Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I had made an attemt to book a ticket from bhopal to gwalior from jabalpur-newdelhi express (12192 / jbp ndls sup ex), but after making the payment through sbi online the message displayed was "session time expired", ticket was not confirmed but the amount rs. 256 was deducted from my account and was not refunded.

O please look into this matter and refund my money as soon as possible.

Incl: transaction history from irctc
Sbi bank statement for the irctc transaction

Dear sir /madam, dear customer,
We wish to inform you that your ticket against pnr number: [protected] has been cancelled successfully as per your request. The refund amount of rs. 900 will be refunded back to your respective account shortly.
For any problem please contact us 24x7 hrs. Customer support at[protected], fax no.[protected], chennai care no.[protected]

Warm regards,
Customer care
Internet ticketing
Irctc
Irctc has not yet refunded the cacellation amount for my ticket till today... Sending you the reference mail of irctc...

I booked a ticket through irctc to chennai and the tickets cancellation time was still there but even though the tickets had not expired when I cancelled my train tickets through irctc website they said the money would be refunded but it has not been refunded until now and which is a very sad thing as the website should have done that but they haven't so its my humble request to refund my money as soon as possible.

I have booked ticket from ludhiana to sharanpur for the date 8-dec-2016 online via irctc but train late more than three hours and i have file the tdr before the actual departure of the train as per the rule book of irctc but they have rejected the tdr and not refunding the amount. Kindly look in this matter.
I am also attaching the valid proofs snapshots of train late and my filing tdr.
If you want my irctc email id for further clarification please email me at
[protected]@gmail.com

I have filed tdr due to train was late by more than 4 hours on same day. Their transaction id is mentioned below till date
Have not got refund. Still showing status is cr repudiate.

Kindly look into this matter

Masoom ashraf

Transaction id: [protected]
Pnr: [protected]
Train no: 12391
From bareily (Be) to new delhi (Ndls).

Please revert back with reason for refund delay.

I have registered account in irctc fpor on line booking ticket. Username & password are right but whenever i enter captcha. I shows error again & again. I can not proceed further. Please solve my problem. I have been doing on line booking for a long time but i do not know as rto how login problem of irror in captcha is occuring again & again. I ama unable to go ahead. This problem was not earlier. When i put correct captcha in upper case how can it be error. Please make it convenient and possible to solve my problrem and let me know remedy soon. Thanks in anticipation.

My Irctc user -id sekharpvvr. In the month of August-2016, I have deposited an amount of Rs 500/= in the e-walllet.
But subsequently, in the last-week of Aug-2016 / First-week of Sept-2016, my user account has been suspended and thereby I am not allowed to make use of my e-wallet funds of Rs 500/=.

In this regard, I am requesting the concerned authorities either to revoke my suspended irctc user account or refund my e-wallet unused funds.

I am enclosing the concerned images for your information and necessary action.

ChnadraSekhar

I had booked ticket in IRCTC PNR :[protected].I got message informing train is cancelled, double checked in website and it showed canceled.
later I booked another ticket in bus after 3 hours I get SMS train is running.
now I am losing money from train and bus also.
I will cancel ticket now and please ensure and I get my money refunded.

I am tryting to cancel in website but application log me out on click of cancel link.
I have loadge complaint in railways as well in http://www.coms.indianrailways.gov.in/criscm/common/complaint_search.seam (W/SW/SBC/[protected]

As supporting I have mesaage in my mobile

I boarded jaipur - pune express from surat station at 12:10 am towards pune. My coach is a2 and seat 25 and 26. Train no : 12940. On 14th december 2016. Previous passangers left the coach in pathetic condition. Train stops at surat for 12 minutes and as the passengers were traveling will lots of goods luggage they we unloading and did not allow the boarding passengers to board and we're talking rudely... They said as it's a marriage, we have lots of luggage will take time to unload.

Please take necessary and strict action against the passengers. They littered all around the coach. I am sending some photos with this please check.

I Have cancelled tickets from
New Dilhi to Vijyawada. I am awaiting refund which is not being done fro my transactions
E-

Cancelled Tickets
SNo Cancellation ID PNR Number Train No From To Refund Amount ()
1 [protected] [protected] 22416 NDLS BZA 3240.0 3620.0 13-Dec-2016 21:01:02 HRS Cancelled
2 [protected] [protected] 22416 NDLS BZA 1620.0 1810.0 13-Dec-2016 20:59:44 HRS Cancelled
Kindly request irctc to refund the amout

Ticket ID. IRCTC #4505242, Amount is not credited in my bank account ( Pnr No.[protected], Transaction ID: [protected]
Cancellation ID: [protected] )

Dear Sir/Madam,

On 29th Nov-16, i cancelled a ticket, in which PNR No. [protected] due to some my personal issue. But in actual today is 10th DEC, but till now amount is not credited in my SBI bank account. And already 10 days has been over. On 7th Dec i sent mail to IRCTC customer care, but that time i got a ticket id IRCTC #4505242 for future correspondence for this issue .Kindly look into the issue and do the refund asap.
​

Amount after cancellation of ticket is not refunded.
We have cancelled railway ticket but the amount is still not refunded.
Tickets were booked and cancelled online.
Our journey date was 11 december and 12 december but due to some reasons we have to cancel the tickets. So, we cancelled tickets before 12 hours of train starting time but still no refund has been initiated.
Details:-
(1) pnr : [protected]
Train number 12006, train name kalka shtbdi, boarding date[protected]

(2) pnr: [protected]
Train number 12011, train name kalka shtbdi, boarding date[protected]

Hi,

I would like to bring incident to the notice of irctc. I tried booking tickets from bangalore-goa on friday/sunday. Every time after payment was made and approved, i received the notification "no seats/tickets available"

And i didn't find anything in by booking history.

While the whole experience was frustrating and horrid, i would like to know when will be the money deposited back to my account. I would hope it will be sooner.

Regards,
Vikas verma

Why e ticket is cancel automatically it should be given same priority as of i ticket and the ticket should be taken as same as i ticket we pay extra charge for it and the problem is faced during travelling or the e ticket should be cancel before the train arrival time of 3 to 4 hours or before chart preparation.
This should be an serious issue of ticket or the message should be send to the customer that e ticket is cancel before chart preparation that he could't face problem at the time of travel
And he can plan further plans of travel and i want say only that e ticket cancel message should come before chart preparation not after the train travel time...

I jeevan lama jad booked an e ticket via credit card. From new jalpaiguri to howrah pnr - [protected] which was not confirmed on time and as rules it was automatically cancelled. But i still receive the bill for that ticket rs 921/-.
So i request you to look into this matter as soon as possible. I will be very grateful to you.
Further u cancontact me on my email id - [protected]@gmail.com.
Ph no. - [protected]

Sir m jab state Bank buddy app ke under IRCTC partner site pe tatkal ticket book krne ki kosis krta hu to mujhe screen pr QUOTQ CODE CK IS NOT VALLID (88022) show krta h pahle to aisa nhi hota tha abhi to m state Bank app buddy pr IRCTC pe ja ke check Bhi nhi kr sakta ki tatkal me seat kitni h wo Bhi 12 pm ke Baad krne se bhi. Please check IRCTC partner state Bank buddy app.

Dear sir,
on 8.12.2016, train no 12032 amritsar shatabti from JUC - NDLS got delayed by 3 hrs. the train was supposed to reach NDLS by 2307 hrs on 8.12.2016.Instead, it reached at 0430 n 9.12.2016, which caused me to miss my flight from Delhi to Pune, Flight no 9W 7072 at 0330 hrs on 9.12.2016. I had to book another flight at Rs 11024. This is my loss. I need a compensation. of the same. Else i have to take the case to consumer court.

I booked a 3A/C ticket for me and my wife on a premium train of the Indian Railways from Mangalore Junction (MAJN) to Ernakulam Junction (ERS). The E-ticket did not mention the train timings and I checked your app i.e." ixigo trains" and the incorrect was mentioned though I have the latest update of the said app. Consequently my wife who is an NRI of many years suffered undue stress and mental anguish. I am providing a snap shot of the E-ticket taken with the aid of my cell phone.
I hope you will look into the matter and reimburse me for my ticket and suffering undue hardship due to the negligence of your staff.

I hope to hear from you soon.

Respected sir
i am feeling bad about the working of railway police in hampi express, they are behaving like animals .my sister and mother have to go myore from hindupur we are waiting for train so train was came . my sister reservation coach no s9.
time is 3:30am the train as came and my sister and mother try to entering in train but all coaches doors are locked.only one coach s8 is opened .basically my mother age is 68, she is not walk fastly at the time my mother trey to entering s8 but suddenly the police stopped my mom and tell to me go s9 but s9 door is locked and train halt time is 2mins .basically i know the reservation coaches all are attached i do not know why police behaving like animal.i have reservation but police is not came to me and not opened door
when i was calling to police and telled sir door is locked but the police talking very rash to me. finally i was opened door
please take action
i want to sorry from police
you are not working i will go to court

incident details:
time 3:30
train no 16591

I have tried booking a railway ticket in the irctc website on date 9/12/2016 of journey from shc to ndls on 05/01/2017 by train no. 12203. The amount rs 1000.92 (In newdelhi at irctc12027) has been deducted from my hdfc a/c no [protected]. But there is no ticket show in the list of booked history. So please consider the case and refund it to my same account.

Contact no [protected]
Mail id c. N. [protected]@gmail.com