Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir please return amount...

I went to recharge my UTS (app) wallet (R-Wallet) on 29/10/2023 for ₹265/-. I recharged through the "Google Pay" app, and money of the same amount got debited from my bank account. But it's not credited to my UTS wallet yet. I have refreshed the app so many times, but it remains the same. Please solve this issue.

Phone number - [protected]...

I have booked a retiring room on bilaspur station at 05.00am on 06 nov 2023 from online irctc website.
So my money was debited but showing that room was not booked and settlement requested.
But my money was not refunded till now i want my money back.

My transaction no. is [protected]
ICICI Bank Acct XX426 debited for Rs 472.00 on 06-Nov-23; IRCTCTOURISM credited. UPI:[protected]. Call 18002662 for dispute....

I have booked a retiring room on bilaspur station at 05.00am on 06 nov 2023 from online irctc website.
So my money was debited but showing that room was not booked and settlement requested.
But my money refunded till now i want my money back.
And my feedback is your service was really a pathetic.

My transaction no. is [protected]

ICICI Bank Acct XX426 debited for Rs 472.00 on 06-Nov-23; IRCTCTOURISM...

I have booked ticket bearing Booking transaction ID: [protected] on dated 06th October 2023 for an amount of Rs.5, 785 through my UPI id via Phone pay.
Whereas my booking was failed but the amount debited from my account but after several follow up railway denying the receipt and also Phone pay denying to pay as they have paid to railway.

waiting for justice...

I was booked the ticket on 18.09.2023 from 'Vadodara" to "Dader" against the PNR [protected] and I got sms my train was late more than 3 hour's.
I have filed the TDR but my reason was different my TDR has been rejected.

I have send the many mail to railway however they are not ready to provide my refund or re-open my TDR so please look in to...

I went to recharge my UTS (app) wallet (R-Wallet) on 29/10/2023 for ₹265/-. I recharged through the "Google Pay" app, and money of the same amount got debited from my bank account. But it's not credited to my UTS wallet yet. I have refreshed the app so many times, but it remains the same. Please solve this issue....

Dear sir, I didn't get still refund the amount in my bank account. But when I checked in IRCTC website and showing refunded amount but amount still not credit in my bank account.
So I request to you refund to my bank account as possible as....

Dear Sir/Madam, I had booked a ticket from PGT to QLN journey date 1OCT2023, but the train got late from more than 8hours.I had filed the TDR on the same day at 01-OCT-2023 17:20:44HRS.The status of TDR showing CR Repudiate.I was waiting for the train but the train got late so much so I have filled the TDR little late.Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours....

Hi Team,

My userid in UTS app is [protected]

While recharging UTS app Rwallet my money got deducted from my account recharge is not done.

Please find attached image.

Thanks,
Prashant Dhole...

Hi Team,

I booked 2 tickets in 3rd AC of AVADH ASSAM EXP (15910) PNR: [protected] having travel date 17-Oct-2023 from KGG to NJP. Passenger's name is Gaurav Raj and Nikita Kumari The train was running late for more than 3 hours so I filed TDR against my PNR before the scheduled departure from the boarding station and travelled to NJP in a different train on the same day. I received an email from IRCTC that the TDR is repudiated....

This is to notify and inform the department that, I and my family faced a quite an issue in the catering service as our prepaid food service was not served on time, and when asked, the service guy said that the food was finished but he will serve the tea which was by default in our meal plan. Upon asking again and again he served 3 veg thali with missing items (the plate did not contain all the items that was supposed to be served) whereas...

Sir, I was booked kanchanjunga express but it cancelled automatic by IRCTC. But the money still not credited in my bank account. Please the amount refund to my bank account as soon as....

Sir/madam
I was booked tatkal tickets for 19th October in kanchanjunga express, but tickets will not booked by confirmtkt app but the money 2510 rs debited from my account.I still not get refund amount so I requesting to the amount refund to direct on my account....

I had done recharge of Rs. 500/- through my debit card on 13th Oct.23 at 10:22:53 under Txn Reference [protected]AD1022537. The same is still not credited to my R Wallet account...

IRCTC e-wallet transaction failed but amount got deducted. requesting for refund....

Ref:- PNR: [protected]

Dear Sir,

With reference to the above PNR, I have booked a ticket from Ranchi to Dumka on 20/09/2023 with WL3, Train No.-18619.

I have received a message from Indian Railway regarding cancellation of train just before 4 hours of departure (screenshot attached) (Time- 17:33). Actual departure time is 21:30 hrs. Chart was not prepared till time.

After that I...

HI Team,

I had a ticket on 3rd Oct from Nagpur to Pune. Please refer below PNR No and Train Number: AZAD HIND EXP (12130)PNR: [protected] .

Train was late by 12 hrs and I had Raised TDR on 3 Oct 2023 | 02:08PM And Train actual arrival time was 3:55PM and i raised TDR before that and planned not to travel by train as train was late.

Now TDR STatus is showing CR REPUDIATE and didn't get any refund....

Dear Sir,

I had filed an TDR for a ticket in which i and my wife were supposed to travel. Following are the details:
Details of the Journey:
TRAIN NUMBER : 22943
PNR : [protected]
TRANSACTION ID: [protected]
DATE OF JOURNEY : 17 SEPTEMBER 2023
BOARDING : VADODARA, TO : INDORE
PASSENGER NAMES : PRANAY JOHARI, KARISHMA NAGAR

The reason for raising the TDR is...

I had booked a two-way ticket from IRCTC and while selecting my berth preference, I had opted for a lower berth. However, I was not allocated a lower berth and this has left me feeling quite disappointed. To add to my concerns, my mother is traveling with me and she is over 50 years old and has health issues. It would have been very helpful if IRCTC had given us the lower berth as per our preference. What is the point of choosing the berth,...