Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

We the passengers of train no 13331 from dhanbad to patna are suffering huge problems during journey by this train. One ac not working and on stoppage that only ac also not working. The train halted more than one hour at barhiya stn. And all the passengers including children and ladies were boiled due to heat at barhiya stn. We lodged complain in complain book with tte on train. The train is intercity express and it takes more than 10 hours...

I have booked an e ticket on 28/4/2018rain no12632 tirunelveli to tambaram.. I chnaged my tour programe and cancelled the ticket on28/4/2018 the same day... I pay the amount from my iob account.
When i go through irctc web about my refund it shows the refund done on 1/5/2018. But the amount not credited to my bank account
Details...
Cancellation id...[protected]
Date...28/4/2018
Pnr...[protected]br...

I had tried booking tickets was wasnt successful due to some error. But the ticket amount was deducted from my account twice after 8 hours o[censored]nsuccessful booking.. The amount of deduction is rs 3180. Need a refund. Have also mailed to [protected]@irctc, but no reply yet. Need a quick redressal.
No ticket booked yet payment deducted twice.
I have attached proofs for better understanding....

The train named LLT Faizabad Express train number being 22103 was scheduled to arrive at bhusawal station at 8.30 pm which was late n was rescheduled to arrive at 21.50 n the same was displayed on platform no.6 and in no time the train came on platform no.4 around 11.15 without the announcement being made. The epic moment is still the train details are displayed on platform no.6. N the announcement was being done for the advertising agencies...

Sir, i tried to book a railway ticket on 16.4.18. As per their specifications i submitted all my data's necessary for booking. My account was debited by rs 190/ but ticket could not be booked due to some technical difficulties at their end. They intimated that the amount will be refunded. But as on 08.05.2018 the amount hasn't been reversed to my account.
Irctc trnx id [protected]
Tnx date 16.04.2018.

With...

Dear sir/madam, i had booked a ticket from dli to bth journey date 27-apr-2018, but the train got late from more than 20 hours. I had filed the tdr on the same day at 27-apr-2018 11:29:15 hrs. The status of tdr showing tdr repudiate. Please help full refund in my account urgentlly. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours. Pnr: [[protected]] transaction id: [[protected]] date of journey:...

Transaction date 04/05/2018
(mmdd) 0504
transaction time (hhmmss) 101630
atm wdl seq no[protected] atm id
cg000006

amount debited 735.00

the amount debited rs 735 was debited twice as it showed server error while making payment but a sms came to my mobile that 735 has been debited even ticket was not booked then too.

So i request you sir will make immediate actions...

I have cancelled two tickets on 28th April 2018, the tickets has been cancelled but money has not yet been refunded.
The PNR no. is -[protected].
The ticket was booked between Howrah to Chennai.
The transaction id is:[protected].
The train no is 12839 ( HWH MAS MAIL ).
It has been more than 9 days still money has not been refunded.
I tried contacting irctc but there was no response from their side....

Please refund balance
refund balance 2310
refund balance 2225
Please refund balance
refund balance 2310
refund balance 2225
Please refund balance
refund balance 2310
refund balance 2225
Please refund balance
refund balance 2310
refund balance 2225
Please refund balance
refund balance 2310
refund balance 2225
Please refund balance
refund...

Sir,
I have booked a window ticket [pnr no.[protected]] from ahmedabad to nagpur for date 7/5/18 [train no. 12833]which was a waiting ticket. This train runs at 00.15 a. M. And chart was prepared at 8.00 p. M. After seeing that ticket has not being confirmed we didnt board the train as ticket was waiting.
On next morning when i went for cancellation and refund the counter person refused to cancel.

Reservation...

To
Customer care

I had booked a waiting ticked and cancelled afterwards of 2 ac on
29/04/2018 but refund not received till 07/05/2018
Refund is shown on irctc site but the money is not received in my account
E-ticket details as follows

Transaction id: [protected]
Pnr no [protected]
Train no./name: 11037 / pune gkp exp
Date of journey: 11-may-2018
Date...

I booked a ticket from bza to chennai mas on 5-5-2018 but it was in waiting list and chart also prepared and ticket was not confirmed and i bought a general ticket from ticket counter in vijayawada railway station and i joined in general bhogi as per general ticket and next day i got the email from irctc your ticket was cancelled due to waiting list refund charges 230rs will be credited into your bank account upto now i didn't get any credit...

Hi sir

I cancelled my ticket at 2nd may-2018 but the refund amount is still not credited in my bank account.
Refund status
S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 02-may-2018 [protected] cancelled 550.0 410.0 paytmag sent to bank...

Staff here in rail yatri sampath niwas in kolkata r not giving rooms or bed as they have an excuse that it's not vacant but asking them again nd again they ask for 100 rupees extra nd provide u th room. The 100 rupees they take is illegal but the way they say it's not vacant everytime is humiliating nd making people fool. Kindly look into th matter asap...

On 26th april 2018 i booked round-trip tickets from ndls to ald and vice versa via my rupay card with transaction id: [protected] and [protected] respectively. Rs. 450 was deducted from each transaction of my account but due to transaction failure ticket didn't get booked. It's been more than 10 days the refunded amount has not been credited to my account yet....

I was travelling by gitanjali exp. (12860) from howrah to tatanagar. Coach no. S6. Seat no.4. Pnr no.: [protected]. The date of journey was 6/5/18. It was written irctc. J k ghosh on the red t-shirt of the vendors
All the above items are found selling by irctc vendor higher than the printed mrp price. When i asked the reason and opted to buy it as per printed mrp rate, they refused to sell it to me. This is unethical. On one side railway...

I have booked a ticket on irctc using payubiz gateway using my citi bank credit card and later cancelled it. On irctc portal its showing money has been refunded back to payummp but the refunded money has not been credited back to my account.
The details are given below :
Transaction id - [protected]
Cancellation / refund id - [protected]
Refund amount - rs. 195
Refunf date - 3 may 2018...

I made a ticket booking on 28th april 2018 in betwa express through irctc. The ticket didn't get booked and the amount was deducted. The amount was rs. 385. But at the time of transaction pay u money deducted money from my bank a/c. Later i found my ticket was not booked and irctc showed that the ticket was not booked because they did not get any response from pay u money. That money also not refunded in my a/c also. So please take some initiative...

This is very bad experience with itctc, there is no information provided about the train late coming, also when enquired no body knows the train status of 04403 and i have been waiting since 5 o clock in the morning and i got to know that the train has not yet started from source, this something that putting passengers in trouble
Also there no updation showing on onlinee portal.
Please look into this issue and do the needful...

Dear sir/madam,

I had booked my travel during my travel from new jalpaiguri (Njp) to howrah on 21/04/2018.

Since the train during the start itself was more than 3 hours late and i had to do an onward journey on the same day to bangalore i had not travelled and filed a tdr as mentioned below.

Tdr transactions details

Transaction id: [protected] train no./name: 12042/njp hwh shatabdi...