Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I had cancelled the ticket on 21.02.2018. And amount of 365 has to be credited to my account. But after 6 days also it is not done.in the website it is showing refunded on 15.07.17 and bank name as payumpp. Details as below,

Pnr no-
Transaction id - [protected]
Refund id - [protected]

Transaction id:[protected] pnr no [protected] train no./name:13414 / farkka express
Date of journey:21-feb-2018 date...

I booked a railway ticket (Talkal) using irctc website (Train no :16316 kcvl - sbc, sleeper class) on feb 25 2018. While payment is made through my debit card via using credit card/ debit card / wallet (Powered by ict payumgis). Payment process result in failure due to your server, and an amount of 530 inr is deducted.

According to your refund rule, for failed transaction (If amount is deducted)
It will automatically...

I had purchased two tea (Tea bag) at old delhi railway station at platform no 16 on 04.03.2018 at 18:10 hrs.. The picture of the stall is attached. I had complained about the unpleasent taste of the tea to the vendor. The reply given by the vendor is totally foolish and they had not accepted their fault and shown me the packet of brook bond premix (May be milk) and said that they used that brand. I thrown up the both cup of tea and filed...

Sir
I booked my ticket on irctc and my ticket was failed but payment is debited from my account. The amount is 775 rs and my transition id is [protected] or[protected]irctc.
Please look into the matter. I am. Not satisfied from your service. This time i am expecting much from you. I belong to very poor family. I want my money as early as possible.
Please look into the matter...

R/sir
Mera naam anil hai sir maine 11feb ko ticket book kr rha tha 12feb delhi to jammu ki sampark karanti ki booking ki thi but first time ticket book nhi hui balance deduct ho gya, 2nd time ma booking cnfrm ho gai aur balance v deduct hua but jo first time balance deduct hua vo abi tak refund nhi hua hai ja msg hai jo ticket book ka time mujhe received hua hai

Thank you for using your sbi debit card 606xx0614 for...

The vendors roaming in the train openly sell tobacco products like vimal, pan masala and what not. As these products are being sold on the trains people purchase them and pollute the surrounding.
Seeing a person sitting next to you and chewing some tobacco product and spitting it here and there, is very unpleasant for all the passengers.

I request you to take necessary action against these products and stop the sale...

To whomsoever it may concern.

Sir,
I have been a regular traveller of south indian railways. On 3 march while traveling from calicut to thalassery in parasuram exp 16650 c1 coach seat number 12 and 18 (Pnr no:[protected]) with my elderly mother an equity to ttr for consequtive seats was returned with arrogant and provocative responses.
Not expecting such arrogant ttrs in service.

Dr. Sourabh a....

Dear sir,

Pnr number - [protected] dt 08/05/18 from shornur to pune train number 22149.

Pnr number -[protected] dt 30.04.18 from pune to palakkad train number 16331.

I have cancelled these tickets on 20.02.18 but i have not received my refund amount.

My cancellation id is [protected] & [protected]

The system is showing refunded but as displayed the bank name...

Hi,

I got 2 deduction (830 each) for 1 tickets on 3 march 2018. It should be only 830 rupees, but deduction was 1660 (830 + 830)

Upi i'd - [protected]@icici

Please refund 830 rs back to my bank account.

Screenshot attached for transaction.

Regards
Avadhesh natani
Mob - [protected]...

Due to lack of adequate no of online reservation, passengers are taken for a ride by unscrupulous ttes inside running train. Cctv should be installed inside every coaches. Honest mobile inspectors should be deployed and sudden check be carried out by them and nab the dishonest tte
& recover cash from their pocket & no of online tickets be increased....

I have booked reservation at 1.23 pm today, from KARUR TO CHENNAI CENTRAL for 5 (2male, 3female) member on 6th june 2018 for train number 22652 PGT MAS Express through transaction id [protected]. Amount Rs.1400 debited automatically from my account but e-TICKET not generated at that time in IRCTC app. So i kindly request for refund my money in my account....

16381: kanyakumari exp.
2nd march 2018
Kalyan

Tea vendors are charging 10 rs per tea. Even when its printed on irctc tea cups 7 rs per tea.

Tea is only for name sake. It is only tea colored hot and tasteless water.

Very poor way of treating passengers and very low quality of service.

This will come to you when u will come insuch situation. This is mere loot of passenger....

Pnr [protected] train no 12262. Diarrhoea and black vomiting started in night post consuming irctc served dinner. Acute diarrhoea and dehydration leads to hospitalisation. Patient is still in hospitalised. If the railways fail to take the action against corrupt and immoral caterer, then will file the complaint to state consumer forum.
Dr's certificate hospitalisation report and entire symptoms and diagnosis directly related to the food...

Dear sir,
I have cancelled the ticket but the refund of ticket amount is not given
I have booked the ticket through online process.
My ticket details are-

Varanasi to moradabad
Ticket no[protected]
Pnr no [protected]
Date 04/02/2017
Amount rs.1470

Muradabad to varanasi
Ticket no 33277932
Pnr no [protected]
Date 06/02/2017
Amount...

I had booked a ticket through irctc e-ticketing service in the train no.12503, agtl humsafar for journey from howrah to guwahati on 03.03.2018. Exp schedule of the train to leave bnc at 10-15 hrs on 02.03.2018 is rescheduled to leave bnc at 01.00 hrs on 03.03.2018. Accordingly, i cancelled my booking due to late departure of the train. But i am being refunded rs.1660 instead of rs.2215, the booking fare....

Pnr - [protected]
Date of booking - 08-feb-2018
Date of cancellation - 22-feb-2018.
Train number - 12604
Source - guntur (Gnt)
Destination - chennai central (Mas)
Date of journey - 11-mar-2018.

Its been a week and still i haven't received my refund amount. I have tried calling all the customer care numbers available but there's no response. I'm not satisfied with the irctc services and...

Dear sir,
I am booked ticket on[protected] through irctc connect via razorpay payment mode selected but my ticket not booked but amount deduct form my account. When i saw irctc site u already refund amount to my account but still not refund in my account. Please revert asap. Please refund my amount in my account.

For kind your reference attached transaction id
Transaction id : -

[protected]...

I have booked 3 ticket through irctc app but while payment i choosen razorpay upi payment and i opened tez app and paid rs 810. After successful payment in tez application, i opened irctc app but it was crashed and after that even ticket were not booked and it showed in failed transactions. But my money is deducted. Please resolve the problem
Thank you
Transaction i'd are attached...

I have entered wrong email id for my irctc account and now i cannot change it.
The site does not provide a chance to change my email and now i cannot access my account. This makes it so much hard to book tickets now. Because my phone no. Is also entered so now i cannot even use my no. For other account. Correct email id is - [protected]@gmail.com. Wrong id entered is [protected]@gmail.com.
Username is rkt_234....

Pnr no - [protected]. Passenger boardedthe train on gaya jn at around 11:30 pm & after few minutes staff came to ask whether passenger's food choice is veg or non veg but he never returned to serve the food.
In morning when passenger asked about last night food, they gave a wired excuse like staff was newly recruited. What is this? Kindly register my complain....