Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Address: 400703

Hello,
I have cancelled 3 tickets on 19th april, 2018, which i had booked from my irctc account and the payment was done by rupay debit card powered by kotak mahindra bank (Kmb). The details of the cancelled tickets are as follows:
1. Two tickets from mumbai to gandhidham dated 25th april, 2018.
Pnr no: [protected].
The refund amount of these tickets is rs. 690.
2. One ticket from gandhidham to dadar dated 27th april, 2018.
Pnr no: [protected].
The refund amount of this ticket is rs. 335.
Upon checking, it said that the refund is given. It's almost been a week but i still have not received the refund amount in my bank account.
I request you to look in the matter and help me out with this refund issue asap.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi

Website: www.irctc.co.in

Dear sir,
Ticket cancelled on 30 march2018 till date i didnt get my refund to my bank.
Am also sent account statement 4 times. Now am tired mailed alot.
Transaction id:[protected]
Pnr no [protected]
Cancellation id:[protected].
For your ref. My compliant ticket number 8590646, 8620678, 8677430.
If there is any hope please let me know.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Name - mohammedriaz irctc user id - riaz1786 mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: Nashik, Maharashtra, 422001

Name - kamaal siddiqui irctc user id - mkkamaal
Mobile no - [protected]
I have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is kamaal. [protected]@rediff.com my original correct id is kamaal. [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself

Apr 25, 2018

Updated by Mohammad Kamaal Plz reply me

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Address: Vadodara, Gujarat, 390016

I tried to book the Tatkal ticket and payment was made through paytm. Amount of Rs 2236.52 was deducted from my paytm [protected], but due to non available of seat service was not rendered and received SMS that amount Rs 2190 will be refunded. Now where my difference has been gone.
This is not the first time I have faced the problem. Also 48 hrs has been crossed but still the amount not received back to my paytm account.

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Address: Mumbai City, Maharashtra, 400053

Website: IRCTC APP

I was trying to book a ticket from cstm to ang (Train 51033) dated 25-apr-18, on 24-apr-18 under the tatkal scheme for 3 passengers amounting to inr 750 through the irctc app.

The first attempt failed after entering the otp due to server issue though the payment was failed, the amount of 750 was deducted from my account
The second attempt also failed after entering the otp due session expiring, but the amount was again deducted for 750.
The thirst attempt was successful and the ticket was booked. (Pnr [protected])

Since the first & second attempt failed to booked tickets after entering the otp and the amount for the sessions were deducted for rs 750 on each transaction, i demand a full refund of rs 1500.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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S

SF7406

from Hyderabad, Telangana

Apr 24, 2018

Hi
I Forget My Password Registered Mobile Number Changed So Please Send OTP My Mail ID [protected]@gmail.com

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Y

ynitesh13@

from Satara, Maharashtra

Apr 24, 2018

My ticket got cancelled automatically as it was a waitlisted. I didn't got refund credited to my account.
Transactions id: [protected]
Date: 10/4/2018
Refund id:. [protected]
Refund date:. 11/04/2018
Bank:. PAYUMPP

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I booked a tatkal ticket pnr no - [protected] in sapt karanti express from anvt to bth on 14/04/2018 but it went on waiting and did not get confromed. After 2 days it's automatically got cancelled. Now it is more than 10 days but yet i did not get my money refunded.
Name-anupam kashyap
Email-anupam. [protected]@gmail.com
Mobile no-[protected]
Pnr no-[protected]

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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We wish to inform you that, with reference to refund against pnr number [[protected]] /irctc transaction id [[protected]], an amount of rs. 715.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:19-apr-2018
Refund reference no:[protected]
Payment option used : zaakpay pg...
Irctc website show refunded but didn't get in bank account

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: 342003

Website: IRCTC

This is to bring to your kind notice that the train we booked on 3/4/2018 Marudhar express was running late and no message for the same was sent to us. We checked the same through NTES app and it was 9+ hours delay. I have been traveling for bank audits where in travel plans need to be on certain date. I waited the next day uptill 8:30 when the delay was even more. So had to book another train for the same date by Ranikhet express. Unfortunately I had only 2 tickets left by then, we bought train local ticket and paid the difference sum for her travel PNR [protected].

THE SMS WAS SENT INFORMING THE DELAY ON 4TH APRIL AT MIDNIGHT INFORMING DELAY OF 8PLUS HOURS. WE HAD TO RESCHEDULE OUR AUDIT PLAN AND BOOK ANOTHER TRAIN ASAP.

We have tweeted the same on irctc handle. But nothing has been done to refund the delayed train cancelled. Please do the needful.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: Wardha, Maharashtra, 442001

I had done three transaction on irctc at 13/04/18 for traveling bilaspur to wardha & also nagpur to bilaspur but same time all three transaction has failed by irctc and refund didn't deposit in my account my three amount type of rs, 780/rs, 750/rs, 470 & transaction is following [protected]/[protected]/[protected] i have prescribed transaction details pls, solve my problem

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Apr 19, 2018

farjeena's response Muje bhtt Jada urgent hai

Apr 19, 2018

farjeena's response Please refund kar dijiye

Apr 19, 2018

farjeena's response Sir Muje urgently hai refund Karo please

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P

Paritosh Dubey

from Bhopal, Madhya Pradesh

Apr 23, 2018

Fooding is not up to the mark in shatabdi
Pnr [protected]
Aajate hain paise mangne . catering is too poor

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F

farjeena

from kalyanpur, Rajasthan

Apr 24, 2018

Mera tickets cancel ho gaya hai paise refund nhi kiya PNR [protected] please Muje bhtt urjent hai plzzzzz refund my money Plzz please

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J

Jawed [email protected]

from Mumbai, Maharashtra

Apr 25, 2018

Once again remind to you about my failed transaction refund related matter I am giving you transaction details/Trans, [protected]-Rs, 780 on 13/04/18 /trans, [protected]-Rs750/trans, [protected]-Rs, 470/all transactions done for Bilaspur to Nagpur so pls, look at my refund related matter I request to you

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Address: 492001

Website: Www.irctc.co.in

I am traveling from ndls to raipur in bilaspur rajdhani with train number -12442. Pnr number is pnr - [protected]. My father and myself has back problem. There is so much if jerking in the train that, the problem has raised very much. The laptop in my hand also dropped from my hand due to the jerking. I had a word with attendant in the coach, but he told this not his duty you go and complaint online.

Moreover, the toilets are not cleaned at all and there is no water supply in some of the toilets. This is what we are paying a higher amount for the journey to get more pain.

Train like rajdhani are delayed and not covered during the overnight journey which is strange.

I need full refund of my ticket and also need compensation of the damage of my laptop and treatment for my back.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110001

Website: www.irctc.co.in

Date of incident: multiple (Latest being today)

I can understand a website taking time to develop granting when it was created. But then, after more than 15 years, when it is the main stream regarding india's main transportation - indian railways, the services going down is a joke..

Exact problem is "server error" at 4:30 pm ist - apr 21, 2018.

And as a side-note: enter key is supposed to act as login button press for the information of whoever is the newbie programmers who designed it.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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I have booked a train ticket mumbai to kudal of journey dated 13.04.2018 and kudal to mumbai of journey dated 23.04.2018. Due to personal reasons i have cancelled the both tickets on 13 april 2018 and 14 april 2018. The ticket has been cancelled successfully, and in the cancelled ticket option it is showing "refunded" but amount still not refunded back to the account. What should i do to get the money back?

Kindly help me the needful things.

Ticket details,

Pnr number : [protected] & [protected]
Refund amount : rs 990 + rs 315 + rs 440

Thanks & regards,

Ashish bhogle

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Address: 485001

Sir,
The tdr filed against pnr number [protected] with reason train late more than three hours and passenger not travelled. Has been repudiated by system why it is repudiated by the system as if the passenger is not travelled & train is late by 6 hours,
It is clearly chked online that train is late by more 6 hours and i am having proof that psg not travelled then how railway says wrong for refund of amount.
Kindly chk & do the needful,...

Thanks
Girish saxena
[protected]
[protected]

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Apr 20, 2018

Updated by Pratik Saxena123 I had cancelled e-tickets on date 14 april 2018 ticket as per details below :
Pnr -[protected] ticket cancelled, total amt 2020 was not refunded in my ubi account. Please refund

The ticket was booked with my debit card o[censored]bi bank. The amount is still not credited to my account. Please look into the matter asap.
Id-pratik_sax
Name pratik saxena
Mobile no-[protected]

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J

jhabipin1978

from Allahabad, Uttar Pradesh

Apr 20, 2018

Dear
Sir/madam

I forgot my user id and password and register mobile number can you please send me my details on my e mail adress which is [protected]@gmail.com.
I will be very thankful

Regards,
Bipin Kr Jha
Cell. no. [protected]

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D

dilip2401

from Mumbai, Maharashtra

Apr 20, 2018

My irctc login id and password are locked
My mobile no [protected]
My id Plz ?

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I have booked ticket in tatkal quota on 14 april 2018. Pnr no. [protected] on train no. 12658 for the date 15 april 2018, it went for waiting list till date refund amount was not received in my bank a/c. I have paid online through icici bank. Rs. 1080/-
In irctc website is showing that rs.900/- was refunded on 18 april 2018, through zkpy bank.

Sir, please resolve the issue and send refund amount to my registered icici bank a/c.

Pnr no. [protected]
Transaction id: [protected]
Refund id: [protected]
Refund bank name: zkpy bank
Refund date: 18 april 2018

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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B

balveerrat

Apr 20, 2018

Sir...
i forgot my user id and password but i remember my email id [protected]@gmail.com

balveer singh

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M

Mithlesh Dhusiya

from Pune, Maharashtra

Apr 20, 2018

I have cancelled my ticket on 14 april 2018 bt still nt credit in my account. I request u to solve my problem as fast as possible . Ther are two transaction that is to be refunded.

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S

Saurabh Gautam Gauti

from Delhi, Delhi

Apr 20, 2018

I have booked a ticket in shramjeevi exp12392
transaction id [protected]
refund id [protected]
the cancellation date is 21st feb 2018 . REFUND AMOUNT 480 and yet i have not got refund in my bank account, and the status showing is refunded..NO PROPER REPLY FROM IRCTC ..TICKET NO [IRCTC #8512118]

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A

Anjana Singh Bhadauria

from Indore, Madhya Pradesh

Apr 20, 2018

Transaction ID ---- [protected] and [protected] were done on 9th April 2018 from bhopal to gwalior during tatkal booking ticket booking failed for two times and amount is deducted both time. Still not getting refund. Please look into this and refund my amount.

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J

Joshihm77

from Surat, Gujarat

Apr 20, 2018

On my irctc account whenever I book a ticket, I donot receive message on any mobile number mentioned while booking the tickets. So kindly solve my problem as soon as possible.

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 155

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