IndiaCakes.com Complaints & Reviews

India cakes.com is the worst online cake delivery service i have ever seen... My order id is 359799. I ordred eggless delightful white forest cake on 30th. My delivery date is 31st august. Today is september 4th. Still they dint deliver the cake. They is no response. They dint refund the amount also. If we are not calling there is no response. Pls block this site. Pls anyone take action to block this site...

My order ID is 360083.
I placed an order for 7 pink gerberas Flowers and for a cake.
Cake was fine, however, did not receive the flower set and a vase, besides received unworthy roses which hardly will cost INR 20 or 30
I need my refund of INR 575 now for 7 pink Gerberas in Glass vase.
Attaching the pics of what I ordered and what I received.
Also, need somebody to call me....

My order i'd is 359799. I ordered the eggless delightful white forest cake half kg on 30th. It has to be delivered on 31st. Still today it is not delivered......

I booked a cake delivery with the site on aug 30th. I placed the order for september 01 2020 before 2 pm. I paid an amount of 795 rs. Till today 2pm when i asked about the order they kept saying it is processed and will be delivered. But after 2pm they have stopped responding to me. Attaching my chat transcripts....

As i wanted to surprise my brother with a birthday cake n tried india cakes.n ordered a cake online from indiacakes.com .but found that site is fraud.there cusomer care number also not working.chat box they replied but as soon as i complaint they were offline. I foumd there customer care number as scam/fraud. Neither got any refund nor cake....

I have ordered a birthday cake on 25th August, order no-359369 which was supposed to get delivered on 27th August but it didn’t get delivered and when I had call to inquire about the same. I was told that it has been canceled now how do I get my refund?...

See i ordered cake order id 358564 and 358671 and they did not deliver when i asked thy
don response specially i feel customer service is one of the worst they just say hi thats all nothi else when i ask they said we did not deliver so we will refund still now no refund mail so no response i tried all to complaint and today i founsd this site
They don response for mails
Atlst i keep faith that u will refund...

I ordered flowers with chocolates on august 14 as august 15 was my mother-in-laws birthday. As the website was showing same day delivery. I thought if not delivered on august 14, it will be delivered on august 15. I chatted with someone named shweta on august 15 and she said it will be delivered by 4 pm. As it was not delivered, i chatted again at 6:30 with rohit, he informed its on the way and will be delivered in 20 minutes. Today it’s...

Hi
I just order the cake but still it's not delivered yet. And when we try to contact on there customer care number but they were not responding. And they picked calls that continue there personal talk and not listing customers problem.
So please help me and refund my amount...

Hi,

I ordered a half kg chocolate cake on 15/Aug/2020 (same day delivery) from IndiaCakes.com and I made the payment of ₹545 using Paytm. The transaction ID is [protected] and the order no. is 358414. (screenshots attached)

India Cakes did not deliver the cake and are not even responding to my emails or calls. I finally talked to their chat support representative who said that order was placed but payment...

I ordered a combo of cake and rose on 17 th August 2020 for birthday and it should be delivered on same day by midnight but till next day it is still in process. And when I want to cancel the order they disconnected my call all time. I didn't got my refund back even....

I placed and order online upon confirming the address to be delivered, however upon placing the order they were unable to deliver after numerous chats and follow up from my end. They also don't complete the chat and leave half way. I had send emails and they had refund me with a coupon for the value to purchase again which i'm not interested. I would like the company to refund back the amount as charge. I have provided all the credit card...

This company had confirmed order for a cake delivery. Order details email that was sent to me is below.
Order Summary
Order Id: 357264
Amount: INR 1298.00
Paid on: 03 Aug 2020, 10:04 AM
CashFree Reference Id:[protected]

Now, the order was never delivered. And, this company is now not even responding to my multiple complaints of processing my refund. I am appalled by how this company is operating.br...

Very much fake n fraud site I have ever found... Useless site
I got the order confirmation but didn't receive my order yet......

Hello,

Cake was ordered on 9th aug for delivery 10th aug, and the order has been placed and confirmed from your team member (Swetha) attached the copy of confirmation and chat history. Need a immediate refund!!! Let me know the process or has to deal thru legally. Happy to do it as well..
My number [protected]/[protected]...

I ordered cake and flowers they did not deliver it and made an excuse of covid. They are not giving refund also back....

I made the payment of rs. 1020/-to deliver a cake on 10.07.2020 from indiacakes. (Order id. 355327)

On that day no information, no delivery and no reply.

I contacted cc, they replied your order cancelled and amount will be refunded with in 4 days.

No refund till date.

I made compliant in cyber crime and sent the ack. No also.

There is no reply....

I made the payment of rs. 1020/-to deliver a cake on 10.07.2020 from indiacakes.

On that day no information, no delivery and no reply.

I contacted cc, they replied your order cancelled and amount will be refunded with in 4 days.

No refund till date.

I made compliant in cyber crime and sent the ack. No also.

There is no reply....

Ordered a cake on 2 aug 2020 to madurai. Money was taken for same day delivery of birthday cake. Now it's been more than 5 days and cake is not delivered till now. I would like a refund, but they are not picking up call, nor is the cake being delivered. I want the money back.

Order no: 357166...

Hello team,

My order has not been delivered till date, which was supposed to be delivered on sunday, 02 aug.

I contacted the team multiple times still no proper response.

Request you to kindly initiate the refund for the same.

Order #357119

Regards,
Sonkar...