Claimed

IndiaCakes.com Complaints & Reviews

1
Updated: Jun 29, 2025
Complaints 849
Resolved
32
Unresolved
817
Contacts

File a complaint to IndiaCakes.com

Having problems with IndiaCakes.com?

File a complaint and get it resolved by IndiaCakes.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IndiaCakes.com reviews & complaints page 22

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Diana Francis
Jun 9, 2021
Report
Copy

Address: pune

Order Number is 610172.

I ordered for half kg cake and it was accepted and i made the payment.

Later i recd an email to make more payment for a 1 kg cake as you didn't have half kg cake.

I did reply on email that if you don't have half kg cake then don't deliver the cake and return the money.

I haven't heard from you guys since 24thMay'21.

There is no customer service..all numbers are fake.

Kindly return the money.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Bharathi Chelluri
    Jun 8, 2021
    Report
    Copy

    My order ID is 611376 and it has to be delivered by 6th June. But still is not delivered. I want to know whether it will be delivered or not.
    Guys india.cakes.com is a fake website . They are cheating people by taking money and not delivering the cake . I have ordered a choclate cake on 2nd july 2021 on my father's birthday rather than delivering the cake they were asking extra 250/- for the delivery charges . I did not give, neither they have deliver the cake .On 3 rd july I requsted them to tell me any cake shop in Delhi /NCR n gurgaon so that I can go n personally collect the cake from the cake shop .they did not tell me any single address in complete delhi/NCR n Gurgaon
    So I complained in cyber crime n they returned my 449/-
    Cyber crime blocked their account as they were making fool to people by taking their money n not delivering the cake
    It is my humble request guys who so ever wants his money back
    Pls call Manit Nagrani at [protected]
    He will return ur money back
    There are 464 people who complained
    It is humble request to everyone pls call him and take ur money back
    We will not defreze his account untill n unless he will refund everyone money, who have not receice the cake
    I[censored] face any problem, pls call me at [protected]
    Let is help each other so people like india.cakes.com can not make fake website n make us fool .
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prabanjan Asokan
      Jun 8, 2021
      Report
      Copy

      Address: 3, CRR Nagar, Cuddalore - 607002

      I have ordered cake. Order no : 611189 not received the cake and not able to contact the fraud company. They not refund the money also.
      +2 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Saranya22
        Jun 7, 2021
        Report
        Copy

        I have ordered cake through India cakes online website. I called them to ensure the same day delivery and they confirmed too. After 4 hours I received mail that your order is put on hold since it’s delivery Center is too far and you have to pay additional 250rs. I paid the 250rs immediately and replied back. But nothing has been delivered so far. I lost 1000rs. Worst experience!
        +2 photos
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vignesh kasthurisamy
          Jun 7, 2021
          Report
          Copy

          Address: palani

          I ordered a cake friday 28th May 2021 morning from india cake and amount i paid online through gpay. My pincode is 624615. It is said by customer care of india cakes that order can be delivered for the pincode. Hence I placed the order.

          Later I received a call from a dindigul cake vendor that an order can't be delivered as it is 60kms from my place. The order could have been delivered from palani cake vendor. But it is not done.

          I need to cancel my order with order Number: 610480. I need my full refund amount.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Meher joe
            Jun 7, 2021
            Report
            Copy

            Customer care responses are very rude. They don't even listen the issue and they just cut the call. The cake which I have ordered, I didn't even received. Very fraud site. They don't even provide refund and they don't even lift the call.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              NSpower
              Jun 7, 2021
              Report
              Copy

              Hi I have ordered a combo bday gift of sketch send flowers worth Rs 810 for my friend today ...I have not received any confirmation regarding the payment or order..but my cash has been deducted from my account..whom should I contact..I came to know that this is a fraud company..I want my money back.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Bisakh Saha
                Jun 6, 2021
                Report
                Copy

                This is a fraud company.. Plz don't order cakes and any products from their website.. Order will not be delivered and they will not refund ur money.. So plz don't waste your money.
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  CHIKKY KUKKU
                  Jun 6, 2021
                  Report
                  Copy

                  Address: 27E THOOKU MARA KUTTAI,BIG NATHAM, CHENGALPATTU

                  Devika
                  We ordered a black forest cake. Till now We didn't receive it.order No :611559.We paid Rs 550 for cake and delivery charge Rs.250 also
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nivetha Sivasakthi
                    Jun 5, 2021
                    Report
                    Copy

                    Today my daughter birthday so Iam order cake in India cakes website...but not delivery..I am so upset many time call and chat..but notresponse..it's fraud company..so people no order..worst experience😠😠
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rohitnegi30
                      Jun 5, 2021
                      Report
                      Copy

                      Address: Chotpur colony sector 63 Noida uttar Pradesh

                      FE1182383 that is my id .

                      It's been 5 days since I opened the Zomato Delivery ID. but my id is not activated yet. May I know what is the reason behind this Because as I can see in the app it is written that your id will be activated in few hours but it is not done yet 5 days have passed and i have also paid and taken training also.
                      Please check my details and active my id as soon a possible.

                      and i messaged and called zomato delivery TL of noida sector 62 they did not respond to me.

                      Please i request.

                      Rohit negi
                      [protected]
                      [protected]@gmail.com
                      +2 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vs4415804
                        Jun 5, 2021
                        Report
                        Copy

                        Refund my money i[censored] can't deliver the cake. It was my biggest mistake to order cake from this site. My order no. Is 611236. Even the consumer executives are not answering the call. I have pain 494 rs cancel the order and refund my money. Cheaters
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Candy Prabha
                          Jun 4, 2021
                          Report
                          Copy

                          Good afternoon. I've orders cake on 2/06/2021 night at 9.30pm for a normal delivery on 3/06/2021 the cake was 550 and after discount I was charged 499 including a delivery charge of 47. I waited on 3 rd no msgs regarding the delivery has come but I received a mail saying I had to pay an amount of 200 rupees as distance delivery charge which was not mentioned to me earlier. Moreover I've tried to pay the amount because it was for my brother birthday gift, I tried several times it said unable to complete payment and it was already late no response from india cakes so I've asked to cancel my order I've even notified it in online chat also. But no response. When I called the customer care while I was talking the person cut the call very rudely and again I called no one connected the call. I'm very upset about the service I want a refund of the money in my account. Kindly do the needful. Thank you
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            varsha salimath
                            Jun 4, 2021
                            Report
                            Copy

                            I have ordered cake on 25th May 2021 for the same day delivery.They told me it will be delivered by 7pm, which was not.i tried calling them but there was no response.Tried calling next day, no response at all.Dropped mail and no response.After calling multiple times, they told it will deliver which was on 27th.i told to cancell order which dey didn't do.
                            Again called to check if they cancell, they say yes but no communication via mail nor message.
                            Finally they told coupon will be issued, I told I need amount refund for which they have even processed yet and no response to my email.

                            This is fraud site.i suggest people not to order from here.

                            I had a worst experience.
                            They are totally fraud.
                            Helpful
                            2 other people found this review helpful
                            2 found this helpful
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kamalraj85
                              Jun 4, 2021
                              Report
                              Copy

                              Address: Thiruninravur
                              Website: India cakes

                              June2 oder one cake still now not sending so refund my amount and cancel my order
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                vs4415804
                                Jun 3, 2021
                                Report
                                Copy

                                I have ordered a cake on 02/06/2021 but the cake was not get delivered. My order no. Is 611236 . Kindly cancel the order and refund the money otherwise I have to take the help of consumer forum for some legal action. And I will file extra harassment charge again you.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mashbha
                                  Jun 3, 2021
                                  Report
                                  Copy

                                  I did not get my cake(Irish coffee cake) half kg of rs.775 which I had ordered on 02/06/2021.
                                  I was expecting a call even today ie., 03/06/2021. I'm really disappointed with your service and didn't expect this.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Arun Satheesan
                                    Jun 3, 2021
                                    Report
                                    Copy

                                    I ordered cake on 24/05/2021. IndiaCakes did not deliver the ordered. After numerous attempt to customer service agents, they gave me coupon code which can only be used in IndiaCakes order.

                                    I don't want an IndiaCakes coupon. There is no turning back to IndiaCakes.

                                    Regarding this i tried to reach customer service via call, chat and email are non responsive & unethical behavior.

                                    Refund my money back.
                                    +2 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Abhinay Koneri
                                      Jun 3, 2021
                                      Report
                                      Copy

                                      We ordered a Black forest Cake on 31st of May for delivery on 1st June, As we had Birthday, they charged additional 150rs cost for delivery after initial payment of 490/- PAID, Still there is no response on delivery nor any refund called customer care several times, No one is responding. This is a serious ripoff from customer hard earned money. I can see there are many complaints like this here, on this forum.
                                      ORDER ID 610960

                                      Please check what best you can do on this. refund or delivery the cake.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Selvi Natarajan
                                        Jun 2, 2021
                                        Report
                                        Copy

                                        We had ordered a blackforest cake of half kg worth 750 rs including delivery charges yesterday .we still didn't recieve the cake . Pathetic response .
                                        We would like to receive the cake or a equivalent refund .
                                        Name : selvi Natarajan
                                        Order no: 611030
                                        Place of delivery : Chengalpattu 603002
                                        Phone no: [protected]
                                        Date of delivery: 1.6.2021
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit