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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Jun 8, 2026
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 7

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A
Ashish0784
from New Delhi, Delhi
May 29, 2015
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Fake message from IRCTC leading to cancellation of my very important ticket

Address: Aligarh, Uttar Pradesh

booked a ticket 1 month ago in train number 12431 on 30.03.2015. Yesterday around 8pm I received a message from IRCTC that the my train has been cancelled and so I should cancel my ticket. After cancelling the ticket when an amount of Rs.70 was deducted I called the IRCTC helpline. And after that they just casually said that because of a mistake the message was sent and the train hasn't been cancelled. It was really shocking for me to hear...
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A
Akshay Seth
May 28, 2015
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Getting Fake train cancellation message from irctc

Address: New Delhi, Delhi

I had a ticket booked in SDAH DURONTO EXP(train No-12260) for 29.05.15.Just a day before my journey I got message from IRCTC that "Train No.12260 boarding at NDLS dated 29-MAY-15 is cancelled by Railways.Pl Cancel your PNR No. [protected] online to get refund as per Railway Rules"....
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G
Gaurav Rehal
from Mumbai, Maharashtra
May 27, 2015
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overcharging on train ticket

Address: New Delhi, Delhi

i booked a ticket from Rudrapur city to Delhi in premium Tatkal column and ticket amount mentioned was Rs 1400/-. but after booking Rs. 3324 was deducted from my account. PNR - [protected] Transaction ID [protected] Date of journey 27.05.15 Date of Booking 26.05.15...
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P
pbadeeriya
from Vijayawada, Andhra Pradesh
May 16, 2015
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This site is currently unreachable. Please try after some time during tatkal period

Address: Hyderabad, Andhra Pradesh

This site is currently unreachable. Please try after some time during tatkal period : We are trying emergency ticket but not getting because of delberatly showing this error. IRCTC support pls look into this ASAP please don't try to cheat the common man....
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V
vjvineet
from Mumbai, Maharashtra
May 13, 2015
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No seat available, transaction dropped message appears

Address: Mumbai City, Maharashtra

For two days in a row, i tried to book tatkal ticket but a message "No seat available : Transaction dropped" appears after payment option. I was trying to book a ticket from bhopal junction to Thane / Cst. Train number: 12174 Journey from : Bhopal Journey To : Thane DOJ :[protected] and even tried for[protected] Sometimes i get the message as "The site is currently unreachable, please try after sometime." As you know there are...
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42 other people found this review helpful
42 found this helpful
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H
hanu1786
from Imphal, Manipur
May 9, 2015
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"This site is currently unreachable" Error message show

Address: New Delhi, Delhi

When I am trying to book the tatkal ticket, from DLI to KRND getting the error message : "This site is currently unreachable. Please try after some time". This error is frequent and we can't proceed any more till all the seats are filled, so we end up without booking. I am seeing this from last 2 to 5 minutes. Where as previously this was not the case. There were no such errors and site was very smooth and faster in bookings. Please look...
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L
llu6667
from Mumbai, Maharashtra
Apr 29, 2015
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IRCTC Tatkal Booking Error "This site is currently unreachable. Please try after some time"

Address: Mumbai City, Maharashtra

Dear IRCTC, For the past 5 days I am trying to book tatkal ticket online and I am getting the same error "This site is currently unreachable. Please try after some time", even though I sharply login into the site at 10:00. On first day I thought it might be some server issue which your technical team will resolve in an hour or so (being crucial issue). But for the continuous 5 days I am getting the same error. I did my research...
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3 found this helpful
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R
Reva Natikar
Apr 29, 2015
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This site is currently unreachable. Please try after some time

Address: Bangalore, Karnataka

When I am trying to book the tatkal ticket, getting the error message : "This site is currently unreachable. Please try after some time". This error is frequent and we can't proceed any more till all the seats are filled, so we end up without booking. I am seeing this from last few days, probable a week. Where as previously this was not the case. There were no such errors and site was very smooth and faster in bookings. Please...
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9 other people found this review helpful
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U
user789
from Bahula, West Bengal
Apr 25, 2015
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Online Tattkal error: This site is currently unreachable @ 10 am

Address: Mumbai City, Maharashtra

I m trying to book tattkal ticket since last 3 days but unable to process. Sharp 10 am it showing error "This site is currently unreachable.please try after some time." It seems doing knowly by the IRCTC team & wastes our valuable time. Can you please look into the matter. Thanks....
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K
kvsn108
from Mumbai, Maharashtra
Apr 24, 2015
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"Unable to complete transaction. Please try later" - Error shown

I tried booking a ticket on a heavy traffic train. But the money from my bank got debited and still the transaction got failed. After that I got "Unable to complete transaction. Please try later" - Error shown each time I tried to book another ticket. This happened between 10:00 AM and 10:30 AM. If this happens, then how will ordinary people with urgent issues book a tatkal? Moreover is IRCTC doing anything for the same? So many agents...
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A
amrit soni (piyush)
from Delhi, Delhi
Mar 23, 2015
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remove my id or deactivation of old id

Address: New Delhi, Delhi

Dear reader Myself Amrit couple of years ago I created an id on IRCTC but unfortunately I forgot my user id as well as my password as I was not frequently using my account . The problem further persisted when ever I wanted to create a new id it says your email id and mobile number is registered with us as A[protected] and when I click on reset password it says your id doesn't exist . Hence due to this I cannot create a new id on IRCTC ......
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S
Santhosh Vallachira
from Vijayawada, Andhra Pradesh
Mar 9, 2015
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irctc food plaza billing at Trivandrum railway station

Address: Thiruvananthapuram, Kerala

Sir, Last week on Saturday I ordered one plate chappathi and veg curry.I was served with two cappathies but in the bill it was shown I had three.When I shown the bill, without hesitation cashier returned back 10 rupees of one chappathie.Few of my friends had similar experiences.Kindly look into the matter....
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S
Srinivasa Pakala
from Bengaluru, Karnataka
Mar 3, 2015
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Refunded amount not reflected in my bank account

Address: Bangalore, Karnataka

Dear Sir,


On 24th of February, using my Syndicate Bank Debit Card, I have made a transaction in IRCTC by booking tickets for my family to go to my native place. This costed me 4462/-INR and the transaction number is [protected] and PNR for the same is [protected].


However I have changed my travelling plans later and cancelled the above mentioned ticket on 27th February and expecting my refunded...
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R
Ratnakar Tripathi
from Mumbai, Maharashtra
Feb 10, 2015
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about same ip address

Address: Varanasi, Uttar Pradesh

sir, kindly make sure and inform me that irctc user id 'sumiratn' which is my id on irctc from which i was booking my ticket on mondey 9/2/2014 in tatkal hours, and a massage was shown that You are permitted only 2 Tatkal Tickets between 10:00 AM to 12:00 PM per IP Address, I want to know that what is my ip addres at that time and who is else one using my ip addresses and booked ticket kindly inform me as soon as possible, they replied...
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A
Annapurna karkera
from Bengaluru, Karnataka
Jan 26, 2015
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cleanliness in train no.16381 kanyakumari express from cstm to kanyakumari

Address: Mumbai City, Maharashtra

There is no cleanliness in train no 16381knayakumari express the train lots of water leakage and lots of toilet odour from the starting destination i.e.cstm itself how a passenger can travel in this trains the smell affects a lot to the small kids and senior citizens even the passengers who travels in this train.This create illness to all the passengers who are travelling. Railway charges the ticket charges for a safe and clean travelling...
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H
harihkn
from Chennai, Tamil Nadu
Jan 23, 2015
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Blocking internet provider IP

Address: Thiruvananthapuram, Kerala

Hi,
We people were working together in an organization and we are from different places of country and we have individual user accounts of IRCTC portal. When no tickets were available under general quota, we were forced to book TATKAL tickets using IRTC online portal. But the portal only allows two TATKAL booking from single Internet provider IP between 10AM and 12PM and when we try to book after blocking hours, even the TATKAL also...
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M
Mohak Indurkar
from Pune, Maharashtra
Jan 4, 2015
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Probable scam in online Tatkal booking.

Address: Nagpur, Maharashtra

To whoever it may concern, I'm a student studying in Versova, Mumbai, and I'm based from Nagpur. I'm a frequent visiter to Nagpur, so visiting dates are always tentative. I have been dependent totally on IRCTC's Tatkal System for booking and I use to do successful transactions and get me a berth reserved. There has been a fraud/scam with the booking system lately, I consecutively failed 7-8 times, failing to acquire a reserved berth....
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S
srisaisak
from Coimbatore, Tamil Nadu
Dec 23, 2014
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Resolved

persons enter and sit in unreserved compartments

Address: Chennai, Tamil Nadu

I had the unfortunate travel in the train on saturday. The train number was 12686 chennai superfast express. We were in a reserved compartment travelling from Mangalore to Chennai. The allotted number of the compartment is 8. But there were nearly 20 people. All the persons who had seasons tickets etc entered reserved compartments and took our seats. When a complaint was given to the TTR, he dint respond to us. He was supporting them. How...
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V
vineetpandey2412
from Pune, Maharashtra
Dec 18, 2014
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No PNR generated of a booked ticket.

Address: Allahabad, Uttar Pradesh

Hello, My father booked an IRCTC ticket via a travel agent. The first attachment is the softcopy of the ticket sent by him to me. Once I checked the PNR generated on the indianrail.gov.in website, it popped up with a message that " FLUSHED PNR / PNR NOT YET GENERATED" . The screen shot of the message is also attached with the mail. Please look into this and inform what can be done regarding this. Regards, Vineet Pandey....
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12 found this helpful
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S
SHAILENDRA PANDEY
from Bengaluru, Karnataka
Nov 30, 2014
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AMOUNT DEDUCTED WITHOUT BOOKING RETIRING ROOM VERY BAD SERVICE

SIR FOR PNR NO -[protected] I WAS TRYING TO BOOK RETIRING ROOM IN BANARAS BUT WITHOUT BOOKING RETIRING ROOM AMOUNT deducted from my account. THE STATUS IS NOT BOOKED AND PAYMENT DEDUCTED.MY WHOLE DAY WASTED WITHOUT BOOKING RETIRING ROOM PLS REFUND MY AMOUNT AND IMPROVE THE SERVICE 1 [protected] 0 01-Dec-2014 Not Booked Settlement Requested 30-Nov-2014 2 [protected] 0 01-Dec-2014 Not Booked Settlement Requested 30-Nov-2014 3 [protected]...
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