IndiaCakes.com Complaints & Reviews

My cake did not get delivered on 25th december 2020 and i want the money back...

Indiacakes.com is a online site for fooling people telling that deliver to 2000 cities.
My order no is 504457.

I'm terribly disappointed with the service they also messed up the birthday day surprise by not delivering the cake on the date which I ordered on 4th Dec 2020 and delivery date on 14th Dec.

I had a chat with customer service 14th afternoon itself with Swetha. She confirmed before 7pm the delivery...

Hello sir,

I have ordered cake on indiacakes.com with order number :506431.
They have not delivered my order and not responding to me also.

They are big cheaters and they doing same for all customers.

Please take strict action on them.
And please help me get refund on my order asap.

Thanks....

It was my friend's milestone birthday and I wanted to treat her to a caramel cheesecake on the occasion. So booked the order a couple of days in advance and despite several followup from my end, the cheesecake was not delivered on her special day.

If they don't have the capability to deliver a product, they should not list it. That's common sense. Instead, they list them and you are left waiting for the cake, making your celebration...

Order was placed on November 27th and it was to be delivered on December 20th which was not delivered. On 21st December I called the number 7-8 times because the lady kept saying it’ll get delivered today without fail because it was out for delivery. I also had to pay an additional 250 Rs for shipping charges which wasn’t mentioned when the order was placed. I paid the amount online but didn’t receive my order. They said it's out for...

I ordered a cake for my parents anniversary on 10th dec. It was supposed to be delivered on 15th. The payment was made but i didnt get any confirmation either through mail or sms. The customer support shared the order number the next day via their chat service. On the day of delivery, I get an sms asking for extra 250 for delivery. This was not told till the day of delivery even though I have contacted them multiple times to ensure the delivery...

Indiacakes.com is a online site for fooling people telling that deliver to 2000 cities.
My order no is 503268.
These guys online customer care service is pathetic.
After 10 days I still not got my refund.
Please don't order from this website....

I didn’t receive my order when i spoke with customer care they told my order was likely to be delivered by 7.30 pm. But i still receive my order...

The proper id or update status is not shown or given!! my order is not delivered ;...

I have booked a birthday cake on 04.11.2020 which was supposed to be delivered on the same day. But delivery guy called me on 6th Nov for cake delivery. I refused to accept that order and asked IndiaCakes to cancel my order. They asked me to drop an email for cancellation which I did. Now they come up with new excuse everytime I call customer care and telling me that I should have accepted that order on whenever date they are delivering....

I had ordered a cake in IndiaCakes.com on 26th November 2020 (Order No : 503605).Before placing an order, i did connected with Ashish in online chat whether there is delivery available for this pincode. Based on his confirmation, i have placed my order and its clearly stated in the checkout page that the amount is inclusive of tax and delivery . On next day - delivery day there is no calls and cake delivery as well. When i checked my mail,...

Kindly update me the order id 504646.
Amount deducted and order received message from the browser but i couldn't able to track the order....

My order id is 504505.. on 4th december 2020 i ordered anniversary cake ..They didn’t deliver the cake on same day..next day they are saying we will deliver the cake by 12:00 pm then they say by 6:00 pm then after 6:00 no body replying my text neither email nor call..again nxt day they say you want to deliver the cake today or not..i ask to either deliver cake or refund my money..i already paid them via paytm so paytm me..bt no boady is...

Order id is 503876.
Received a cake different from what i ordered. Cake differ is design, taste, flavor.

Process refund....

My order id is 503876. I have ordered a cake. but the cake was received was different from what i ordered. Design, taste and flavor were different from what i ordered.
This type of service is not expected from a big company like yours.

What should i do now?...

I have ordered a cake nd bouquet, money has been deducted from my account yesterday at night, delivery is for today Dec 5, 2020
I got payment successful message, thn after smetym i got a mail from India cakes saying transaction incomplete, how is this possible
I have a proof i can ss my transaction history
Please look it into asap
Otherwise it's such a waste......

My order number is 363728 which is to be delivered on 1st October. But only the cake was delivered and not the chocolates and flowers. When contacted the customer service, they provided a new coupon for which I ordered cakes and flowers to be delivered on 11th of November.
502861 is the new order.I ordered the cakes on 11th November 2020. Until today I havent received the cakes/refund/coupon. When I write a mail, there is no response...

My order I'd 504010...placed the on Nov 30 ...still the order is not delivered...paid 1350 ... waste of money and waste of time at India cakes... friends dont order from India cakes...they will not refund the money also...pathetic and hell of service...

I did not received the cake which I ordered today next time I will not order from you and recommend to my friends and relatives...

No response from customer care, they just lifting call and disconnecting call no response about order. And i haven't got my cake on delivery date no refund...