Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Mai india ka aam naagrik hu mera irctc se riquest hai ki old servar id ko band karna chahiya aur sir new servar ko chalu rakhna chahiye kyu old servar par tikato ke dalal tatkal tikat kuch secendo me book kar lete hai hai aur mere jaise bahut se aam nagrik next generation se tikat book karte hai tab tak kuch minto late hai naya servar seat khatam ho jaati hai to aam nagrik kaise tatakal tikat book kare...

HI Team,
I have booked a ticket of 4 passengers from TPTY to VSKP on 4th 2016. Out of four one ticket has been cancelled by myself (i got the refund) whereas remaining three one got c onfirmed & the other two in waitlist. So i thought of filing a TDR.

I have filed a TDR by 13.22 PM where as my Train schedule departure is 14:45 PM.
and it was showing as TDR Status CR Repudiate.

Transaction ID:...

Respected sir, I tried to book e-ticket from jbp to kota jn.It charged rs 1005 from my account. Trans. No.[protected] date 08/12/2016 time 10.49 am. As the ticket was not issued but return amount.My ID is S_KAM.
SMS enclosed as below
Thank you for using your SBI Debit Card 459XX7480 for a purchase worth Rs1005 on POS SBIRCTC at IRCTC txn#[protected]....

I was trying to book a Premium Tatkal ticket from IRCTC website for Train No: 12150 on 9th Dec 2016. Transaction was failed and ticket was declined despite successful payment. Also, Tickets were still available at that time under this quota. I want to know the reason for failed transaction. It resulted in me not getting the ticket for 10th Dec 2016.

Transaction ID : [protected]...

Today when i checked running status of Dehradun Shatabdi Express(12017) before boarding Shatabdi Express found that train will go upto Saharanpur only due to some maintainance work going on track.There were no announcement for same.When asked the ticket checker, informed that today train would go upto Saharanpur only.
Passengers were not at all aware of this fact.On my request train passenger got information by an announcement.But...

I was booked rail tickets through IRCTC .From then money decucted my account. And when i get mini statement from ATM counter then shown in statement Rs.400 Rs 658 Rs 400 deducated from my account several times. where i m not using my debit card such times to withdraw or shoping. plz help us what to do. I request u to stop corruption. And save all. If problem not solve then we can't trust anybody. And stop to shop though Debit card and stop...

Hello I have booked 3 tickets under PNR [protected] for the 12th Oct 2016 (Raipur-SGP).
The train was running 4-5 hours late due to some track maintenance issue and same was confirmed by station master.
My family decided not to travel.
Charting was done so I was unable to cancel the ticket, however after filing the TDR the IRCTC team is asking me to courier the Original TTE certificate/GC/EFT issued against the PNR number.br...

Hello,

We booked 2 tickets, PNR no- [protected] and [protected] of Karnataka Exp(12628) of date 2-Dec-2016 from NDLS to HBJ. When we reached station, there was announcement that train is delayed by 1 hour 50 mins, we decided to wait and we waited till 1:30 AM. During this time it was only announced that train is in yard for inspection . But no time for departure was announced.

Ultimately we left the station at...

I have tried to book a ticket for Mumbai on 02/12/2016

i have paid rs, 750 twice
but transaction was dropped both the time but my money has been deducted.
now i had complained on irctc care thet said the amount is refund.
but it has been, 5 days the amount is mot refunded in bank account.

i lost a sum of total 1500/-

transaction id's are - [protected], [protected]br...

PNR [protected]
Class FIRST AC
Date - 05/12/2016
Boarding at Habibganj HBJ

Train formation info on IRCTC app was entirely wrong and the reverse of the actual formation. Train was already late by the time it reached HBJ. On platform display though showed correct formation, gave us only 3 minutes time as the train almost marched in before that. this caused a lot of hard ship to all passengers. we had to make...

I was in the D3 compartment of Jan Shatabdi 12052 (Madgaon to Dadar) on Dec 6, 2016. The compartment was fully infested with cockroaches crawling on the floor and out of every single crevices of the train. There were cockroaches in between seats and everywhere near the leg space. This made it extremely uncomfortable for my fellow passengers and I to sit during the train's 8 hour journey. I ended up standing near the doors for most of my journey....

Dear Sir / Madam,
Today i booked a E-ticket from Mumbai (Borivali) to Vadodara through IRCTC. After finishing booking of ticket with my Canara Bank account my IRCTC Account was not opened. but i found that the money is deducted from my account for the transactions but ticket is not booked.

For your info my the ref number of transactions are NR[protected]C01

Please do the needfull to get back my money...

Dear Sir, during our journey from shegaon to CST on 04 Dec 2016 via amravati express, we have 24 reservations with us. Train reached at shegaon at 9:30 PM fully packed. Even there was no space at the door to enter inside the train, by pushing people we anyhow got the chance to go inside. When we moved to our respective reservation seats, many people already occupied that seats and on asking to leave that seats, they were started bullying...

The tickets issued under pnr no. [protected] and [protected] have been cancelled but the refund amount is not credited to our bank acocunt. The reply from consumer executive is not given properly. He states that, your refund has been sent, but no reasons have been given for its non credit to my account and the phone was shut donw. Hence thisrequest for doing needful...

Your WL Tkt Cancelled. PNR,
[protected], Amt 370 will be refunded in your account...

This is the detail but uptill now didn't got refund... It was in Vaishali from new Delhi to Gorakhpur on the date of 24 December 2016 n i have made cancellation on 2 dec n today is 5 dec n uptill now didn't get the refund in my account...my username is ujjwalkesari1...

Hi team,

I had booked the train ticket for the journey in the chennai mail 12658 from sbc to mas on 2nd dec 22:40 hrs. But later i got to know the train will be delayed and will be started from sbc only by 03 dec 04:00. So i filed a tdr against the category "train delayed by more than 3 hours and passenger not travelled" and did not travel in the train.

Could you please let me know when the tdr will be processed...

Date of Incident - 3/12/2016 early morning
Place of Incident - In Telangana state

My parents were travelling from Mumbai to Orissa in Konark expressin sleeper coach. My mom went for washing her face and she was carrying her purse. One person snatched her purse and jumped from running train.
My concern is why there are no security guard in each coach. And people who doesn't have the sleeper tickets are also being...

I used to travel between Bangalore and chennai. Most of the time, trains are late by 30 mins or even more than an hour. The lalbagh express has to reach kr puram by 8.30 but it used to reach by 10. It is very slow always. Please, make the trains to follow the at least to the nearest timings.
We are paying a lot and cancellations charges, tax charges are high, but the experience we face is not worth to it....

I want to trevel from benaluru city to chennai on december 4, 2016. As i booked sbc-chennai mail (12658) and the train was delay by fifteen hours when i login my irctc account and wants to cancel the ticket, its is not done as chart is prepared.

But according to the rules of irctc if any train was late or delay by more then 3 hours or more then the money should be refunded. But here it is not done so please take care of these...

I want to trevel from jalander city to new delhi on december 3, 2016 . As i booked shane-e-punjab (12498) and the train was delay by more then three hours and when 1 login my irctc account and wants to cancel the ticket, its is not done as chart is prepared.

But according to the rules of IRCTC if any train was late or delay by more then 3 hours or more then the money should be refunded. But here it is not done So please take...