Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have pay my ticket through freecharge and there will be not showing of any service charge applicable but they deduct my money for service charge and not showing in my transaction history, thats why i am totally unsatisfied with your policies. if you have to aplly sc then say it loudly otherwise why are you making fool those peoples ... so i[censored] have to take servive charges then show in all tckets u have no right to hideit from the customers ... u r like responsible for these charges

Sir,
Most be respectfully i am mede by irctc two tickets and cancelled on 24/12/2017 but not refund money in my account
These first ticket of PNR NO. [protected], TRANSACTION ID [protected]., CANCELLATION ID [protected] and second PNR NO. [protected], TRANSACTION ID [protected], CANCELLATION ID[protected] and my bank bank statement is below photo.please accept my request.
Name govind chaupal
A/c no. [protected]
Dob-12/3/1997
Mob no.[protected]

Sir, my bag is stolen while travelling in Udyognagari express(12174), journy date[protected],
& PNR Number
[protected], S10-48, from bsl-ltt, the incidence takes place on nashik road railway station in train, i already lodge FIR in nashik road GRPF, In my bag there is a HP Laptop, a Mobile, Cash upto 500 my college ID and other important things, While i make my online ticket i also done my travel insurance of 92 paise by railway so i want to claim my insurance sir my stolen iteams in bag so please help me sir regarding to this issue, Please.contact me:[protected]/[protected]/[protected]@gmail.comThank you.

Indian Railway Catering & Tourism Corporation [IRCTC] — Amount is debited but ticket not booked

User amitsai88 on Jan 5, 2017
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My user id is - amitsai88, i booked a ticket today for ajmer to from jaipur .And i made the payment through debit card banking, the irctc transaction id is[protected] . But i have not got the ticket. I mail to irctc customer care, but the problem not resolved i need help, it's urgent, please help.please refund my amount 291 rs. .

I don't understand why my request has been repudiated. The train had not even started from its source which is (781 Kms) from my boarding station by the time it was supposed to depart. I did not board the train and clearly, the train was late more than 6 hours. I filed the TDR when I checked the status that the train had not source even after my scheduled time of boarding the train. I need full refund of my money.

Train No./Name: 22405/BGP GARIB RATH
PNR No: [protected]
From: KANPUR CENTRAL (CNB)
To: ANAND VIHAR TRM (ANVT)
Scheduled departure: 25-Dec-2016, 03:00 HRS

Cancellation ID: [protected]
Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY
TDR Filing Date: 25-Dec-2016, 03:35:11 HRS
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
TDR Status: CR Repudiate

Hi
i am Pawan. i booked a ticket in Toofan Exp in train no 13008 from abohar to faridabad. but train was late by 8 hours so i wanted to cancel my booked ticket because i could not reach faridabad on time but when i tried to cancel my ticket. It shows unable to cancel. that is unfair. i lost my work there and lost my money spent on ticket. please refund my money. my ticket detail is as follows
PNR status :[protected]
dated 5 jan 2017
my email id is [protected]@gmail.com

We bkd for shirdi darshan thru irctc tourism. Our return train is delayed by 12 hrs. We are asked to vacate our room and sit in the lobby from 1 pm onwards. Inspite of vacant rooms available in lee comfort hotel we are not given any accommodation. Train delay is not our problem and this attitude is very bad. Our speaking to persons given in the mail is also of no use. We wil never venture another trip with irctc tourism again. Please try to improve basics. Add clauses for delay in train in your terms and conditions.

Dear sir
I booked three tickets from kalka to shimla on Dec. 19, 2016 from IRCTC website. Tickets PNR no. is [protected] The tickets stands cancelled but no refund has been graned to me. In my IRCTC id it is showing that the refund has been granted but it has not been received by me in my bank account from which I booked tickets. Please help
Thañks and regards
Rahul pahwa
[protected]
pahwarahul.[protected]@gmail.com

Train no 12964
Date of booking[protected]
From BUDI to BVH'
Date of journey :[protected]
Payment made: Rs 1550
Bank: PNB Debit card
PNR no [protected]
Transaction Id: [protected]

Cancellation Date 26/12/2016
Refund ID: [protected]
Date:[protected]
Bank : PAYTMAG
Amount: Rs 1420

The refund amount not credited into my account in PNB from the account of payment.

Sir i have cancelled one train ticket having PNR No 21L5409369 on 06th december 2016. The date of journey was to be entertained on 07 December 2016. the cancillation was made at New delhi Railway Station . Receipt No is 264451. I have been assured that the Amount will be remitted to my account. but even after a lapse of more then 24 days I have not received the Amount in my Bank account. Hence request pse look in to the matter and replay me soon With Regards Nihar Modi

My user id is - dipankar25, i booked a ticket today for ltt, from ulb - ltt. And i made the payment through axis bank net banking, the transaction id is - "inb/[protected]/indian railway corporation ltd/mumb" i also attached the screenshot. But i have not got the ticket. I mail to irctc customer care, but the problem not resolved i need help, it's urgent, please help.

Hi, i am holding sbi - irctc card for the last one year, till now i have not received loginid & password. I called customer care of sbi card and they suggested me to put mail to [protected]@irctc.co.in. Accordingly, i sent a request mail from my registered mail-id [protected]@yahoo.com to [protected]@irctc.co.in. No response from them and my loyalty card no. [protected]. Please advise.

Dear sir/mam,

Sir, my concern is that i had filled tdr 09 month before but up to my claim is not come. i request to you please revert my claim as soon as possible. my ticket details is given below:-

Pnr : [protected], train: 13131, doj: 26-04-16, 3a, mgs-anvt, dep:14:17,

R k yadav+1, b3 13,

Fare:2760, sc:45.8+pg chgs.

My ticket i'd:- [irctc #3979434]

Please give me satisfied answer as soon as possible. i need my money very urgently.
Thanking you.

Your faithfully
Rahul kumar yadav.
([protected])

This is with reference to ticket booking through my account of irctc, that i had booked a train ticket from ndls to jhansi on dt-22 dec. And the payment was done through my hdfc debit card. The payment was deducted from my account but the ticket was not booked. Message was forwarded on my mob. Containing deduction of rs. 1040 and ref. No[protected] at irctc12027.
The same ticket was taken again through net-banking. So my refund is still pending and not came back into my account. So please look into this issue and solve asap.

Regards
Sunil shokeen
Mail id - [protected]@[protected]@yahoo.co.in

I am a frequent traveller in the chennai-bangalore shatabdi express. It is quite annoying to see the waiters begging for tips after the meals were served. When we asked the waiter why he collects the money, he says his salary is very low (₹4000 per month). It is surprising to see why the minimum wages have not been met. Or, it could be that the guy is lying. Whatever the case may be, this tipping or begging for tips culture needs to be stopped.

Name-harekrushna swain my irctc user id-hkjhili mobaile no-[protected] i have mistaken in my irctc registration by entering the wrong mail id. Wrong mail id i have creted is [protected]@gmail.com my original correct mail id is [protected]@gmail.com so kindly i aplogise for enterning wrong email id plese support me chnge the correct id or change by yourself

Dear Sir,

This is to inform you that, as per my several trailing mails to IRCTC regarding refund of amounts deducted during booking of two tickets but unfortunately transaction got failed and after the expiry of more than 1 month the amount still pending on IRCTC parts for refund.

Further I have already provided you the screenshot of IRCTC login’s failed transaction, login ID, bank statement but now action were taken and the amount still pending for refund.

I am tried to contact IRCTC sever times but the number given in site is seems busy all the time.

this is a kind of mental harassment to me as i am following with IRCTC since 28.11.2016.

Looking into the matter and refund my deducted amount at earliest.

Hi,

My account number is [protected].
With bank of baroda AIIMS Bhopal branch. On 30-12-16 twice I tried to book tickets with irctc . The amount was 1475 each time. Transaction numbers were[protected]/ HBBR [protected] /IRCTC
[protected]/HBBR[protected]/ IRCTC.

The transactions could not be completed and I have yet to get my money back in my account.

Hi Team,

I am not able to book tickets via IRCTC site as I am getting below error.

"your account has been suspended"

More over, I have IRCTC eWallet money in this account and that too Rs.1479/-.. So please activate my account as soon as possible.

Please help me to get my money back, please do the needful

Expecting a quick response from you.

--
Jobin
[protected]

Hi Team,

I would like to inform you that on 30th Dec'2016 i was trying to book a flight ticket from IRCTC application in which i had login as a guest user after some time i had received mail from IRCTC that"Flight ticket not booked but deducted amount from account" and in this mail Email team asked me to provide Irctc transaction id or user id but as i am a new user so i do have information about transaction_id so in response to that mail i had informed to IRCTC team that i had login in IRCTC as a guest user and Rs:5588.50 has been deducted from my account and i had requested them many times by mail to kindly call me as the toll free number of IRCTC[protected]is always busy but they didn't even respond and now i am totally feeling helpless that their is no customer care number on which i can call and IRCTC Email team are not able to call me or even mail me and acknowledge my concern.

so its my kind request to resolve my issue at earlist

I am having all the detail that the amount has been credited in IRCTC account which is confirmed by my bank.

Best Regards,
Karan