Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi,

I booked the train ticket (Pnr no [protected]) for the journey on mon jan 02 23:25:00 ist 2017.
But my train was delayed more than +6hr and same info was announced at railway station as well.
Also at the same time spot train info showing train may delayed 12+ hr. So i took another train and i filed tdr (For pnr no [protected]) before train departure at that station.

But tdr status showing as below

“reason for tdr registration failed: invalid tdr timestmap : delay “

Reason for tdr rejection looks false. So please check and refund the money or do needful in this.

In case if am wrong please let me know the reason.

Rule is like “tdr to be filed within two hours of actual departure of the train in case of confirmed tickets”.
In my scenario, its looks like system calculated the time based on scheduled departure time. But it should calculate departure time. One more info 2nd jan few trains are cancelled and so many trains got delayed (More then 20+ trains).

So please do needful in this.

Thanks,
Raghu

My husband had booked on 07th oct’16 my ticket vide pnr number [protected] and on 03rd jan’16 vide pnr no.[protected] for train number 12658 and date of journey is 04.01.17 total of 5 persons and the departure time was 22:40

On (04.01.17) when i reached the railway station around 10.15 pm with my family including 76 year old mother, 2sons and my husband. I saw the message that the train was rescheduled to 05.01.17 at 6.30 am.

I was totally shocked and decided to book a ticket to return to chennai in some other train but we could not get any confirmed ticket. We have to return immediately because my son is studying in class xii had important class on that day and my husband had meeting in his office on 05.01.17, so we planned to return to chennai by bus. We had language problem to ask the auto wala after great difficulty we asked them to drop at ksrtc bus stand. When we reached around 11.00 and tried so many buses for tickets. Cash was another problem and finally we got one bus, the seats were not comfortable for senior citizen and she faced lot of problem in the bus.

In this situation, we had faced lot of problem which could not be explained here. When we tried to to cancel the ticket it did not get cancelled it replied that we cannot cancel the ticket because the chart was prepared.

In this modern world we have lot of advanced communication systems eventhough why it was not informed by irctc. I was totally feeling unsecured and afraid because of the incident which had happend 3 days before in bangalore.

I have paid auto charges of rs.500/- to reach bus stand and for the bus fare from bangalore to chennai rs.3200/- (Rs.640/- per head)

I request irctc to reimburse the amount of rs.3700/- and my ticket amount for both the pnr.

With regard

I. Srilakshmisundar

I am a 63 year old senior citizen and despite the train (Garib Rath)having over 240 available seats and me giving lower birth as a preference on the Garib Rath train, I got a side upper confirmed seat.

I booked an e ticket through the IRCTC application and this is the 2nd time that this is happening.

Please consider the difficulty that people like me go through as senior citizens.

My PNR number is [protected].

Please consider this a formal complaint.

I had booked train Tatkal ticket on1/1/2017 through net banking from HUBLI Jn to DADAR .My transaction was shos failed on 01 January 2017 . But, Amount of fare Rs 495/-(Rupees four hundred ninety five only) has been deducted from my account No [protected] (Syndicate bank ) as POS PURCHASE txn
at 70012920 IRCTC 77858. Cheque No[protected]. Kindly refund the said amount to my account at the earliest please.

Got the below error while booking tickets. My amount is debited but ticket is not booked. Please revert my money back to my account ASAP

Rejected from Bank. [ Transaction Id: [protected] ]
You can choose another payment option and try again.
I am calling on IRCTC customer care numbers and no one is receiving the call nor replying to this mail

My user id is bokps9634 hai
Aur maine 23 dec ko ticket book kiya pahi baar book kiya to ticket book nhi hua aur account se paisa cut gaya aur dubara book kiya to ticket nikal gaya lekin firse paisa cut gya account se mai ticket cancell kiya to paisa return aagaya lekin jo ticket book nhi hua uska paisa cut gaya hai wo aaya nhi aaj 15 din ho gaya abi tak mere account me paisa nhi aaya hai

On 5.01.2017, I tried to book online ticket through IRCTC app from Bangalore to belgaum and the amount of Rs. 1313 was deducted from my account I.e. SBI internet bank., but no ticked was generated. Instead it redirected me to make re-payment as the previous payment was failed. So again I booked my online ticket for rs. 925. This time the online ticket was generated and the amount of rs. 925 was also deducted. Till today no information has been received for my amount of Rupees 1313. Hence it is requested to look into the matter and do the needful.

I know there is no use of this complaint...bcoz sadly had to say its india and i truely feel irtc system is fully corrupt...i dnt knw wen you people will start taking action n wen u will change system...my complaint is, i went thrice to remove reservation ticket near( dahisar east)post office but daily i have seen same people standing in Q ...i came thrice but every time my number use to be on sixth...people hav complaint mny times but no use bcoz they jst show off that they are taking action but nobody takes it seriously ...the restriction they keep maximun for 1 day ...and if you people really thing its wrong then work on it .dont jst give hope to people bcoz people are not getting reservation tickets all brokers have settings with inside people ...and if you dissagree with this ...then were the hell all tickets goes...bcoz hardly one or two people gets tickets some times not even dat...really your system has to work on it

I have pay my ticket through freecharge and there will be not showing of any service charge applicable but they deduct my money for service charge and not showing in my transaction history, thats why i am totally unsatisfied with your policies. if you have to aplly sc then say it loudly otherwise why are you making fool those peoples ... so i[censored] have to take servive charges then show in all tckets u have no right to hideit from the customers ... u r like responsible for these charges

Sir,
Most be respectfully i am mede by irctc two tickets and cancelled on 24/12/2017 but not refund money in my account
These first ticket of PNR NO. [protected], TRANSACTION ID [protected]., CANCELLATION ID [protected] and second PNR NO. [protected], TRANSACTION ID [protected], CANCELLATION ID[protected] and my bank bank statement is below photo.please accept my request.
Name govind chaupal
A/c no. [protected]
Dob-12/3/1997
Mob no.[protected]

Sir, my bag is stolen while travelling in Udyognagari express(12174), journy date[protected],
& PNR Number
[protected], S10-48, from bsl-ltt, the incidence takes place on nashik road railway station in train, i already lodge FIR in nashik road GRPF, In my bag there is a HP Laptop, a Mobile, Cash upto 500 my college ID and other important things, While i make my online ticket i also done my travel insurance of 92 paise by railway so i want to claim my insurance sir my stolen iteams in bag so please help me sir regarding to this issue, Please.contact me:[protected]/[protected]/[protected]@gmail.comThank you.

Indian Railway Catering & Tourism Corporation [IRCTC] — Amount is debited but ticket not booked

User amitsai88 on Jan 5, 2017
Submit a Complaint
My user id is - amitsai88, i booked a ticket today for ajmer to from jaipur .And i made the payment through debit card banking, the irctc transaction id is[protected] . But i have not got the ticket. I mail to irctc customer care, but the problem not resolved i need help, it's urgent, please help.please refund my amount 291 rs. .

I don't understand why my request has been repudiated. The train had not even started from its source which is (781 Kms) from my boarding station by the time it was supposed to depart. I did not board the train and clearly, the train was late more than 6 hours. I filed the TDR when I checked the status that the train had not source even after my scheduled time of boarding the train. I need full refund of my money.

Train No./Name: 22405/BGP GARIB RATH
PNR No: [protected]
From: KANPUR CENTRAL (CNB)
To: ANAND VIHAR TRM (ANVT)
Scheduled departure: 25-Dec-2016, 03:00 HRS

Cancellation ID: [protected]
Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY
TDR Filing Date: 25-Dec-2016, 03:35:11 HRS
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
TDR Status: CR Repudiate

Hi
i am Pawan. i booked a ticket in Toofan Exp in train no 13008 from abohar to faridabad. but train was late by 8 hours so i wanted to cancel my booked ticket because i could not reach faridabad on time but when i tried to cancel my ticket. It shows unable to cancel. that is unfair. i lost my work there and lost my money spent on ticket. please refund my money. my ticket detail is as follows
PNR status :[protected]
dated 5 jan 2017
my email id is [protected]@gmail.com

We bkd for shirdi darshan thru irctc tourism. Our return train is delayed by 12 hrs. We are asked to vacate our room and sit in the lobby from 1 pm onwards. Inspite of vacant rooms available in lee comfort hotel we are not given any accommodation. Train delay is not our problem and this attitude is very bad. Our speaking to persons given in the mail is also of no use. We wil never venture another trip with irctc tourism again. Please try to improve basics. Add clauses for delay in train in your terms and conditions.

Dear sir
I booked three tickets from kalka to shimla on Dec. 19, 2016 from IRCTC website. Tickets PNR no. is [protected] The tickets stands cancelled but no refund has been graned to me. In my IRCTC id it is showing that the refund has been granted but it has not been received by me in my bank account from which I booked tickets. Please help
Thañks and regards
Rahul pahwa
[protected]
pahwarahul.[protected]@gmail.com

Train no 12964
Date of booking[protected]
From BUDI to BVH'
Date of journey :[protected]
Payment made: Rs 1550
Bank: PNB Debit card
PNR no [protected]
Transaction Id: [protected]

Cancellation Date 26/12/2016
Refund ID: [protected]
Date:[protected]
Bank : PAYTMAG
Amount: Rs 1420

The refund amount not credited into my account in PNB from the account of payment.

Sir i have cancelled one train ticket having PNR No 21L5409369 on 06th december 2016. The date of journey was to be entertained on 07 December 2016. the cancillation was made at New delhi Railway Station . Receipt No is 264451. I have been assured that the Amount will be remitted to my account. but even after a lapse of more then 24 days I have not received the Amount in my Bank account. Hence request pse look in to the matter and replay me soon With Regards Nihar Modi

My user id is - dipankar25, i booked a ticket today for ltt, from ulb - ltt. And i made the payment through axis bank net banking, the transaction id is - "inb/[protected]/indian railway corporation ltd/mumb" i also attached the screenshot. But i have not got the ticket. I mail to irctc customer care, but the problem not resolved i need help, it's urgent, please help.

Hi, i am holding sbi - irctc card for the last one year, till now i have not received loginid & password. I called customer care of sbi card and they suggested me to put mail to [protected]@irctc.co.in. Accordingly, i sent a request mail from my registered mail-id [protected]@yahoo.com to [protected]@irctc.co.in. No response from them and my loyalty card no. [protected]. Please advise.