Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sep 29, 2016

Updated by pks_sai  It is to inform that I have booked 2 no. of  retiring rooms at Ahmedabad  against the PNR No. [protected] for 6 no. of passengers @ Rs.875/­ per room as per the prescribed norm. But at the time of check in, the retiring room in charge arbitrarily collected Rs. 880/­ vide Money Receipt No. Z­754273 dated  6th May,  2016 stating that the on line booking is illegal and he will not allow the passengers if the same amount is not paid by us. On the above circumstances as myself with my family members were on the tour I was compelled to pay the same amount on protest. After returning  back to my home from my tour and I put forth my grievances before you to consider the same at your level and refund the excess amount collected arbitrarily from me. Here I am to point out that I have booked retiring rooms at Sambalpur,  Vadodara,  Ahmedabad,  Somnath,  Dwarka; but no where except at Ahmedabad it was collected. But it is regretted that it was ignored whimsically. Here I am to say that once the the reservation is made through the iRCTC Portal it is ok. If the same is wrong how in other stations they had not charged extra money for the same. Indian Railways should confirm as to whether IRCTC is authenticate or not? If it is authenticate than why they had collected extra charges on the genuine reservation?  Under the above circumstances I would like to request you to kindly consider my case judiciously and make necessary arrangement for refund of the amount collected arbitrarily.
      Anticipating your judicious action,  Prasanta Kumar Sahu of Odisha.

Sep 25, 2016

Updated by sasikhumar sir i am sasikumar i am booked ticket in irctc from warangel to erode i booked online . the PNR NO [protected] . on my travel day the train is delay more than 6 hours i am waiting more tham 3 hours in warangel junction in enqury no body say the correcy time to reach warangel . so i cancelled the train . by online tdr .from the day to today the money was not recevied my account i am not travelled in that train so kindely refund my money in my account thanking u

Sep 22, 2016

Updated by Skgbaran Baran sir
I have booked a return journey from chennai central to coimbatore and herewith sharing the details of my journey

The train no 12511 by name Rapti sagar express from Gorakphur to Trinvandrum via coimbatore

the train route showed that it will reach central

36 GDR GUDUR JN 1 20:53 20:55 02:00 2208 2
37 MAS CHENNAI CENTRAL 1 23:20 23:50 30:00 2345 2

my ticket details
1 [protected] [protected] 12521 MAS CBE
14-Sep-2016 Booked 27-Aug-2016 N.A. IRCTC WEBSITE

but lucky enough when i enquired about the arrival at central i was told that this train will not come to central and will be returned from perambur only

some how i managed to reach that station and catched that train

my concern is why the train route is showing mas central, if that train will not come to central why the hell the route has not been changed

please make sure that that these type of silly mistake can be avoided which will enhance the image of the govt

Sep 19, 2016

Updated by Nivedita Kammar Hello sir;
i book my train ticket my money have deducted from my account but ticket not book,
so plz refund my amount i am attaching pic of my last transaction...mine phone no [protected]...
emai is [protected]@gmail.com