IndiaCakes.com Complaints & Reviews

I ordered the cake with bunch of flowers on 24th October 2021, and paid the amount. The cake was not delivered on time and no proper response with them. Worst experience i ever had. They haven't refund the amount saying that they don't have the cancellation and refund policy. The service was very worst....

Ordered a cake and a bouquet of flowers from indiacakes having the worst experience of my life. They delivered it after 3 long days and ruined the occasion That was a planned surprise. The valet was lost and didn’t seem to understand anything. Most pathetic service ever. They deserve to be sued....

Yeh log fake hai...maine cake order kiya or payment bhi kiya but yeh log khene lage ki inke pass payment nhi aaya hai...maine screen shot bhi bheja tha usnhe but uske baad koi reply hi nhi diya mere message ka..or mere paise bhi refund nhi kiya.....

I ordered a cake which was to be delivered next day. I paid for the cake when I ordered. Next day morning I receive an email that since location is far I need to pay extra 250 for delivery and until then order was on hold. I paid immediately and also spoke with the lady. She informed me that they have received payment and my order will be delivered.
I followed up on the order from 10:30 am until 7pm calling them at least 10 times...

Placed order on 10sep for a cake, which they had failed to deliver. Also no support from customer service.
Request for refund still no reply....

Good evening, I have placed order for cake & gift for my wife on 2nd Oct 2021 for delivery date 11th Oct 2021 with order number 716280. Even they asked me to pay extra charges of INR 100 due to the location. And we paid by 2nd Oct itself. Since then I have asked multiple times with customer care for delivery and they assured me all the time that it will get delivered on time. Even till 11th Oct 2021 by 5.00 PM they were keep telling me thet...

India Cakes your service is not reliable, our order no:716770 was not delivered even after paying extra 250 rupees for the delivery. The customer care was saying that the cake will be delivered and we where waiting for the whole day and no delivery done at the end of the day....

They are refusing to refund the amount I paid for order saying that they don’t have cancellation policy. They are offering coupon instead which I’m sure I will never use because I don’t wish to be a customer for them in future ever. It is quite possible that they are fraud because they sent me link to pay immediately Rs 100 via email. This is highly suspicious and so I wished to cancel my order. They are refusing to refund the amount...

This is Scam. They took money and never deliver. Customer care man Rahul said he will deliver. But they didnt. Took money and no reply.
Block this site...

I ordered black forest cake for my brother's bday on October 2nd 2021 on India cakes website.The cake was to be delivered on October 6 but I didn't receive it.Numerous phone call has been placed but they hesitated to respond properly.Money has also been deducted and they didn't refund the amount 499rs.They were simply telling cake is on process and wait till delivery.But on that cake was not delivered.When I call them they cut the call.I...

I ordered black forest cake for my brother's bday on October 2nd 2021 on India cakes website.The cake was to be delivered on October 6 but I didn't receive it.Numerous phone call has been placed but they hesitated to respond properly.Money has also been deducted and they didn't refund the amount 499rs.They were simply telling cake is on process and wait till delivery.But on that cake was not delivered.When I call them they cut the call.I...

Very worst experience. Please avoid ordering from this website.
I order cake for my mom birthday after payment they have not delivered the order...I have called them asking a refund and they are not even willing to respond to call or refund..and the customer support is worst - they picked my call first time and then after knowing the reason they are disconnecting the call not even answering call now, insted they are disconnecting the...

Very very rude customer service they say if a customer is angry because their order has not reached they can also be rude please get better employees not dumb teenagers who has no patience nor can they listen and when someone is telling their problem they cut the call I ask u customers planning to buy do not order from this place there are way better companies amateurs no1 cake company just a load of bs...

Order no- 713224 was not delivered even after they provided coupon as a refund for the second time.

I ordered cake half kg on 01/10/2021 full amount paid Rs 674/- but the company didn't deliver the product. Then they provided one coupon and against that coupon, I ordered a cake again worth only 499 keeping it cheap for the delivery charge and changing location as per their convenience on 23/Aug/2021 but again they are not providing...

Please don't buy anything from these people I have ordered a heart shaped red velvet photo cake for my parents wedding anniversary, I wanted to give it as a surprise as we 3 chillren lives abroad, I didn't want them to feel like left alone. First of all these people fuin that day. It's not about the Money what u spent, its about the emotions and feelings, It was suppose to be delivered on 14 of September but after continues chasing on by...

This is to inform you that I have ordered a cake from India bakes on 09.09.21 at 11.00 A.M. After that I have communicated with customer care & online in which they have assured the same day delivery before 7.30 P.M, but the same has not happened.

I called the customer care number on 10.09.21 in which they assured me of the delivery before 3.30 P.M and the same also has not happened. This I have ordered on the occasion of the...

My order no. 714492
Delivered today, i received wrong cake i ordered choco truffle but received oreo and in addons there was flowers even they didnt deliver it after calling to india cakes they said flower was not available this is how they are running their business by just makinh fool people
Never going to recommend or order from this site
If i call indiacakes and complaint then they laugh they are very irritating...

My order no. 714586 order not placed n payment not confirmed so kindly I request u to refund my payment as soon as possible I m having my gpay proof...

Yesterday sept 8I ordered a cake and order number is714496...and I give delivery option before 2pmbut not yet delivered ..and I payed almost 1390 ..last time also I ordered a cake on April but they didn't delivered a cake and they give the coupon for 1235 and I used the coupon they deduct only 1035 from my coupon and they didn't deliver .So total 1600 rupees pls refund my money back and I don't want the coupon ...they cheat me before .....

At the time of payment it was told that delivery charges are nil. But later on they are asking for 250 rupees extra for delivery.
They are not even refunding the payment made....