IndiaCakes.com Complaints & Reviews

I even not got my cake and the cake is not delivered in time and i payed extra money for delivery before 2pm and now i want to cancel it and return my money back
Order no = 353625
I need my money back so pls help...

I have ordered worth 1495+ 200 extra for sameday night delievery on 15th of june.
Still it is not delievered till 17th of june.
Neither we can connect with customer support using the number given in site nor the live chat support people reply properly.
I have not got my refund yet too....

I ordered one cake on 09/06/2020 as a wedding anniversary gift. Order id 353043. Until now they didn't delivered the item, i enquired several times about the order through ticket system on the company website, no response from the company....

I have ordered a cake on 24th may to be delivered on 27rd may, 2020 whose order was 351893 . They are not able to delivered the cake after which i tried to connect with one of their support executive who said Payment is pending. I took the screenshot of Payment and send them a proof then they said it is pending with Local Franchise. Now they are not even responding since 5 days. No email response. No response on live chat....

Order no. 352713 ordered a cake on 8 june 2020 but not delivered full amount i. E. 700 have been deducted and no proper answers to the call....

Hi everyone who is reading this.

I ordered a cheese cake worth 2200/- rs and flowers worth 900 rs. From this site to be delivered on someone's occasion. I prepaid them online on their site and ordered promising me timely delivery and charged me even extra 500 rs for same. As a result, firstly the order did not reach on time and secondly, they sent a cake, aplain cheapest cake available in the market not even worth 300 rs in...

Hi,

I placed order no 352765 and it was supposed to be delivered yesterday in bangalore however the same did not happen. Please refund my money.

Last time also order (350845) was not delivered in lucknow in may 2020 and you guys gave me a coupon which is of no use to me.

Please refund 499 rupees for order # 352765 asap.

Thanks,
Ashish rai...

Hi
Fourty days before i ordered cool cake i didn't recieved.
That time i will get msg to the company through refund amount i will get 2 to 5 business days. But still i didn't get refund amount
Plz send me the my refund amount asap...

Frauds! Stole my money...
Took it but never got my cake! Two birthdays ruined because of them... They keep lying telling it’ll be on time but never!
Frauds, thieves... They should shut the page down...

I have ordered a cake to be delivered on june 2nd 2020 for my aunty which was never delivered even though full amount which was shown inclusive of delivery charges was paid. I called them up and they informed me that since the place of delivery is far i need to pay extra delivery charges of 200 rupees & sent me a link to pay the same which was also paid via the link provided but still they never delivered the cake. They never replied...

My order has not been delivered yet, and i paid the whole money. There is no response from the customer care also. Such a worst service....

I have been trying to track my order since morning. I paid the full amount for my delivery, and it is very bad and disappointing that i get no proper response from the other side. I sent more mails, raised ticket and so many calls. But not even i got one response. I am. Worried, whether my order will reach or not... This is very bad. My order has to reach by 2pm, but its already 3pm, my order has not reached and i have no response. If they...

The website failed to deliver the ordered cake and refused refund in terms of money. They are giving me a coupon code which i don't want. The customer service both via call and email are non responsive. My order number is 347670...

This company is a fraud. I have once ordered a cake. It was never delivered and they did not infact bother to reply or send any information. I called mANY TIMEs and after so many calls, they received and said rudely that they will not refund my money and will give me coupon. They were soo rude. You can't even explain. So I had received the coupon and then I had to order again. And guess what this time as well the order did not deliver...

Order # 347813, placed on 3rd april. Where no response nor refund nor consumer forum could do anything on this.

Loss of rs. 530...

I had ordered b'day cake for my parents on 18th may and paid online rs 650/- for the same after which the website reported order cancelled. However my money was not reversed.. Their mail showed order confirmed. I did not receive my cake on that day and neither anyone is receiving calls and replying to mails.
On complain forum i saw many complains about this fraud website. They r looting money. Some people have ordered cakes worth 5000...

I ordered for this strawberry cheese cake worth 1900+ 250 (For delivery on time) which they delivered after 6 hrs.
And instead sent a normal cheap cake not e worth even 500 rs. Inhave uploaded the picture. And also i bought flowers worth 1000, instead they sent chocolate box half the value of it. Saying they dint have flowers.
This company is looting people. A big fraud they are and their customer service is worst. They don't...

I have ordered and paid for half kg cake which costs around 890rs (Incl delivery charge) and to be delivered on 19/05/2020, so indiacakes.com have accepted this order. But on 19/05/2020 indiacakes.com send me an e-mail asking for additional money as they were saying half cage is not available hence you should pay extra money for 1kg cake, so i chat with their executive on their website and i made it clear if you are able to deliver half kg...

This is to bring to your notice that i have placed an order for a birthday cake on 16th may 9:45am which had to be delivered today, i. E., 19th may but did not deliver the order. There is no information about the order, though tried a lot to contact via phone call but was unsuccessful.
Anyways, i have paid rs990/ and i want the complete refund.
I will have to take the necessary action if not refunded.

Mrs sangeeta...

I've paid 562.50 rs for a cake that i did not receive. Their support is useless & disappeared as soon as i paid my money. Kindly refund my money asap or deliver the cake. I have been trying to contact them since the minute i have placed this order. The order number is #351392. I have paid my hard earned money & this was a cake for my old father who has gained a lot of negativity in these times. I feel cheated & as a consumer, i will go to...