Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I tried to book a online ticket from irctc but the ticket could not be booked but they debited the money. That money is still not refunded in my account after 7 days. Without booking ticket how they can keep money more then 7 days. They can debit the money from our account without even booking ticket and while refunding they need more then 7 days. It is ridiculous. There mistake and we have to pay. How much money they are keeping like this...

I have been using irctc rail connect on my phone for 1 year. However recently when i try to use it amessage appears "unable to validate data please try later" since i have tried every hour of the day but it shows same message! I need your help to sort it urgently as i can not do any bookings.
I am registered on your irctc web for 5 years however it does not allow me to log in. Every time capcha is wrong or something.
Can you...

I did reservation cancellation but amount 2915 not refunded against txn id [protected]. I did tru sbi but on site it showing refund bank as zkpy. Totally frustrated. Help please

Date of cancellation -13th march 2018
Pnr - [protected]

I posted on twitter and they asked to send bank statement etc. I sent all details but they are not refunding amount.

Too much fraud by government organization...

I have cancelled two tickets on march 22, 2018 against pnr no. [protected] (Txn id [protected]) and no. [protected] (Txn id [protected]) respectively.

On march 26, 2018 i have checked refund history and it shows "refunded", with refund id [protected] (Rs. 855/-) & [protected] (Rs. 825/-).

But, it actually not credited my bank account till 2000 hrs of march 27, 2018.

Please look into...

Today i am traveling with my family from hyd to Delhi by Telangana express in B-4 seat no 13&14. I booked my meal (non-veg --egg). Vender charging from me (and everybody who ever booked meal) Rs-110/for non-veg(egg). And Rs-100/- for veg. Whereas as per IRCTC veg & non-veg rates are Rs 50/-& Rs 55/- . I called manager of M/s. Ambuj Hotels and Real Estate Pvt LTD the Licensee and ask rates, he told 50&55( veg& non-veg). He told that vender...

On 12 th march i tried to book a ticket on irctc website. While the transaction is going then after that i received that the transaction failed. But the money got debited from my axis bank account still i did not receive any refund. It's been15 days since i booked the ticket. Please look into this asap
Phone number [protected]
Account number [protected]...

Sir/madam
I was booking a ticket on 27.03.2018 from nzm to kota for 28.03.2018 but while i was making the payment it showed that payment has been rejected by the bank. I have not been able to book the ticket but i have received a message that the amount of rs. 415 has been deducted from my sbi saving account with transaction ref no igadeytgu9 and per my net banking record an amount of rs. 426.80 has been deducted with ref no [protected]igadeytgu9....

Ticket details-
Pnr-[protected]
[protected]
Date of cancelation
19'03/2018
21/03/2018
Train no
11056
11015
Cancellation id
[protected]
[protected]
Refund amount and date by irctc to zaakpay
1890/- on date 22/03/2018
2750/- on date 24/03/2018
I cancelled my ticket on above mentiond date amount refunded by irctc ti zaakpay but that...

Hello,

I have booked e-ticket on 16th february 2018 in tatkal from mumbai central (Mmct) to nizamuddin (Nzm) in tatkal on 16th february 2018.

My pnr no. Is [protected]

Train no is 12903
My transaction id is [protected]

I have also oped for the vikalp option, after seeing lots of tatkal waiting on that train.

On 17th, my ticket was canceled due to nonavailability...

Yesterday evening i was attempting to book a ticket from chennai to kumbakonam. The ticket was not generated. I know i can book 6 tickets per month. This time it is the 7th ticket. So i need to provide aadhar verification.
I did the aadhar verification earlier few weeks back and i got the following result
Your aadhaar xxxx-xxxx-3822 has been verified successfully

So now i entered my aadhar number in the ticket...

We tried to book tatkal railway tickets in www.irctc.co.in. there were seats available but after every payment, the transaction failed but the money was debited.
This is so ridiculous. I don't understand what is wrong with the ticket booking system.
It was so annoying that it says "transaction dropped. No seats available" and the money is debited.
Please escalate and build a proper system for the users....

Dear sir,

I am sachin padwal, i have a problem during login in www.irctc.co.in by my android phone from last 5 days; but i can still access in this website by my laptop.
My friend is also facing the same issue.
My telephonic conversation was done with irctc customer care executive & as he suggested i also reset my phone but the problem is still remain.
So please do the needful help from your end. br...

Dear concerned,

Am travelling on train no: 12311 hwr-kalka mail. Trip started on 22nd eve.
Mid of my destination we found 2 big rats on our a1 compartment
1st of all there was no attendant in a1 coach for long time. Then some how we manage to speak with tt but there we didn't receive any response till 1 hr.
After frequent visit near pantry and when we said to give concern email or number for drafting...

Cancellation refund amount not credited in my bank.
I had booked 2 train from
Delhi to jrc (12413) 4 tickets on 8 feb 2018
Delhi to jaipur (14311) 2 tickets on 15 feb 2018
Using the mobile app and payment made through debit card. Later i had to cancelled it using the mobile app itself. The refund status shows as refunded and bank shown is amount has not been received in my bank account.
[protected]
[protected]br...

Ear sir,
I'm swarup halder i have paymented in texas app to irctc rail connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids
Google transaction [protected]
Upi transaction id:[protected]
Please chake the mistake and refund my amount to my account[protected] ifsc code pytm0123456
Thanking you,
Yours faithfully
Swarup halder...

I had purchased a teak tree worth rs.1775, on[protected] and its maturity date is[protected] with assured mid term payments. However nither has ant mid term payment been made nor has there been any communication from the company.

I expect a note from the company giving details of the current status along with the interim payments not informed i. E due date on[protected]

C. Manjula
Ph. No.[protected]...

Complaint about - train no. 57133 bijapur - raichur passenger. This train's scheduled arrival at gulbarga station is at 18.00 hours everyday. This is delayed by 2 hours i. E. It arrives after 20.00 at this station. Here at gulbarga station there are many students, working persons and villagers wait for hours and there is no other train to the places....

I had booked a train from coimbatore to pune in mumbai cst express (16332) on the 10/3/18 using the mobile app and payment made through debit card. Later i had it cancelled using the mobile app itself. The refund status shows as refunded and bank shown is paytm but amount has not been received neither to my bank account nor to the paytm wallet.
Pnrno : [protected]...

Hi team,
I have booked a sleeper class general ticket from sa
To mas. All confirmed passenger not travelled, so i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.

Ticket details:

Transaction id: [protected]
Train no./name: 22648/korba express
Pnr no [protected]
Date...

Sir the pantry workers and non lisenced vendors start selling tea/coffee as early as by 3am. This is creating nuisance and serious disturbance to passengers who are sound asleep. The yelling of chai-chai should be put to an end and at a fixed timing the vendors must start their activities probably after 6.30am till 20pm.. On at least two occasions i had requested the vendor to abstain from yelling, but each time he comes back with a louder...