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IndiaCakes.com Complaints & Reviews

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Last updated Mar 9, 2024
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+91 20 4135 2222
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101 Krishna Sagar Residency , Patolewadi, Old P B Road
Kolhapur
Kolhapur District
Maharashtra
India
416005

IndiaCakes.com reviews & complaints page 10

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S
Seema Dinesh
from Bengaluru, Karnataka
May 11, 2022
May 11, 2022
This thread was updated on May 11, 2022
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Order 1731336 not delivered. Also refund not received

Order no.1731326.I paid online Rs1265 at 7.28 am on 4th May 2022 for cake delivery delivery time after 2 pm at calicut which included Rs 150 for shipping and handling chgs. Later after 5 hours they send a mail for extra delivery charges of Rs350 stating place far off. Since I placed ordered and paid online and had a busy day at office checked mail during night. Thats when I saw the mail, and replied for refund on 4th itself. Had marked them...
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Afiya Latheef
May 10, 2022
May 10, 2022
This thread was updated on May 10, 2022
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Complaint regarding my order no 1731848

We gave an order on 08/05/22 order no. 1731848. When I contacted your customer care service it was said that the order will be delivered before 9 but just before we got a message attached below. It was the first time ordering from India cakes and it was the worst experience we had. As you couldn't deliver the order at the said time I would like to have fully refund of Rs. 523 ASAP as it is very clearly mentioned that there's no return policy...
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D
from Pattukkottai, Tamil Nadu
May 10, 2022
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Order not received refund also not done no proper response

Address:Thanjavur, Tamil Nadu

I have ordered a cake for Mother’s Day.But 2 days gone still haven’t receive my order and no proper response from their support team no reply message or email.Fed up with their ### response somebody should take a severe action against THIS WEBSITE I saw there are 600 over complaints against them .Need to block that website to protect others from that fraud website and company....
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amrita01
from Saidpur, Uttar Pradesh
May 9, 2022
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Delivery

One of the fraud company
First took the order, now sending links to pay extra charges for delivery and now refuses to refund.
this is the way they fool customer
order id-1731931...
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T
tpujara
May 9, 2022
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Order Not Delivered

I placed an order online for Mothers day yesterday and the item was not delivered at all. They don't even pickup the call and talk to us. The moment, I talked about the complaint, they hung up on me. This happened for almost 6 times. very disappointing. The payment is already gone from my account. On top of it, after the order is placed and the payment is deducted, at times, they will put your order on hold and send an email on the additional...
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Upangona Chakravarty
May 7, 2022
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No delivery of cake

My cake was not delivered. I changed the location so that it can be delivered but they could not deliver and stated that it's far away, they took the whole money, fraud when they couldn't deliver they should have informed earlier but no they are sitting on my hard earned money...
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Website:www.indiacakes.com

There are lots of discrepancies with IndiaCakes :
1. While placing order (order # 1730865 for Rs. 1900) I choose normal delivery which means 0 delivery charge and as per they convenient. After paying the amount I
got an email and message to pay Rs. 250 stating that delivery place is far from our center. I have attached the screen shot for the same.
2. I ordered for cake(Rs. 1500) and bouquet of flowers(500) and they...
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G
G PUNITH SAI,Ece2020 Vel Tech, Chennai
May 3, 2022
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I want my refund

I ordered my cake in this website but this website is scam I want my refund
Help me...
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A
Alpa Puri
May 2, 2022
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Delay in delivery and asking for extra payment

Hi Team,

I ordered a cake and flowers yesterday morning and it was showing same day delivery. Then I came to know at night from the recipient that they have not received the cake and flowers. I tried calling the customer care. But the call was not answered saying that I called after office hours, on Sunday.

I wrote a mail yesterday. There was no response.

I called at 3.40 pm, the customer care...
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V
vikavarm256
from Mumbai, Maharashtra
Apr 25, 2022
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Order not delivered nor money refunded

I had placed an order for cake & bouquet to be delivered at Kodaikanal on 24 Apr 22 vide order No 1730644 but it was not delivered at all. I was asked to pay additional Rs 100 for the delivery, which I paid very promptly too but still the order was not delivered.
I must have tried the customer care number so many times but there was no response at all. I left many messages also but again no response.
It has spoiled the moment...
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S
Surendarnath
Apr 23, 2022
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Cake was not delivered and delivery charge extra

Cake was not delivered and the customer support is saying I need to pay extra delivery charge as my place is far from the actual delivery area. But you never mentioned this while doing the payment and this is like cheating. Why didn't you tell that I will be charged extra for delivery while ordering the cake....
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M
Monika1001
Apr 21, 2022
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Cake not delivered and do not refund

Address:G-18, Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra ,India

I placed an order for same day delivery in Sundargarh on the 16th of April.
The order was accepted and I paid the full amount of 515 rupees. A few hours later, I received a Razorpay link from them asking for an extra 100 rupees because it was outside of their standard delivery zone which I paid.

The cake still did not get delivered and I received no communication from them.

The next morning, I again contacted...
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I
Ips1
Apr 19, 2022
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A scam - they block the money

IndiaCakes are classic example of scam in India. I had ordered a cake, there was no response from them. After 2 days I tried chasing them, they responded that they can't deliver to that address, neither will they refund the money since they have no refund policy .
They said they will send a coupon code.
This is a classic example where vendors block customers money.
I told if they couldn't deliver, they should not have...
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X
Xyz253545
Apr 18, 2022
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Delivery of cakes not done even after extra payment

Order num 1730350 was not delivered, even after extra payment m I want my refund...
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Pinky mann
from LUDHIANA, Punjab
Apr 18, 2022
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Cake not delivered

Today i ordered a cake from this site but didn't received.They do not attend call after 7pm. I want full refund....
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P
Pragisha
Apr 17, 2022
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Fraud company

They are fraudsters, taking money frm the ppl in the name of online cake delivery, they charge high again dey send link for more payment and don't deliver, Never order from their site, they don't exist, liars and cheaters, strict should be take against them....
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S
Shivani Bahl
Apr 15, 2022
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Non delivery of product and no refund given

Address:Mumbai

This whole company including all the people in customer service are a bunch of fraudsters. I booked my order on 8th April, 2022 for delivery on 9th april, 2022 in Kalahandi, Odisha but these people made no delivery. I was not even intimated the status of my order. The customer care never answers, and no reply to my emails were given. Whenever they did pick up, the customer service was absolutely horrendous. They disconnected my phone multiple...
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M
Muskan03
Apr 12, 2022
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Cake not delivered and no refund

Ordered a cake and was told it would be delivered by 9 pm and when contacted them the next day, was told that the order was not possible to deliver. got no refund from their side...
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S
SoumyaBabu01
Apr 12, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
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Fraud company

Don't deliver cake don't intimate and always refund as coupon code which is not useful as the cake never gets delivered...
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A
ajindevakumar
from Chennai, Tamil Nadu
Apr 6, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
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Online scam

Address:India Cakes Pvt Ltd Registered Address :- G-18 , Malti Towers ,Near Kiran Bungalow , Tarabai Park , Kolhapur , 416003 , Maharashtra , India + 9120662

Good day I have Ordered cake and flowers via online and paid online total sum of Rs 2005 on 03/04/2022 including delivery charges. The delivery supposed to be in 04/04/2022. The company changed some extra amount for as soon as possible delivery and extra delivery charges as well . But the products has not been delivered till 05/04/2022 4pm . Contacted customer care via given number[protected] many times . They simply abusing and disconnecting...
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