Indian Railway Catering & Tourism Corporation [IRCTC] Customer Care
Indian Railway Catering & Tourism Corporation Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
8190
COMPLAINTS

Indian Railway Catering & Tourism Corporation [IRCTC] Customer Care

Indian Railway Catering & Tourism Corporation Ltd.

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Address
9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
997
down
490

Phone:
Phone:
up
297
down
192

Mobile:
Mobile:
up
293
down
153

Fax:
Fax:
+91 11 2334 5400  

Additional info
IRCTC Help Contact Through
SMS HELP and send to 139

Train Time Table Enquiry:
SMS TIME to 139

PNR Enquiry:
SMS PNR to 139

Train Arrival Departure Enquiry:
SMS AD to 139

Train Seat Accommodation Enquiry:
SMS TRAIN to 139

Train Fare Enquiry:
SMS FARE to 139

Train PNR Status Enquiry Through Single Number:
Calling 139

View More Information...

Customer satisfaction rating
3%
Complaints
8190
Pending
0
Resolved
239
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Railway Catering & Tourism Corporation [IRCTC] related photos (2006)

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Indian Railway Catering & Tourism Corporation [Irctc] — tdr refund not received

 manishmishra19 on Sep 15, 2019
Hi, tdr was filed on 25-jul-19 for train not touching the boarding station on journey date 27-jul-19. Pnr number [protected].
Complaint comments  Read comments [1]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — tdr rejected train was 8 hours late and passenger not travelled

 gupta_rajj on Sep 15, 2019
I booked ticket in train lichchavi exp 14005 for sunday, 8 sep, 2019 (Pnr: [protected]) from kanpur central to anand vihar...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — valid tdr repudiate

 rahkarpm on Sep 15, 2019
I filed tdr via irctc as train was running late more than 10hrs, but tdr is rejected.
Pnr : [protected]
Doj :...
Complaint comments  Read comments [2]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — ticket not booked but money deducted from account

 Bharatendu Mohanta on Sep 15, 2019
I tried to booked my train ticket in bbs duronto express (12282) on date 31 oct 19 but it was not booked but money deducted...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — tdr filed not getting refund neither I can check status with zonal railway

 Karthik Subhash on Sep 15, 2019
My train got diverted and we didn't traveled in it and i filed a tdr within 24 hr.
In tdr history its showing, but...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — caution: confirmed ticket become waitlisted pnr: 4263629745

 Gopu_r on Sep 14, 2019
Please be careful while booking tatkal ticket online. Railways won't take in-charge since online booking is handled by irctc...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — "pending from bank end"

 Imran.Basha on Sep 14, 2019
I booked a train ticket in 12625 (Kerala express) on 13/09/2019.
However, it shows "pending from bank end" till now....
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — railways ticket concession for cancer patient

 sabari kumarasan on Sep 14, 2019
I tried booking the cancer concession ticket for my mother with valid proof and certificate.
Booking application was...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — amount deducted from account, ticket not booked and not refunded to my account

 girishpunarva on Sep 13, 2019
Transactin id - [protected]
Transaction date 31/08/2019

I tried to book train from channarayapatna...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — refund did not receive

 dipen9711 on Sep 13, 2019
Pnr: [protected]
Train no./name: 12009 / shatabdi exptransaction date: 6 sep 2019
Mumbai central (Mmct) vadodara...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — ttr

 Deepak N R on Sep 12, 2019
Myself traveling on 12/09/2019 in Rajadhani express from Ernakulam South 22:40 to Madgaon with my family my wife and two kids...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — money deducted from bank but status is "pending from bank end" irctc

 KrantiRpneni on Sep 12, 2019
Hi there,

I have booked a ticket on irctc website. The money has been taken out from account at bank. I did...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — I wish to modify my mobile no. in my profile.

 sakusha on Sep 18, 2019
I am registered on your website to utilize your prestigious services for online reservations.

At present another...
Complaint comments  Read comments [1]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — payment policy

 dbabc on Sep 8, 2019
While booking tickets irctc website takes you to payment portal and then lets you know that if any of the conditions you had...
Complaint comments  Read comments [2]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — uts r wallet recharge failed [Resolved]

 Subodeep Ray on Sep 8, 2019
Hi sir,

Uts reg ph-[protected]

Recharge amount-500 rs

Recharge mode-paytm
Complaint comments  Read comments [1]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — irctc activation code not received

 ganeshkashe on Sep 7, 2019
Dear sir/ madam
I am ganesh kashe, riya travel authorised agent.

The website is not sending mobile verification...
Complaint comments  Read comments Complaint category Travel Agents

Indian Railway Catering & Tourism Corporation [Irctc] — tdr is showing cr registered but not received refund

 lokeswara reddy on Sep 7, 2019
I have not traveled due to rac after chart presentation and i filled tdr cr is registered but i registered tdr on 30/05/2019...
Complaint comments  Read comments [3]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — refund about waiting list tickets

 msvas999 on Sep 6, 2019
I booked tatkal ticket on 29-aug-2019 from secunderabad to rajahmundry for 2 passengers with pnr no. [protected]. Ticket status...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — train was cancelled by railway and saying no for refund amount.

 chaitanya pithawa on Sep 6, 2019
My train was diverted and train was not arrived at my boarding station. My train booking details are as follows:
Complaint comments  Read comments [1]Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — uts season ticket print out

 shawpintu4 on Sep 5, 2019
I pintu Shaw, booked season ticket from Diamond harbour to Dum Dum cantonment on 31/08/19 at 12:45 pm through UTS app valid...
Complaint comments  Read comments Complaint category Railways

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