[Resolved] India Infoline Finance [IIFL] — i am complaining about the malpractice doing in quotation giving for repo vehicle in kerala

Zulfikar tu

from Basavana Bagevadi, Karnataka

Address:

Ernakulam, Kerala, 686673

Sir,

I am sulfikar bidder of repo vehicle from kerala. I am writing this to bring your attention to sale of repose vehicle in kerala. I had given quatation for vehicles parked in trivandrum abhilash jeevanad yard on 27/09/17 and my quatation were highest but the bank employees mr shibu and biju marrar working in ernakulam iifl branch had given the vehicles for lower price than my quote to thier benami for their profit. This is the regular practice happening in this branch. So please consider it as my request to take action against this officers and protect good will of your bank. I hope you consider my request seriously and take necessary follow-up.

Yours faithfully
Zulfikar
[protected]

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Nov 11, 2017

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

India Infoline Finance [IIFL] Customer Care's response Dear Zulfikar Sir,

We have raised this issue with our senior officials and you will receive the feedback shortly.

Kindly give us sometime to revert on this.

Regards,
IIFL Team.

Verified Support

Sep 29, 2017

India Infoline Finance [IIFL] Customer Care's response Dear Zulfikar Sir,

We understand that the time lag issue in giving quotations has been already explained to you by our representative. We hope that the issue is resolved now.

Regards,
IIFL Team.

Verified Support

Oct 05, 2017

India Infoline Finance [IIFL] Customer Care's response Dear Zulfikar Sir,

We request you to bid online from this month as all vehicle details will be available online.

Regards,
Team IIFL.

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Comments

Zulfikar tu

from Basavana Bagevadi, Karnataka

No sir it is not related to time lag its only done puposefully for sake of their benefit. this is not for the first time it is their regular practice happening in the branch.sir my opinion is to stop taking quatation from cochin branch and start following conducting auctions so their malpractice will not occur and the bank will get higher quotes than now.
I hope you will consider my request seriously and necessary action

Yours faithfully
Zulfikar tu

Zulfikar tu

from Basavana Bagevadi, Karnataka

No reply for my messages.very bad responds from the officials

India Infoline Finance [IIFL] Customer Care's response, Oct 6, 2017

Verified Support

Dear Zulfikar Sir,

We request you to bid online from this month as all vehicle details will be available online.

Regards,
Team IIFL.

Zulfikar tu's [Complaint's author] reply, Oct 6, 2017

Thank you sir

Zulfikar tu

from Basavana Bagevadi, Karnataka

Respected sir,
When you are planning to conduct auction for these month and which auction company will be conducting online auction.