IndiaCakes.com Complaints & Reviews

I have ordered cake yesterday evening and selected delivery date 5th still I have not received. Even I am unable to track my order. Today morning I got message for 250rs extra payment I don't know why this payment is asking. I have faced worst experience...

I placed an order for a 1/2kg cake to be delivered to my native place. I also received the order and payment confirmation of the same. Later after an hour I receive an email and message to pay extra 800rs. because only 1kg cake be delivered . When called the bad support team the agent said he cannot do anything and refund will be done in the form of coupon only.
I want my refund of the full amount paid to my account because I definitely...

When I placed an order, they showed delivery charges as zero. Later they send me an email asking for more money for delivery. When I called their Customer Care, the lady started misbehaving and refused to cancel my order and asked to send an email. When I wrote to them I got no response. I called again and I think this time some senior lady was there. She started shouting when I asked to refund my amount in Credit Card back as I never wanted...

Dear Mam/Sir,

In reference to the order number, below is my complaint for your kind review and to be looked into -

1. Charged for time of delivery however not delivered on time
2. Charged for delivery but delivery not done
3. Customer care service was pathetic...people were rude and in no way understood the requirement
4. Had to call many times seeking their support for the order but they...

Hi,
On 13 february I ordered a cake from india cakes(order num:1726230). I saw an offer that day which said, on the same day itself you will deliver if i finish the payment within 2 minutes. I did the payment and later i got another mail telling me to send 250 rs more to deliver that order, which cannot be acceptable as you didn't mention that at the time of the payment. Then I requested your support to cancel the order on that same...

I have ordered cake on ur website n u PPL sent me a mail asking for extra payment of 250 as area is out of town ...I have sent extra payment too. But didn't deliver cake ordered n didn't respond for mails too, we didn't recieve any refund either, do needful, if this goes on ...no one will believe ur services...

I have ordering cake yesterday, you guys have not delivered I opted for normal delivery and when I am tried connecting with agents they are worst agents I ever seen in life they told that they will be delivering n not wvern delivered today as well refund my money or else I'll file a case on you guys...

Its a scam company. All these good reviews are definitely are fake. These India Cakes people don't even know what is customer service. I ordered Cakes and Flowers (costed Rs 999) for my sister who recently went to Kodaikanal (order number 1726390). Didnt deliver it to them. India cakes instead asked me to pay an extra Rs250 after 8 hours of me making the order. They are leaving the place in another 4 hours. I said I would better cancel my...

My husband placed two orders (Order ids 1725382 and 1725383) on the 4th of February to be delivered at Trivandrum and Thuravoor, Cherthalai respective for two different occasions in the family.
The cakes were to be delivered on 6th February, Sunday. the Indiacakes team was not contactable on 6th.
On 7th Monday, when contacted, the uncouth, rude staff said they would do so on the 8th.
On 8th the cheats said they cannot...

I have book cake on 11th Feb 2022 for my office friend my order number is 1725982 . After placing order they ask me for extra 250Rs to pay for the location because it's far as per they mention about location. The cake is not delivered and they are not giving cake and also not providing me money back. Totally fraud company just taking money from people...

Yesterday I have ordered cake order no 1726533, they sent me a mail to pay extra 100 as it is outskirts delivery which I have also done and when called yesterday one of the customer support mentioned it will be delivered yesterday before 9 but that did not happen. Then when I started following up today thrice my call was disconnected by their support executives since they did not want hear me. They are not a professional company...

Orderno: 1726356 and 1726358. I spent 1800.Rs for both orders. First I paid the order amount fully then after 4 hrs they asked me my order is on hold because of location is far away from their center.
Then as per there request I paid extra 550 Rs for their delivery charge.
Today is the second day Until now I didn't received that items and no reply from their side...

My order no 1726553...not delivered... No refund...

Order id 1726575. I've ordered from indiacakes.com just because they were showing delivery on same day at mohali city. Even i've paid 250rs extra for faster delivery at same day but the order wasn't delivered. Now next day i called the customer care number and they are saying the delivery address is 80km away, like wth! On placing the order, pincode 160055 was deliverable and now the pincode is 80km away. Now they are not refunding...

I am Macedonia. I have ordered the cake for valentine's day. The cake is not delivered. The customer services are not responding. I am very disappoint to your servicing system. I have called many times and ask to deliver but they are responding. Please refund the money if your are not to deliver the cake on time. Don't take orders. Refund my money as soon as possible....

I ordered a cake and bookets and some choclates for my wife from India cakes.. they accepted my payment and after few hours i contact them through chat they said your order will be delivered by 6 pm than I called them again in afternoon around 2 and she told me we can't deliver over there if you want we can give you coupon...
I said I didn't paid 1350 for coupon. Either I want my refund back or deliver the product...so they hang the...

Placed online order with IndiaCakes.com on Jan 5, 2022, 3:23:14 PM Order No - 1723397 with Delivery Date 05/01/2022
Items 1 - Black Forest Cake Half Kg SKU: IndiaProd357 ₹499.00 and
Item 2- 10 Elegant White Carnations Bouquet SKU: ichtml594 ₹475.00
with Shipping & Handling ₹0.00
Got Discount (DIS10) -₹97.40 hence total paid Grand Total ₹876.60
After 30 min got a separate mail with link to make...

I order cake in which it was showing no delivery charge for normal cake delivery time, however when I paid for the order I received an additional payment link for delivery when I called the customer care they said as you are in mussourie so need extra time and effort so need extra delivery charge, and the worst part is razorpay like payment gateway Is involved with them. Indiacake didn't deliver any cake...

I order a combo of cake and flower. to be ordered the same day. as per details on site it had to reach the respective address by 9pm or so. But i couldnt track the order nor i was able to reach the customer service. The order wasnt delievered nor i was informed anything about my order. its a fraud company. they dont reply on time. they took extra payment also to send on the given pincode after that they got vanished. no reponse at all. i...

I have placed an order in indiacakes.com for cake,
done the payment of 494.10/-
and order no is 1725828....