Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I want to trevel from jalander city to new delhi on december 3, 2016 . As i booked shane-e-punjab (12498) and the train was delay by more then three hours and when 1 login my irctc account and wants to cancel the ticket, its is not done as chart is prepared.

But according to the rules of IRCTC if any train was late or delay by more then 3 hours or more then the money should be refunded. But here it is not done So please take...

I am experiencing this issue from last 3 month. Every time I try to book tatkal tickets in first trial it always debit the amount but no tckts has been booking. In second try the tckts hets booked and amount debited thats fine. But whatabout the first debit???? It always refund me with 180 deduction. This is not fair. This is my 3rd time i am experiencing same issue. And now it has put limitation that only 2 tatkal tcktcs can be booked from...

The ticket with status RAC is cancelled by me.as per the norms on the website of IRCTC only 60 rs should be deducted as the ticket is RAC but they have deducted 180 rs per ticket.also there customer care no is switched off I have also send the mail regarding dis but they didn't take any action .I m highly disappointed also plz provide me there contact no...

I traveled by Shatabdi Exp in November 2016 between Salem and Chennai and the ticket charges included 175 for Catering and 238 for Dynamic Charges(not sure what it exactly means though). The food is absolutely not worth the price. In the list of items they served includes 1)a bread sandwich which perhaps contains 10 gms of scraped carrot in between the so called sandwich and nothing else. 2) Tea - The quality of tea is nothing better than...

Train was late more than 5 hours from the scheduled time so i filed a tdr and its been more than 4 months my money has not been refunded by irctc many complaints through email was sent to irctc but no specific reply was sent to me as to when the money will be refunded. Kindly look into the matter and refund my money to my account. Below are the following details
Train no./name: 12250/anvt hwh yuva
Date of journey: 31-jul-2016br...

I have booked 3rd AC tickets for New Delhi to Nagpur on 1st January from mobile app IRCTC CONNECT on 30th November. When I was done with the payment, the app displayed the message"booking not allowed ". So I thought it might not be booked. I again try to book the tickets two times the same message displayed again.
After a few moments I received message from Bank regarding deduction of money thrice from my account even when i do not...

My self s venkata Ramana, working at Vijayawada Airport, travelling from Chennai to Vijayawada, train no 12509, s4_15, catering person sold to spoiled Biriani to passengers, I also taken one egg Biriani it spoiled and observed rice sum bad smell it may cause effect to passengers food poisoning.while traveling food poisoning takes passengers death. kindly take immediate necessary action. Thanking you contact no [protected]...

Hii
I had booked a ticket from Sivan(sv) to mathura (mtj) for 30/11/2016 in train no. 151702 cprmtj express whose arrival time at mathura is 21:55, via mathura (mtj) to Vadodara (brc) on 1/12/2016 whose departure time is 01:30 in train no. 19020 dehradun express.but due to the 6 hours of late arrival of train no. 151702 am not able to catch train from mathura .then after when I register to cancel the ticket the site is showing zero...

Dear Sir/Madam,

On 17th Nov-16, i cancelled my two ticket, in which PNR No. [protected] & [protected] due to some my personal issue. As per IRCTC executive amount has credited in my bank account on 19th Nov. But in actual today is 30th Nov, but till now amount is not credited in my HDFC bank account. And already 10 days has been over. On 24 th Nov i again called to IRCTC customer care, but that time executive told to me if amount...

I am using IRCTC to book personal tickets for travel since many years. but without any prior information or notice my account is suspended. The best part is when i tried to register in e-wallet the transaction took place & debited my account two times with Transaction id :- IGAAITOQQ4 & IGAAITOSP1 but after making payment the page just showed " SORRY TRY AGAIN"
I am feeling sorry to state the day by day government is making things...

Dear Sir,
I wish to highlight that, my IRCTC account has been suspended for no valid reason or prior notice or intimation.
When contacted Customer Care it was learned that account has been suspended.
But i assure that no such activities were carried using my account.
My account has been used only by me for booking e-ticket of me and my relatives..

Now customer care says i need to re--register...

We travelled from Lucknow to Delhi from gorakdham express on 13th November. We booked 6 tickets on one pnr and only 2 were confirmed. While Mr. Anand Saxena and Mrs. Madhu Saxena were travelling they cancelled the other tickets. Since the other were senior citizens they didn't preferred to travel in uncertain conditions . Hence they travelled by bus. So when they didn't travelled we should get the refund of the amount. So I am lodging this...

I have done my flight ticket booking through IRCTC, and i have cancelled that, for the same they have to refund me around 1200 rupees, and it was happened in august month, I had contacted them many times through mail and through telephone costumer care number, they are not responding properly they even not worried about costumer time and patience and importance, they are behaving a as irresponsible employees, its because of that they do not...

Dear Team,

We have booked the ticket for PNR [protected] in this we have 2 senior citizen but we have not received any concession. I had ticked the box but still no concession is received. I cannot cancel this ticket and get reissued ticket as I need confirm tickets.

The customer care team is also not supporting us and giving us the required concession.

Please assist us on priority and get the...

I am using itctc id "srbhutra" since many years for booking tickets for my family.
suddenly they have blocked my ID and after 13 days they have replied stating that it is blocked for usage of some refill forms and enormous hitting on website.

I am not a software professional to use such forms and on an average I use site for booking once in 2 months. There is no way to reach them as phone no. is never reachable as either...

Hi, This is suhas traveling in train 16562 my pnr ([protected])from Ern-ypr on 25/11/16...

Relying on the catering service from irctc i waited till 10:00 pm for my dinner and found none asking for dinner in B8 coach.. later took from a outside vendor with no other option...

Just want to know whether irctc stopped catering service or just they neglected on this particular day..
Revert back please...

Respected Sir
this is to notify you that on 12/Nov/2016 I booked the ticket from KOTA to BBS. But due to waiting list my ticket was canceled on the journey day. As per rules and the message received at my end I have to get a refund amount of Rs 620. But sir, still my a/c didn't receive the refunded amount.
Sir, I am still a student and a pie of each amount is needed for my study, as soon as possible.
Details of tickets...

We have booked ticket by mobile on irct
Bcoz of delayed while processing, our payment has been debited from our net banking (Fron hdfc bank)
Ression was recd as time out while boking

Orry to say payment deducted but could not got ticket...
Wehave tried 3 times for ticket and we got only 2 ticket and payment deducted 32 times...

[protected]@gmail.com
[protected]
Vipul shah...

I have booked a ticket from dadar to miraj on 7/7/2016 to travel on 22/10/2016.

Subsequently i cancelled the ticket but the amount that has to be refunded is not refunded still. I booked the ticket through NRE account, that might be the problem to refund since NRE account cant take INR into it. But i sent so many mails to IRCTC to refund in another account, Or any other method to get refund but no response till today. In the...

This is to inform you that I have booked the airticket at IRCTC Transaction ID : [protected] and status found as not booked at that time (Booking time[protected]:11:18) for which mail was receieved at 6:48 PM (Please refer the below screen shot) Then I have opted for 2nd time booking at IRCTC Transaction ID :[protected] (Booking time[protected]:24:59) for which mail was received at 6:24 PM. But unfortunately today in my IRCTC acocount...