IndiaCakes.com Complaints & Reviews

Hey, I had placed an order for a pineapple cake on 14/07/2021 for address: Gajraula, 244235 but it is not yet delivered and no follow up on the same. Atleast I expect you to refund the amount(Rs. 740.50).

My experience with indiacakes so far has already been pathetic....

Order 712670
The cake wasn't delivered nor the customer care number doesn't respond.
Please refund back the money paid....

Poor customer service. Not able to contact them and they provide a porter no which is not reachable for past 10 days.

They didnt reply for mail also....

This is regarding my order 711965 placed on 8th Aug 2021 on Indiacakes. I placed the order after confirming the chat agent online that my delivery location is very much in the list of cities where Indiacakes operate. After confirming the same I placed the order for delivery of a cake and card to be delivered next day ie; 9th Aug 2021. I got a confirmation of the order the same day. Next day I got an email that my order is on hold and that...

My order no 712248..I ordered cake on 12th August morning 11am, worth 949/- including charges for early delivery..it didn't get delivered till now and the receiver already left the place..I had called multiple times to customer care yet there is no response at all and even not lifting too.. kindly consider this and do initiate refund....

Ordered cake on aug 11 not delivered till now. Today aug12 sent cancellation mail, there is no response from the team. And poor customer service. Help me to get refund amount....

711579- my order number .I ordered cake on 04th aug 2021 and the amount is rs 494/- however it is not delivered even now .it was accepted that they will deliver the product however later on they said it is far from location and asked to pay 200 rs extra..when I said to cancel the order, they have given a coupon code which is no use for me as the service is not available..they are shouting to me if I ask for my money in customer service..such...

I have checked with customer care before placing an order and they said it will be delivered. I have received another email after few hours to pay additional amount as the delivery location is far due to no option I have paid.

Unfortunately the order is never delivered and after chasing multiple times now they say the order is cancelled.

They will provide refund coupon but why do I use them I have asked for...

I ordered cake in India cake website twice
2 times also i made payment but didnt deliver cake
2nd time they are telling to make payment for delivering the cake
whild ordering the cake already add for delivery charges

again they sending message to make payment of Rs.200 for delivery charges....

I have ordered a cake using their website (Order no:711224) for Rs.750. They assured that the cake would be delivered before 7PM. After that there were no responses from their side. I have been trying to connect with them through mails, messages and calls till 9 PM as they mentioned in their website that the delivery time is between 10AM and 9PM. I left that delivery spot after that. Then a delivery agent called me around 9.45PM and asked...

I have ordered a cake (order no711224) on 31/07/2021. The order hasn't been delivered yet. Kindly give my money back. (Total : Rs:750)....

They didn't deliver the cake nor refund the money. Your calls won't be answered and you won't get any response from the support agents. You won't get any tracking information for the order. THE WORST customer service I have ever seen. COmpletely a fraud!!...

NdiaCakes has very unprofessional service. I ordered a cake
(1/2 kg) in your website for Rs.900 with delivery charge to location, after some time I received a email from you stating that we need to pay extra 200 for delivery because the delivery point is far from their location. You know my pincode during my order itself.I dont want to pay 1100 for 1/2 kg cake. So next day I called customer care to cancel the order. When I tried to...

I am Chandrakumar from 23BN SSB Lalpool, Assam. As I am from outskirts area I had confirmed 10days before my order place at that time they promise me that u will get on time so ordered the cake for birthday party before 1 day of the delivery and also paid at that time after some time I received SMS to pay 150 more so I paid that also on the morning n again confirmed to the staff at that time she also told me that I will get on time.But in...

This is PURELY an Online Fraud which focus on only on Money / the way how they can get maximum from the Customer,
They are not for the service, During chat and phone they will assure and promise as your product will be delivery till the last min but you will not get any this and not even the refund.
For example 1000 rs from 1 customer think about 100 customer in 1 day how much they will be collecting and CHEATING CUSTOMER.br...

I ordered a cake on 17th july it was supposed to be delivered on 23rd july. Frst of all i didnt get ny msg or mail for any confirmation.on 23rd i talked to Aashish through chat on website. He told it will be delivered today. But it was not done. Today also i asked then Amruta told i have to pay 150 rs extra. I paid that too. Still the cake is ot delivered. Rubbish servise of Indiacakes. Never had such a bad experience with any other online...

I have ordered cake in your website on 4th july, it was confirmed only on 5th july after paying additional delivery charge .. And my order delivery was to be on 14th july, even i was enquiring the customer care the entire day on 14th regarding delivery they told it will be delivered before 7 but not yet made and after that no response from them for mails or calls.. My order id 614461.. I need refund for my undelivered order and your very...

Yesterday with extra charges did not deliver . When contacted on chat box they said by 7 pm. Next day I.e today till not delivered 12.03 pm.
Fraud people, fraud company....

I ordered a cake today ...i did a payment of 500 rs and extra 300 rs for delivery ...but this ### people ...didnot delivered my order and didn't respond my phone ...they are too much slumdog and begger that they are not refunding me my money...

I have ordered cake in this and they have confirmed me that they will deliver but at last they have not delivered cake and they are not even receiving my call.. if they hear my voice they are disconnecting the call...