Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

We had booked train 22678 ktym to ypr which was suppose to reach at ypr @4:15am on 28 april and we had booked another train 12079 ypr to dvg @6am on 28 april. We had a booking for 21 people for above trains. Due to a huge delay in train 22678 to reach ypr we missed our train 12079. This mistake was not from our part, the tt was also informed about the same delay and our booking details still he did not do anything on that matter. After all...

I have cancelled my train ticket and i am waiting for refund.but they are saying that my money has been refunded, and i mailed them regarding this but didnot even got proper reply from them.even i called the customer care executives and they are speaking in hindi which i dont understand.they didnot even asked my train details like pnr number, ticket id, date of journey.please help us in getting my amount back sir/madam.....

My pnr is [protected] (Travelling from tapri to jhansi in kalinga utkal exprss), i had asked 10 different cater boys for rail neer, but they are giving some local water bottle at rupees 20. And if you ask them ' why' they clearly says, " hm itne me hi denge lena h to lo. Irctc its a humble request from travellers, that make some strict rule against your catering service, these catering contractor or cater boys,...

This is ridiculous. I was prompted with the message that you are not permitted to book more than 2 tickets using same ip address between 10am to 12.

I couldn't understand why i'm getting such a # message, when i was trying to book tickets with my system connected to mobile hotspot. And from past 5days i'haven't book any tickets.

To resolve the ip issue, i disconnected the internet connection from...

Hi,
I am traveling in Rajdhani express from Bangalore to Bhopal. It's 10 pm in the night and the dinner has not been served yet, we are dying in hunger here. When I asked the staff, he said very rudely that you are not the only one, there are others as well

I have never seen this happening before, food used to get settled by 9 pm max. please look into the issue....

My name is raju bhamkar. I had trying to book tatkal ticket on 25th march 2018 but ticket not booked and amount of 423.57rs deducted from my bank account. I choose payment mode atom visa (Bharat qr), payment had successful but pnr (Ticket) not generated.

One month had passed but not received any refund amount in my bank account. Their customer support is very bad no proper replies no respect for customers.
No positive...

My transaction id - [protected]. Ticket not booked but payment debited.

Transaction id: [protected] pnr no train no./name: 12698 / tvc chennai exp
Date of journey: 19-may-2018 date of boarding: 19-may-2018 class: sleeper class (Sl)
From: trivandrum cntl (Tvc) to: chennai central (Mas) boarding: trivandrum cntl (Tvc)
Resv upto: chennai central (Mas) quota: general (Gn) ticket type: e-ticket...

Tdr status shows cr registered for long time. But not resolved..
Details go as follows:

Reason for tdr: difference of fare as passenger travelled in lower class.
Tdr filing date: 03-apr-2018 09:44:12 hrs tdr status cr registered cancellation id: [protected]
Tdr zone: southern railway (Sr) registration no:[protected]
Eft number: 364922

Please resolve at the earliest....

We were travelling in 16032 train. Unfortunately my daughter had left her bag in train. One co passenger found it banded over to tte. He deposited it in jhansi station. Very next day i collected the bag except cash (3300rs). It was deposited in jhansi station. As per their suggestion i applied for refund in ncr allahabad through speed post dt on 13/3/18 attaching all required documents. Till date cash not refund.in between i submitted complain...

We had booked e-ticket for outward journey from mysore city jn to hubli city jn on 18.04.2018 in ac-3. It was in waiting list 4.

On 18.4.18, i went to railway station by a taxi and boarded the train only to be told by tte later that the e-ticket has not been confirmed and that i should ger down and buy a general ticket and travel, if at all i wanted to travel. He expressed his inability to help me out in any other way. When...

Dear sir,
I booked railway ticketing in irctc online transaction. I got a mail from irctc thay are refund amount of rs 1160 from zkpy bank pg but i could not get the bank.
This is the mail from irctc
Pnr number :- [protected] irctc transaction id [protected] an amount of rs. 1160.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:22 april 2018br...

I booked tatkal ticket on 25th april for journey date of 26th april from mumbai to amritsar. Pnr is [protected]. I got a confirmed ticket.in evening when i checked into the pnr it was this ticket is released. I didnt get any cancellation message from irctc. And not even refund. This happened without my notice. If i would have got into train directly and then came to know i dont have seat booking, what would i have done in the middle of the...

Dear all,
I was not travelled on date 01/04/2018, train n.-22419, pnr n.-[protected], because train was delayed by more than 4hour, so i was filed the tdr at tdr filing date: 02-apr-2018 00:55:45 hrs.
But irctc not refund my money and cancelled my request wrong reason given by irctc that, as per chart passenger was travelled, this is totally wrong.

Thanks & regards
Arun kumar
[protected]...

Dear sir,
Sub tatkal tickets booked through irctc.
Ref tid [protected] pnr [protected], refund id [protected], refund status: refund ed on 23/04/2018.
Re: tatkal waitlist dropped ticket not confirm ed.
With reference to above subject kindly do the needful to refund the amount to the respective account as soon as possible.
Thanks regards
Amit shah...

Refund of tdr, registered for pnr no.: [protected] dated 31.12.2017.
Cancellation id [protected] (Tdr)

Since, it has been more than three months (90 days) after filing tdr (Dated 31.12.2017) and no refund has been processed from the end of irctc. Several times called on telephone and mailed via e-mail to irctc but no refund has been processed till now.
Called on telephone to claim office, northern railway,...

Hello,
I have cancelled 3 tickets on 19th april, 2018, which i had booked from my irctc account and the payment was done by rupay debit card powered by kotak mahindra bank (Kmb). The details of the cancelled tickets are as follows:
1. Two tickets from mumbai to gandhidham dated 25th april, 2018.
Pnr no: [protected].
The refund amount of these tickets is rs. 690.
2. One ticket from gandhidham to dadar dated...

First, there is no option to change gender once ticket is booked which means there is no chance that a person (Female) can commit any mistake while booking wow.

Secondly, if you really don't want to allow gender change, then keep the default option as "female" and will see how many males are perfectionists.

Third, if you don't allow gender change then ask you tcs to not ask for money. They charged me high for...

My pnr is [protected]. I m travelling in 12223 ltt ers during exp departing ltt on 24 apr 18.
I have found an insect in the dal dish in lunch on 25 apr 18 shown to serving staff of pantry car at the same time.
This is a premium class train and these type of incidents placing a question mark on the services of indian railways & irctc. Because of few defaulters, whole organisation is blamed.
Plz take some necessary action...

Hello,
I have cancelled 3 tickets on 19th april, 2018, which i had booked from my irctc account and the payment was done by rupay debit card powered by kotak mahindra bank (Kmb). The details of the cancelled tickets are as follows:
1. Two tickets from mumbai to gandhidham dated 25th april, 2018.
Pnr no: [protected].
The refund amount of these tickets is rs. 690.
2. One ticket from gandhidham to dadar dated...

Dear sir,
Ticket cancelled on 30 march2018 till date i didnt get my refund to my bank.
Am also sent account statement 4 times. Now am tired mailed alot.
Transaction id:[protected]
Pnr no [protected]
Cancellation id:[protected].
For your ref. My compliant ticket number 8590646, 8620678, 8677430.
If there is any hope please let me know....