Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

25 Dec 2016 [protected]-IRCTC_NEW

[protected] 25 Dec 2016 11.50

25 Dec 2016 [protected]-IRCTC_NEW

[protected] 25 Dec 2016 1, 305.00
Please see this transaction without any PNR or ticket details my account is debited. It seems that either there is something wrong or this may be a fraudulant act. Please enquire and return the amount in my account at the earliest. A...

Transaction ID From To Date of Journey Reservation Status Trans.Amt() Transaction Date Payment Status Failure Reason
1 [protected] JBP NZM 11-Dec-2016 Not Booked 1397.76 04-Dec-2016 Payment Failed FAILED.
That the above said transaction was done by me on 4/12/2016 but till today I am not receiving any single penny.. and also requesting so much time to customer care of irctc but no results only assurance.. plzz refund my...

Dear Sir/Madam,

I had booked ticket from Panvel to Surat on 24/12/2016 for journey on 26/12/2016. PNR no: [protected] and Transaction ID: [protected]. While 1st booking, payment of ticket is deducted but ticket was not booked and IRCTC page gone so I tried again and at 2nd booking, payment was deducted and i got the ticket. So for 1 booking, my account is deducted twice with amount 781.50. So request you to look into and...

I had booked a tatkal ticket on December 11, 2016. while log in there were 101 tickets available. and at the time i am completing my transaction i was in wait list 79(TQWL 79).
And the ticket was auto cancelled by irctc it self. and i got sms that amount 355 will be refunded. once i enquired customer service they told amount will get credited in 6 days. And now in the log in, its showing the amount is refunded to the hdfc bank account....

I am sanjiv sharma and i would like to complain about the amount money that hasen't been refunded to me of the cancelled ticket, the refundable amount is 5100 and the ticket was cancelled[protected] and i haven't recieved my money as yet i had asked my bank about the refunded money so he said that he hasn't recieved the money .So i would like to request to refund my money as soon as possible....

I have booked a ticket from Bangalore to Trichy for Feb 5, 2017. The ticket fare is Rs.905 is debited twice. I have given my Indian Bank debit card No for the reservation. But the amount is taken from my Indian bank as well as ICICI since it is synchronized with PAYTM.

PNR - [protected]
Transaction ID - [protected] to IRCTC [protected]
00026789 to IRCTC [protected]
Kindly refund the extra amount...

We have booked some online tickets for our marriage purpose.
PNR's listed below -
[protected], [protected], [protected]
But due to train route diversion between Kanpur (CNB) to Lucknow (LKO), train got cancelled in Kanpur station as per status on journey dates.
As per communication with irctc care team (a very late reply) that "we have filed the TDR request".
Then again after a long time I have received...

We had purchased a train ticket to travel ANVT TO SPJ in 2017 at February 14.
Train information
Train no:-12570
PNR No:-[protected]
We had cancelled this ticket due to some personal reasons on 30 November 2016.
Refound money after cancel does not credit in my account .
So, I kindly request to you please credit refound money in my account.
THANKING YOU...

Today, I booked tatkal ticket from https://www.irctc.co.in and after entering the payment details during first attempt, the site went down and the page expired. Then I went into my booking history and found that the ticket wasn't booked. After checking it twice after 2-3 minutes, I went ahead and booked another ticket and thought the earlier debit from my account would be refunded but then after some time, I saw two tatkal tickets for the...

Sir,
I am regularly using irctc website for booking tickets. But yesterday i made a booking for garibrath. I paid using paytm wallet.. But i didnt got the tickets.. So i made another payment using icici netbanking.. That also same like that. My cash debited from account and didnt got the ticket. Because of that my trip cancelled. Today also i booked ticket for mangla lakshadeep exp using my another irctc account and my another hdfc...

*boi star sandesh* rs 1200 has been debited to your account xx5008 from pos-one97 communication on[protected]. Available balance 2872.92.

Account debited but ticket not booked. Pl. Rfund the amount. I have booked two tickets from chandigarh to lucknow in ac lll. Amount was recieved by you as message recieved fro my bank. But tickets were not booked....

I booked a ticket in 12876 tm on 16.12.2016 and should have received and refund of Rs 670/- the status shows that the refund has been made but i have not got any credit of the amount so far. Please look into it and let me know when could my money be refunded to me, its incorrect to block people fund for no reason and refund should be processed, the status shows refunded and the bank details are PAYTMAG, however i used a reputed bank to make...

Hi All,

I tried to book 3AC 3 tickets from Egmore to Tenkasi dated Feb 3rd through IRCTC through netbanking. After I gave the OTP I get login failure message and amount got deducted from my account. I did not get the ticket which I booked. Request your assistance to return the amt which was deducted.

Login ID: pparame1
Amount deducted: 2955 + 11.50

Regards,
P.Prapanch
[protected]...

24th dec 2016

Dear sir,
I wish to inform you about my experience o[censored]sing irctc site for rail ticket booking, using icici debit card and the loss of rs. 470 incurred by me.
I was booking rail ticket on site irctc using my debit card. I selected train, entered passenger details and proceeded to make payment using my debit card. After entering all the necessary details, i was taken to the screen as usual mentioning...

On 14.12.2016 I booked an e-ticket vide PNR No. [protected], I have booked this e-ticket through Android IRCTC Mobile app connect. Due to train is more than 3 hrs so I have not travelled and chart was prepared I cancelled my ticket by filing TDR on-line well before the scheduled departure of the train. But now I cant see any filed TDR option in the Mobile app now and I did not get any TDR refund. please tell me how and when I will get my TDR...

I have cancelled my tickets on 19.12.2016 and should have received and refund of Rs 3085/- the status shows that the refund has been made but i have not got any credit of the amount so far. Please look into it and let me know when could my money be refunded to me, its incorrect to block people fund for no reason and refund should be processed, the status shows refunded and the bank details are PAYTMAG, however i used a reputed bank to make...

On 22nd december i tried to book 3 tickets through sbi buddy for my journey from ledo to guwahati but during the transaction money has been debited from my account but tickets has not been reserved and it shows failure message. I face problem because i was totally rely on the Irctc service i hope they will look into my matter and soon money will be refund to my account. The transaction id is: [protected]....

I am Imsenmong from Dimapur; Nagaland, I booked an e-ticket on 21/12/16 time 1:03 pm from Guwahati(GWH) to Dimapur(DMV) with date journey on 21/12/2016 in Nagaland express trian no. (15669). My transaction id [protected] generated after payment process made to IRCTC. And the amount debited from my account is Rs.540 . But I haven't got any information regarding the ticket. And till today the IRCTC members are not taking any heed regarding...

I have booked my ticket on 8 dec 2016 for power house to kiul jn of 700 amount and sone personnel reason I have cancelled it but till date I have not received my refund amount customer executives saya that we have refund it on your paytmag bank but I have pay it by my hdfc debit card and it's not only happen with me many other customers are unsatisfied of irctcs service I read many customers complain they also says that refunded amount showing...

Sir I travelled through New Delhi-kanpur shatabdi express on 21/12/16. (PNR no[protected]The train was delayed by 20 minutes. And reached kanpur central at 9:15 PM. As per dinner time it must have been provided at 8 PM but neither soups nor dinner was provided.
So kindly look after your services because they are too poor.
Plus the food quality is deteriorating day by day. There were rats in the train and they create havoc...