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IDFC Bank Complaints & Reviews

1.8
Updated: Feb 20, 2026
Complaints 1234
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421
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IDFC Bank reviews & complaints page 52

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T
Tushar Rawat
from Agra, Uttar Pradesh
Oct 18, 2019
Resolved
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Address: Dehradun, Dehradun, Uttarakhand, 248001

I paid my emi for my bike loan but still they deducted emi account. I visited the bank branch but they are saying that amount is not deducted twice. I have the proof in my bank statement and also sms of deduction. I have attached the screenshot of both deduction.

They are not resolving my issue. If they still can't resolve this issue then i am going to close my bank account and not going to pay the rest emi. Also i am taking this issue in consumer court and even making it viral on social media. I give you 12 hour time to resolve this issue or i am going to hit you hard.
+2 photos
May 29, 2020
Complaint marked as Resolved 
Verified Support
Oct 22, 2019
IDFC Bank Customer Care's response
Dear Sir,

Thank you for writing to us. This is with reference to your concern addressed to Consumer Board regarding payment updation and EMI deduction towards loan account number 22443698. We wish to inform you that we are working on your concern and we would update you at the earliest. We look forward to your support and co-operation in the interim. Assuring you best of our services. Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

Warm regards,
Team IDFC First Bank
www.idfcfirstbank.com
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    P
    Praful Pawar
    from Delhi, Delhi
    Oct 17, 2019
    Resolved
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    Resolved

    emi collected twice and inappropriate bouncing charges and emi overdue charges applied

    Address: Flat no 2, vardaan society, vanashree colony, ambad link road, nashik 422010, Nashik, Maharashtra, 422010

    Hello,

    You are one of the financial company that provides a consumer durable loans for customer but i have some complaints against you

    When my emi was start at that time i received message from idfc bank that my ecs mandate was rejected by bank.
    Then i decided to pay my emi on your idfc first mobile app... First time i paid my 1338 rs emi then i was updated fine but next time they added 472 rs bounce...
    +4 photos
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    G
    gori House
    from Delhi, Delhi
    Oct 14, 2019
    Resolved
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    Resolved

    Address: No 5 Sri Ram Nagar , ulundurpet, Viluppuram, Tamil Nadu 606107, 606107

    Im doing payment for filpkart, first transaction was failed but your IDFC BANK took the money from my IDFC account, Rs 1489.00, please refund my money, last month same issue, but your banks are sloved but it take more than 20 days, this time i don't how much time you take? please refund my money and please close me to IDFC BANK ACCOUNT, this worst bank, i never ever seen this type bank, but second transaction was successfully paid and completed filpkart payment, please you refund m money, please don't tell me, sir our side IDFC BANK payment are successful sir, please contact your merchant, you contact to the merchant people and tell me the problem, please check last one transaction, this bank is my main bank for every transaction,
    +2 photos
    Aug 6, 2021
    Complaint marked as Resolved 
    IDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 18, 2019
    IDFC Bank Customer Care's response
    Dear Sir,

    We would request you to write to us on social.[protected]@idfcfirstbank.com with your contact number to assist you further.

    Regards,
    Team IDFC FIRST Bank
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      P
      Prabhu Bruce
      from Coimbatore, Tamil Nadu
      Oct 14, 2019
      Resolved
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      Resolved

      Team,

      I have applied two loans my easy bus emi card... The first loan[protected] i have cancelled and flipkart have returned the money back but still it's not reflected in my account and j got a letter to home that i need to pay for both loans i don't why... I am not able to connect with customer care since 5 days i need solution on this

      Prabhu
      [protected]
      May 29, 2020
      Complaint marked as Resolved 
      IDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 18, 2019
      IDFC Bank Customer Care's response
      Dear Sir,

      We would request you to write to us on social.[protected]@idfcfirstbank.com with your contact number to assist you further.

      Regards,
      IDFC FIRST Bank
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        N
        Naha_Subhankar
        from Kolkata, West Bengal
        Oct 9, 2019
        Resolved
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        Resolved

        Address: 8240559347, Kolkata, West Bengal, 700047

        Hi,

        I have tried to know what instacred (Of capital first / idfc bank) is and suddenly i have been approved a limit of rs.10, 000/-. Though i refused to take that credit limit, no one of the bank bothered to listen to me, even after several written requests, starting from 09/09/2019 and they even deducted the first emi amount from my bank on 03/10/2019. Written several emails, even to the head of their customer service, to refund back the amount deducted and to cancel the limit assigned, but no action has been taken till date. I am even unable to use that limit to any of the online merchant outlets, they have prescribed. The toll free call centre is also not of any use. Once i had been able to connect them, but after hearing my plea, they disconnected the line and could not even connect the operator more than 100 times thereafter. However, i just want capital first - idfc first bank to cancel my instacred limit and refund me back the money (Rs.1, 786/- deducted on 03/10/2019) they have deducted as emi.
        May 28, 2020
        Complaint marked as Resolved 
        IDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 10, 2019
        IDFC Bank Customer Care's response
        Dear Sir,

        Thank you for writing to us. This is with reference to your concern addressed to the Consumer Board regarding instacred. We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details to assist you further. We look forward to your support and co-operation in the interim. Assuring you best of our services.

        Warm regards,
        Team IDFC First Bank
        www.idfcfirstbank.com
        Verified Support
        Oct 22, 2019
        IDFC Bank Customer Care's response
        Dear Sir,

        We would request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details to assist you further.

        Regards,
        Team IDFC FIRST Bank
        I have withdraw amount in idfc ATM... The amount has been debited but didn't despense the amount
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          B
          BikramjitSingh200989
          from Ludhiana, Punjab
          Oct 8, 2019
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          not able to pay through easy buy card

          Hi,

          My name is bikramjit singh. I am an idfc bank customer. I have registered mobile number [protected] under my account. I have an option to buy products online from different websites with instacred option. I did purchase some amazon coupons and i had booked flight tickets through instacred almost 1 month ago. I am trying to purchase a new laptop from some of your listed pre-approved websites for cardless emi option. When...
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          C
          ChowkiDar Ramit Rajput
          from Mumbai, Maharashtra
          Oct 7, 2019
          Resolved
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          Resolved

          bank declined when buying by instacred

          Address: New Delhi, Delhi

          Recently I Wanted To Purchase Some Product On EMI by My Easy Buy Card (Instacred) From Flipkart And Three Time From Another Merchant But While I Checkout The product and Complete Transaction Its Faild But OTP I Recived Every Time And I Am FacinG Notifications That There Is Technical Error At The Banks End try After Some Time But Its Almost Week Gone Away But The Problem is As It Is...
          How Worst Experience Evr
          Anuj
          [protected]...
          +2 photos
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          P
          Patel Dishant
          from Mumbai, Maharashtra
          Oct 6, 2019
          Resolved
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          Resolved

          Address: athwagate, Surat, Gujarat, 395007

          My idfc first bank auto loans close before 2month ago. But banks said close
          But i checked online they active that effect my cibil report.
          I complent bank but no answer.
          So can you help me
          Sir mene kinte complent ki fir bhi koy answer nahi deta. Idfc me mery loans close huy be 2 months ho gaya hai but online cheke karta hu na wo active batata hai uski effect mery cibil report pe parta hai
          +3 photos
          May 28, 2020
          Complaint marked as Resolved 
          IDFC Bank customer support has been notified about the posted complaint.
          Oct 06, 2019
          Updated by Patel Dishant
          My pan Number.COZPP1723A
          My name is Patel Dishant Dipakbhai
          I frome stat of gujrat & city of surat
          Oct 06, 2019
          Updated by Patel Dishant
          Loans account numa.7613763
          Verified Support
          Oct 09, 2019
          IDFC Bank Customer Care's response
          Dear Sir,

          We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact details to assist you further.

          Regards,
          Team IDFC FIRST Bank
          Verified Support
          Oct 10, 2019
          IDFC Bank Customer Care's response
          Dear Sir,

          We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details to assist you further.

          Regards,
          Team IDFC FIRST Bank
          I am trying to buy a mobile from flipkart but emi option for idfc is not available in the list
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            K
            Kanchanjodha
            from Mumbai, Maharashtra
            Oct 3, 2019
            Resolved
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            Resolved

            Address: Muriel, Casa Rio gold, Pallavi city, Dombivali, Mumbai City, Maharashtra, 421204

            I have been getting calls from[protected] this number stating that we have to let you know about your benefits. When I asked that person to call me later as I was busy he kept calling constantly and when I said I am busy right now please call me later he said we aren't free for you mam when we will deduct your money then you would get to know. Is it the ethicates by which you people are dealing with your clients.
            May 29, 2020
            Complaint marked as Resolved 
            IDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 09, 2019
            IDFC Bank Customer Care's response
            Dear Sir,

            Thank you for writing to us. This is with reference to your concern addressed to Consumer Board regarding calls. We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details to assist you further. We look forward for your support and co-operation in the interim. Assuring you best of our services.

            Warm regards,
            Team IDFC First Bank
            www.idfcfirstbank.com
            I get constant calls from different numbers regarding promotion constantly. Each day I get a minimum of 5-10 which is very annoying.
            The numbers are
            +[protected]
            [protected]
            I don't even have an account with your bank then why should I be called.

            unwanted calls - Comment #3713687 - Image #0
            I dont have any account in idfc bank neither i have registered my number still i always receive 5-10 annoying calls, tried to contact customer support they are not helping. Kindly request you to remove my number from the data base.
            Hello
            I have been getting several calls from IDFC clients for some kind of loan
            Please stop this because there are almost 20 calls everyday from different number and this is terribly unbearable
            I have been telling the clients from idfc about the same but they still continue to call me from different number
            Please stop this
            Hi this is karan dani.. i have received 10 to 15 call from IDFC first bank in a day. Each time i told them i don't required any loan please stop calling me. Still everyday they are calling me with different number. Such a non sense people. Please stop this please.
            Please stop irritating IDFC calls... within 2 hours received more than 10 such a calls...IDFC please stop

            unwanted calls - Comment #3843321 - Image #0
            We've been receiving calls from idfc customer care services continuously. Can someone please look into this? It is really disgusting receiving calls without any response and sometimes the agent who's attending the call is rude. They're just telling that if you want, attend the call or else ignore. Is this the way you respect and treat people? If the calls which we are receiving not related to idfc, then why the hell they're informing that they're from idfc? If you want I can also provide the screenshots of the calls we received. Even if we block few numbers, they're calling from a different number.
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              R
              Rajivkumarmandal5
              from Delhi, Delhi
              Sep 30, 2019
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              Address: Dr. No. 3-27, Yellampet Village Medchal Dist., Rangareddy, Andhra Pradesh, 501401

              Have bought flipkart voucher for 11000 and request to cancel the voucher on next day itself. After that they assured me that it will get cancelled within 20 working days. Even after 2 months it was not cancelled and debit to loan as emi to my persnoal banking account.
              They are not reversal the debit amt. To my account which i try to several times calling customer care
              IDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 01, 2019
              IDFC Bank Customer Care's response
              Dear Sir,

              We are here to help. Please write to us at social.[protected]@idfcfirstbank.com with your contact number and our team will address your concern at the earliest.

              Regards,
              Team IDFC FIRST Bank
              Verified Support
              Oct 03, 2019
              IDFC Bank Customer Care's response
              Dear Sir,

              Thank you for writing to us. This is with reference to your concern addressed to the Consumer Board regarding the refund. We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details to assist you further. We look forward for your support and co-operation in the interim. Assuring you best of our services.

              Warm regards,
              Team IDFC First Bank
              www.idfcfirstbank.com
              Oct 04, 2019
              Updated by Rajivkumarmandal5
              Again 03-Oct-19 EMI was deducted from Bank acc.
              Oct 04, 2019
              Updated by Rajivkumarmandal5
              Loan no 24360450
              Registered no [protected]
              Cancel request on 05 -Sep -19
              Request ID 34106596 But still not solve my problem
              Oct 10, 2019
              Updated by Rajivkumarmandal5
              No any feedback ?
              Jan 20, 2020
              Updated by Rajivkumarmandal5
              Loan no 24360450
              Registered no [protected]
              Cancel request on 05 -Sep -19
              Ticket no 38930871 But still not solve my problem
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                V
                vikastyagi1
                from Mumbai, Maharashtra
                Sep 30, 2019
                Resolved
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                Resolved

                I have an account in icici bank. Since last 4 months, an amount of 3360 is getting debited from my account, against a mendate purchase despite of the fact that i never made any such transaction. I raised a complaint on idfc customer care but didn't get any resolution yet. I checked with my banker as well and they showed me the receipt of ecs which is not having my signature neither my phone number is matching. Only my name and account number are matching on the receipt which clearly shows its a fraud transaction. Kindly help me get the justice as a money refund as well as assurance that no such deduction will happen in future.
                May 27, 2020
                Complaint marked as Resolved 
                IDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 01, 2019
                IDFC Bank Customer Care's response
                Dear Sir,

                We are here to help. Please write to us at social.[protected]@idfcfirstbank.com with your contact number and our team will address your concern at the earliest.

                Regards,
                Team IDFC FIRST Bank
                Verified Support
                Oct 03, 2019
                IDFC Bank Customer Care's response
                Dear Sir,

                Thank you for writing to us. This is with reference to your concern addressed to the Consumer Board regarding the refund. We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details to assist you further. We look forward for your support and co-operation in the interim. Assuring you best of our services.

                Warm regards,
                Team IDFC First Bank
                www.idfcfirstbank.com
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                  N
                  Nagarjun patel
                  from Bengaluru, Karnataka
                  Sep 27, 2019
                  Resolved
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                  Resolved

                  Address: Mysore, Mysore, Karnataka, 571121

                  As iam already a customer in idfc bank they sent me message that you can avail personal loan upto 250000 and i have applied for a personal loan of 50000 and they informed me that loan is in process and verification is completed but again when i called them they told me that your loan is declined without any reasons... Irresponsible bank... Don't go for it...
                  Aug 10, 2021
                  Complaint marked as Resolved 
                  IDFC Bank customer support has been notified about the posted complaint.
                  Sep 27, 2019
                  Updated by Nagarjun patel
                  My contact number [protected]
                  Verified Support
                  Sep 30, 2019
                  IDFC Bank Customer Care's response
                  Dear Sir,

                  This is with reference to your concerns regarding your loan account. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact number and application details to assist you further. Assuring you of our best services always.

                  Regards,
                  Team IDFC FIRST Bank.
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                    I
                    imsatishsv
                    from Surat, Gujarat
                    Sep 26, 2019
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                    Address: Pal, Surat, Gujarat, 395009

                    Facing Issue I Want To purchase A Mobile Urgently But This Type Of Behavior Shows How was Service Of This Company

                    I m paying 24% Interest

                    We Have To Wait For Receive The Voucher

                    I Think Other Finance Is Best & Safe Service

                    Try To Resolve This Urgent Basis I Need A Mobile For My Personal Use

                    Kindly Contact Me
                    Satish Vishwakarma
                    [protected]
                    Loan Id
                    +1 photos
                    IDFC Bank customer support has been notified about the posted complaint.
                    I transfered money from punjab national bank yesterday to idfc bank and the amount got debited from PNB but it was not credited in IDFC.
                    Please find the attachment below and provide solution asap.

                    Thanks & Regards
                    Mail Id:- [protected]@gmail.com

                    voucher from instacred idfc loans - Comment #3548650 - Image #0
                    Plz can u cancelled my lone i didn't receive any money in my account plz cancle my redeem voucher codes and my loan account
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                      G
                      gopal398
                      from Delhi, Delhi
                      Sep 26, 2019
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110034

                      Hi sir my name is gopal krishan i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : idfc first bank ltd. Birla towers, lgf, barakhamba road, 4th floor east tower, new delhi, account number : [protected], ifsc code : idfb0020101, aadhaar number :[protected]. So please update my account in npci.
                      I am not receiving bhart gas subsidy.
                      Thank u sir
                      26.09.2019
                      Oct 3, 2019
                      Complaint marked as Resolved 
                      My email id is : [email protected] AND [email protected] My mobile no. : 98102-54398 Kindly remove the my Aadhaar number in your(IDFC First Bank) records. Please reply the same as above id's & mobile number.
                      Verified Support
                      Sep 26, 2019
                      IDFC Bank Customer Care's response
                      Dear Sir,

                      We regret the inconvenience caused. Please write to us at social.[protected]@idfcfirstbank.com with your contact number and we’ll address your concern at the earliest.

                      Regards,
                      Team IDFC FIRST Bank
                      Verified Support
                      Sep 26, 2019
                      IDFC Bank Customer Care's response
                      Dear Sir,

                      Thank you for writing to us. This is with reference to your concern addressed to the Consumer Board. We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details to assist you further.

                      Regards,
                      Team IDFC FIRST Bank www.idfcfirstbank.com
                      Sep 30, 2019
                      Updated by gopal398
                      30/09/2019

                      To
                      The Branch Manager,
                      Birla Towers,
                      LGF, Barakhamba Road,
                      4th Floor, East Tower,
                      New Delhi

                      Sub. : Request for Seeding Aadhar Number And Receiving DBT Benefits into my Bank Account(NPCI Mapping)
                      Ref. : My Customer ID : [protected] & Saving Account No. : [protected]

                      Dear Sir,

                      With reference to the above mention saving account number, as maintained in your branch. You are requested to please seed my account no. [protected] with NPCI mapper to enable me to receive Direct Benefit Transfer (DBT) including LPG Subsidy from Govt. of India (GOI). My Aadhar number is already updated in your records. My Aadhar number is[protected].

                      Kindly do the needful & oblige.

                      Thanking you,

                      Yours truly,

                      (GOPAL KRISHAN)
                      M.NO.[protected]
                      Sep 30, 2019
                      Updated by gopal398
                      To:[protected]@idfcfirstbank.com<[protected]@idfcfirstbank.com>
                      DEAR SIR 18 JAN 2019 Somebody Added Rupees 52000 from my credit card ****3487 to unidentified MOBIKWIK account Kindly provide me that unidentified account enable to pay that bill kindly provide me that details so that i identified that man. i shall be very thankfull to you for this act of kindness. Regards and thanks MANMEET SINGH
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                        A
                        Ar Kannan TP
                        from Delhi, Delhi
                        Sep 26, 2019
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110001

                        I have bought flipkart voucher for 80000 and request to cancel the voucher on next day itself. After that they assured me that it will get cancelled within 20 working days. Even after 2 months it was not cancelled.

                        Now when i am willing to use the voucher its saying invalid. Inshort i am paying emi for service which i haven't received.

                        2 months of continuous follow up and talking to the worst customer support ever seen i am stuck with a loan of 80000 on my head for which the concerned person are not responding.
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        IDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 27, 2019
                        IDFC Bank Customer Care's response
                        Dear Sir,

                        This is with reference to your concerns regarding your loan account. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact number and loan details to assist you further. Assuring you of our best services always.

                        Regards,
                        Team IDFC FIRST Bank.
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                          K
                          Kumar01
                          from Bengaluru, Karnataka
                          Sep 25, 2019
                          Resolved
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                          Resolved

                          I have sent email that my money debited twice on 9th sep 2019 but no response. So called customer care on 11th and told them to refund. They told within 10 working days it will be refunded but today till 25th of sep i did not get my refund. Again i called customer care they asked to wait till 3 days and disconnected my call. This bank does not give salary to employees as well., since one of my relative has not got their 2 months salary. Please make sure that you don't reach this bank at anytime.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          IDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 30, 2019
                          IDFC Bank Customer Care's response
                          Dear Sir,

                          This is with reference to your concerns regarding your loan account. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact number and loan details to assist you further. Assuring you of our best services always.

                          Regards,
                          Team IDFC FIRST Bank.
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                            S
                            sonugulfam
                            from Delhi, Delhi
                            Sep 22, 2019
                            Resolved
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                            Resolved

                            I placed an order on tata cliq using instacred cardless emi option amounting 61, 900 for months (5854/month) on 9th august 2019 but later on same day order was cancelled and after 2 days i received an email from tata cliq regarding refund that they have processed the refund then i contacted idfc first bank and they ask me to contact felxmoney at [protected]@flexmoney.in which handles all payments of instacred cardless emi. They replied that they have received the refund and same has been sent to idfc first bank. Then again i called idfc first bank and they registered my complaint on 21st august 2019 and said that they will cancel the loan account with 15-20days. Now more than 20 days is passed still no resolution. I write on their facebook, twitter pages but no action. Also, emi is also deducting from my account.
                            Please take appropriate action and cancel it asap.
                            +2 photos
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            IDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 23, 2019
                            IDFC Bank Customer Care's response
                            Dear Sir,

                            We'd like to help you. Please write to us at social.[protected]@idfcfirstbank.com with your contact number, so we can address your concern at the earliest.

                            Regards,
                            IDFC FIRST Bank
                            Sep 23, 2019
                            Updated by sonugulfam
                            I mailed you all the details. My contact number is [protected]. You can check my complaints. Also your executive is not responding
                            Verified Support
                            Sep 23, 2019
                            IDFC Bank Customer Care's response
                            Dear Sir,

                            We regret the inconvenience caused. Please allow us more time to provide you with an optimum resolution.

                            Regards,
                            IDFC FIRST Bank
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                              BL shivu
                              from Mumbai, Maharashtra
                              Sep 19, 2019
                              Resolved
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                              Not yet recieved the amazon voucher of 13000 which was scheduled to be recieved last month. Even after the time which was given has expired i did not recieved any voucher or message o notification regarding the amazon's 13000 voucher. So i would like to complain about that and i hope i can get the voucher as soon as possilble and i have confindence in that.
                              Jun 2, 2020
                              Complaint marked as Resolved 
                              IDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 20, 2019
                              IDFC Bank Customer Care's response
                              Dear Sir,

                              We regret the inconvenience caused. Please write to us at social.[protected]@idfcfirstbank.com with your contact number and we’ll address your concern at the earliest.

                              Regards,
                              Team IDFC FIRST Bank
                              Verified Support
                              Sep 20, 2019
                              IDFC Bank Customer Care's response
                              Dear Sir,

                              This is with reference to your concerns regarding your loan account. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact number and loan details to assist you further. Assuring you of our best services always.

                              Regards,
                              Team IDFC FIRST Bank.
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                                Bharti Lamba
                                Sep 19, 2019
                                Resolved
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                                Address: New Delhi, Delhi

                                Hi
                                I am bharti lamba
                                date of incident:- 28th Aug 2019
                                website:- Flipkart
                                Bank-IDFC

                                I have never taken or issued any consumer card from IDFC bank. Although yes I do have taken a PERSONAL loan year back but after 6 month i have closed and made full payment to bank. Till date i don't have any documents stating that i have hold any consumer card from IDFC

                                I was trying to see the eligibility on Flipkart with the payment mode by flipkart EMI option. But it didn't mentioned that it will be taken through some bank loan. The moment i have placed the order for iPhone ( just to see the EMI option) and the website has processed and placed the order withourt asking the bank details or any authentication (OTP). After realizing all that, I have cancelled the order that moment only. However i haven't received any mail regarding the same from bank that you have avail or active for some consumer loan and no EMI kind of mail came also. Flipkart has also mentioned while cancelling that order ORDER CANCELLED WITH NO PAYMENTS charge.

                                There was no call, no mail and message confirmation by bank that the EMI has been started, than how you guy's can send me the letter stating that your EMI will be started from October 2nd after 15 day from cancellation. Something is fishy here.

                                I don't know how you guy's deal with your customer and what kind of transparency you maintain. I didn't acknowledged or signed any document for avail consumer loan and how it got activated.

                                Better you withdraw you letter and decline what you have send otherwise i will take the next steps to RTI rules.

                                After cancellation of product which is done on 28th aug and you are sending me a letter after more then 15 days and telling be about emi schedule, not acceptable.

                                The whole process should not take more then 7 working days and you guys taking 1 month for that. Better you write back and resolve this issue before my emi date.

                                Looking for the sooner response.
                                May 29, 2020
                                Complaint marked as Resolved 
                                IDFC Bank customer support has been notified about the posted complaint.
                                Sep 19, 2019
                                Updated by Bharti Lamba
                                IDFC First Bank Loan Account Number 24964075
                                Verified Support
                                Sep 23, 2019
                                IDFC Bank Customer Care's response
                                Dear User,

                                We'd like to help you. Please write to us at social.[protected]@idfcfirstbank.com with your contact number, so we can address your concern at the earliest.

                                Regards,
                                IDFC FIRST Bank
                                Verified Support
                                Sep 23, 2019
                                IDFC Bank Customer Care's response
                                Dear Ma'am,

                                This is with reference to your concerns regarding your loan account. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact number and loan details to assist you further. Assuring you of our best services always.

                                Regards,
                                Team IDFC FIRST Bank.
                                I want my gift voucher number coupon number I loss my coupon number and voucher number please send my voucher number and coupon number
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                                  Mani1189
                                  from Mumbai, Maharashtra
                                  Sep 19, 2019
                                  Resolved
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                                  Address: Perumal kovil street sithalapakkam, Chennai, Tamil Nadu, 600126

                                  Hi this is manivannan. T [protected] i'm holding idfc card more than 1year when representative will come explain card benefits this card having unlimited transaction from other bank atm but you are simply reducing my money from account what the hell is happening will u repay my all money or will i cancel your account send confirmation to my i'd [protected]@gmail.com [protected]
                                  +1 photos
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  IDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 19, 2019
                                  IDFC Bank Customer Care's response
                                  Dear Sir,

                                  Thank you for writing to us. We would request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details to assist you further. We look forward to your support and co-operation in the interim. Assuring you best of our services. Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account.

                                  Best Regards,
                                  Team IDFC FIRST Bank
                                  www.idfcfirstbank.com
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