Feb 02, 2017
Updated by erashok99 SIR
Reference:
1.snapdeal order no.[protected]
2.SNAPDEAL refund reference No.[protected] .inn my debitcard of Indian bank.
1.indian bank
Name: ASHOK T
account no.A/C No.[protected]
Indian bank branch code.01640
Branch. Ennore
2.Debit card/ATM card No.[protected]
I HAVE ORDERED FOR A MOBILE. an amount of Rs.10999has been paid via online to M/s snapdeal on[protected] through Indian bank ATM/debit card mentioned above towards the purchase of a LeEco Le2 mobile.THE MOBILE WAS ODRERED TO BE DELIIVERED TO MY NATIVE PLACE AT PALAYAMCOTTAI, TIRUNELVELI
DELIVERY ADDRESS;
15 D, C COLONY, PERUMALPURAM, PALAYAMCOTTAI, TIRUNELVELI
I AM WORKING IN CHENNAI @ ENNORE AND MY CAMP ADDRESS IS
T ASHOK 6F 8/5 CAMP 1
ETPS QUARTERS ENNORE
CHENNAI
Kindly refer the mail sent regarding refunded amount of Rs.10999 in my Indian bank account.the reference number given by snapdeal through the refund was effected is also mentioned in the mail.
The snapdeal tells that the refund had been given on[protected] itself.as the refund is not reflected in my account, I was constantly in touch with the snapdeal and snapdeal mailed the reference number through which the refund was made in my Indian bank debit card account and asked me to contact the customer care of the bank.
Simultaneously, mail was sent to Indian customer careon[protected].noe 8 days are gone and I did not get my money credited in my bank account still.
Wher is my money? Now 15 days has passed from the date the snapdeal tells the amount is refunded and the money still not refunded /credited in my account.
Now I am attaching the bank statement which shows the payout of Rs.10999 to snapdeal from Indian bank via debitcard.the statement taken is from[protected], the date of payment to till date,[protected].go through the statement and see he refunded amount is not credited.also I am enclosing snapdeal mails.
Iam sending the mail all to snapdeal and bank so that my money is credited in my account, sorting out the issue.
Encl: 1.indian bank account statement showing transactions and non crediting
2.snapdeal letter that amount Rs.10999 is refunded
3.snapdeal mail showing the refund reference No.
Kindly do the needful, such that I receive my money in my account.kindly sort out the problem jointly for a poor customer who runs for his money from pillar to post
T.ASHOK., BE., Hons, M.E., M.B.A
Executive engineer/ETPS/TANGEDCO/TNEB
PREVIOUS MAIL SENT ON[protected]
From: ASHOK ASHOK
Sent: Thursday, January 19, 2017 5:58:09 PM
To: [protected]@indianbank.co.in
Subject: refunded money-not creditted-even after 9 days-action requested
Sir,
A/C No.[protected]
Indian bank branch code.01640
Branch. Ennore
Debit card/ATM card No.[protected]
Vide the reference above, an amount of Rs.10999has been paid via online to M/s snapdeal on[protected] through Indian bank ATM/debit card mentioned above towards the purchase of a LeEco Le2 mobile.
Later, the order was cancelled and M/s snapdeal has informed that the amount of Rs.10999 has been refunded back to my account vide refund reference No.[protected] .
Still today, the refunded amount is not reflecting in my account.kindly credit the refunded amount of Rs.10990 in my account immediately.
T.Ashok
MOBILE No.[protected]
![Institute of Banking Personnel Selection [IBPS]](/thumb.php?bname=1&src=institute-of-banking-personnel-selection-ibps.gif&wmax=182&hmax=300&quality=90&nocrop=1)
Then I received a message “withdrawal of INR 2, 000 Ac XXX869120 drawn th ATM ID : C0111703 on 31/01 at 18:21:34. Cl Bal : 1, 000.00 CR” at 9:26 P.M. .I thought it happens to so many people and the amount will be returned in 2 or 3 days. But, I didn’t get back my money even after 4 days.
I am living 350 kms. far away from the home branch. Instead of directly meeting the manager of my home branch (Pondicherry University), I informed through a landline phone. Based on the advice of an employee from home branch I approached with a written letter to the manager of Indian Bank, Chinnalapatti, where I am currently living. He said he registered a complaint before 15 days. Even though I still did not get any response or money to my account.
Kindly take necessary action to remit the wrong debited money.