Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have been using irctc id for booking tickets on line for travel of my self and family. Of late only 6 bookings are allowed per month on the plea that my aadhar card is not linked.

When i have uploaded my aadhar card, a simple reply is received from irctc with a comment "demographic data" not tallied.

I have my bank account, pan card, indian pass port, aadhar card and my name is one and the same every where except for the surname being full or short yalamanchili or y.

I request the concerned authorities to help me be

I booked a ticket from mtj (Mathura jn) to bsp (Bilaspur jn). Pnr no is [protected]. Due to train late more than 5 hours my family didn't travelled. I cancelled ticket & file a tdr for that according to irctc tdr rules (Cancelation id - [protected], & registration no[protected], but still now i did not get refund. My family has traveled another train on 4th jan from mathura to kolkta (Pnr no are-[protected] & [protected]).. I mailed them for refund but they didn't refund money.

Since last 15 days irctc air is not refunded my amount against flight ticket cancellation & till today there is no result under the tid - [protected]. This is the first time i got pissed off because of irctc. I regularly book my tickets from paytm, makemytrip or any other airlines site since i never faced these type of issues. I regret alot that i used your site for my booking. This is worst service.

I upendra bhatt has booked three tickets on 7 mar 2018 from irctc to travel from new bongaigaon (Nbq) assam to baurauni (Bju) bihar on 28 mar 2018 with capital express boarding on 28 mar 2018 at bongaigaon.
I did not get any message of train cancellation as i reached at bongaigaon on 28 the enquiry told me that train is cancelled and it is cancelled from last three days and it is cancelled today too. I faced lot of problem that day. Then i went to chief ticket inspector and asked him to write that train is cancelled it today and he wrote the same i have written proof of it. After this i asked enquiry again that should i fill tdr she told me that it is not necessary as train got cancelled your money will automatically be refunded.
Aftet this when i contacted to irctc they told me that train status is chart prepared and you should fill tdr because train might get diverted that day. But sir how could i know that day that train is diverted if everyone was saying that train got cancelled. Please raise my issue.
Pnr-[protected], [protected], [protected]
Date of journey - 28 mar 2018
Boarding - new bongaigaon (Nbq)
Train - 13247 capital express

I am also attaching file please find photos.
Regards
Upendra bhatt
Hellrider. [protected]@gmail.com

I have cancelled my flight ticket in 1st week of february, 2018 but still i am chasing irctc customer care to refund my amount.
I am receiving the same reply everytime, as quoted, since i cancelled my ticket"we acknowledge the receipt of your email and would like to inform you that your refund amount is under process".
It is quite frustrating. Legal action is required against there customer services.

About 6 days ago i tried to book railway tickets to katra from karnal through irctc but during the booking my transaction failed and money hot deducted from my account and it still didn't get credited back!! I tried a lot but all was in vain. It was written above my failed transaction that my money deducted for a failed transaction will be credited back within 3-4 working days but its almost 7 days and no money is credited!! So plz take a step towards it!!

I tried to book a ticket through irctc mobile app (transaction done by bhim app to [protected]@icici )but amount is debited and ticket is not booked now almost 3 weeks over then also refund amount is not credited still now . i sended 2 email to your 2 email id [protected]@razorpay.com, [protected]@razorpay.com regarding this matter. i didn't get any reply from your side ..Your helpline number is not working ...Your customer service is too bad

Uber india — lost - mobile phone [protected] & [protected]


Yesterday arround 12.30 pm i booked uber. The driver name is ajay and his vehicle last no. Hr 3653 left behind my samsung j5 prime smartphone lost in uber car in front of katevda, katewara, marigold school jattkhore road delhi, 110039 to amma gtb nagar c block new delhi. I got to know it about 15-20 mins later. When we called the on my phone he didn't pick up the call. Our lost phone is switched off since then. I am unable to contact the driver also.

My mobile no. [protected] and [protected] two sims were in my mobile phone. Please contact me this number [protected], [protected].

Hello i was booked a ticket date of 24/3/18 from gkp to jhansi in 11123 barauni - gwalior mail but train was late more then 3 hours. So passengers were not traveled. After that i filled tdr. Status is showing cr registered but amount not refunded till yet. It has taking so much time to refund the money, so please resolve this quickly.
Transaction id - [protected]
Pnr - [protected]

The quality of food available in the amritsar new-delhi shatabdi train has been substantially reduced. And in my recent journey that is today i was even more disappointed with the 3rd class quality of the teabags and milkpowder sachets that was provided. It was some brand never i have heard of and the milk powder didn’t dissolve in the water n the tea tasted like #. Its such a shame that the indian railways have resorted to such low standars of making money by giving passengers low quality stuff which we dont even know its safe to consume or not. So i would like to appeal that you should stop being cheap n provide people with quality food to make their journey better and not play with their health.

I have booked ticket from patna to new delhi on dated 02 march 2018 for dated 3 march 2018. But the train was delayed by more than three hours, so i have filled tdr on dated 3 march 2018.

And the refund request was repudiated giving a reason that someone was traveled on the day on my ticket.

I think this is totally fake reason bacause i have traveled by bus from muzaffarpur to delhi by travel point bus service.

So i want this issue to be resolved.

Sir,
Thi is all the information about the ticket which is below:
Pnr no:- [protected]
Transaction no:-[protected]
Transaction date:-23/03/2018
Date of journey:-07/04/2018
Train no:-12204 (Shc garib rath)
Journey source:-amballa cantt destination:-muzzafpur (Mfp)
Pessengermobile no:- [protected]
While i got the ticket through internet irctc app but i got one waiting and due to this i wanots able to travel and a per the rule of irctc. Irctc have to refund the amount but yet not refunds so, plz take a look on ths and refund my money back.

Date of cancellation: 22nd march 2018
Date of refund: 23rd march 2018
Refund amount : 1225
Refund reference no: [protected]

Payment option used: zaakpay pg

I didn’t receive the amount so far to my account. Please arrange refund immediately.

I was patiently waiting but no information so far. Tried sending a mail to customer care but no response...

Pnr: [protected]
Train: 12049 gatimaan express
Journey date: 02-apr-2018

The train was affected by the riots following the dalit bandh... The train was partially cancelled and was running more than 4 hours late from agra cantt... No information through sms was provided. I filed for tdr under "train late more than three hours and passenger not travelled.", however the same was denied as it was filed on the next day. Now how can i file the tdr 4 hours before the train journey as i had to travel that day and was not aware of the riots... Please look into this issue asap and refund me my money.

Dear sir, this is to inform you that i have booked 1 tickets online for my family member for the journey on 06/04/2018 from chennai tambaram to nagercoil through debit card and cancelled the tickets on 03/04/2018. The amount so assured to refund me is not credited into my bank account till date. Please do needful to refund the amount as early as possible

Dear sir

I have booked 1 tickets from irctc app from meerut to lucknow from nauchandi exp same returns which is cancelled on before 40 days i. E. 20 mar 2018 so ticket itself cancelled by irctc and amount refunded to zaakpay pg which is 1070 rs. Refund date shown irctc is 22 mar 2018. Cancellation id refund id - [[protected]] pnr no. -[protected] [] transaction id [protected]

Bijender kumar
[protected]

I booked ticket via irctc. When i cancelled my ticket it is showing refund amount transfered in zaakpack pg bank, but i booked my ticket through sbi net banking, so please give me information about this, and now how payment can be settelled through zaakpack.
I am submitting ticket detail below please provide information on this.
Thankyou
Transaction id:[protected]
Refund id:[protected]

Sir, today i.e 6/4/2018 I am travelling by Delhi Howrah Rajdhani Exp (Train No.12306, Coach No. B-4, Birth No.41-44) and as per yours services I was demanding for continental dishes but the catering staff of this train is denying the same and he told us that only Veg & Non Veg is available, not only this his behavior is also very bad. Pl. intervene and take appropriate action immediately. My Mobile No. is [protected].

Tucket ref no/ticket id-: #8562962
On 20 th march it ried to book ticket on train no-:22824 through payzap qr codescanning, unfortunately time out/ session out occourred. But money dedcucted from my credit card, then again i tried to book new tickts and i sucessfully done.
So for refunding query i contacted payzaap but they confirmed that they have sent money to irctc and provide the proof details, so please refund my money back asap.
1) approvalcode-: 000141 and rr code-:[protected]
2) approvalcode-: 000145 and rr code-:[protected]

Mobile no-: [protected]
Name-: debi mishra

Dear sir /mem
Irctc ticket cancal irctc refand don but my ac refand not don
Ticket cancal dt 23. Mar.2018
Irctc refand dt26. Mar 2018 ticket refand id [protected]
Pnr no.[protected] transaction id: [protected] ticket cancal transaction id [protected]
Amount rs.4200/- pls credi my sbi ac refand
Gpj file upload alredy mo.[protected]
Thanks