Claimed

IndiaCakes.com Complaints & Reviews

1
Updated: Jun 29, 2025
Complaints 840
Resolved
31
Unresolved
809
Contacts

File a complaint to IndiaCakes.com

Having problems with IndiaCakes.com?

File a complaint and get it resolved by IndiaCakes.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IndiaCakes.com reviews & complaints page 21

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shreya04
Jun 19, 2021
Report
Copy

I placed an order from IndiaCakes.com. they placed order. but after 1:30 hour they send a link to pay another 250 by saying and when I tried to cancel my order they aren't picking up the call and cancelling my order.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    pbhangare
    Jun 18, 2021
    Report
    Copy

    I placed an order from IndiaCakes.com. they placed order. but after 1:30 hour they send a link to pay another 250 by saying location is far from them. I asked them to refund but they are saying they will give only coupon code but i want refund against original payment method.I don't want an IndiaCakes coupon. There is no turning back to IndiaCakes.

    Regarding this i tried to reach customer service via call, chat and email are non responsive & unethical behavior.

    Refund my money back
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      1
      17M017 Alisha
      Jun 18, 2021
      Report
      Copy

      I placed an order from IndiaCakes.com. they placed order. but after 1:30 hour they send a link to pay another 350 by saying location is far from them. I asked them to refund but they are saying they will give only coupon code but i want refund against original payment method
      They are just some fraud
      Guys india.cakes.com is a fake website . They are cheating people by taking money and not delivering the cake . I have ordered a choclate cake on 2nd july 2021 on my father's birthday rather than delivering the cake they were asking extra 250/- for the delivery charges . I did not give, neither they have deliver the cake .On 3 rd july I requsted them to tell me any cake shop in Delhi /NCR n gurgaon so that I can go n personally collect the cake from the cake shop .they did not tell me any single address in complete delhi/NCR n Gurgaon
      So I complained in cyber crime n they returned my 449/-
      Cyber crime blocked their account as they were making fool to people by taking their money n not delivering the cake
      It is my humble request guys who so ever wants his money back
      Pls call Manit Nagrani at [protected]
      He will return ur money back
      There are 464 people who complained
      It is humble request to everyone pls call him and take ur money back
      We will not defreze his account untill n unless he will refund everyone money, who have not receice the cake
      I[censored] face any problem, pls call me at [protected]
      Let is help each other so people like india.cakes.com can not make fake website n make us fool .
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kafiyah
        Jun 17, 2021
        Report
        Copy

        I placed the order for a birthday cake, today it was to be delivered but I didn't receive it.
        After continuous mail and call to the customer care there is update regarding the same.
        After placing the order I got more for extra delivery charges but still I didn't receive the order.
        +2 photos
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Amit kumar singh
          from Gurgaon, Haryana
          Jun 16, 2021
          Report
          Copy

          Address: Delhi

          As its one if the fraud website with very poor rating of 1 on Playstore.I have cancelled my order as they were asking for more money.After cancellation also they are not willing to refund the money nor they ever reply to any mail.soon m planning for legal action them.
          Guys india.cakes.com is a fake website . They are cheating people by taking money and not delivering the cake . I have ordered a choclate cake on 2nd july 2021 on my father's birthday rather than delivering the cake they were asking extra 250/- for the delivery charges . I did not give, neither they have deliver the cake .On 3 rd july I requsted them to tell me any cake shop in Delhi /NCR n gurgaon so that I can go n personally collect the cake from the cake shop .they did not tell me any single address in complete delhi/NCR n Gurgaon
          So I complained in cyber crime n they returned my 449/-
          Cyber crime blocked their account as they were making fool to people by taking their money n not delivering the cake
          It is my humble request guys who so ever wants his money back
          Pls call Manit Nagrani at [protected]
          He will return ur money back
          There are 464 people who complained
          It is humble request to everyone pls call him and take ur money back
          We will not defreze his account untill n unless he will refund everyone money, who have not receice the cake
          I[censored] face any problem, pls call me at [protected]
          Let is help each other so people like india.cakes.com can not make fake website n make us fool .
          Helpful
          1 other people found this review helpful
          1 found this helpful
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sudhaayyar
            Jun 16, 2021
            Report
            Copy

            I ordered the cake on 31.05.2021 and paid 1150 on the same day.But the cake is not delivered, so reund the amound.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nelson Jai
              Jun 16, 2021
              Report
              Copy

              Ordered cake for my father 75 birthday on 10 June to be delivered on 11 June. Till today not delivered and no response from them on refund. They are not responding properly.
              Order 612070
              [protected]@gmail.com
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mathivanan1987
                Jun 16, 2021
                Report
                Copy

                Address: 249 pankajam colony madurai

                I have booked the cake on 1st June 2021 at 9:15pm but there is no response from your end but the amount have been debited, can you refund the amount, I have received from customer care that booking id is 611141
                Jun 16, 2021
                Updated by Mathivanan1987
                I have booked the cake on 1st June 2021 at 9:15pm but there is no response from your end but the amount have been debited, can you refund the amount, I have received from customer care that booking id is 611141

                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  surinder_saini00
                  Jun 14, 2021
                  Report
                  Copy

                  I placed an order from IndiaCakes.com. they placed order. but after 1:30 hour they send a link to pay another 350 by saying location is far from them. I asked them to refund but they are saying they will give only coupon code but i want refund against original payment method.
                  Guys india.cakes.com is a fake website . They are cheating people by taking money and not delivering the cake . I have ordered a choclate cake on 2nd july 2021 on my father's birthday rather than delivering the cake they were asking extra 250/- for the delivery charges . I did not give, neither they have deliver the cake .On 3 rd july I requsted them to tell me any cake shop in Delhi /NCR n gurgaon so that I can go n personally collect the cake from the cake shop .they did not tell me any single address in complete delhi/NCR n Gurgaon
                  So I complained in cyber crime n they returned my 449/-
                  Cyber crime blocked their account as they were making fool to people by taking their money n not delivering the cake
                  It is my humble request guys who so ever wants his money back
                  Pls call Manit Nagrani at [protected]
                  He will return ur money back
                  There are 464 people who complained
                  It is humble request to everyone pls call him and take ur money back
                  We will not defreze his account untill n unless he will refund everyone money, who have not receice the cake
                  I[censored] face any problem, pls call me at [protected]
                  Let is help each other so people like india.cakes.com can not make fake website n make us fool .
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mohammed Noorani
                    Jun 14, 2021
                    Report
                    Copy

                    Address: Pune

                    My order 612151 was suppose to be delivered yesterday but not delivered.

                    I am asking customer service people in live chat since morning but no response.

                    Trying to call but no one answers...

                    My earlier order 609266 was cancelled and your people kept asking me for extra payment for delivery... My original order 609266 was of Rs 450.. Now increased to Rs 1400 against order 612151 which I have paid but still not delivered.

                    Till now no satisfactory response or delivery... I had confirmed pincode delivery also with your executive Ashish before placing the order who had confirmed it is deliverable. After placing order for 2nd time, they asked extra Rs 250 for delivery.

                    But still no positive response on delivery or refund
                    +2 photos
                    Jun 14, 2021
                    Updated by Mohammed Noorani
                    Been over a month since trying to deliver the cake to my friend... Plus last Friday it was going to be delivered but till today nothing.. See screenshot of Friday 11th June

                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Renuka R
                      Jun 14, 2021
                      Report
                      Copy

                      Order wasn't delivered and no update on status. Whenever I call customer care support or when I mail regarding refund, there is no response from them.
                      Have Spent Rs.599 and need refund
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        JAYASHREE MUNIRAJ
                        Jun 13, 2021
                        Report
                        Copy

                        Address: 358/2,5th cross,7th ward,police colony paupparapatti

                        My order no 612192, I ordered 2days before for delivery on 13/06/2021but no confirmation message, only money got properly collected, no proper reply from customer service...worst experience...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Hema Sasidharan
                          Jun 13, 2021
                          Report
                          Copy

                          Order no 612181. I have ordered cake on 11th but it was not delivered as the place is outer they asked me to pay 100 extra however cake is not delivered.
                          For a half kg cake they charged 850rs +100rs
                          Guys india.cakes.com is a fake website . They are cheating people by taking money and not delivering the cake . I have ordered a choclate cake on 2nd july 2021 on my father's birthday rather than delivering the cake they were asking extra 250/- for the delivery charges . I did not give, neither they have deliver the cake .On 3 rd july I requsted them to tell me any cake shop in Delhi /NCR n gurgaon so that I can go n personally collect the cake from the cake shop .they did not tell me any single address in complete delhi/NCR n Gurgaon
                          So I complained in cyber crime n they returned my 449/-
                          Cyber crime blocked their account as they were making fool to people by taking their money n not delivering the cake
                          It is my humble request guys who so ever wants his money back
                          Pls call Manit Nagrani at [protected]
                          He will return ur money back
                          There are 464 people who complained
                          It is humble request to everyone pls call him and take ur money back
                          We will not defreze his account untill n unless he will refund everyone money, who have not receice the cake
                          I[censored] face any problem, pls call me at [protected]
                          Let is help each other so people like india.cakes.com can not make fake website n make us fool .
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Danooooo
                            Jun 12, 2021
                            Report
                            Copy

                            Address: Udupi

                            My order id: 612158
                            I ordered blackforest half kg cake for 490 Rupees and they confirmedmy order, after one day of ordering they asked me to pay 250 Rupees as delivery is far from location. I told them I don't want to proceed as this was not informed to me while ordering. They ignored my email and kept sending me email notification to pay 250 Rupees. Until I contacted customer support who told me that my order is cancelled and I get coupon for that amount. I asked for refund as I don't want to order or keep my money with them while they definitely seem to have problems with any order they take. I did not get any response yet.
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nelson Jai
                              Jun 12, 2021
                              Report
                              Copy

                              To whom so ever,

                              My order is not delivered as promised. I ordered one day in advance.
                              I followed up with customer care via phone and chat, all I was told that the cake will be delivered before 9Pm. I even paid rs 150 for delivery charge. Now it's 10.20 PM.
                              The customer care girl who picked up the call just hung up on me. Please check your audio if recorded.
                              This cake was ordered for my father who is at Trichy to celebrate his 75 birthday. India cakes claiming to be India's no 1 online cake delivery portal ruined the celebration. The matter is not about paying RS 645 but the joy of celebration was lost.
                              Please refund the full amount RS645.

                              Nelson
                              [protected]
                              Show quoted
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sandhiya S G
                                Jun 11, 2021
                                Report
                                Copy

                                I placed an order (ID -612201) of cake for my friend. They didn’t receive it yet. I am calling customer care several times but there was no answer. Is this the way you satisfy your customer. I paid full amount after that you ppl charged for shipping charges. That also paid by me. But still now I am not getting updates. Getting money from the customer is main job of yours. Then, what about order. Do u have any transparency in your service. Really disappointed. If I didn’t receive my order today I will take further action.
                                Jun 11, 2021
                                Updated by Sandhiya S G
                                I didn’t receive my order. I placed an order (ID -612201) of cake for my friend. They didn’t receive it yet. I am calling customer care several times but there was no answer. Is this the way you satisfy your customer. I paid full amount after that you ppl charged for shipping charges. That also paid by me. But still now I am not getting updates. Getting money from the customer is main job of yours. Then, what about order. Do u have any transparency in your service. Really disappointed. If I didn’t receive my order today I will take further action.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Ameetas
                                  Jun 11, 2021
                                  Report
                                  Copy

                                  Website: IndiaCakes.com

                                  Hi,

                                  Order num 610347

                                  Placed a cake order from India cakes portal for the May26th but their team came back by saying below.

                                  "Since delivery place is far from our center,

                                  Extra delivery charge of Rs 250/- required.

                                  we have sent you payment link on your mail id,

                                  you can also make payment on below link"

                                  So I told I dont need the cake and asked them to cancel the order.

                                  Then I got so many emails to make the extra payment but I did not make.

                                  I have sent them several emails but no response.

                                  I tried calling the number on the website several times but no response.

                                  0ls help me in getting my refund. I dont want them to credit it to the account as they will never deliver the cake.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    silpanair
                                    Jun 11, 2021
                                    Report
                                    Copy

                                    I ordered a cake on 7th June 2021 through this website. Next day, I got one mail asking for paying extra amount 250 rs which I paid.
                                    As the cake was not delivered till next day i.e 9th June, I started contacting them. They were not responding to my mails and chats, and also continuously cutting my calls. At the end of the day, one person whom I contacted through chat informed me that my order is cancelled and will be refunded. After 2 days also, I didn't receive any confirmation/refund mail from their end. Again through numerous mails and calls, I got to know that the amount will be refunded as only coupon card.
                                    Please do not order anything from this website.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      VineethMohananNair
                                      Jun 10, 2021
                                      Report
                                      Copy

                                      Address: G-18 ,Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra

                                      I've made two orders in IndiaCakes.com wherein first order (April'2021) was cancelled and after struggle of a week time I got a coupon of equivalent amount. Later I used the coupon and made another payment(May'2021), as a poor service this order too went away without any status of delivery.

                                      Now, I'm chasing the team and wrote to CEO (Manit Nagrani) yet it's been more than 3 weeks, no response on call/chat/email. I've asked for refund of amount in my bank since it's really hard to chase these people for any single update.

                                      Date of the incident - 20 May 2021
                                      Client Number - [protected] / [protected]
                                      Client Email - [protected]@IndiaCakes.com / [protected]@indiacakes.co.in

                                      India Cakes Pvt Ltd

                                      Registered Address :- G-18, Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra

                                      Branch Address :- FF-7, 1'st Floor, North Block, Sacred World Mall
                                      Above Godrej Nature's Basket, Wanowrie, Pune :- 411040
                                      +8 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Diana Francis
                                        Jun 9, 2021
                                        Report
                                        Copy

                                        Address: pune

                                        Order Number is 610172.

                                        I ordered for half kg cake and it was accepted and i made the payment.

                                        Later i recd an email to make more payment for a 1 kg cake as you didn't have half kg cake.

                                        I did reply on email that if you don't have half kg cake then don't deliver the cake and return the money.

                                        I haven't heard from you guys since 24thMay'21.

                                        There is no customer service..all numbers are fake.

                                        Kindly return the money.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit