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IndiaCakes.com Complaints & Reviews

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Updated: Jun 29, 2025
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IndiaCakes.com reviews & complaints page 21

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T
Tanniru K
Jun 20, 2021
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Address: G-18 , Malti Towers ,Near Kiran Bungalow , Tarabai Park , Kolhapur , 416003 , Maharashtra , India

With a very sad and unhappy feeling I need to register a complaint against your services for my order number 612047. Kindly take necessary actions for these

First of all I ordered a combo pack with a half kg Chocolate photo cake with priority delivery charges all together, but later I received an email stating to pay for additional delivery charges (100 INR which I have paid).
One day earlier I received another email stating to pay an additional (1000 INR) as the vendor supplies only One KG cake rather than half a KG, which was also paid.

But the delivery was a totally different version of cake with no combo flowers.

Upon contact with your online support team no responses received
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    shreya04
    Jun 19, 2021
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    I placed an order from IndiaCakes.com. they placed order. but after 1:30 hour they send a link to pay another 250 by saying and when I tried to cancel my order they aren't picking up the call and cancelling my order.
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      pbhangare
      Jun 18, 2021
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      I placed an order from IndiaCakes.com. they placed order. but after 1:30 hour they send a link to pay another 250 by saying location is far from them. I asked them to refund but they are saying they will give only coupon code but i want refund against original payment method.I don't want an IndiaCakes coupon. There is no turning back to IndiaCakes.

      Regarding this i tried to reach customer service via call, chat and email are non responsive & unethical behavior.

      Refund my money back
      +1 photos
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        17M017 Alisha
        Jun 18, 2021
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        I placed an order from IndiaCakes.com. they placed order. but after 1:30 hour they send a link to pay another 350 by saying location is far from them. I asked them to refund but they are saying they will give only coupon code but i want refund against original payment method
        They are just some fraud
        Guys india.cakes.com is a fake website . They are cheating people by taking money and not delivering the cake . I have ordered a choclate cake on 2nd july 2021 on my father's birthday rather than delivering the cake they were asking extra 250/- for the delivery charges . I did not give, neither they have deliver the cake .On 3 rd july I requsted them to tell me any cake shop in Delhi /NCR n gurgaon so that I can go n personally collect the cake from the cake shop .they did not tell me any single address in complete delhi/NCR n Gurgaon
        So I complained in cyber crime n they returned my 449/-
        Cyber crime blocked their account as they were making fool to people by taking their money n not delivering the cake
        It is my humble request guys who so ever wants his money back
        Pls call Manit Nagrani at [protected]
        He will return ur money back
        There are 464 people who complained
        It is humble request to everyone pls call him and take ur money back
        We will not defreze his account untill n unless he will refund everyone money, who have not receice the cake
        I[censored] face any problem, pls call me at [protected]
        Let is help each other so people like india.cakes.com can not make fake website n make us fool .
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          K
          Kafiyah
          Jun 17, 2021
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          I placed the order for a birthday cake, today it was to be delivered but I didn't receive it.
          After continuous mail and call to the customer care there is update regarding the same.
          After placing the order I got more for extra delivery charges but still I didn't receive the order.
          +2 photos
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            A
            Amit kumar singh
            from Gurgaon, Haryana
            Jun 16, 2021
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            Address: Delhi

            As its one if the fraud website with very poor rating of 1 on Playstore.I have cancelled my order as they were asking for more money.After cancellation also they are not willing to refund the money nor they ever reply to any mail.soon m planning for legal action them.
            Guys india.cakes.com is a fake website . They are cheating people by taking money and not delivering the cake . I have ordered a choclate cake on 2nd july 2021 on my father's birthday rather than delivering the cake they were asking extra 250/- for the delivery charges . I did not give, neither they have deliver the cake .On 3 rd july I requsted them to tell me any cake shop in Delhi /NCR n gurgaon so that I can go n personally collect the cake from the cake shop .they did not tell me any single address in complete delhi/NCR n Gurgaon
            So I complained in cyber crime n they returned my 449/-
            Cyber crime blocked their account as they were making fool to people by taking their money n not delivering the cake
            It is my humble request guys who so ever wants his money back
            Pls call Manit Nagrani at [protected]
            He will return ur money back
            There are 464 people who complained
            It is humble request to everyone pls call him and take ur money back
            We will not defreze his account untill n unless he will refund everyone money, who have not receice the cake
            I[censored] face any problem, pls call me at [protected]
            Let is help each other so people like india.cakes.com can not make fake website n make us fool .
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              S
              Sudhaayyar
              Jun 16, 2021
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              I ordered the cake on 31.05.2021 and paid 1150 on the same day.But the cake is not delivered, so reund the amound.
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                N
                Nelson Jai
                Jun 16, 2021
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                Ordered cake for my father 75 birthday on 10 June to be delivered on 11 June. Till today not delivered and no response from them on refund. They are not responding properly.
                Order 612070
                [protected]@gmail.com
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                  M
                  Mathivanan1987
                  Jun 16, 2021
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                  Address: 249 pankajam colony madurai

                  I have booked the cake on 1st June 2021 at 9:15pm but there is no response from your end but the amount have been debited, can you refund the amount, I have received from customer care that booking id is 611141
                  Jun 16, 2021
                  Updated by Mathivanan1987
                  I have booked the cake on 1st June 2021 at 9:15pm but there is no response from your end but the amount have been debited, can you refund the amount, I have received from customer care that booking id is 611141

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                    S
                    surinder_saini00
                    Jun 14, 2021
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                    I placed an order from IndiaCakes.com. they placed order. but after 1:30 hour they send a link to pay another 350 by saying location is far from them. I asked them to refund but they are saying they will give only coupon code but i want refund against original payment method.
                    Guys india.cakes.com is a fake website . They are cheating people by taking money and not delivering the cake . I have ordered a choclate cake on 2nd july 2021 on my father's birthday rather than delivering the cake they were asking extra 250/- for the delivery charges . I did not give, neither they have deliver the cake .On 3 rd july I requsted them to tell me any cake shop in Delhi /NCR n gurgaon so that I can go n personally collect the cake from the cake shop .they did not tell me any single address in complete delhi/NCR n Gurgaon
                    So I complained in cyber crime n they returned my 449/-
                    Cyber crime blocked their account as they were making fool to people by taking their money n not delivering the cake
                    It is my humble request guys who so ever wants his money back
                    Pls call Manit Nagrani at [protected]
                    He will return ur money back
                    There are 464 people who complained
                    It is humble request to everyone pls call him and take ur money back
                    We will not defreze his account untill n unless he will refund everyone money, who have not receice the cake
                    I[censored] face any problem, pls call me at [protected]
                    Let is help each other so people like india.cakes.com can not make fake website n make us fool .
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                      M
                      Mohammed Noorani
                      Jun 14, 2021
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                      Address: Pune

                      My order 612151 was suppose to be delivered yesterday but not delivered.

                      I am asking customer service people in live chat since morning but no response.

                      Trying to call but no one answers...

                      My earlier order 609266 was cancelled and your people kept asking me for extra payment for delivery... My original order 609266 was of Rs 450.. Now increased to Rs 1400 against order 612151 which I have paid but still not delivered.

                      Till now no satisfactory response or delivery... I had confirmed pincode delivery also with your executive Ashish before placing the order who had confirmed it is deliverable. After placing order for 2nd time, they asked extra Rs 250 for delivery.

                      But still no positive response on delivery or refund
                      +2 photos
                      Jun 14, 2021
                      Updated by Mohammed Noorani
                      Been over a month since trying to deliver the cake to my friend... Plus last Friday it was going to be delivered but till today nothing.. See screenshot of Friday 11th June

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                        R
                        Renuka R
                        Jun 14, 2021
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                        Order wasn't delivered and no update on status. Whenever I call customer care support or when I mail regarding refund, there is no response from them.
                        Have Spent Rs.599 and need refund
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                          J
                          JAYASHREE MUNIRAJ
                          Jun 13, 2021
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                          Address: 358/2,5th cross,7th ward,police colony paupparapatti

                          My order no 612192, I ordered 2days before for delivery on 13/06/2021but no confirmation message, only money got properly collected, no proper reply from customer service...worst experience...
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                            H
                            Hema Sasidharan
                            Jun 13, 2021
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                            Order no 612181. I have ordered cake on 11th but it was not delivered as the place is outer they asked me to pay 100 extra however cake is not delivered.
                            For a half kg cake they charged 850rs +100rs
                            Guys india.cakes.com is a fake website . They are cheating people by taking money and not delivering the cake . I have ordered a choclate cake on 2nd july 2021 on my father's birthday rather than delivering the cake they were asking extra 250/- for the delivery charges . I did not give, neither they have deliver the cake .On 3 rd july I requsted them to tell me any cake shop in Delhi /NCR n gurgaon so that I can go n personally collect the cake from the cake shop .they did not tell me any single address in complete delhi/NCR n Gurgaon
                            So I complained in cyber crime n they returned my 449/-
                            Cyber crime blocked their account as they were making fool to people by taking their money n not delivering the cake
                            It is my humble request guys who so ever wants his money back
                            Pls call Manit Nagrani at [protected]
                            He will return ur money back
                            There are 464 people who complained
                            It is humble request to everyone pls call him and take ur money back
                            We will not defreze his account untill n unless he will refund everyone money, who have not receice the cake
                            I[censored] face any problem, pls call me at [protected]
                            Let is help each other so people like india.cakes.com can not make fake website n make us fool .
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                              D
                              Danooooo
                              Jun 12, 2021
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                              Address: Udupi

                              My order id: 612158
                              I ordered blackforest half kg cake for 490 Rupees and they confirmedmy order, after one day of ordering they asked me to pay 250 Rupees as delivery is far from location. I told them I don't want to proceed as this was not informed to me while ordering. They ignored my email and kept sending me email notification to pay 250 Rupees. Until I contacted customer support who told me that my order is cancelled and I get coupon for that amount. I asked for refund as I don't want to order or keep my money with them while they definitely seem to have problems with any order they take. I did not get any response yet.
                              +1 photos
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                                N
                                Nelson Jai
                                Jun 12, 2021
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                                To whom so ever,

                                My order is not delivered as promised. I ordered one day in advance.
                                I followed up with customer care via phone and chat, all I was told that the cake will be delivered before 9Pm. I even paid rs 150 for delivery charge. Now it's 10.20 PM.
                                The customer care girl who picked up the call just hung up on me. Please check your audio if recorded.
                                This cake was ordered for my father who is at Trichy to celebrate his 75 birthday. India cakes claiming to be India's no 1 online cake delivery portal ruined the celebration. The matter is not about paying RS 645 but the joy of celebration was lost.
                                Please refund the full amount RS645.

                                Nelson
                                [protected]
                                Show quoted
                                +1 photos
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                                  S
                                  Sandhiya S G
                                  Jun 11, 2021
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                                  I placed an order (ID -612201) of cake for my friend. They didn’t receive it yet. I am calling customer care several times but there was no answer. Is this the way you satisfy your customer. I paid full amount after that you ppl charged for shipping charges. That also paid by me. But still now I am not getting updates. Getting money from the customer is main job of yours. Then, what about order. Do u have any transparency in your service. Really disappointed. If I didn’t receive my order today I will take further action.
                                  Jun 11, 2021
                                  Updated by Sandhiya S G
                                  I didn’t receive my order. I placed an order (ID -612201) of cake for my friend. They didn’t receive it yet. I am calling customer care several times but there was no answer. Is this the way you satisfy your customer. I paid full amount after that you ppl charged for shipping charges. That also paid by me. But still now I am not getting updates. Getting money from the customer is main job of yours. Then, what about order. Do u have any transparency in your service. Really disappointed. If I didn’t receive my order today I will take further action.
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                                    A
                                    Ameetas
                                    Jun 11, 2021
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                                    Website: IndiaCakes.com

                                    Hi,

                                    Order num 610347

                                    Placed a cake order from India cakes portal for the May26th but their team came back by saying below.

                                    "Since delivery place is far from our center,

                                    Extra delivery charge of Rs 250/- required.

                                    we have sent you payment link on your mail id,

                                    you can also make payment on below link"

                                    So I told I dont need the cake and asked them to cancel the order.

                                    Then I got so many emails to make the extra payment but I did not make.

                                    I have sent them several emails but no response.

                                    I tried calling the number on the website several times but no response.

                                    0ls help me in getting my refund. I dont want them to credit it to the account as they will never deliver the cake.
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                                      silpanair
                                      Jun 11, 2021
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                                      I ordered a cake on 7th June 2021 through this website. Next day, I got one mail asking for paying extra amount 250 rs which I paid.
                                      As the cake was not delivered till next day i.e 9th June, I started contacting them. They were not responding to my mails and chats, and also continuously cutting my calls. At the end of the day, one person whom I contacted through chat informed me that my order is cancelled and will be refunded. After 2 days also, I didn't receive any confirmation/refund mail from their end. Again through numerous mails and calls, I got to know that the amount will be refunded as only coupon card.
                                      Please do not order anything from this website.
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                                        VineethMohananNair
                                        Jun 10, 2021
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                                        Address: G-18 ,Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra

                                        I've made two orders in IndiaCakes.com wherein first order (April'2021) was cancelled and after struggle of a week time I got a coupon of equivalent amount. Later I used the coupon and made another payment(May'2021), as a poor service this order too went away without any status of delivery.

                                        Now, I'm chasing the team and wrote to CEO (Manit Nagrani) yet it's been more than 3 weeks, no response on call/chat/email. I've asked for refund of amount in my bank since it's really hard to chase these people for any single update.

                                        Date of the incident - 20 May 2021
                                        Client Number - [protected] / [protected]
                                        Client Email - [protected]@IndiaCakes.com / [protected]@indiacakes.co.in

                                        India Cakes Pvt Ltd

                                        Registered Address :- G-18, Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra

                                        Branch Address :- FF-7, 1'st Floor, North Block, Sacred World Mall
                                        Above Godrej Nature's Basket, Wanowrie, Pune :- 411040
                                        +8 photos
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