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Indian Bank Complaints & Reviews

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Updated: Nov 7, 2025
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I
Indresh upadhyay
from Dhule, Maharashtra
Jul 19, 2019
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Address: B-102,omsai apt.vikram nagar,Vangaon west,chandresh siddivinayak co.so.ltd,chinchani, Thane, Maharashtra, 401103
Website: [email protected]

I have purchased mobile phone from amazon on 11/07/2019 by making payment 14965 through indian bank debit card, i have cancelled the item on 12/07/2019 and amazon initiated refund on 18/07/2019 with refund reference number[protected], but not credited amount in my bank account, when i contacted amazon customer service, they requested me for contacting indian bank customer care has no answer, also visited in my branch but also has no answer.

Kindly resolve my issue
A/c[protected]
Debit card-[protected]
Mob-[protected]

Regards
Indresh upadhyay
Indian Bank customer support has been notified about the posted complaint.
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    thalloju vardharaidu
    from Hyderabad, Telangana
    Jul 18, 2019
    Resolved
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    payment debited 2 times in irctc ticket booking

    Sir,
    I have booked a ticket in irctc, on dt 16 July from secunderabad to nagarsol on dt 17 Aug. Firstly I done payment online through gateway amount has debited but ticket not generated and with in few minutes I booked same ticket again I done payment online. The sum of amount 1666 rs has debited twice and the two tickets are generated on same pnr number [protected] (RAc 54, 55, 56, 57, 58, And 60, 61, 62, 63, 64). I got the conformation...
    +1 photos
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    lakshman PAWANISM
    from Mumbai, Maharashtra
    Jul 17, 2019
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    Happy morning sir,

    On 30th june 2019,
    Amount 1200+ debited in my account.
    Even after seventeen days still i didn't receive my amount into my account
    Please solve this problem
    I want my amount please
    Don't neglect this issue please sir,
    I'm poor person, 1200 is big amount for me
    Please give me a proper reply

    Thanq sir in advance
    Once again happy morning
    Indian Bank customer support has been notified about the posted complaint.
    My name is vijayakanth .ACC No.[protected]. I swiped on 30.06.2019 Rs.3000/- through nearest ATM Machine. amount debited to my account not received cash.kindly check and release the amount immediately.

    Sequence:[protected]

    ID: C0128101
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      R
      raghulraja
      from Mumbai, Maharashtra
      Jul 16, 2019
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      Address: 53/1,pandian street,allpakam,, 603001

      I payed fees through pnline payment with debit card, during paying money in online payment, otp is aksked nd i entered the otp number and i cliked the submit, it shows that"error not found" and i received message from bank that money is deducted... But fees was not payed, it almost 5 days still i didn't get refund amount from indian bank,
      Indian Bank customer support has been notified about the posted complaint.
      Jul 16, 2019
      Updated by raghulraja
      refund amount not received
      I was received new debit card before 2 month through postal, Pls activate my new debit card
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        K
        kamalachandran
        from Chennai, Tamil Nadu
        Jul 16, 2019
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        Address: 127, big street, koodalur, Thanjavur, Thanjavur, Tamil Nadu, 613001

        Respected sir,
        Today i forgot my debit card pin number. So please tell me how to
        Recover my pin number or how to change my pin. I'm in out of the city. I can't
        Go to the branch. So please tell me about resolving my issue via email. My email in is [protected]@gmail.com. It's very urgent sir. So please reply me soon sir. Thank you sir.

        With regards
        J. Kamalachandran.
        Indian Bank customer support has been notified about the posted complaint.
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          NARAHARI ADIMULAM
          from Nellore, Andhra Pradesh
          Jul 16, 2019
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          Address: ramavarappadu, 520013

          I am trying to withdraw amount from INDIA 1 atm in gudur(Nellore dist) .Money was deducted and not returned to my account. I was called to customer care he is saying give to written compliant to your home branch that was in Vijayawada I am in gudur at present so that was not possible so I decide to complaint in online.Please do needful I was giving my account details find below

          Name:A.Narahari

          A/C No-[protected]
          IFSC:IDIB000R093
          Ph no:[protected]
          Indian Bank customer support has been notified about the posted complaint.
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            N
            Nivedhasanju
            from Mumbai, Maharashtra
            Jul 16, 2019
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            Address: 600107

            Two times i have done electricity payment through amazon app, but amount deducted from my account but electricity payment not done, so i requested refund, my refund reference no[protected], generated from amazon app, from banking side are not supporting. I kindly request to solve this issue. My registered amazon mob no-[protected] and my account no-[protected]
            Indian Bank customer support has been notified about the posted complaint.
            Jul 17, 2019
            Updated by Nivedhasanju
            Please solve this issue and refund amount deducted from account as soon as possible.

            Sir,
            my name is T. Mukesh Kumar from karvetnagaram.
            I Booked a Bus ticket from Paytm on 1st July 2019. For some reasons, I canceled my ticket. The refund process is initiated from Paytm side but the refund amount is not reflected on my bank balance. kindly look into the matter.
            my bank a/c [protected]. Karvetnagaram branch .chittoor dist, ap.
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              देवेंद्र lodhi
              from Indore, Madhya Pradesh
              Jul 16, 2019
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              Address: Vidisha, Madhya Pradesh, 464001

              आपकी विदिशा मध्य प्रदेश की ब्रांच में कार्यरत मिस्टर शर्मा जो कि कैसियर का काम करते हैं के द्वारा ग्राहकों से गलत व्यवहार किया जाता है दिनांक 15 जुलाई को मेरे द्वारा एक एनईएफटी करवाने हेतु मैं बैंक गया था मैंने आरटीजीएस का फॉर्म और चेक भर कर मिस्टर शर्मा को दिया तो उन्होंने उसको उठाकर साइड में फेंक दिया और बोलने लगे अभी मेरे पास समय नहीं है जब समय मिलेगा तब मैं इसको करूंगा और बोला मैं अकेला आदमी यहां सब कुछ करता हूं मेरे पास अभी समय नहीं है आप आइए शाम को 4:00 बजे तक हो जाएगा आपको यू पी आर नंबर भी शाम 4:00 बजे तक मिलेगा मैं इस दौरान बैंक में करीब आधे घंटे रुका उनका यही व्यवहार दूसरे ग्राहकों के साथ भी था आपसे अनुरोध है कि आप की बैंक की छवि को सुधारने हेतु मिस्टर शर्मा को ब्रांच से हटा दिया जाए
              Indian Bank customer support has been notified about the posted complaint.
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                C
                Chetu009
                from Kolkata, West Bengal
                Jul 15, 2019
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                Address: 40 dr pk banerjee road mullick fatak, Howrah, West Bengal, 711101

                I have ordered noise colour fit pro from amazon on 9/7/19 by making payment of rs 2998 through Indian Bank debit card. I have return the item and amazon initiated refund of rs 2998 with refund reference number 986460 and the order ID is[protected]. I have also visited bank branch, they deny. when i contacted amazon, they requested me to file charge dispute against Indian Bank customer care. So please look into this matter and solve the issue as soon as possible...
                Indian Bank customer support has been notified about the posted complaint.
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                  amit raijade
                  from Pune, Maharashtra
                  Jul 15, 2019
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                  Address: PANCHAK JAIL ROAD NASHIK ROAD NASHIK, Nashik, Maharashtra, 422101

                  I recharged my mobile through amazon, but it was failed. Amazon credited my refund to indian bank but bank not put that refund on my account. Amazon also gave me recharge reference number for confirmation.

                  1. 35 rs recharge - docomo - 17/4/2019
                  Recharge reference no.-[protected]

                  2. 20 rs recharge - bsnl - 2/5/2019
                  Recharge reference no.-[protected]

                  3.399 rs recharge - docomo - 20-5-19
                  Recharge reference no.-[protected].
                  Indian Bank customer support has been notified about the posted complaint.
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                    M
                    Muthulakshmi Ram
                    from Chennai, Tamil Nadu
                    Jul 11, 2019
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                    Address: Urappakkam branch

                    I have booked ticket in redbus on 11/6/2019 1.45 pm (ramu travels, bus fare 500). Amount will be transferd using debit card, unfortunately the ticket was cancelled, but till date i have not received my money back after that i called redbus coustmer care, he said amont will be bank hold .so i complained
                    A/c holder :k. Umarani
                    A/c no :[protected]
                    Ifsc code :IDIB000G019
                    I also attached a screen shot received from red bus
                    +3 photos
                    Indian Bank customer support has been notified about the posted complaint.
                    My debit card is showing that you have choossen an invalid account your transaction is incplete
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                      R
                      Ramadevi@12
                      from Mumbai, Maharashtra
                      Jul 10, 2019
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                      Address: 13/571-KAKARLAVARI STREET,CHINNA BAZAAR, Nellore, Andhra Pradesh, 524001

                      My money got deducted due to bank server issue and i called the bank and asked them what to do.
                      And they gave me instructions.
                      My amount deducted was 8008 rupees.
                      The payment was to be refund but till now it wasn't.
                      I had put a complaint according to the bank mentioned to me but there is no response from the bank. They didn't check my complaint and it is pending for 5days till now.
                      Please make sure my money get back to my account as soon as possible.
                      +1 photos
                      Indian Bank customer support has been notified about the posted complaint.
                      Hello sir myname is raushan Kumar my product name is smart fitness band .I return this product 3 June, 2019 but I do not get refund money .[protected] is a refundable number given by Amazon. The refund money is RS 1399
                      Hello sir/mam,

                      On 30th June I have given complaint about my lost money. In petrol bunk we did transaction of 310 Ra twice that is 620rs the money is been deducted but Transaction failed. Please kindly return my money back.
                      Account no.[protected]
                      Gajuwaka Indian bank branch.
                      I had made a complaint regarding netbanking on saturday of 6th july 2019 of id IBE0145715 .Still it is at pending why r they not resolving my complaint.
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                        J
                        Jaswanth Anjuru
                        from Paravur, Kerala
                        Jul 10, 2019
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                        Address: 13/571-KAKARLAVARI STREET,CHINNA BAZAAR, Nellore, Andhra Pradesh, 524001

                        I had to pay my bill of 8000 rupees to the hostel gitam boy.
                        I was paying and typed the otp through indian bank netbanking and the payment page came as the request denied and money got deducted. I got a message money was debited. The amount deduted was 8008/-
                        Rupees.
                        I had made complaint to the bank through their as they mentioned and still there is response from the bank the status of my complaint.
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                          S
                          Shalini79
                          from Noida, Uttar Pradesh
                          Jul 10, 2019
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                          Address: Rajouri garden new delhi, New Delhi, Delhi, 110027

                          I hv been issued a refund of rs. 27 by amazon on 26.6.19 thru refund reference no.242330 which supposed to come in my account by 3rd july... But still not credited. I hv called their customer service as well as my branch (Rajouri garden new delhi) but they are denying that... And didn't co-operate at all. That's why i hv to file this complaint. Attached herewith the copy of email received sent by anazon.
                          Pls look into the matter and do the needful at the earliest.
                          Thanks
                          Shalini
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                          Indian Bank customer support has been notified about the posted complaint.
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                            goutii
                            from Kolkata, West Bengal
                            Jul 9, 2019
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                            Address: 117 SOUTHERN AVENUE KOLKATA, Kolkata, West Bengal, 700029

                            To Date : 8.7.19
                            The Indian Bank Customer Care Executive,
                            Or The Concerned Officer,
                            Kolkata

                            Dear Sir,

                            On dated 24th of June-2019, I went to Paytm website in order to recharge my Vodafone mobile no. [removed] through my Indian Bank Debit Card. My order nos. are [protected], [protected], [protected] & the transaction date is 24.6.2019 & transaction timings are 8.32, 8.38 & 8.43 p.m ( i.e during night time ). In all the three transactions, i.e Rs. 100 X 3 = Rs. 300 was instantly debited from my “ Saving Bank Account ” ( i.e individually three times by Rs. 100 each time ) but my above-mentioned mobile no. was not recharged, at all. It should have been recharged by Rs. 300. My Saving Bank Account No. of Indian Bank is “ [removed] ”. Therefore, due to this, all the three failed transactions, now, I want Rs. 300 to be instantly credited to my Indian Bank, S.B account no. [removed] ( all details as mentioned above ). Therefore, kindly credit my S.B Account no. of Indian bank, due to this, all the three failed transactions.

                            Kindly make a call to my under-mentioned mobile number, positively at any time.

                            Mobile snap shots of Scanned Photos of all the three failed transactions is attached along-with this email, for your verifications, where Rs. 100 X 3 = Rs. 300 was instantly debited from my “ Indian Bank ” account ( individually three times ) but my mobile no. was not recharged, at all

                            Thanking you
                            Indian Bank customer support has been notified about the posted complaint.
                            Hello sir/mam,

                            On 30th June I have given complaint about my lost money. In petrol bunk we did transaction of 310 Ra twice that is 620rs the money is been deducted but Transaction failed. Please kindly return my money back.
                            Account no.[protected]
                            Gajuwaka Indian bank branch.
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                              Akash451
                              from Mumbai, Maharashtra
                              Jul 9, 2019
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                              Address: sonar toli,itki,po+ps-itki,dist-ranchi,jharkhand, Ranchi, Jharkhand, 835301

                              Dear sir i ordered a t-shirt from amazon but the amount was deducted twice.
                              I complained them then they initiated the refund but it is not reflecting in my bank account. I complained then they provided me a refund reference id and adviced me to file a complaint regarding this.
                              Kindly look towards it.
                              Refund reference id[protected]
                              Date of initiatation-30/06/19
                              Indian Bank customer support has been notified about the posted complaint.
                              Purchased an item from Amazon on monday 24.06.2019 and sent back on friday 28.06.2019. by sunday 30.06.2019 i got sms that amount will be refunded within 2-4 days. amount is refunded through transaction id[protected] by amazon but not reflected in my bank.
                              please do the need full.
                              to contact: rajat.[protected]@gmail.com
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                                Manju Siva N
                                from Kovilpatti, Tamil Nadu
                                Jul 9, 2019
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                                Address: 628215

                                I have booked irctc e-ticketing services. Amount will be transfer using debit card. Amount 2 times debited in various card. Another card amount will be refunded. But this card not refund the amount. Unfortunately i will cancel the tickets. Another card will be credit the cancellation charges less amount. But i am complaint the confirmticket customer care. But he said amount will be bank hold. So you complaint the bank to asked me. So i will complaint. Plz refund the amount.
                                Indian Bank customer support has been notified about the posted complaint.
                                Sir idone one transaction but money debit
                                ed my account and transaction fail
                                500rupees another account
                                So sir please refund my money
                                AC no[protected]
                                Money transfer to another account.so account money is debited but another accountnot credited
                                I have to receive a refund of Rs.617.50 from Red Bus for cancellation of ticket booked through Indian Bank ATM card ending with 2025. The Redbus authorities informed that the amount has been refunded on 25.06.2019 and bank has confirmed by ARN No.[protected]. So far I have not received the refund.
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                                  Shalini79
                                  from Noida, Uttar Pradesh
                                  Jul 6, 2019
                                  Resolved
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                                  Resolved

                                  Address: Rajouri garden new Delhi, New Delhi, Delhi, 110027

                                  I hv been issued a refund of rs.24 on 29th june by amazon thru utr no. 286710 and the amount supposed to come in my account by 4th july but still not reflected in my account. I hv called customer service but they are not responding at all. So i hv to file this complaint. I hv faced these type of difficulties in getting refund by the same bank.
                                  Requesting you to pls look into the matter.
                                  Thsnks and regards
                                  Shalini
                                  Jul 10, 2019
                                  Complaint marked as Resolved 
                                  No action taken yet.
                                  Indian Bank customer support has been notified about the posted complaint.
                                  Jul 10, 2019
                                  Updated by Shalini79
                                  Indian bank didnt take any action abv said complaint...i am attaching herewith the email received by me regarding refund ref. No...pls do the needful at the earliest.

                                  Jul 10, 2019
                                  Updated by Shalini79
                                  Didn't take any action yet...pls go thru attached copy of mail received by amazon and do the needful at the earliest.

                                  Did not received cash from ATM but amount deducted

                                  complaints - Comment #3480739 - Image #0
                                  Indian bank sendhamangalam branch manager is not responding the customers and the staff shows their attitude...just for small work they make people to come back everyday or just asking people to come back after 2days...

                                  Which is not fair to make people stress!!!

                                  Thanks
                                  Dear sir

                                  Good morning,
                                  Yesterday our bank ATM Card use Rs 9500/- withdraw but not received amount, My account debit this amount, pls check and needful
                                  Amazon has proccesed my refund.But bank didn't refund it.amazon gave refund referal number but bank didnt respont properly please take action about my refund money. Make the transaction quick.
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                                    Shalini79
                                    from Noida, Uttar Pradesh
                                    Jul 6, 2019
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                                    Address: Rajouri garden new delhi., New Delhi, Delhi, 110027

                                    I hv been issued a refund of rs.27 by amazon on 26th june thru UTR NO. 242330 an d this amount supposed to come in my account by 3rd july but still not processed by the bank . on 23.6.20refund reference no. 242330. I hv called their Customer service but there is no response at all. So amazon advised me to file a complaint.
                                    Therefore requesting to please look into the matter.
                                    Thks nd regards
                                    Shalini.
                                    Indian Bank customer support has been notified about the posted complaint.
                                    Jul 10, 2019
                                    Updated by Shalini79
                                    No action taken yet. I am attaching herewith the copy mail received by the amazon . Pls go thru and take the action at the earliest.
                                    .
                                    Jul 10, 2019
                                    Updated by Shalini79
                                    No action taken yet.

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                                      R
                                      from Chandigarh, Chandigarh
                                      Jul 6, 2019
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                                      Address: Ludhiana, Punjab, 141003

                                      I purchased an item from amazon by monday 24.06.2019 and cancelled the item on 26.06.2019. got a msg that refund has been initiated and they have made the payment on monday 01.07.2019 but it still not reflected in my account. I'm fed up of contacting both customer care services. Amazon is telling to contact Bank and Bank is telling to contact amazon. They've given me a reference no. that banking is stating non-traceable.

                                      Please do the needful at the earliest.
                                      to contact: rajat.[protected]@gmail.com
                                      Indian Bank customer support has been notified about the posted complaint.
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