Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi,

I boarded the 11301 - udyan express from kalyan station today (1st april 2018 - s12 15 no seat) at 9am. Since then, everyone boarding the sleeper coach and occupying reserved seat at all the stations. I complained this to tc at wadi station, however he replied with “i myself don’t have space” and can’t do anything and left.

This is very annoying especially when i booked the ticket in tatkaal and paid so much of money to reserve seat. Not a single tc came to ask this, this is unbearable on long journey. Rail authority must address this problem on highest priority.

Thank you.

Dear sir,
I booked ticket on irctc on 12/3/2018 from new delhi (Ndls) to kareli (Ky). Below is the booking detail
Train number-12191 / ndls jbp sup exp
Pnr-[protected]
Date of journey - 30-mar-2018
On the date of journey when i reached new delhi station and when i could not locate the train number on display, i was informed by kuli that this particular train is running from hazrat nizzamudin station from quite a some time and not from new delih station. Due to this i missed my train. I had to face lot of inconvenience as i was travelling alone with lot of luggage and had to arrange for other mode of transport.
I want to bring to your attention that this information was not conveyed to me in any form.
I believe that the information should have been conveyed, moreover booking should not be allowed from that particular station if the train does not run from there.
I request you to look into it and take appropriate action, i should also be compensated for the loss of booking charge and inconvenience caused.

My details
Transcation i'd: [protected] dated: 21st march 2018.
Refund i'd: [protected]
Pnr: [protected]
Amount: 2830/-
Bank: zaakpay pg.

When it will be credit to my account as followed.
Bank name: karur vysya bank.
A/c: [protected]
Ifsc: kvbl0002103.

Kindly advise your comments that how many days and what is the exact process of getting refund to my bank account
It is just wasting the time.

I have booked 1 tickets from irctc app from meerut to lucknow from nauchandi exp same returns which is cancelled on before 40 days i. E. 20 mar 2018 so ticket itself cancelled by irctc and amount refunded to zaakpay pg which is 1070 rs. Refund date shown irctc is 22 mar 2018. Cancellation id refund id - [[protected]] pnr no. -[protected] [] transaction id [protected]

Bijender kumar
[protected]

I booked a ticket in duranto express. I used upi for transaction. Irctc debited ₹1540 from my account but ticket did not got booked. It is showing payment requested. It is very emergency for me to book that ticket. As after i will not get any seat in that train. I tried calling irctc customer care but after ringing for 10 mins they are telling all executive are busy. Please help

I cancelled a ticket in train no 22945 on march 26 and i should get rs 195 as refund amount. The irctc website shows that the amount is refunded on march 28 but i did not receive any money in my sbi account from which i booked the ticket. Irctc shows unknown zkpy bank. Please help to get my refund amount. The cancellation id for the transaction is [protected]

Booked a ticket this morning i. E. 31.03.2018 from panvel (Boarding : 28.04.2018 @ 4:30am) to madgaon (28.04.2018 12:50pm) pnr no. [protected] the ticket is on waitlist (Rlwl/17).

After the ticket was generated. The message popped, flushed pnr/ pnr not generated yet.

When i tried to check the status the same statement is repeated. Request you to kindly look into it and advice.

I was traveling in sealdah rajdhani 12314. After giving diner i told the staff member can you give me one extra chicken curry as i was not eating rice, dal and roti due to health issue. He told sure sir and gave me one. But after sometime when i have eaten he came back asking for money for that extra one and forcing me to pay for this. I told him you didn't tell me about the money for extra one. But he kept lieing about it. And forced me to pay ₹70 for it.
I want higher authority to look forward to it. And if its right that you have to pay for extra one please mention in your website.

This is to inform you that my sister and her husband with one year old baby was traveling in tamil nadu express from chennai to bhopal but the train was running late by four hours so that my sister couldn't catch the connection train to sagar and the reserved not refunded and of many difficulties they have reached the destination for this railway should take some action and also should give compensation

Sir,
I booked number of tickets and then cancelled my bookings due to change of plan but my cancelled amount haven't been credited yet after number of mails forwarded to [protected]@irctc.co.in.
In which few number of irctc ticket id is-
8221686, 8384350, 8439720 etc
I want to mention my pnr details of which my refund had not been done as follows:

Pnr-[protected] date of cancellation — 14/02/2018
Pnr-[protected] date of cancellation-
14/02/2018
Pnr-[protected] date of cancellation-14/02/2018
Pnr-[protected] date of cancellation-14/02/2018
Pnr — [protected] date of cancellation-14/02/2018
Pnr-[protected] date of cancellation-
06/02/2018

It already had passed more than 1 month but i haven't got my hard earned money back.
Looking forward for your early response.

1. I have booked 1 tickets from irctc app from meerut to lucknow from nauchandi exp same returns which is cancelled on before 40 days i. E. 16 mar 2018 so ticket itself cancelled by irctc and amount refunded to zaakpay pg which is 1650 rs. Refund date shown irctc is 18 mar 2018. Cancellation id refund id - [[protected]] pnr no. -[protected] [] transaction id [protected]
2. I have booked 1 tickets from irctc app from meerut to lucknow from nauchandi exp same returns which is cancelled on before 40 days i. E. 20 mar 2018 so ticket itself cancelled by irctc and amount refunded to zaakpay pg which is 1070 rs. Refund date shown irctc is 22 mar 2018. Cancellation id refund id - [[protected]] pnr no. -[protected] [] transaction id [protected]

Bijender kumar [protected]

Dear sir

I deeply regret to inform you that my irctc account has suspended with out any reason and proper information. I contacted many time to the customer care number and send en number of mails to [protected]@irctc.co.in but there is no proper reply and action. As a customer it is my right to know the reason for suspending my account with my knowledge.

When ever i am opening my account it shows that "booking are not allowed as your account has been suspended".
Kindly take necessary action at the earliest
My account user id is mkparakkal. My name is mohan kumar, mail id [protected]@gmail.com

I have cancelled ticket but no refund has been made till now. I had made one ticket of my wife named nayani singh from mumbai to raipur but due to some problem i had to cancel the ticket following which no refund has been made till now from irctc.
Transaction id: [protected] 26-mar-2018 [protected] cancelled
Date: 26 march 2018
I will be grateful i[censored] can help me get my refund. Pls help

I had booked my tickets through postoffice. I had cancelled my tickets before departure. Refund amount of money was 2380. When i went to take my refund they told me to collect the money from railway. Station. I went to the railway station after 4 days they told me u cant get the refund. Bcz im late. So pls help for getting my refund back. My train was ashram express 12915 on 11 march. My ticket no is 93151092 and pnr no is [protected]

During registration of rail connect app mistakenly registered [protected]@gmail.com my correct email is [protected]@gmail.com please help me to correction. My phone no verification and email verification could not done my phone no is [protected] and my user id is sindhu70 so i want to repace my email [protected]@gmail.com and put there new email [protected]@gmail.com

On 24 march 2018, i paid rs.2160 for reservation in gondwana express of 16 may from raipur to raigarh. The payment got settled but we did not got the seats because confirm berths were not allotted.
Thus, we paid the amount but did not got the seats.
I would like to request the concerned authorities to solve this problem as quickly as possible
Thank you.

Irctc refund mail
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 340.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:23-Mar-2018
Refund processing date:26-Mar-2018
Refund amount:340.0
Refund reference no:[protected]
Payment Option used : Credit & Debit cards / Net Banking / Wallet (Powered by PayU)

Hey good afternoon
I am irctc user yesterday I was trying to book a train ticket but due to Network problem the amount of Rupees, 521.80
Deducted from my SBI account number is [protected]
But the train ticket booking did not completed as be should.
So I humble request you to return my money to my SBI account as I given account number above.
Thank you
And I have screen shot of deduction message
That is Here.

Thank you for using State Bank Internet Banking. Your Transaction Ref No IGADEYVUC2 for Rs.510.0 on 27-Mar-18 11:14

Hi support team,
I had booked a ticket from agra to ndls for 14th feb., 2018. Date of booking is same.

For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else i might be missing to
Get amount refunded. Please let me know what i
Can do further or else you can drop a mail to [protected]@gmail.com
Ticket details:
Do transaction :- 14th feb, 2018.
Pnr number :- [protected]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 14-feb-2018 09:28:08 hrs
Tdr status: cr registered
Cancellation id:[protected]
Tdr zone: northern railway (Nr)
Registration no:[protected]

Thanks in advance,
Arunima

Very worst service providing by irctc. New rule for booking tatkal tickets states that a person can only book one time only on one ip address, what if while booking a ticket the money got deducted and the ticket is not booked and if i try again it says "one time on 1 ip address". It happend to me all the time. My family have 6 members. I have to book 2 tickets with ur new rules. Again i face the same problem "one ticket on 1 ip address". What i have to do and how we buk the tickets through irctc. This is the grest service you are providing to the people. Should i blame your incompetent server or should i blame your rules?