IndiaCakes.com Complaints & Reviews

I have ordered cake via online and made a call to customer care and confirmed the order and asked whether anything else to be done and they had given a confirmation that order is placed but before delivery again they have asked for 250 delivery charge and also have paid that but inspite of that I have not received the cake. So had a worst experience so kindly initiate the refund of the amount paid .

Contact number : [protected]...

Ref- Order - 744231
Dtd- 07/09/2021

Dear Sir/ Madam,
Sorry to say about wrong delivery of cake which has saddened us great. The Cake that was ordered was Cheese Cake but the supply was different.
You got the payment for Cheese Cake but item supplied is different. Absolutely disgusting and is not acceptable.
May kindly look into the matter please.
Jhuma Chowdhury
Mother Of Ayona Chowdhurybr...

Ordered cake to be delivered, payment is successful but have not received any tracking ID or delivery boy contact details.site has even charged additional 250 Rs for on time delivery, in total charged Rs 1285....

1. Order ID # 713406. They charged ₹1080 for the cake I ordered for my brother.

2. It was supposed to be delivered on 25 Aug 21. Till now neither the cake has been delivered nor I have got a refund....

Order No - 713688

Placed on Aug 29, 2021, 1:17:47 PM
Night Delivery:- 9 PM - 11:55 PM, Delivery Date:30/08/2021

The order was not delivered and post calling the call center I got to know that the vendor could not deliver due to personal reasons. Pathetic response from call center, even the mail ID shared by them was incorrect and there was no response on chat after sharing the concern
I do not want...

Hi,

Hello india Cakes,

I ordered the cake on 15th of August and paid Rs 549 for the same. 712556 was the order number. It was supposed to be delivered on 16th August and for this I have paid the extra delivery fee of Rs 250 but the cake was never delivered. After talking to someone from India cakes, I had been told that I will get the refund amount in 4-5 days. It has been 10 days since then and I haven't received...

I ordered one cake and booke combo on 29 august 10:30 am.At 12 pm i recieved one mail that Rs 250 extra charge required as location is far away.I paid 250 but still cake not recieved on Aug 30.I called on customer care, they said in morning today we will deliever the cake. In evening I contacted again customer care, they said we can’t able to deliever to this location.So i said please refund the amount 810+250(Total 1060 rs).
br...

I have made an order (713591), and the payment.
After sometime, they sent me request for rs.250 again saying its the delivery charge. They are not answering my calls and are disconnecting and speaking very rudely.

They r not even ready to refund my money, instead they are demanding extra money.

Do not go for this site ever.its a big scam...

I ordered cake on the month of May, they not delivered and also not provided a refund
order no : 610436...

I ordered cake on the month of May, they not delivered and also not provided a refund...

This is an online website for ordering cakes. I ordered a cake on 26/08/2021, made successful payment. But the cake was not delivered. The customer care did not answer to calls and emails I did. When later I checked, I got similar reviews for this compay/website.

Cake order Id: 72352
Payment reference id: IGALVTMOP7

Please take a quick action to stop these kind of FRAUDS.

Website: https://www.indiacakes.com/...

1. Order id “713047”. Ordered cake from indiacakes.com on[protected] for inr 494.10 to be delivered to a residential address in Chittorgarh on[protected]. Payment via hdfc internet banking.
2. After cake order, in an hour, received email that i have to pay extra inr 250 for delivery charges. They provided razor pay payment link and I have paid immediately via hdfc internet banking.
3. Cake was never delivered.
4. I...

1. Order ID # 713406. They charged ₹1080 for the cake I ordered for my brother.

2. It was supposed to be delivered on 25 Aug 21. Till now, on 26 Aug 21 it's not yet delivered.

3. Nobody is responding at the customer care no. And if anybody is picking up, they are dropping the phone without giving any reason. Finally, one customer service executive named Neeta (seems fake name as nobody is revealing the identity)...

I have ordered a cake and a boquet on 12 of august 2021, My order no. is 712298 and paid for the order but i have not recieved any confirmation regarding the order. so, i called them and they send the confirmation mail and also asked me to pay for the order rs.100 more as the location was in the outskirts. i did pay and on 23rd august that was the delivery date, they didnot deliver the order nor refunded my money. they are frauds. And there...

I ordered cake 4 days back and its not still deleivered and neither the refund have been intiated. Order number is 713005 of amount 1400.
These guys are neither responding my mails and nor taking phone calls....

Hi,

I haven't received the order ID number from this website though they deducted the money including transportation charges total of Rs 869/-. No one is responding in chatbot as well. Seems they are looting money in this way from the public !!

Can someone please take strong action on this to solve the lodged complaints from this forum???...

I have order cake online from thier website & when it was deliver too much bed smell coming from the cake..so immediately we have through cake outside..

i need full refund..

order no 712931...

They are running a fake portal. Their claim is to provide free delivery on cake orders.
I have ordered a cake and completed the payment. Once the order was placed, after an hour later they asked me to pay a delivery charge of 250/-. This is utter nonsense, if there was any delivery charge it should have been intimated before hand and not after the order was placed.
I denied their payment request and replied to their email and...

I ordered a cake from their website, they charged full amount for it and did not deliver it. Order ID : 712881. I tried contacting their customer service multiple times on all the contact numbers given but they all hung up after listening to the issue. Chatted with a rep called Roseline, she also did not reply. I asked for a refund since the cake was not delivered, they mentioned that the amount will not be refunded.

It is...

I have ordered cake still not received. Worst customer service no reply.

Order I'd is 712812...