Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear sir/madam,
I had booked a ticket from BRC to KUH journey date 5 jul 2016, but the train got late for more than 5 hours (schedule departure at BRC was 5:12 am). I had filed the TDR on the same day at 05 July-2016 9:13 hrs. The status of TDR showing CR repudiate. I was waiting for the train but the train got late so much, so I have filed the TDR before actual arrival of train at BRC (train was late morethan 5 years, please check...

This is with reference to TDR filed against PNR Number [protected] with reason Train Late More Than Three Hours and Passenger Not Travelled.

This TDR refund has been rejected saying that "AS PER CHART, PASSENGER HAS TRAVELLED".

My father Mr. Vinod Kumar Khiste did not travel and it can be proved easily as he travelled next day by air. The sceenshot of his flight ticket is attached. He travlled on this flight...

I wanted to book tatkal ticket from my personal id, as soon as i logged it to book, there is an error popping up saying only 2 tickets permitted per ip address. Just then i had logged in, how will i book the tickets within 2 mins? It was really required for me because i m travelling with a small baby. I m really disappointed with this.
I tried created another log in id but it is taking so long to receive the otp to verify the account....

Tried to book a train booking for the 8/13/2016.

There has been no booking from the same pc or ip address.

Whereas while booking a ticket it shows an error message of

"you are permitted to book only 2 tatkal tickets between 10am to 12pm per ip address".

Actually speaking no bookings have been made from this id.

Hence tried to use a different system and a different...

Registration cancellation

Dear Sir,

I have registered my for on line railway ticket booking with www.irctc.co.in but I could not get the site opened for on line ticket booking. I request you kindly to cancel all existing registration for on line ticket booking through irctc so as to enable me to register afresh for on line railway ticket booking.or send link site for registration to my e-mail address [protected]@yahoo.combr...

Dear sir/madam,

I had booked ticket from chennai to thanjavur with doj on 14th august 2016 with second sitting. Pnr no - [protected]. I cancelled the ticket on 11 august 2016 as it is not confirmed. The refund amount is less than the originally booked amount. It shows some clerk-age charge of rs.60 is deducted.

For wl ticket in second sitting, the clerk age charge is rs. 30. Excess of rs.30 has been deducted....

Dear sir / mam,

I am trying to book tatkal tickets from my personal irctc id, but error is coming which says "you are permitted only 2 transactions between 8 am to 10 am per ip address/user id"

Surprisingly the error statement is completely wrong as i have not booked 2 tickets between 8 to 10 even not within a week.

This is happening for all the users which i have discussed with. Kindly resolve...

I'm traveling in this Indore Amritsar express 19325
Plz check the attached video! Atleast train your attendants to manage the linens properly! These dirty blankets are never ever dry cleaned this is what he told, also u can't just dump all these on the dirty floor! All my co passengers were also stunned! What standard is Indian Railways maintaining. Atleast when we pay we expect some services too! Really a shame
Plz take a strict...

I had booked an i/ticket through irctc portal on 31.7.2016for going to katra on 5.8.2016 & return on 8.8.2016, both the ticket were wait listed (my user-id is account_) pnr no. [protected] for 5.8.16 & [protected] for 8.8.16.in normal course of time the i/tickets are send through courier within 12 hours and its reaches the person within 24 hours.in my case also i got two message from irctc confirming that my tickets have been dispatched through...

I am regular customer of irctc and i used to book tickets for me and my husband frequently.
Though we have never ever misused the irctc websites and have been a long time user to book my travel tickets without causing any misconduct, my account was suspended. I have been informed by irctc customer care that i should use different account with different mob number and email id. So then we started using my husband's account. But same...

I just book my tickets from ahmedabad to ajmer in [protected]
I payment with paytm wallet.In my paytm wallet cut. From irctc. But not book my ticket. I also attach snp shot.
Paid for orderirctc e ticketing order #[protected]paytm cash txn id [protected]-08-09 11:47:33 pm
Rs 601.87
-
Success


Payment cut from wallet but ticket booking fail

Plz refund my money...

Hi,

This is to inform you that i did not receive any kind senior citizen concession on my ticket booked from patna to bokaro steel city for 23rd aug, 2016 which i booked on 09th aug, 2016. (Pnr no.-[protected]). Total cost of the ticket amounted to rs.980 without any concessions
Kindly look into the matter and provide the refund asap as per irctc senior citizen concession norms....

Dear sir please look in to it urgently, i am now out of india and my is switched off.
Thanks / hemachandran

From: k. G. Hemachandran
Sent: 09 august 2016 07:23
To: '[protected]@irctc.Co.In'
Cc: '[protected]@irctc.Co.In'; [protected]@hotmail.Com; [protected]@gmail.Com
Subject: fw: booking confirmation on irctc, train: 16381, 02-sep-2016, 3a, cbe - nyy

Dear duty officer

Kindly...

My irctc account suspended without any information.

I have already filed a complaint by sending an email to [protected]@irctc.Co.In but didn't get any response
Ticket id [irctc #3649340]

My email id [protected]@yahoo.Co.In
Phone number [protected]...

Hello sir, i have booked my ticket for new delhi to patna for date of journey 4/11/2016.In this ticket the fare of my 7 years son has been deducted but in the ticket the booking status is shown as no seat/birth avaialble whreas till date there is wait list ticket is available on sites.
As at the time of booking there are seats available hence requested to look into the matter and arrange to provide seat/birth as per norms.
In...

Am shocked at the service of the railway officers who are not able to refund my money. Sir, its been a year since I filed my TDR. Me and my family were going to attend a function in patiala date 10 may 2015. The train "AMRITSAR EXPRESS" PNR. NO [protected] was scheduled at 4:30 am but because of some reasons it was 3-4 hours late, so we did not board the train and filed the TDR- REF.no EKT[protected] and Transaction no. [protected]. Its...

I have booked two tickets from IRCTC.money was deducted but ticket not booked.I have mailed to IRCTC.subsequently I have received a mail from IRCTC that the money has been transferedto my account.I have checked my account and found that there is no such refund.Transaction no [protected], [protected], date 3/8/2016.train no 12393.amount 1003....

Quality of food is too bad and contacted with the restaurant personnel ...they told us that they made it in that day but after tasting it is dam sure it was previouse cooking. As a result no customers were there for lunch...at first we could not guess that why no one is there... ultimately we cant eat the lunch and at last loss of money...so I request not to do next time and dont cheat anyone like that tasteful food are there...thanks...

Dear sir? Date 02/07/2016 delhi has been station rude the train did not come delhi station and diverted train another passenger for the yatra to the train no 12312 tdr file had been received, but did not receive a refundable sl no1- pnr no [protected] t - id [protected] sl no 2 pnr no [protected] t id [protected] - sl no 3 - pnr no [protected] t id - [protected]'m applying for the return of the money is back
Payment axis...

Visited the food outlet Food Express at Surat station platform no.1. The cashier Sunil Kumar charged me extra amount than that printed on the menu. I am enclosing the retail invoice and also photograph of the menu. They are not updating the menu prices and cheating the public. People will always order by looking at the prices of the printed menu as many people are running on tight budget. It is their responsibility to keep the menu updated....