want my 2nd disposal amount for my home. But they are not responding property. Please do a need ful.
Loan no : lxmum[protected]
I waiting more then 2months for this amount. Please solve my issue. Thanking you.

Hello hi
Sir/madam
This is ravivarma..
My mobile number was [protected]..

You guys don't have any common sense.. Ha
From 4 months onwards daily i'm getting 10 to 15 calls from your bank.. I didn't buy a bike from your bank (Idfc or capital first)
Y u guys are calling unnecessary ha..
& also i raised a complaint few months back.. They said said for the inconvenience.. And i have a...

Hi

I'm experiencing a pathetic service from instacred, i purchased a voucher for amazon from instacred my amount got deducted from my idfc first loan account, even the emi has been created but haven't received the voucher yet. I have attached the screenshot for your reference. It's been almost 2 days passed but no responses yet.

Very lame service not at all satisfied, no proper customer support, no contact point. I'll never purchase anything from instacred again.

Please look into it and do the needful.

Thanks & regards
[protected]

Idfc instacred voucher pending

The loan was passed i was received the message from you but still there is no amazon voucher received and it is still pending i request you to send me the voucher as early as possible. S that i can purchase any thing from the amazon. Please look into this matter early. You sent me the full detail of loan as well as emi i attached the screenshots. I am feel totally frustrated because of this inconvenience from the idfc bank in this case of amazon vouchers was purchased by me on 24 august2019. Please resolve this matter as early as possible or cancel my loan if you can not send me the vouchers. Your business behavioris not well n good with your customers. Please send me the amazon vouchers as early as possible

Hi

I'm experiencing a pathetic service from instacred, i purchased a voucher for amazon from instacred my amount got deducted from my idfc first loan account, even the emi has been created but haven't received the voucher yet. I have attached the screenshot for your reference. It's been almost 15 days passed but no responses yet.

Very lame service not at all satisfied, no proper customer support, no contact point. I'll never purchase anything from instacred again.

Please look into it and do the needful.

Thanks & regards
Prateesh seth
[protected]

Dear sir,
I Rudraprasad Roy chowdhury having a account with your bank( a/c no-[protected]).Today I am going for acash withdrawl in Bank of Baroda, using my IDFC bank debit card.At time of transaction I Amy trying to withdraw 500 RS .After all the necessary inputs at last a pop up showing in ATM screen that transaction time out and on the same time SMS coming from IDFC bank that RS 500 debited from my account.

Transaction happen today 21/08/2019 at 10:56 am .when I am checking my IDFC bank statement RS 500 debit was alreday shown with transaction/reference number:

Transaction -NFS/CASH WITHDRAWAL/+BOB/[protected]
(Screen shot already attached below)

Kindly do the needful on an urgent basis so that the amount will return back to my account.

Thanks & Regards,
Rudraprasad Roy chowdhury
[protected]

Hlo
My name is mohan lal prajapat
My registered mobile number is [protected]
I purchase three voucher code
Of 10000, 10000 and 7058.00 on 12th august 2019 i have received it on 16th august i have been add two voucher but one voucher is say wrong voucher code ya pin so i contact your support but don't any results
Its been 6 days and i am still waiting for this voucher card pin
I call on customer care and also email on
[protected]@flexmoney.in
But they say call flipkart but flipkart say call your voucher issuer.
Pls help me
Either i am going to consumer court for this issue shortly

Hi Rajib,

We’re writing to you about your product “Motorola One Power (Black, 64 GB)” with Order Id OD[protected].

We'd like to let you know that an amount of Rs.11999 has been refunded to your PhonePe link bank account on 08 Aug 19 under reference no. P1908081634163015793445. The amount has been credited by 19 Aug 19 and you can check the available balance here: http://fkrt.it/bqrfRzNN. You can transfer this money to your bank account any time using the ‘WITHDRAW’ option under 'PhonePe Wallet' and the amount will be credited to your account instantly. For more details on your PhonePe account click here: http://bit.ly/2n8QtcH.

Hope this helps.

Regards,
ZEENAT SHAIKH
Flipkart Customer Support

Dear sir/madam
As I had purchased an Amazon pay voucher and when I received it when I try to redeem it in Amazon app it says (voucher you are trying to redeem is already redeemed by someone else)
This really left me blank and I tried contacting the Instacredsupport frankly speaking they responded but it is taking too long I wanted to gift tat voucher to my brother but unfortunately it didn't redeemed.
I kindly request IDFC bank to resolve this issue and respond me I seriously don't hav enough time either please cancel the loan or resolve the issue
Thank you
Salman Ulla Shariff

I have withdrawn 2500rs from SBI atmBank: State Bank Of India
Branch: New Roadpalli Kalamboli
IFSC Code: SBIN0021973
State: Maharashtra
District: Raigad
City: Kalamboli
Add: The Springs, Roadpali, Sec-20
Branch Code: 021973) but the amount is deducted but no money came out of atm ..Please request you to credit the amount .Also let me knw if i have to do any process.

I have purchased amazon vouchers worths rs 50000 from idfc instacred.
It was told that i will receive them in 3 working days but i haven't still received them
I was hoping you could look into it
They have already planned the emi tenure.
It is of 12 months.
There is also no way of cancellation
There are also so many complaints about the same
I have call idfc customer service center and i told my problems but service center not solve my problem. Very bad service.