Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear sir
I cancelled the ticket of pnr no. [protected] journey date 14 apr 18, class 3ac from ltt to ernakulam jn for 03 passengers on 06 mar 18, payments of rs 8205.00 was made through credit card but amount still not refunded. Kindly help me.

On more refund not received, pnr i forgot but rest information is as below :-
Date of journey - 24 mar 18
From ers to pnvl
Class 3ac
Train no. 12217br...

I suresh koolwal, book a ticket online on 16.03.18 for going to jaipur (Jp) to pnd on 09.042018 via train no. 18214 in second ac. You have charged rs.2000/- for 2 person from my yes bank a/c. Further the ticket under wl so that i cancelled it on 28.03.18. The pnr no. [protected] and id no. [protected]. Date of refund is not showing in the system. Please credit the refund amount at earliest....

I am waiting for canceled tickets refund from last two months. I have written 12 mails to irctc customer care but there's no progress. Earlier they were say that they have refunded amount but when i checked with my bank they said they have received said amount from irctc. Hence again i given all the details to irctc & they said we have forwarded your concern to respective department but still problem is solved amount is 2950. Earlier i was...

Hello
I am jaipal. My complaint is about there is no ladies coach in entire shrmskti express. Due to some emergency reason on 3rd april 2018 my sister came to delhi. So she decided to travel with general ticket from kanpur central (Ticket amount 155). But she not found a ladies coach in entire train so she move to general compartment but she not adjusted and decided to go in reservation coach and book a manual ticket by ticket checker...

Dear sir,

On 28/03/2018 due to server issue twice amount deducted (Rs-1323.42) from my icici credit card ending with '5025'.

After long time so many mails sent and tried to contact with customer care support, but didn't getting any response.

Ticket booking process from user id "disha_1245".

Kindly help me...

Regards,

Partha das
[protected]...

Dear sir,
I have complained at surat railway police station dated 13/01/18 & got the fir - no-1206/2008 in this regards i have given more details like the mobile no, imsi no, imei no, cell, area, country, & operator of stolen mobile user to surat railway police with the help of pre loaded software in the mobile dated 23/4/08 in writting.
Till today i have not got a single feed back from their end

Regards, br...

Dear zaakpay team,

Please note that i have booked ticked in irctc connect app on below dates, during the time of booking transaction was failed and amount deducted from my account but ticket not assigned.
Till now amount not refunded to my bank account, this is not fair,
Transaction details
1) transaction id: [protected]
Date: 20-mar-2018
Train no:16572/bidr ypr exp.
Amount:...

Hello,
I had to travel on train no 12024 on 2nd april 2018 from jsme to hwh. This train started from source pnbe 1hrs 40 min delayed and stopped in between at fatuah station for approx 10hrs. Since this train got delayed for such a long duration i was unable to reach hwh on time and due to which i missed my flight for onward journey to bangalore. Due to this i have to rebook next flight and it cost me approx 13k. Due to railways mistake...

Fw: fwd: tdr request repudiated through edr/ecrs
From: prakash thube on tue, 23 jan 2018 12:24:37 add to address book
To: 2 recipients | see details
Dear team,

Pl. Refer my trailing mail regarding refund for missed journey due to train delay.

Requested to confirm the status of refund.

Regards,
Prakash thube
[protected]

From: "prakash thube"br...

Dear sir
On 07/02/2018 by i r c t c web site i booked ticket pnr no [protected] (Train no 13022/mithila exp) journey date 28/03/2018 time 11:21 hr from bapudham motihari to howrah with my family 5 person & also booked ticket pnr no [protected] (Train no18645/east coast exp) journey date 29/03/2018 time 11:45 from howrah to visakhapatnam with my family 5 person.
From 15/03/[protected] mithila exp was regularly running late by...

Name - mohan upadhaya irctc user id - moohaan12 mobile no - [[protected]] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself thank you....

I had made 2 transactions on irctc website on 24/01/2018 which failed but the amount was not refunded. The details are as follows
:irctc user id:drmbedi
Date of booking:24/01/2018
Date of journey:25/01/2018.
Rest of the details were mailed to irctc costumer care.
Despite having mailed to irctc [ ticket id irctc # 7993936, 8346457 and 8524386]no action whatsoever has been taken so far....

Sir,
I am happen to be the passenger for the train being run between vizag to tirupati i had booked two tickets in that train on 24.03.2018 from dvd to nlr.
Train no.22707 dt.24.03.2018 pnr no:[protected]. The train starts from visakhapatnam at about 22.05 hrs. And reaches nlr at about 8.30 a. M., the seating arrangements are so poor that the passenger hardly able to sit for few minutes but not more than that but the train run...

Subject: in complete refund

Dear sir
My pnr no is [protected] and transaction i’d [protected] traveling date is 27/03/2018 but train late almost 14 hours so we can’t travel after that i filed tdr but refund come only 1440 or ticket is 2165 so why not full amount come this is not my fault your train is so late that i can’t travel so please refund my full amount i also send you my tdr screen shot so please do...

I have canceled my ticket on 15/03/18 and they are showing they have refunded my amount on 17/03/18, but i didn't credit to my account yet.
My pnr number is [protected] and my refund has been credited yet in my account. I am attaching a bank statement as well as my ticket cancellation history. I have complained regarding the delay in refunded to the national consumer helpline and my complaint number is 666278
Date of the journey...

Hello respected, greetings for the day,
I am filling this complain regarding the fraud cases done by the indian railways services. I have booked by sleeper class ticket on waiting no 3, one month back. I have got the confirmation mail and sms by irctc for the same. Now today when i am checking the pnr status booking status has being altered by 51... Is this a kind of joke. Same case is done by my returning ticket also. Rac 71 has...

I am frequent traveller but not agent.
As there is no direct train at the comfortable time, i have to book 2 trains tickets to reach my native for one way travel.
1. More than 6 tickets allowed in 1 login.
2. Could not book 2 tickets in tatkal before 12 pm in 1 login.
3. Most imp* if first train is getting late to reach the particular station, i will miss the second train, who is responsible for that.
*...

I had a confirmed ticket of lucknow mail (12229). Urgently i had to board train from shahjahanpur, third station of train. I am a 55 years old lady with health issues related to headache and knee pain. T. T. Gave my seat to someone else and even after soo much requests he didnt consider my case and i had to travel sitting at the floor. I am extremely annoyed by such service of irctc....

I have tried booking tatkal ticket in rajdhani bangalore exp via irctc site for 2nd april 2018 and the status was unsuccessful due to payment processing error so later i booked another tatkal and now both the tatkal ticket are confirmed and the balance has been deducted moreover irctc failed to send the confirmation of booking train status via its sms service. Please provide a solution....

I have booked a tatkal ticket on 15th dec,
2017 and date of journey was 16th dec, 2017.
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet. Already more than 3 months gone past.
I am not sure what else i might be missing tobr...